StarTech.com SV565HDIP User manual

Manual Revision: 10/03/2019
User Manual
For the latest information and specications visit
www.startech.com/SV565HDIP
HDMI® KVM Over IP Extender | 4K 30Hz | 328
ft. (100 m)
Actual product may vary from photos
SKU#: SV565HDIP

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Compliance Statements
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment o and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit dierent from that to
which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
Use of Trademarks, Registered Trademarks, and other
Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and
other protected names and/or symbols of third-party companies not related in
any way to StarTech.com. Where they occur these references are for illustrative
purposes only and do not represent an endorsement of a product or service
by StarTech.com, or an endorsement of the product(s) to which this manual
applies by the third-party company in question. Regardless of any direct
acknowledgement elsewhere in the body of this document, StarTech.com
hereby acknowledges that all trademarks, registered trademarks, service marks,
and other protected names and/or symbols contained in this manual and
related documents are the property of their respective holders.

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Safety Statements
Safety Measures
• Wiring terminations should not be made with the product and/or electric
lines under power.
• Product installation and/or mounting should be completed by a certied
professional as per the local safety and building code guidelines.
• Cables (including power and charging cables) should be placed and routed
to avoid creating electric, tripping or safety hazards.
Mesures de sécurité
• Les terminaisons de câblâge ne doivent pas être eectuées lorsque le produit
et/ou les câbles électriques sont sous tension.
• L’installation et/ou le montage du produit doit être réalisé par un
professionnel certié et dans le respect des normes locales et du code de
construction local.
• Les câbles (y compris les câbles d’alimentation et de chargement) doivent
être placés et acheminés de façon à éviter tout risque électrique, de chute ou
de sécurité
安全対策
• 電源が入っている状態の製品または電線の終端処理を行わないでくださ
い。
• 製品の設置やマウントは、使用地域の安全ガイドラインおよび建築基準に
従い、有資格の専門業者が行うようにしてください。
• ケーブル（電源ケーブルと充電ケーブルを含む）は、適切な配置と引き回し
を行い、電気障害やつまづきの危険性など、安全上のリスクを回避するよう
にしてください。
Misure di sicurezza
• I terminiali dei li elettrici non devono essere realizzate con il prodotto e/o le
linee elettriche sotto tensione.
• L’installazione e/o il montaggio dei prodotti devono essere eseguiti da un
tecnico professionale certicato che conosca le linee guida locali sulle norme
edilizie e sulla sicurezza.
• I cavi (inclusi i cavi di alimentazione e di ricarica) devono essere posizionati
e stesi in modo da evitare pericoli di inciampo, rischi di scosse elettriche o
pericoli per la sicurezza.

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Säkerhetsåtgärder
• Montering av kabelavslutningar får inte göras när produkten och/eller
elledningarna är strömförda.
• Installation och/eller montering får endast göras av behöriga yrkespersoner
och enligt gällande lokala förordningar för säkerhet och byggnormer.
• Kablar (inklusive elkablar och laddningskablar) ska dras och placeras på så
sätt att risk för snubblingsolyckor och andra olyckor kan undvikas.
Warning Statements
• Make sure to assemble this product according to the instructions. Failure to
do so might result in personal injury or property damage.
• Never use this product if parts are missing or damaged.

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Table of Contents
Compliance Statements........................................................................1
Safety Statements..................................................................................2
Warning Statements..............................................................................3
Product Diagram....................................................................................6
Transmitter Front....................................................................................................................................... 6
Transmitter Back........................................................................................................................................ 7
Receiver Front............................................................................................................................................. 8
Receiver Back.............................................................................................................................................. 9
Product Information..............................................................................10
Package Contents ..................................................................................................................................... 10
Requirements ............................................................................................................................................. 10
Rotary Dip Switch...................................................................................11
Changing the Rotary Dip Switch Channel ....................................................................................... 11
Setting the Rotary Switch When Using a Video Wall.................................................................... 12
Installation ..............................................................................................12
Point to Point .............................................................................................................................................. 12
LAN Connection ........................................................................................................................................ 13
Optional Installation..............................................................................14
Installing the Rubber Feet...................................................................................................................... 14
Connecting a Microphone..................................................................................................................... 14
Connectivity Diagrams..........................................................................15

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Operation ................................................................................................16
Push button Controls............................................................................................................................... 16
LED Indicators.........................................................................................18
System Conguration............................................................................19
Locating the IP Address for the Transmitter and/or Receiver ................................................... 19
Accessing System Conguration......................................................................................................... 19
Checking Version Information.............................................................................................................. 20
Updating the Firmware........................................................................................................................... 21
Resetting the Transmitter and/or Receiver to Factory Default Settings................................ 23
Rebooting the Transmitter and/or Receiver.................................................................................... 25
EDID Settings (Receiver Only)............................................................................................................... 26
Entering a Console API Command...................................................................................................... 28
Viewing Statistics ..................................................................................................................................... 30
Basic Video Wall Conguration ........................................................................................................... 31
Advanced Video Wall Conguration .................................................................................................. 34
Setting an IP Address............................................................................................................................... 38
Changing Casting Mode......................................................................................................................... 40
Conguring Video Over IP ..................................................................................................................... 42
Conguring USB Over IP......................................................................................................................... 44
Conguring Serial Over IP...................................................................................................................... 46
Frequency Asked Questions (FAQ) ......................................................48

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Product Diagram
Transmitter Front
1F2 Button
2F1 Button
3IR In Connector
4Mic Out Port
5Rotary Dip Switch Serial Port 2
6Serial Port 1
7Serial Port 2
8IR Out Connector
123 4
5678

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Transmitter Back
1Network Status LED
2RJ45 Port
3HDMI Lock Screw
4Audio Embed Switch
5Power Port
6Reset Button
7HDMI Port
83.5 mm Audio Port
9USB-B Port
1 2 3 4
56 7 8 9

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Receiver Front
1F2 Button 7Rotary DIP Switch
2F1 Button 8Serial Port 1
3IR IN Connector 9Serial Port 2
4Microphone In
Port
10 IR OUT Connector
5USB-A Port 11 Resolution Switch
6USB-A Port
1 2 3 4
5 6 7 8 9 10 11

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Receiver Back
1Network Status
LED
6Recessed Reset
Button
2RJ45 Port 7HDMI Port
3HDMI Lock Screw 83.5 mm Audio Port
4USB-A Port 9USB-A Port
5Power Port
12 3 4
5678 9