StarTech.com SV1110IPEXT Manual

Secure KVM-over-IP with Integrated Web
Interface and Virtual Drive Technology
SV1110IPEXT
Instruction Guide
The Professionals’ Source For Hard-to-Find Computer Parts
S E R V E R R E M O T E
CONTRO L
* Actual product may vary from photo

StarTech.com is now offering the IPMI and modem software upgrades on the SV1110IPEXT as a standard
feature. If you are unsure whether your unit has these features enabled, you can verify what options are
installed using these instructions:
1) Login to the SV1110IPEXT Web interface as Admin.
2) Choose Admin/Setup from the navigation bar and click Firmware and flash memory management.
3) In the Version Numbers table, ensure both IPMI and MODEM appear next to the Software Options
entry.
If your unit is missing one or both of these options:
1) Contact StarTech.com technical support using one of the phone numbers below.
2) Quote the special code listed under Purchase Options on the Firmware and flash memory
management menu of the Web interface (e.g. 3-0900-3188-1-7).
3) The technician will provide you with a unique unlock code that will enable both the IPMI and modem
options on your unit.
4) Enter the unlock code in the space provided under Purchase Options and press Submit.
5) After a momentary pause, you will be able to access these features using the Web interface.
To contact StarTech.com Technical Support:
United States and Canada: 1 [phone]
UK/Ireland/Europe: 00-800-7827-8324
Rest of the World: [phone]
Dial extension 1503
Hours: 8:30AM – 6:00PM Eastern Time (excluding holidays)

SV1110IPEXT Instruction Guide
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Table of Contents
INTRODUCTION 1
FEATURES 1
BEFORE YOU BEGIN 1
Contents 1
Required Cables and Hardware 1
All applications 1
To use the optional dedicated WAN port 2
Configuration via serial port 2
To use USB connections on host and/or virtual disk emulation 2
To install the SV1110IPEXT into a rack or cabinet 2
To add a redundant power supply 2
INSTALLING THE SV1110IPEXT 3
Connecting the KVM to the Host Computer and Network 4
Connecting a Local Keyboard, Mouse, and Monitor 6
Disabling Mouse Acceleration on the Host Computer 7
CONFIGURATION METHODS EXPLAINED 7
Web Configuration Using DHCP 7
Web Configuration Using Static IP 8
Terminal Configuration Using a Serial Cable 9
CONFIGURING THE SV1110IPEXT 11
Using the Web Interface 11
Using the Terminal Interface via Serial Port 21
ACCESSING THE VNC INTERFACE 22
Web Interface 23
Native VNC Client 23
SSH Tunnel (with Native VNC client) 24

SV1110IPEXT Instruction Guide
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USING THE VNC MENU 24
Welcome Window 25
Bribar Feature 25
Main Menu 27
VirtKeys Menu 28
Video Tuning Menu 29
Disk Control Menu 30
GETTING PEAK PERFORMANCE 31
TROUBLESHOOTING 32
SPECIFICATIONS 33
SUPPORTED PROTOCOLS 34
SUPPORT AND WARRANTY INFORMATION 35
REGULATORY COMPLIANCE STATEMENTS 35
APPENDIX A: ABOUT SECURITY CERTIFICATE WARNINGS 36
APPENDIX B: USING THE ADVANCED VIDEO TUNING FEATURE 37
APPENDIX C: THE IPMI UPGRADE OPTION 39
APPENDIX D: THE MODEM OPTION UPGRADE 46
APPENDIX E: USING OPTIONAL R-PORT DEVICES 53
NOTE: Since firmware for our Server Remote Control Products is constantly
evolving to offer more functionality and improvements, some of the options and
instructions presented in this manual may differ from your unit. To obtain the
latest documentation and support documents for this product, please visit
www.startech.com.
Revised: 30 July 2004 (Rev. B)

SV1110IPEXT Instruction Guide
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Introduction
Thank you for purchasing a StarTech.com SV1110IPEXT Server Remote Control. Using
the Internet or your TCP/IP enabled network, you can now remotely monitor and control
critical PC servers and workstations using an industry-standard Web browser or VNC
client.
Features
•Supports industry-standard networking and management protocols such as TCP/IP
and SNMP.
•Offers secure management options including SSL encryption, SSH tunneling, and
RADIUS authentication.
•Allows for disk emulation and file transfers, including completely remote application
and operating system installations.
•Platform independent: can be managed using any Java-enabled Web browser and
connected to virtually any host server or computer that supports PS/2 or USB input
devices.
Before You Begin
This section describes the cables and other hardware that you may wish to use when
setting up and configuring your new SV1110IPEXT. We suggest you review this section
carefully before beginning the installation process.
Contents
Your package should contain the following:
•1 x SV1110IPEXT unit
•1 x Power adapter
•1 x Power cord
•1 x Integrated PS/2 and VGA Switchbox cable
•1 x Instruction Guide
Required Cables and Hardware
The included integrated KVM cable will allow you to connect the SV1110IPEXT to most
IBM compatible computers. Depending on your requirements and how you wish to
handle the initial configuration of the unit, you may wish to use the following additional
cables and hardware.
All applications
•1 x Straight-through Ethernet patch cable (to connect the unit to your LAN)
StarTech.com part number: M45PATCHxxxx

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To use the optional dedicated WAN port
•An additional straight-through Ethernet patch cable to connect the unit directly to a
dedicated WAN/Internet connection
StarTech.com part number: M45PATCHxxxx
Configuration via serial port
•1 x Straight-through RS-232 serial cable with 9-pin DB9 male/female connectors
StarTech.com part number: MXT100
–or—
•1 x Null modem RS-232 serial cable with 9-pin DB-9 female/female connectors
StarTech.com part number: SCNM9FF
To use USB connections on host and/or virtual disk emulation
•1 x USB Type A to 5-pin mini-B cable
StarTech.com part number: USB2HABM3
To install the SV1110IPEXT into a rack or cabinet
•1 x Rack kit (supports up to two units)
StarTech.com part number: 1110EXTRACK
To add a redundant power supply
•StarTech.com part number:
EUPACABCONS
1110EXTRACK
USB2HABM3

SV1110IPEXT Instruction Guide
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Installing the SV1110IPEXT
Video (IN) Host Host USB LAN WAN R-Port DCE Serial DC-in DC-in-2
Keyboard Mouse
Rear
Panel

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The integrated KVM cable
Connecting the KVM to the Host Computer and Network
Follow these instructions if the host computer uses a PS/2 keyboard and mouse:
1. Power down the computer to which the SV1110IPEXT will be connected (the
“host computer”). If purchased, install the unit in
your rack or cabinet following the instructions that
came with the 1110EXTRACK (optional, not
included).
2. If present, disconnect the existing monitor and
PS/2 keyboard/mouse from the host computer.
3. Using the provided integrated KVM cable, locate
the end with the male VGA (monitor) connector
and connect it to the VGA-out connector on the
back of the host computer.
4. Connect the PS/2 keyboard and mouse
connectors on the same end of the integrated
KVM cable as the VGA connection you completed in the previous step.
5. Insert the connectors on the opposite and of the integrated KVM cable (video,
keyboard, mouse) to the Video (IN), Host Keyboard, Host Mouse ports on the
rear panel of the SV1110IPEXT as appropriate.
6. Using a Category 5 Ethernet patch cable, connect the LAN connector on the rear
panel of the SV1110IPEXT to a network data jack (usually on a hub, switch,
router, or pre-wired wall jack).
7. Optional: If needed, connect the WAN connector on the rear panel of the
SV1110IPEXT to a network data jack (usually a hub, switch, router, or pre-wired
wall jack). For more information on the WAN port, please refer to the
section “Configuration Methods Explained” on page 7 for important
information.
8. Important: If you want to continue to use the host computer locally, skip steps 9
and 10 and go directly to “Connecting a Local Keyboard, Mouse, and Monitor”
below. Otherwise, complete steps 9 and 10 now and continue to “Configuration
Methods Explained” on page 7.
9. Connect the power cord (provided) into an appropriate electrical outlet, plug the
opposite end of the power cord into the AC/DC adapter, and plug the power
connector into either the DC-in or DC-in-2 port on the rear panel of the unit.
The LED underneath the power connectors will be solid green when the unit is
powered.
10. Power on the host computer.
IMPORTANT: If you wish to add power redundancy to the unit, simply connect the
optional second AC/DC adapter to the unit following the instructions in step 9above.
This provides a load-balancing feature between the two power sources and allows the
unit to function if one adapter fails.

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Follow these instructions if the host computer uses a USB keyboard and mouse:
IMPORTANT: Not all computers fully support USB mice and keyboards and recognize
them on startup. It is strongly recommended that you test the USB devices you will use
with the host computer before configuring the SV1110IPEXT. If the computer does not
work properly with USB devices, you can attempt to update the computer’s BIOS to the
most recent version to see if it adds USB input device functionality. Consult your
computer manufacturer for details.
1. Power down the computer to which the SV1110IPEXT will be connected (the
“host computer”). If purchased, install the unit in your rack or cabinet following
the instructions that came with the 1110EXTRACK (optional, not included).
2. If present, disconnect the existing monitor and USB keyboard/mouse from the
host computer.
3. Using the provided integrated KVM cable, locate the end with the male VGA
(monitor) connector and connect it to the VGA-out connector on the back of the
host computer.
4. Insert the VGA connector on the opposite and of the integrated KVM cable to the
Video (IN) port on the rear panel of the SV1110IPEXT.
5. Connect a USB Type A to 5-pin mini-B cable to the USB port on rear panel of the
KVM.
6. Connect the opposite end of the USB Type A to 5-pin mini-B cable to an
available USB port on the managed computer.
7. Using a Category 5 Ethernet patch cable, connect the LAN connector on the rear
panel of the SV1110IPEXT to a network data jack (usually on a hub, switch,
router, or pre-wired wall jack).
8. Optional: If needed, connect the WAN connector on the rear panel of the
SV1110IPEXT to a network data jack (usually a hub, switch, router, or pre-wired
wall jack). For more information on the WAN port, please refer to the
section “Configuration Methods Explained” on page 7 for important
information.
9. Important: If you want to continue to use the host computer locally, skip steps
10 and 11 and go directly to “Connecting a Local Keyboard, Mouse, and
Monitor” below. Otherwise, complete steps 10 and 11 now and continue to
“Configuration Methods Explained” on page 7.
10. Connect the power cord (provided) into an appropriate electrical outlet, plug the
opposite end of the power cord into the AC/DC adapter, and plug the power
connector into either the DC-in or DC-in-2 port on the rear panel of the unit.
The LED underneath the power connectors will be solid green when the unit is
powered.
11. Power on the host computer.
NOTE: If you are using cables other than those provided in the SV1110IPEXT package
or branded by StarTech.com, ensure that the cables are of high quality and use the
minimum possible distance necessary. Low quality or excessively long (particularly

SV1110IPEXT Instruction Guide
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video) cables between the host computer and the SV1110IPEXT could degrade
performance.
NOTE: In the event that you do not have enough integrated USB ports on the managed
computer to directly connect the keyboard, mouse, and SV1110IPEXT, you may use a
high-quality USB hub on one of the computer’s USB ports to make all of the
connections.
IMPORTANT: The SV1110IPEXT is convection-cooled. Ensure the vents on both
sides are unobstructed.
Connecting a Local Keyboard, Mouse, and Monitor
There are a number of lights (LEDs) on the front and rear panels of the SV1110IPEXT:
•Power: Indicates one or both of the DC power inputs is providing your system with
power.
•R-Port: See Appendix E for more information for more information on the R-Port.
•LAN/WAN Link: This is the standard “link light” which is typical for Ethernet
equipment. It means the network cable is connected to a working Ethernet hub or
switch. It lights up with a link connection and blinks with network activity. The
LEDs under the Ethernet connectors respond in a similar manner.
•USB: This lights up when the USB port is connected to a host and that host has
configured the USB port for use. It will blink when USB data is transmitted.
•Video OK: This light is lit when a valid VGA signal is received from the host. It is
off while in power save mode, if no video is connected or if the host is off.
The SV1110IPEXT has the capability to connect a local keyboard, mouse, and monitor to
the host computer for maintenance and monitoring. This allows a user to physically use
the host computer as though the SV1110IPEXT were transparent. If needed, the unit can
be run through a typical KVM switch like any other computer. If you want to use the
SV1110IPEXT through a KVM switch, consult the documentation that came with the
switch for more details. In this situation, the Local Keyboard and Local Mouse ports on
the SV1110IPEXT perform the same function as the mouse and keyboard ports on the
host computer. See the section “Configuring the SV1110IPEXT” for more information
on using a KVM with the SV1110IPEXT.
1. Connect a standard PS/2 keyboard to the Local Keyboard port on the front panel
of the SV1110IPEXT.
Status LEDs DTE Serial Local Local Video (Out)
(Power/R-Port/WAN Link/LAN Link/USB/Video) Keyboard Mouse
Front
Panel