StarTech.com SATDUP11 User manual

Manual Revision: 07/29/2014
For the most up-to-date information, please visit: www.startech.com
DE: Bedienungsanleitung - de.startech.com
FR: Guide de l'utilisateur - fr.startech.com
ES: Guía del usuario - es.startech.com
IT: Guida per l'uso - it.startech.com
NL: Gebruiksaanwijzing - nl.startech.com
PT: Guia do usuário - pt.startech.com
SATDUP11
1 to 1 Standalone Hard Drive Duplicator
and Eraser
*actual product may vary from photos

Instruction Manual
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by
turning the equipment o and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other
protected names and/or symbols of third-party companies not related in any way to
StarTech.com. Where they occur these references are for illustrative purposes only and do not
represent an endorsement of a product or service by StarTech.com, or an endorsement of the
product(s) to which this manual applies by the third-party company in question. Regardless
of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby
acknowledges that all trademarks, registered trademarks, service marks, and other protected
names and/or symbols contained in this manual and related documents are the property of
their respective holders.

Instruction Manual
i
Table of Contents
Product Diagram ....................................................................................1
Front View .................................................................................................................................................... 1
Rear View...................................................................................................................................................... 1
Introduction............................................................................................2
Packaging Contents ................................................................................................................................. 2
Hardware Setup......................................................................................................................................... 3
User Menu Table of Contents................................................................................................................ 4
Hardware Operation..............................................................................5
1. Copy .......................................................................................................................................................... 5
2. Compare .................................................................................................................................................. 6
3. Copy & Compare................................................................................................................................... 6
4. Erase .......................................................................................................................................................... 6
5. Utility......................................................................................................................................................... 8
6. Setup......................................................................................................................................................... 13
Technical Support ..................................................................................17
Warranty Information............................................................................17

Instruction Manual
1
Product Diagram
Front View
Rear View
1. Display Screen
2. Navigation buttons
3. OK button
4. Esc button
5. SATA HDD source port
6. SATA HDD Target port
1. Power Switch
2. Power Adapter Port
2
4
5
1
2
1
3
6

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Introduction
Packaging Contents
• 1X – HDD Duplicator/Eraser
• 2X – SATA Cables
• 1X – Power Adapter
• 3X – Power Cords (NA, UK, EU)
• 1X – Instruction Manual
• 2X- HDD Pads
WARNING! Hard drives and storage enclosures require careful handling, especially
when being transported. If you are not careful with your hard disk, lost data may
result. Always handle your hard drive and storage device with caution. Be sure that
you are properly grounded by wearing an anti-static strap when handling computer
components or discharge yourself of any static electricity build-up by touching a
large grounded metal surface (such as the computer case) for several seconds.

Instruction Manual
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Hardware Setup
1. Ensure the power switch is set in the o position. Connect the included power
adapter from an available AC power outlet to the Power Adapter Port on the back of
the SATDUP11.
2. Using an included SATA Cable, attach the HDD you would like to duplicate to the
source port. (SATA port on the left identied as source, see below).
3. Using an included SATA Cable, connect the HDD you would like to have over
written, or erased to the target port. (SATA port on the right identied as source, see
below)
Note: For added protection, and heat insolation the source and target drives can be
placed on included HDD Pads.
WARNING! Any Data remaining on the target drive will be over written.
4. Press the power switch to the “On” position, the SATDUP11 is now ready to use.

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User Menu Table of Contents
1. Copy
2. Compare
3. Copy and Compair
4. Erase 4.1 Quick Erase
4.2 Full Erase
4.3 DoD Erase
4.4 Dod Erase Comp
5.Utility 5.1 Show HDD
Info
5.1.1 Model Number
5.1.2 Version of Firmware
5.1.3 Serial Number
5.1.4 Device Power Cycle
5.1.5 Power-On Hours
5.1.6 Reallocation Event Count
5.1.7 O-Line Scan Uncorrectable
5.1.8 Seek Error Rate
5.1.9 Temperature
5.2 Update
System
5.2.1 Update BIOS
5.2.2 Create Update HDD
5.3 System Info 5.4 Read Speed
5.5 Write Speed
6. Setup 6.1 Copy Area 6.1.1 System and Files
6.1.2 ALL Partitions
6.1.3 Whole HDD
6.1.4 Percentage
6.2 Skip Error
6.3 Language
6.4 Advanced
Setup
6.4.1 Unknown Format
6.4.2 Erase Master
6.4.3 Erase Pattern
6.4.4 Wait HDD Time
6.4.5 Transfer Rate
6.4.6 Stop Motor Time
6.5 Restore Defaults

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Hardware Operation
1. Copy
Copy Process
Copy Result
Copy
Pass
Copied Time
Copied Progress %
Copied Data Capacity
Total Data Capacity
No Bad Sector!
2047M
0:58
0:26 50% 1037M
The copy function copies data from the source HDD to the target HDD. Please ensure
you have selected your desired copy mode before executing the copying process.
Refer to function [6.1 Copy Area] for details.
Note: By Default quick copy mode “System and Files” is selected.
Note: The Default setting is the quick copy mode “System and Files”.

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2. Compare
3. Copy & Compare
4. Erase
The Compare function can be used after a duplication s nished to conrm the data on
the target HDD is identical to the source HDD.
The Copy & Compare function executes a duplication and then automatically executes
the compare function immediately afterwards.
4.1 Quick Erase
The Quick Erase function only erases the HDD index table. It is the fastest way to erase
a HDD.
4.2 Full Erase
The full Erase function performs a single pass overwrite which will erase all sectors on
the HDD. It will take a longer time than quick erase.
WARNING! Any Data remaining data on any drive connected to a designated erase
port will be over written. Please back up all data before performing any Erase function.
The Erase function allows for three dierent types of drive erasing: Quick Erase, Full
Erase, and DoD Erase. Select your desired mode to clear all data from the drive. Refer to
functions [4.1 / 4.2 / 4.3] for details.
Notes:
• You can also use the source port and delete two drives simultaneously. Refer to
function [6.3 Erase Master] for details. By default the Source port is disabled as
an erase port.
• The Erase function can be stopped while in process by pressing the [ESC] for 3
to 4 seconds. However, any data that has already been deleted including the
drive partition table cannot be recovered.

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4.3 DoD Erase
DoD Erase is a three pass overwrite erase which erases all sectors of the HDD. It can
guarantee the data was fully deleted by erasing the HDD bit for bit three times. DoD
Erase will damage the data on the HDD, so please make sure you have backed up all
important data before using this function.
The system will start executing DoD Erase after pressing [OK].
Erasing.
The system will show the result afternishing.
Steps of DoD Erase
DoD Erase
Fail: 0Pass: 5
DoD Erase
Prepare Pattern
DoD Erase
Erase[00]
2:05
4818M
Erasing 1 HDD
[02] 465G

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4.4 DoD Erase Comp
DoD Erase & Compare performs a standard DoD Erase as described above, then
performs a sector by sector check to verify that the drive has been erased. As it does
the most thorough Erasing job, it is also takes the most time to complete.
5. Utility
From the Utility options you can access dierent administrative congurations and
information. See the list below outlining the details of each option. Refer to functions
[5.1 / 5.2 / 5.3 / 5.4 / 5.5] for details.
5.1 Show Disc Info.
The Show Disc Info. function displays information about the HDD attached to the
source port. Refer to functions [5.1.1 - 5.1.9] for details.
5.1.1 Model Number
The Model Number function shows basic information about the HDD connected to the
source port.
[Disc Info]
1. Model Number
Model: WDC WD
500BPVT-00HXZT3

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5.1.2 Version of Firmware
The Version of Firmware function displays the HDD rmware version of the HDD
connected to the source port.
5.1.3 Serial Number
The Serial Number function displays the serial number of the HDD connected to source
port.
5.1.4 Device Power Cycle
The Device Power Cycle function displays the number of times the HDD has been
turned on and o.
[Disc Info]
1. Model Number
[Disc Info]
3. Serial Number
[Disc Info]
5. Device Power Cycle
Model: WDC WD
500BPVT-00HXZT3
Serial NO:
WD-WXB1A91M3998
[Device Power Cycle]
99

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5.1.5 Power-on Hours
The power-on Hours function displays the total number of hours the HDD has been
powered-on.
5.1.6 Reallocation Event Count
The Reallocation Event Count function displays the number of reallocating events. A
reallocation event occurs when the HDD fails to save data. Once this occurs the HDD
will need to redene the location to store the data causing a higher amount of drive
read/write errors.
5.1.7 O-Line Scan Uncorrectable
The O-Line Scan Uncorrectable Sector Count function displays the volume of sectors
that are uncorrectable when scanned o-line. The higher the uncorrectable sector
volume is, the more seriously the HDD is damaged.
[Disc Info]
6. Power on Hours
[Disc Info]
7. Reallocation Event Count
[Disc Info]
8. O-Line Scan Uncorrectable
[Power on Hours]
18
[Reallocation Event Count]
0
[O-Line Scan Uncorrectable]
0

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5.1.8 Seek Error Rate
The Seek Error Rate function displays the rate of error that occurs while searching for
data. This represents the rate of damaged data that is stored on your HDD.
5.2 Update System
5.2.1 Update Bios
If an update to the device rmware is available on the StarTech.com product page,
this option can be used to update the device. The steps below outline the steps for
executing a system update.
Note: A rmware update should only be done if recommend by StarTech.com.
The below steps should only be performed by advanced users. Please contact
StarTech.com Technical Support for assistance.
a) Format a blank hard drive with a 10GB FAT32 partition.
b) Download the rmware le from the StarTech.com Website, and place the le on the
main directory of the new partition.
c) Connect the hard drive to the source port of the SATDUP11.
d) Using the Navigation Buttons locate “5.2.1 Update BIOS” and press ok.
The update will take place, and the on screen display will alert you upon completion.
5.1.9 Temperature
The Temperature function displays the current HDD temperature.
[Disc Info]
8. Seek Error Rate
[Disc Info]
9. Temperature
[Seek Error Rate]
0
[Temperature]
22ºC

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5.2.2 Create Update HDD
Formats the drive connected to the source port of the STADUP11 for BIOS update
(10GB FAT32 partition).
5.3 System Info.
The System info function displays duplicator information such as model name and
rmware version.
5.4 Read Speed
The Read Speed function measures the reading speed of the HDD by reading the
entire drive.
KD25/35HS
Ver: 2.31.0
R 2:30
89.0 M/S
465G
12.8G

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5.5 Write Speed
WARNING! Any Data remaining data on any drive connected to a designated erase
port will be over written. Please back up all data before performing any Write speed
function.
The Write Speed function measures the write speed of the HDD by writing data to the
entire drive.
6.1 Copy Area
The Copy Area function enables you to adjust the mode in which the hard drives are
copied. Refer to functions [6.1.1 / 6.1.2 / 6.1.3] for details.
1. Select “6.1 Copy Area” using the navigation buttons.
2. From the “Copy Area” menu you can select your desired method of hard drive
duplication. See the list below outlining the details of each option.
[5. Utility]
5. Write Speed
Content will be erased.
Conrm?
W 1:08
89.6 M/S
465G
4423M
6. Setup
From the Setup function you can access dierent advanced congurations. See the list
below outlining the details of each option. Refer to functions [6.1 – 6.9] for details.

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6.1.1 System and Files
It will copy source HDD’s System and Files instead of the whole HDD. The system will
analyze the source HDD and identify the data area to copy. The copy will be completed
as long as the source HDD data is within the size of the target HDD.
6.1.2 All Partitions
This mode will copy all of the partitions bit for bit including the free space. It can
support all of the formats.
Note: System and Files only supports FAT, NTFS, and LINUX(ext2/ext3/ext4).

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6.1.3 Whole HDD
This mode will copy the entire HDD, regardless of the content, format, partition, or free
space, and it will take much more time to duplicate the source HDD completely.
6.2 Skip Error
The Skip Error function allows you to dene a number of acceptable sector errors
during the duplication process in the event that the hard drive has bad sectors on it.
6.3 Language
The Language function allows you to set is to set the language the menu is displayed in.

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6.4 Advanced Setup
From Advanced Setup you can adjust HDD Wait Time, and lock the keys, see details
below.
a) Select “6.9 Advanced setup” using the navigation buttons.
b) From the “Advanced” menu you can select your desired application See the list
below outlining the details of each option.
Note: The number 6.9 at the beginning of each option below represents the
“Advanced Setup” heading on the main menu, the numbers: .1, .2, .3, etc. indicate
the option within the “Advanced Setup”sub menu.
6.4.1 Unknown Format
The Unknown Format function allows you to set how the device manages unknown
HDD area.
6.4.2 Erase Master
The Erase Master function can be enabled if you would also like to use the Source
Port as an erasing port.
6.4.3 Erase Pattern
This Erase Pattern function allows you to dene the setting used to select dierent
erase methods.
6.4.4 Wait HDD Time
This is to set auto start time after plugging in HDD.
6.4.5 Transfer Rate
The Transfer Rate function allows you to select the best transfer rate from UDMA
2 to UDMA 4 for your HDD duplication progress. If you are not condent on the
HDD quality or you nd a high failure rate on copy or compare. It is recommended
to slow down the UDMA mode.
6.4.6 Stop Motor Time
When the system nishes function executing, the motor won’t stop running
immediately. This function is used to set the time of motor stopping after nishing
function executing.
6.5 Restore Default
The Restore Default function sets the duplication setting back to the original
conguration.

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Technical Support
StarTech.com’s lifetime technical support is an integral part of our commitment to
provide industry-leading solutions. If you ever need help with your product, visit
www.startech.com/support and access our comprehensive selection of online tools,
documentation, and downloads.
For the latest drivers/software, please visit www.startech.com/downloads
Warranty Information
This product is backed by a two year warranty.
In addition, StarTech.com warrants its products against defects in materials
and workmanship for the periods noted, following the initial date of purchase.
During this period, the products may be returned for repair, or replacement with
equivalent products at our discretion. The warranty covers parts and labor costs only.
StarTech.com does not warrant its products from defects or damages arising from
misuse, abuse, alteration, or normal wear and tear.
Limitation of Liability
In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their
ocers, directors, employees or agents) for any damages (whether direct or indirect,
special, punitive, incidental, consequential, or otherwise), loss of prots, loss of business,
or any pecuniary loss, arising out of or related to the use of the product exceed the
actual price paid for the product. Some states do not allow the exclusion or limitation
of incidental or consequential damages. If such laws apply, the limitations or exclusions
contained in this statement may not apply to you.