Cashino KMP-II User manual

Xiamen Cashino Technology Co., Ltd. KMP-II user manual
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KMP-II Portable Thermal Printer
User Manual
Protocol:Zhu Chunyan 2018.04.17
Audit: Huang Zongze 2018.04.18
Standardize: Hu Riyu 2018.04.19
Authorize: Wang Huangyong 2018.04.20
Company: Xiamen Cashino Technology Co., Ltd.
Tel: [phone] Fax: [phone]
Address: 4/F,No.318,Tongji South Road, Jimei District,Xiamen,China.361021
The manual is subject to change without further notice. Please contact Xiamen
Cashino Technology Co., Ltd. directly for the latest version.
KMP-II portable thermal printer product specifications revision record

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Item
Date
Description
Edited
page
Desing
Review
1
20180417
The first draft
Zhu
Chunyan
Huang
Zongze
Content

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Content...................................................................................................................................... 2
Precautions............................................................................................................................... 3
1. Product description............................................................................................................. 6
1.1 Product features........................................................................................................ 6
2. External................................................................................................................................. 7
3. Product component............................................................................................................. 7
3.1 Front............................................................................................................................ 7
3.2 Rear.............................................................................................................................8
4. Specifications....................................................................................................................... 9
5. Prepare before using........................................................................................................ 10
5.1 precautions...............................................................................................................10
5.2 Battery Installation.................................................................................................. 10
5.3 Paper Installation.................................................................................................... 11
6. Basic function using.......................................................................................................... 11
6.1 Power on.................................................................................................................. 12
6.2 Power off.................................................................................................................. 12
6.3 Self-Test................................................................................................................... 12
6.4 Paper feed................................................................................................................12
6.5 Enter DUMP mode..................................................................................................12
6.6 LED indicator light & buzzer signal description.................................................. 12
6.7 Auto Sleep, Auto Wakeup, Auto Shutdown........................................................ 13
7. Interface.............................................................................................................................. 14
7.1 USB communication............................................................................................... 14
7.3 Bluetooth communication...................................................................................... 16
7.4WIFI communication................................................................................................ 17
8. Maintenance.......................................................................................................................17
8.1 Daily maintenance of printers............................................................................... 17
8.2 Use and save printing paper................................................................................. 17
9. Fault diagnosis...................................................................................................................18
Precautions

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◆Safety Precautions
In using the present appliance, please keep the following safety regulations in order
to prevent any hazard or material damage.
◆Operation Precautions

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DO NOT print more than 1 meter continuously, otherwise, the printing head may be
damaged.
DO NOT allow water or other liquid enter or leak into the printer, also DO NOT allow
the printer to be exposed to rain, otherwise, damage may result.
DO NOT open the printer cover while printing, otherwise, the printer may not work
properly.
When using USB printing, DO NOT unplug the USB cable while printing, otherwise,
some printing data may be lost.
When print in Ir or IrDA mode, bus sure the Ir window of the host equipment face
rightly the Ir window of the printer, the distance should be within the range of 50cm,
and the angle should be within the range of 30°.
When using Bluetooth printing, transmission distance should be within 10 meters,
otherwise, the printer will not print or print garbage.
Too high(50℃) or too low(-10℃)temperature and too high(Over 80% relative
humidity) or too low (Below 20% relative humidity) environment humidity both affect
the quality.
The printed paper in poor quality or stored for a too long time also may reduce the
print quality even damage the printer.
Be sure to use up the power of the battery before charge it, as it can ensure the
using lifetime of the battery.
◆Storage Precautions
The printer should be placed in such an environment that the temperature is between
-20℃and 70℃, and the relative humidity is between 5% and 95%.
Remove the battery if you do not intend to use the unit for a long time, otherwise, the
battery and printer may be damaged.
Ordinary thermal printer paper cannot be kept for a too long time. If you need to keep
the receipt for a long period, please choose long-acting thermal paper.
The paper should be kept away from high temperature or intense direct sunlight.
◆Battery Safety Precautions
Be sure to carefully read the user manual before using the produce.
Neglecting to heed the following instructions can result in battery overheating,
combustion, explosion, damage and/or decline in performance and product life.
1. Risk of explosion if battery is replaced by an incorrect type.
2. Dispose of used batteries according to the instructions.
3. Do not allow water, seawater, etc. enter or leak into the battery interior. If the
safety mechanism within the battery becomes burned out, any charging of the battery
can result in abnormal electrical current flow and/or voltage that causes an abnormal

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chemical reaction, which may then cause the battery to overheat, ignite, and/or
explode.
4. Do not use or leave the battery in a location exposed to high temperatures, such
as next to a stove, etc. Excessive heat exposure can cause damage to the resin case
and/or insulating materials, this may result in battery overheating, combustion, and/or
explosion.
5. When charging the battery, use the exclusive charger or follow the charging
requirements outlined by CASHINO. Charging under conditions not included in such
requirements (higher temperature, higher voltage/larger electrical current, use of a
modified charger, etc.) can result in excessive battery charging and abnormal
electrical current flow and/or voltage that causes an abnormal chemical reaction,
which may then cause the battery to overheat, ignite, and/or explode.
6. The battery has clearly delineated plus and minus poles. When inserting the
battery into the charger and/or product, make sure to confirm that the battery is
properly aligned. Reverse insertion will cause reverse charging that can result in an
abnormal chemical reaction, which may then cause the battery to overheat, ignite,
and/or explode.
7. Do not place the battery in contact with an electrical power outlet and/or an
automobile cigarette lighter jack. Doing so can inflict high voltage that causes
excessive electrical current flow, resulting in battery overheating, combustion, and/or
explosion.
8. Do not heat the battery or place it in a fire. Doing so can melt the insulating
materials and/or damage the safety mechanism or safety equipment, allowing the
electrolytic solution to ignite and resulting in battery overheating, combustion, and/or
explosion.
9. Do not reverse the connection of (+) and (-) electrodes of the battery. Charging the
battery in reverse polarity may produce an undesired chemical reaction inside the
battery cell, causing unexpected behavior during discharging such as overheating,
explosion, or fire.
10. Do not allow the battery’s (+) and (-) poles to come into contact with any
metals. In addition, do not carry or store the battery together with metal items, such
as necklaces, hairpins, etc. Resulting short circuits within the battery can cause
excessive electrical current flow, resulting in battery overheating, combustion, and/or
explosion as well as potential overheating of the adjacent metal items (necklaces,
hairpins, etc.).
1. Product description
This product is an efficient portable printer with small weight, high durability and long
printing time. It is widely used in mobile POS, retail, parking ticket, logistics, shipping,
warehouse, property bill, etc.
1.1 Product features

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1) Equipped with lithium battery and support 8 hours of working time continuously .
2) Portable device suitable for outdoor usage.
3) Support one-dimensional code printing and QRCODE two-dimensional code
printing.
4) 7.4V/2000mAh high-capacity battery, low power consumption design, automatic
sleep and wake function, long working time.
5) WiFi / Bluetooth / USB interface for optional.
6) Support Windows printing driver, support Android and IOS printing development.
2. External
3. Product component
3.1 Front

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3.2 Rear
5
1
2
3
4
6
7
8
9
10

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1. Paper Feed
Button
2. Power Button
3. Function Button
4. Micro USB
5. Paper Cover
6. Battery status
light
7. ERROR indicator
light
8. Status indicator
light
9. Battery
10. Belt Strap Hole
4. Specifications
Printing
Printing
Method
Thermal printing
Printing
Speed
50~80mm/s
Resolution
203dpi(8dots/mm)
Printing Width
48mm
Paper
Width
57.5±0.5mm
Diameter
Max:40mm
Inner
Diameter
Min:13mm
Thickness
0.055-0.09mm
Physical
Dimension
(W*D*H)
80*119*46.3mm
Weight(g)
230g (including paper roll)
Character
Print Font
ANK: 8x16,9X17, 9x24,12x24 GBK:24x24
Character Per
Line
ANK:48, 42, 32 GBK:24, 16
Reliability
TPH
＞50km(12.5% print ratio or less)
Barcode
1D
UPC-A,UPC-E,EAN-13,EAN8,CODE39,CODE93,
CODE128,CODEBAR,ITF25
2D
QR CODE
Interface
Micro USB
Power
Battery
2000mAH 7.4V rechargeable Lithium battery
Recharge
adapter
12V,0.8A adapter
Cutter Type
Tear-Bar
Command
Compatible with ESC/POS command set
Detection
No paper detection
Environment
Operating
Temperature
0°C~50°C
Operating
Humidity
20%~85%RH
charging
temperature
5°C~40°C
Charging
Humidity
20%~85%RH
Storage
Temperature
-20°C~60°C
Storage
Humidity
5%~90%RH

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5. Prepare before using
5.1 precautions
The battery is not inputted into the printer when it comes out factory. Please put
the battery into the slot.
Note: As the battery is not charged at the time of purchase, charge the battery prior
to product use. The battery also needs to be fully charged after a long-term storage,
it will work best.
5.2 Battery Installation
①As above picture shown, Insert the battery on the rear side of the printer,
aligning the battery hook properly.
②Push the battery into the slot until a snapping sound is heard.

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5.3 Paper Installation
Operation methods：
①Press the open button to open the paper cover.
②Put the paper roll into the paper bin, pay attention to the direction of paper. If the
position is reversed, the printer will print blank pages.
③Pull the paper out of paper bin.
④Make sure paper in the center, then close the paper cover.
6. Basic function using
Printing roller
Paper cover
Press this to open the paper cover
Paper roll

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6.1 Power on
Under the close state, Press [POWER] button for 2 seconds, the printer enters to
the working state, the power indicator light (Red).
6.2 Power off
Press [POWER] button for 2 seconds to power off, then all the indicator light will
be off.
6.3 Self-Test
The user can inspect the printer by themselves after getting the printer. To check
the current state and setting.
Method:
Power off. Hold [FEED] button, and then press [POWER] button, the printer will
print out the self-test page, which includes the printer current state, setting, etc.
6.4 Paper feed
Under normal condition, press [FEED] button, printer starts to feed paper and will
stop till 20mm.
6.5 Enter DUMP mode
Power off the printer, take out the paper roll. Hold the [FEED] button, power on the
printer. Release the feed button and put into the paper roll. Now the printer will be in
DUMP mode and print all data received from the transmitter as hexadecimal values.
6.6 LED indicator light & buzzer signal description
The printer has a buzzer and status indicator light (green), error indicator light (red),
and battery status indicator light (blue) to prompt the user to printer status. The
indicator light is used to indicate the printer current state, and the buzzer is used to
indicate changes of printer status.
Battery indicator light 1
Battery indicator light 2
Battery indicator light 3

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Printer status
Light status
buzzer
Battery
indicator
light 1
Battery
indicator
light 2
Battery
indicator
light 3
Error
indicator
light
Status
indicator
light
Normal-
Not
charging
low power
Quick
flashing
Not on
Not on
Not on
When
WIFI or
Bluetooth
is
connected
successfull
y, the light
will be on.
a beep every
minute
Normal
power
Light on dependent on battery
power
Not on
Not beep
100%
charge
on
on
on
Not on
Not beep
Normal-
charging
low power
Slow
flashing
Not on
Not on
Not on
Not beep
Normal
power
Flash dependent on battery level
Not on
Not beep
100%
charge
on
on
on
Not on
Not beep
Sleep
mode
low power
Super
slow
flashing
Not on
Not on
Not on
Not beep
A third of
battery
power
Super
slow
flashing
Not on
Not on
Not on
Not beep
Two-thirds
of battery
power
Super
slow
flashing
Super
slow
flashing
Not on
Not on
Not beep
Full
battery
power
Super
slow
flashing
Super
slow
flashing
Super
slow
flashing
Not on
Not beep
Power off
for
charging
charging
horse race light
Not on
Not beep
Charger
ok
Not on
Not on
Not on
Not on
Not beep
Paper end
Light on dependent on battery
power
on
Not on
Beep
constantly
6.7 Auto Sleep, Auto Wakeup, Auto Shutdown
In order to save energy and prolong the service life, KMP-II printer adopts
advanced auto sleep and auto wakeup technology.

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After the printer is power on, if the host does not send any data to the printer or
do not press any button on the printer within 1 minute, the printer will automatically
enter sleep mode, and the red status indicator light will be often on.
After sleep, the power loss is greatly reduced, without affecting the use of the
printer. When any data is received, the printer wakes up without any other manual
intervention.
Power loss will be greatly reduced after entering the sleep mode. This does not
affect the printer usage. Without any other manual intervention, the printer will wake
up once receiving any data.
The printer will shut down automatically if not receiving any data within 2 hours
after powering on. You need to manually start the printer.
7. Interface
KMP-II printer has two communication ways.
①Wire: USB ②Wireless: Bluetooth/ WIFI
7.1 USB communication
KMP-II printer has a USB wire interface, it is implemented by conversing Micro
USB to USB2.0.
Note: USB has two types: virtual serial port and print port. Default is print port.
①USB as the "print port"

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After connecting the printer to computer by USB, open "My Computer" - "Device
Manager" - " Universal Serial Bus Controllers ". If it has this "USB printing support"
icon, it means the USB interface has been properly identified and used.
②USB as the "virtual serial port"
The USB drive, PL2303 drive, should be installed firstly.
After connecting the printer to computer by USB, open "My Computer" - "Device
Manager" - "COM port". If it has this "Prolific USB-to-Serial Comm Port" icon, it
means the driver is installed successfully and used.
For instance: If you unplug the USB cable, above icon disappears, and it appears
when reconnected. That means COM7 is the port which connects printer to computer.
Remark: Print port and virtual serial port switching operation method
Power off the printer. Hold down the [FEED] button, then press [POWER] button.
The printer will print self-test page. Do not release the [FEED] button until it prints
test-page completely. The test page will hint the switching operation method as
below picture shows. Then release the [FEED] button and press [FEED] button for 2
second to change USB type.

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7.3 Bluetooth communication
Matching steps:
1. Power on the printer.
2. Host device search for external Bluetooth device
3. If you have more external Bluetooth devices, select KMP-II printer.
4. Enter the default password “0000”or obtained Bluetooth password by printer self-
test page.

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5. Complete matching.
7.4WIFI communication
Printer can be connected to other sites, such as PDA and PC, support wireless LAN
application mode of communication.
The wireless LAN environment (IP,SSID, authentication, encryption) can be checked
through the self-test page.
Printer IP address, cannot conflict with other terminal IP address
Com：Setting by yourself.
Subnet Mask：In accordance with the router.
Gateway：In accordance with the router.
Note: IP and gateway must be on the same network with routers.
8. Maintenance
8.1 Daily maintenance of printers
1. Cleaning of the exterior of the printer and the paper bin: gently wipe the surface of
the printer and the inside of the paper bin with wrung-out wet cloth.
2. Cleaning of printer mechanism: the printing mechanism should be cleaned
regularly, especially when the printing quality drops. Method of cleaning: wipe the
part marked with thick black frame with absorbent cotton dipped in anhydrous alcohol.
3. If water is found inside the printer, please shut it down immediately and take out
the battery, and let the printer dry naturally.
4. If you do not use the printer for a long time, please remove the battery and store it
separately.
8.2 Use and save printing paper
1. Please avoid storing the newly purchased printing paper in direct sunlight or high
temperature. Please do not tear the wrapping paper when saving.
2. The printed documents should be kept at room temperature (around 20 degrees
Celsius) under the condition of keeping out of light, which can effectively extend the
preservation time of the documents.
3. If the user's documents need to be kept for a long time, please choose our thermal
paper.

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9. Fault diagnosis
Fault phenomenon
Fault cause
Solution
It beeps twice continuously .
Paper out
Install the paper roll correctly
It beeps twice
discontinuously
Power low
Please charge
It doesn't print any content
when feeding.
Install paper roll in
opposite direction.
Re-install paper roll
Printing faint
Printer mechanism is
Dirty without cleaning
it
Clean the mechanism
poor print quality on
printing paper
Please set printing density and or
use better quality paper
It beeps third time
continuously.
Paper cover has been
open
Close the paper cover
The printed ticket is getting
blurry within months or even
weeks
Bad quality of thermal
paper
Please choose a thermal printer
paper with a long shelf life
The temperature of the
environment in which
the tickets are stored
is too high
Please store at room temperature
(around 20 degrees Celsius)
Printer auto power off
Battery power runs out
Please charge immediately
Note: Using poor quality printing paper will cause the printer printing faint in a short
time.