oticon FittingLINK WP-2 User manual

INSTRUCTIONS FOR USE

Introduction to this booklet
Thank you for choosing our product as your means to fast, reliable fitting. To support
your efforts, we have put great care and attention into making sure that FittingLINK
is of the highest quality and is easy to use and maintain.
FittingLINK ensures a fast and reliable connection between the PC and the client’s
hearing instruments via Bluetooth technology.
This booklet guides you on how to use and maintain FittingLINK. Please read the
booklet carefully including the Warning section. This will help you to achieve the full
benefit of FittingLINK. The booklet contains important information about preparing
and using FittingLINK on your PC. It describes the most frequently used functions,
which must be understood before you start to use FittingLINK. The manual also
contains instructions and important information about the handling of your FittingLINK
and FittingLINK charger. For specific information about how to use FittingLINK with
your fitting software, please refer to the documentation delivered with your fitting
software (e.g. installation handbooks, help files or instructional videos).
If you have additional questions about the use of FittingLINK, please contact your
supplier’s support function.
Intended use
FittingLINK is an accessory to fitting software used when programming wireless hearing
instruments. FittingLINK is intended for wireless transfer of fitting data between the
hearing instruments and the device running the fitting software. FittingLINK can be
connected to the device running the fitting software through the provided Bluetooth
adapter or USB cable.
FittingLINK is intended to be used by Hearing Care Professionals and hearing instrument
users.

Contents
Instrument view 7
Package content 8
Basic functions - first-time use 10
Turning FittingLINK ON/OFF 11
How to charge FittingLINK 12
Charging FittingLINK with the charger and charging cradle 14
Charging FittingLINK with the charging cradle and USB cable 15
Charging FittingLINK without the charging cradle 17
Battery low indicator 18
Connect to a PC 20
Connect to a PC via the Bluetooth adapter 21
How to re-establish pairing between FittingLINK and the Bluetooth adapter 22
Connect to a PC via the USB cable 25
FittingLINK and your fitting software 26
How to use FittingLINK 27

6 7
How to use FittingLINK on children 34
How to use FittingLINK for coupler-based verification using
hearing instrument analysers 36
Overview of the LED indicators 38
Cleaning and maintenance 42
Warnings 44
Technical information FittingLINK 48
Technical information Bluetooth adapter 50
Technical information 53
International warranty 54
Instrument view
Neck loop
Front LED
indicator - blue
Front LED
indicator - red
Top LED indicator
Power supply
(and USB port)
ON/OFF button
ON/OFF

InstructIons for use
8 9
Package content
FittingLINK – what is in the box?
The FittingLINK box consists of the following elements:
USB cable 3 m
Box 1 Box 3Box 2
Bluetooth adapter
Charging cradle
Clip
Charger*
* Charger will vary from
country to country.
This guide (Instructions for Use)

POWER
10 11
Basic functions - first-time use
Insert the USB cable in the bottom of the charging cradle and the charger is ready for use.
Turning FittingLINK ON/OFF
Power on
Press the ON/OFF button on top of FittingLINK for approx. 2 seconds until you see a
green steady light from the top LED and a short red and blue flash from the front LED
indicators. The LED lights indicate that FittingLINK is powered on and you can release the
ON/OFF button.
If FittingLINK cannot power on, make sure it is charged.
If the top LED shows a red light instead of the green light the battery is running low
(steady red light) or very low (flashing red light) and FittingLINK should be charged.
Please refer to “See how to charge FittingLINK”.
Power off
Press and hold the ON/OFF button on top of FittingLINK for approx. 2 seconds until the
top LED indicator turns off.

12 13
How to charge FittingLINK
FittingLINK uses an internal rechargeable battery.
FittingLINK can be charged either by using the provided charger and charging cradle or by
using the USB cable provided.
When charging FittingLINK for the first time, it should be left to charge for at least two
hours even if the top LED indicator on the device shows that the battery is fully charged.
We recommend that you turn off and store FittingLINK in the charging cradle whenever it
is not in use, to ensure the best possible performance.
It is safe to leave FittingLINK in the charging cradle overnight – the battery cannot be
overcharged.
FittingLINK charging indicator
Charging
Top LED
indicator
Description
Device on and fully charged
Device on and charging
Device off and charging
Once fully charged, the LED will be off
Steady Flash
IMPORTANT NOTICE
When recharging FittingLINK, use the supplied original power
supply 5.0V/1A, CE and safety marked.
IMPORTANT NOTICE
When recharging, the charging indicator[s] should be lit as described in this booklet.
If the charging indicator is not lit, disconnect the device from the charger and consult
your supplier's support function.

14 15
Charging FittingLINK with the charger and
charging cradle
Simply place FittingLINK in the charging cradle when you want to charge FittingLINK with
the provided charger and charging cradle. Remember to connect the charger to a power
outlet. As soon as the power is switched on, FittingLINK will start charging.
Charging FittingLINK with the charging cradle and
USB cable
When charging FittingLINK with the provided charging cradle and the USB cable, place
FittingLINK in the charging cradle and connect the USB cable to a USB port on your PC.

16 17
Please note that if you charge via a USB hub, some hubs do not deliver enough power
to actually charge FittingLINK. In this case we recommend use of the provided charger
instead.
Only recharge FittingLINK using the provided charger or a stabilised USB hub/charger
that provides 5VDC and ≥500 mA.
IMPORTANT NOTICE
When using the USB cable, always insert the USB cable into FittingLINK before
connecting the cable to other equipment.
Charging FittingLINK without the charging cradle
If you prefer not to use the charging cradle when charging FittingLINK, you have the
option to insert the USB cable directly into FittingtLINK instead of the charging cradle.

18 19
Battery low indicator
FittingLINK will indicate low battery (approx. 20 minutes programming capacity left) with
a steady red light, and very low battery (approx. 5 minutes programming capacity left)
with a flashing red light.
Battery low indicator
Top LED
indicator
Description
Low battery – approx. 20 minutes capacity left
Very low battery – approx. 5 minutes capacity left
Steady Flash
To ensure the best possible performance, we recommend that you turn off and store
FittingLINK in the charging cradle whenever it is not in use.
The battery should not be drained completely. Keeping the battery fully charged will
prolong the capacity of the battery. The battery cannot be replaced by the user.
The battery capacity is up to 8 hours of typical daily use.
Battery charge time is 2 hours for complete charge, using the provided power supply.

20 21
Connect to a PC
You can connect FittingLINK to your PC either by using the provided Bluetooth adapter or
the USB cable.
The Bluetooth adapter enables you to connect FittingLINK wirelessly to your computer.
However, in some locations Bluetooth technology is not allowed. When this is the case,
simply connect FittingLINK with the computer via the provided USB cable.
Before you start connecting FittingLINK to a PC for the first time, please make sure that
you have the latest version of your fitting software installed on the PC. Please also make
sure that FittingLINK is fully charged. See “How to charge FittingLINK”.
Please note that FittingLINK only connects to the Bluetooth adapter provided.
Connect to a PC via the Bluetooth adapter
Make sure that FittingLINK is turned OFF.
To obtain wireless connection between FittingLINK and
your PC, simply plug the provided Bluetooth adapter into a
USB port on your PC and turn the PC ON.
FittingLINK has already been paired by the manufacturer
with the Bluetooth adapter provided in the box set.
However the first time you connect to a PC, a
message may appear on the screen and inform
you that the applicable driver is being
installed. Allow the installation to run
before you proceed.
Now turn ON FittingLINK. See "Turning
FittingLINK ON/OFF".
FittingLINK is now ready for programming
compatible wireless hearing instruments.

22 23
How to re-establish pairing between FittingLINK
and the Bluetooth adapter
FittingLINK has been paired by the manufacturer with the adapter provided in the
box set.
If for some reason the PC running your fitting software does not recognise FittingLINK,
you may have to re-establish the pairing between FittingLINK and the Bluetooth adapter.
In this case please close the fitting software before you continue.
1. Press and hold the pairing button on the Bluetooth
adapter for five seconds until the LED lights up with
a flashing blue light.
2. Press the ON/OFF button on FittingLINK
for five seconds and the top LED will light
up with a flashing blue light. The pairing
will begin automatically. FittingLINK must
be close to the Bluetooth adapter (approx.
10 cm) while the pairing takes place.
3. When the pairing is successfully completed
the adapter LED will show steady blue
(until the fitting software is turned on)
while the top LED on FittingLINK shows
steady blue for approximately 10 seconds.
Please note that FittingLINK can only be
paired to a single Bluetooth adapter at a time
and vice versa.
ON/OFF
Pairing button

24 25
Pairing
Top LED
indicator
Description
FittingLINK in pairing mode
Pairing complete
Flash Steady
When the pairing is finished, open your fitting software, detect and select FittingLINK
as your programming device. It is necessary to perform and complete this selection
procedure only once.
FittingLINK is now ready for programming the hearing instruments.
Connect to a PC via the USB cable
To connect FittingLINK to your PC with the USB cable, insert the USB cable in the
USB port in the bottom of FittingLINK and then insert the other end of the cable in a
USB port on your PC.
Turn ON your PC and then turn ON FittingLINK. Open your fitting software, detect and
select FittingLINK as your programming device. It is only necessary to perform and
complete this selection procedure the first time.
FittingLINK is now ready for programming wireless hearing instruments.
Please note, you can leave the Bluetooth adapter in your PC while connecting via the
USB cable.
IMPORTANT NOTICE
If you connect the USB cable to a non-powered USB hub, FittingLINK may not charge.
It is recommended to connect the USB cable directly to your PC.

26 27
How to use FittingLINK
FittingLINK has been designed to offer
you the best possible daily use during
programming sessions with and without
your clients.
Programming without a client
When you want to program hearing
instruments without a client wearing
them, turn ON FittingLINK.
Place FittingLINK with the neck loop flat
on a table and the hearing instruments
on each side of the neck loop as shown
in the drawing.
When you program hearing instruments,
the neck loop must always be closed as
shown in the drawing.
5-10 cm/
2-4 in.
5-10 cm/
2-4 in.
FittingLINK and your fitting software
When opening your fitting software the first time after FittingLINK has been installed on
the PC, it will be detected as a programming device.
Depending on which fitting software you are using, FittingLINK is either automatically
added as an option on the "Detect button" or needs to be manually detected and selected
as programming device in the "Preferences" menu.
For specific information about how to use FittingLINK with your fitting software,
please refer to the documentation delivered with your fitting software (e.g. installation
handbooks, help files or instructional videos).

28 29
Make sure that the neck loop is not curled or touching any electrical wires or equipment
and that the hearing instruments are not touching the neck loop.
The optimal placement of the hearing instruments is on the outside of the neck loop,
between 5-10 cm/2-4 in. from the neck loop as shown in the drawing.
The distance between FittingLINK and the Bluetooth adapter in your PC can be no more
than 10 metres (in direct line of sight).
Devices and installations such as power cables, TVs, PC monitors, LED light bulbs and
other devices emitting magnetic noise might decrease the programming performance if
placed too close to FittingLINK. Likewise a table made of or containing a lot of metal, may
lead to decreased performance.
Please note that other active FittingLINK devices and wireless hearing instrument
accessories in proximity may create interference and should be turned OFF.
If you experience decreased performance, we recommend that you relocate FittingLINK
or turn off possible sources of interference.
At the end of the session and before disconnecting or removing FittingLINK make sure
that you have saved your programming to the hearing instruments.
Please consult the fitting software for further guidance.

30 31
Programming with a client
When you want to program hearing instruments while your client is wearing them, please
make sure that FittingLINK is sufficiently charged.
For easy placement, the neck loop can be opened, as shown on the drawing below,
while placing FittingLINK around the client's neck.
When opening the neck loop, pull the connectors
apart. Do not pull the neck loop antenna.
When you program hearing instruments, the
neck loop must always be closed as shown in the
drawing to the right.
The distance between FittingLINK and the
Bluetooth adapter in your PC can be no more than
10 metres (in direct line of sight).
Devices and installations such as power cables,
TVs, PC monitors, LED light bulbs and other
devices emitting magnetic noise might decrease
the programming performance if placed too close
to FittingLINK. Please note that other active
FittingLINKs and wireless hearing instrument
accessories in proximity may create interference
and should be turned off.

32
If you experience decreased performance, we recommend that you turn off possible
sources of interference.
At the end of the session and before disconnecting or removing FittingLINK make sure
that you have saved your programming to the hearing instruments.
Please consult the fitting software for further guidance.

34 35
How to use FittingLINK on children
For children who are old enough to provide verbal feedback regarding their hearing
instrument, it will be possible to use FittingLINK for programming, real-ear verification or
fine-tuning.
It is also possible to use FittingLINK with babies or small children. However, the
programming process with infants and small children differs from adults since they
are not able to provide verbal feedback on their hearing instruments’ sound quality.
Therefore, it is recommended that the actual verification of the hearing instrument be
done using the coupler-based verification method. See below for instructions.
When working with children, it can be necessary to shorten the neck loop. Always use
the provided clip to shorten the neck loop. Do not shorten or modify the neck loop in an
unauthorised way. Please refer to the drawing on how to place the clip.

36 37
How to use FittingLINK for coupler-based
verification using hearing instrument analysers
Place FittingLINK in the test chamber. Connect the hearing instrument to the 2cc coupler
and place the hearing instrument 5-10 cm away from the outside of the neck loop, as
shown here.
Close the lid of the test chamber and proceed with the coupler-based verification.
Please note that FittingLINK will not work in some test chambers, due to the chambers
being too small to ensure the 5-10 cm distance, or due to electromagnetic interference.
If this is the case, programming must be done using the hearing instrument programming
cables and a non-wireless programming interface (e.g., EXPRESSlink).

38 39
Overview of the LED indicators
How to read the Bluetooth adapter LED indicator.
Bluetooth adapter
LED
indicator
Description
Bluetooth adapter active
Bluetooth adapter searching for in-range FittingLINK
Bluetooth adapter pairing
Bluetooth adapter inactive
Self test error - contact your supplier
Steady Slow flash Fast flash LED off
How to read FittingLINK LED indicators.
The top LED indicator is the battery status indicator.
Battery status
Top LED
indicator
Description
FittingLINK on and battery fully charged
Battery charging
Low battery
Very low battery
Steady Flash