Starkey Hearing Technologies Rocker Switch BTE 313 User manual

Standard
Products
BTE (Behind-The-Ear)
OPERATIONS MANUAL

Select Hearing Aid
Select Aid Controls
Rocker Switch Controls p. 17
Control Surface Controls p. 17
Size 312 Battery - Brown Size 13 Battery - Orange
Size 13 Battery - Orange Size 312 Battery - Brown
Size 13 Battery - Orange

Table of Contents
Overview
Rocker Switch BTE 312 and 13 Overview . . . . . . . . . . . . . 4
Control Surface BTE 312 and 13 Overview . . . . . . . . . . . . 6
Preparation
Batteries/Battery Indicators . . . . . . . . . . . . . . . . . . . . . . . . 8
Tamper Resistant Battery Compartment . . . . . . . . . . . . . 10
Insertion and Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Operation
On & Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Volume Control/Volume Settings . . . . . . . . . . . . . . . . . . 16
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Telephone Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Manual Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Direct Audio Input (DAI) . . . . . . . . . . . . . . . . . . . . . . . . . 23
Accessories
Wireless Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Hearing Aid Care
Hearing Aid Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Standard Tubing/Thin Tubing . . . . . . . . . . . . . . . . . . . . . 27
Service and Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Tips for Better Communication . . . . . . . . . . . . . . . . . . . . . . . .31
Regulatory Information
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
FDA Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

4 | Rocker Switch BTE 312 and 13 Overview
Features, Controls and Identification
Your hearing aid controls include:
1. Earhook
2. Microphones
3. Rocker Switch
4. Battery compartment (on/off control)
5. Tamper resistant battery compartment
lock (not available on all hearing aids)
6. Side indicator:
RED is for right ear, BLUE is for left ear
Your hearing aid can be identified by:
7. Location of serial number
8. Location of manufacturer’s name
and model name
Comfort fit solutions:
9. Standard earmold with tubing
10. Thin tube with instant fit earbud
11. Thin tube with custom eartip

Rocker Switch BTE 312 and 13 Overview | 54 | Rocker Switch BTE 312 and 13 Overview
1
5
7
6
4
Serial number
9
10
11
00-000000
3
2
8

6 | Control Surface BTE 312 and 13 Overview
Features, Controls and Identification
Your hearing aid controls include:
1. Earhook
2. Microphones
3. Control Surface: Volume and/or Memory control
4. Battery compartment (on/off control)
5. Tamper resistant battery compartment lock (BTE,
Power BTE and Power Plus BTE only)
6. Side indicator:
RED is for right ear, BLUE is for left ear
Your hearing aid can be identified by:
7. Location of serial number
8. Location of manufacturer’s name
and model name
Comfort fit solutions:
9. Standard earmold with tubing
10. Thin tube with instant fit earbud
11. Thin tube with custom eartip

Control Surface BTE 312 and 13 Overview | 76 | Control Surface BTE 312 and 13 Overview
1
5
6
9
10
11
3
2
Serial number
00-000000
7
8
4

8 | Preparation
Batteries
Your hearing aid uses a battery as its power source.
This battery size can be identified by the orange (13)
or brown (312) color code on the packaging.
To insert or replace the battery:
1. Use the finger pick on the battery door.
2. Open the battery door gently and remove
the old battery.
3. Remove the tab from the new battery.
4. Line up the battery’s “+” sign (flat side of
the battery) with the “+” on the battery door.
5. Close the battery door.
Battery Indicators
An indicator will sound when the battery voltage is
low. You have approximately five minutes*to replace
the battery. An indicator may also sound just before
the battery stops working.
* Actual time between low battery indicator and shut down will vary depending on
environmental noise levels and brand of battery used.

Preparation | 9
21
4
3
5

10 | Preparation
Tamper Resistant Battery Compartment
To lock the battery door:
Use an appropriate tool to slide the recessed switch to
the left until it “clicks” and the colored mark is visible.
To unlock the battery door:
Slide the recessed switch to the right until it “clicks”
and the colored mark disappears.
Locking the door is not required for operation.
My hearing aid has a tamper resistant battery
compartment. See below.

WARNINGS
Batteries are dangerous if swallowed. To help prevent
the accidental ingestion of batteries:
Keep out of reach of children and pets
Check your medications before taking them –
batteries have been mistaken for pills
Never put batteries in your mouth, as they can
easily be swallowed
NATIONAL BUTTON BATTERY
INGESTION HOTLINE: [phone]
Preparation | 11
Helpful Hints
• NEVER FORCE THE BATTERY DOOR SHUT.
This could result in serious damage; if the door
will not close securely, check that the battery is
inserted correctly.
• Do not open the battery door too far or damage
is likely to occur.
• Dispose of used batteries immediately in the
proper waste or recycling container.
• Batteries vary in size and performance. Your
hearing professional is your best source for
lifespan estimates and verification that you
are using the proper size and type.

12 | Preparation
Insertion and Removal
To insert the custom earmold and hearing aid:
1. Hold the custom earmold with your thumb and
forefinger on the outer side near the tubing.
2. Tilt your hand slightly forward and gently insert
the canal tip of the custom earmold into your
ear canal.
3. Rotate the custom earmold backward.
4. Softly press the custom earmold into place with
your fingertip.
5. Carefully place the BTE behind your ear wrapping
the earhook over the top of your ear.
To remove the hearing aid and custom earmold:
Take the hearing aid from behind your ear and gently
pull the custom earmold outward. Pulling lightly down
on the earlobe may help loosen the custom earmold
as it is removed.

Preparation | 13
21
4
3
5

14 | Preparation
Instant Fit Earbud or
Custom Eartip
To insert the instant fit earbud
or custom eartip:
1. Insert the instant fit earbud/
custom eartip into your
ear canal.
2. Gently wrap the BTE over
your ear until it rests securely
behind your ear.
3. Place the lock in the concha
bowl of your ear.
To remove the hearing aid and
instant fit earbud or custom
eartip:
1. Remove the lock from the
concha bowl of your ear.
2. Remove the hearing aid from
behind your ear.
3. Gently grasp the tubing at the
opening of the ear canal and
pull outward.
1
2
3

Preparation | 15
Helpful Hints
• Minor irritation and/or inflammation may occur
as your ear becomes accustomed to having an
object in it; if so, please contact your hearing
professional.
• If an actual allergic reaction occurs, alternative
earmold materials are available; contact your
hearing professional.
• Severe swelling, discharge from the ear, excessive
wax or other unusual conditions warrant immediate
consultation with a physician.

16 | Operation
On & Off
To turn ON: Insert a battery and completely close the
battery door.
To turn OFF: Open the battery door until the battery is
no longer touching the battery contacts.
Your hearing aid has a Power-On delay and may require
a few seconds to power on. You may hear a tone series
indicating that your hearing aid is fully powered on.
Your switch can be set to perform different functions.
Ask your hearing professional how your hearing aid
is set.
Volume Control
Automatic Volume Control
Your hearing aid has been set to a specific volume
level by your hearing professional. If sounds are
generally too loud or too soft, please contact your
hearing professional for advice and adjustment.
Your hearing aid uses the following volume controls:
Automatic Volume Control.
Rocker Switch Volume Control.
Sweep Volume Control.
Touch and Release Volume Control.

Operation | 17
Rocker Switch Volume Control
Your hearing aid uses the rocker
switch to control volume. To
increase volume, press then
release the top part of the switch.
To decrease volume, press then release the bottom
part of the switch.
Sweep Volume Control
Your volume control is a Sweep
volume control. To make sounds
louder, sweep your finger from B to
A. Each sweep increases the volume
one step until you reach the desired
volume or the maximum setting. To
make sounds softer, sweep your finger from A to B.
Each sweep decreases the volume one step until you
reach the desired loudness or the minimum setting.
Touch and Release Volume Control
Your volume control is configured as
a Touch and Release volume control.
Each time you touch anywhere on the
control surface the volume of your
hearing aid changes.
The Touch and Release volume control is configured
to automatically decrease in volume before it
increases. To make sounds louder, touch and release
the control surface. Repeat this motion until you are
B
A

18 | Operation
at the minimum setting. The next time you touch the
control surface, the volume will increase one step.
Continue to touch and release until you reach the
desired loudness.
NOTE: If 10minutes or more have passed since the
last volume change, the volume will automatically
decrease before it increases.
Volume Settings
Some hearing aids can be set for the Right hearing
aid to increase the volume and the Left hearing aid
to decrease the volume. Ask your hearing professional
if this setting would benefit you.
Your hearing aid will always power-on to the optimal
volume setting determined by your hearing
professional. The minimum and maximum steps
will have an additional tone following the beeps.
Ask your hearing professional about your specific
hearing programs.
Volume Level Tone
Level 5 (More volume) Five beeps plus tone
Level 4 Four beeps
Level 3
(Power-on volume level) Three beeps
Level 2 Two beeps
Level 1 (Less volume) One beep plus tone

Operation | 19
Memory
Your hearing professional can set up to four hearing
programs for you. These additional programs are
accessed by pressing the control surface/rocker switch.
Rocker Switch Memory Control
When you press the switch, you
may hear an alert indicating
the hearing aid has changed to
the next program. To advance
through programs, press the top
part of the switch. To reverse
cycle through programs, press the bottom part of
the switch. Ask your hearing professional about your
specific hearing programs.
Touch and Release Memory Control
Your memory control is configured as
a Touch and Release memory control.
Each time you touch anywhere on
the control surface the memory of
your hearing aid changes.
Your hearing aid uses the following controls:
Rocker Switch Memory Control.
Touch and Release Memory Control.

B
A
20 | Operation
Combined Volume and Memory Control
Combined Rocker Switch
Volume and Memory Control
Your hearing aid is set up to adjust
volume and programs. To adjust
volume, press then release the
switch (up to increase and down to decrease).
To change programs, press and hold the switch
(either up or down to cycle). The hearing aid will
cycle through the programs and present indicators.
Release the switch when you are at the desired
program. The upper part of the switch increases
volume and advances through programs. The
lower part of the switch decreases volume and
reverse cycles through programs.
Combined Sweep Volume and
Memory Control
Your control surface is set up to
allow changes for both volume and
memory/program. To make sounds
louder, sweep your finger from B to A.
Your hearing aid uses the following controls:
Combined Rocker Switch Volume and
Memory Control.
Combined Sweep Memory and
Volume Control.