StarTech.com SV431DHD4KU User manual

Manual Revision: 03/29/2019
User Manual
For the latest information and specications visit
www.startech.com/SV431DHD4KU
4-Port Dual HDMI KVM
Switch|4K 30Hz
Actual product may vary from photos
SKU#: SV431DHD4KU

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Compliance Statements
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interference
to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Changes or modications not expressly approved by StarTech.com could void
the user’s authority to operate the equipment.
Industry Canada Statement
This Class A digital apparatus complies with Canadian ICES-003.
CAN ICES-3 (A)/NMB-3(A)
Use of Trademarks, Registered Trademarks, and other
Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and
other protected names and/or symbols of third-party companies not related in
any way to StarTech.com. Where they occur these references are for illustrative
purposes only and do not represent an endorsement of a product or service
by StarTech.com, or an endorsement of the product(s) to which this manual
applies by the third-party company in question. Regardless of any direct
acknowledgement elsewhere in the body of this document, StarTech.com
hereby acknowledges that all trademarks, registered trademarks, service marks,
and other protected names and/or symbols contained in this manual and
related documents are the property of their respective holders.

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Safety Statements
Safety Measures
• Wiring terminations should not be made with the product and/or electric
lines under power.
• Product installation and/or mounting should be completed by a certied
professional as per the local safety and building code guidelines.
• Cables (including power and charging cables) should be placed and routed
to avoid creating electric, tripping or safety hazards.
Mesures de sécurité
• Les terminaisons de câblâge ne doivent pas être eectuées lorsque le produit
et/ou les câbles électriques sont sous tension.
• L’installation et/ou le montage du produit doit être réalisé par un
professionnel certié et dans le respect des normes locales et du code de
construction local.
• Les câbles (y compris les câbles d’alimentation et de chargement) doivent
être placés et acheminés de façon à éviter tout risque électrique, de chute ou
de sécurité
安全対策
• 電源が入っている状態の製品または電線の終端処理を行わないでくださ
い。
• 製品の設置やマウントは、使用地域の安全ガイドラインおよび建築基準に
従い、有資格の専門業者が行うようにしてください。
• ケーブル（電源ケーブルと充電ケーブルを含む）は、適切な配置と引き回し
を行い、電気障害やつまづきの危険性など、安全上のリスクを回避するよう
にしてください。
Misure di sicurezza
• I terminiali dei li elettrici non devono essere realizzate con il prodotto e/o le
linee elettriche sotto tensione.
• L’installazione e/o il montaggio dei prodotti devono essere eseguiti da un
tecnico professionale certicato che conosca le linee guida locali sulle norme
edilizie e sulla sicurezza.
• I cavi (inclusi i cavi di alimentazione e di ricarica) devono essere posizionati
e stesi in modo da evitare pericoli di inciampo, rischi di scosse elettriche o
pericoli per la sicurezza.

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Säkerhetsåtgärder
• Montering av kabelavslutningar får inte göras när produkten och/eller
elledningarna är strömförda.
• Installation och/eller montering får endast göras av behöriga yrkespersoner
och enligt gällande lokala förordningar för säkerhet och byggnormer.
• Kablar (inklusive elkablar och laddningskablar) ska dras och placeras på så
sätt att risk för snubblingsolyckor och andra olyckor kan undvikas.
Warning Statements
• Make sure to assemble this product according to the instructions. Failure to
do so might result in personal injury or property damage.
• Never use this product if parts are missing or damaged.

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Table of Contents
Compliance Statements........................................................................1
Safety Statements..................................................................................2
Warning Statements ..............................................................................3
Product Diagram ....................................................................................6
Front View.................................................................................................................................................... 6
Rear View...................................................................................................................................................... 7
Product Information ..............................................................................8
Package Contents ..................................................................................................................................... 8
Requirements ............................................................................................................................................. 8
Installation ..............................................................................................9
Connect the Console to the KVM Switch.......................................................................................... 9
Connect a Computer to the KVM Switch.......................................................................................... 10
Installing the Feet ..................................................................................................................................... 11
Operation ................................................................................................11
Hotkey Commands................................................................................................................................... 11
Push Button Control................................................................................................................................. 13
EDID Copy................................................................................................14
Copying EDID Settings............................................................................................................................ 14
Auto Learning EDID Settings ................................................................................................................ 14
Resetting EDID Settings.......................................................................................................................... 15
About the LED indicators......................................................................16

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Troubleshooting.....................................................................................17
PC BIOS Change......................................................................................................................................... 17
EDID ............................................................................................................................................................... 18
Keyboard and Mouse............................................................................................................................... 19
Connected USB Device ........................................................................................................................... 19
Functionality............................................................................................................................................... 20
Display Device............................................................................................................................................ 21

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Product Diagram
Actual product may vary from photos.
Front View
1USB HID Port
2Port LEDs
3USB 3.0 Hub Port
4Port Selection Buttons
5Power LED
2
1
345

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Rear View
1Power Adapter Port
2Console HDMI Ports (2)
3EDID Copy Buttons (2)
4PC HDMI Ports (8)
5USB HID Ports (3)
6Console Audio Port
7PC USB Ports (4)
8PC Audio Port (4)
9USB 3.0 Hub Port
1
2 3 4
567 98

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Product Information
Package Contents
• KVM Switch x 1
• Universal Power Adapter (NA/JP, EU, UK, ANZ) x 1
• Rubber Feet x 4
• Quick-Start Guide x 1
Requirements
Requirements are subject to change. For the latest
requirements, please visit www.StarTech.com/SV431DHD4KU.
• HDMI cables
• USB-A to USB-B or USB-C to USB-B cables
• 3.5 mm audio cables
• Computer system or video card enabled with HDMI
• Computer system enabled with USB
• Display device (e.g. monitor, projector, TV, and so on) enabled
with HDMI
• Standard USB keyboard and mouse (wired or wireless)

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Installation
Connect the Console to the KVM Switch
1. Turn o your Computer and any connected devices or
peripherals (e.g. printers, external hard drives, etc.).
2. Connect an HDMI Cable to the Console HDMI Port on the
KVM Switch and to a Display Device.
Note: Repeat step 2 to connect additional Display Devices.
3. Connect a Keyboard’s USB Connector to a USB HID Port
on the KVM Switch.
4. Connect a Mouse’s USB Connector to a USB HID Port on
the KVM Switch.
5. The following are optional connections:
• Connect a Speaker’s 3.5 mm Connector to the Console
Audio Port on the KVM Switch.
• Connect a USB peripheral’s Connector to the USB Hub
Port on the KVM Switch.
• Connect additional HID Devices (touch pads,
touchscreens, number pads, etc.) to an available HID Port
on the KVM Switch.