Steelcase 2003173001 User manual

Part number 2003173001 Rev D
©2013 Steelcase, Inc.
All rights reserved
ēno®interactive whiteboard
user guide

Information in this document is subject to change without notice.
Reproduction in any manner without written permission of Steelcase,
Inc. is forbidden.
ēno is a registered trademark of Steelcase, Inc.
This product is covered by one or more of the following patents:
Canada 2,100,624; EPO 600,576; EPO 871,935; Germany
69,321,445; WO 98/14888; US 4,777,329; US 5,248,856; US
5,327,161; US 5,434,370; US 5,583,323; US 5,585,605; US
5,623,129; US 5,665,942; US 5,790,114; US 5,838,309; US
6,353,193; US 6,355,895; US 6,445,384; US 6,667,739; Other
patents pending.
Steelcase, Inc. reserves the right to make changes in product design,
or detail, and to discontinue any product or material without notice.
Flash™ Player, Shockwave® Player, and Authorware® Player are
owned by Adobe Systems.

Steelcase i
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
What are ēno interactive whiteboards?. . . . . . . . . . . . . . . . . . . . . . . . 6
Installing ēno interactive whiteboards . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
ēno installation options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installation checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Mounting ēno 2610 and 2810 to a wall . . . . . . . . . . . . . . . . . . . . . . . 9
What comes in the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Mount the ēno 2610 and 2810 whiteboard on the wall. . . . . . . . . 11
Position the wall brackets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Mount the brackets to the wall . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Mount the whiteboard to the wall brackets . . . . . . . . . . . . . . . . . . 15
Magnetically mounting ēno click whiteboards (2650 and 2850) . . . . 17
What comes in the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Preparing to magnetically mount ēno click . . . . . . . . . . . . . . . . . . 18
Magnetically mounting the ēno click . . . . . . . . . . . . . . . . . . . . . . . 18
Removing the magnetically-mounted ēno click whiteboard. . . . . . 20
Install the magnetic icon strip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Preparing to use ēno . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Preparation checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Install the ēno App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
ēno App installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Install the ēno stylus battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Power on and off the stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Pair the ēno stylus with the ēno receiver. . . . . . . . . . . . . . . . . . . . . . 26
ēno receiver LED status summary and troubleshooting . . . . . . . . . . 29
ēno stylus LED status summary . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Getting started with a projector . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Calibrate the computer with the whiteboard . . . . . . . . . . . . . . . . . . . 30
Using ēno with a different host computer . . . . . . . . . . . . . . . . . . . . 32
Removing a stylus paired to the ēno receiver . . . . . . . . . . . . . . . . . . 32
If you use the older PolyVision Bluetooth adapter... . . . . . . . . . . . . . 33
Multiple ēno users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Multiple ēno styli. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Multiple ēno interactive whiteboards and icon strips . . . . . . . . . . . 34
Table of contents

Steelcase ii
Using ēno . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using the ēno stylus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Icon strip options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
The ēno App icon strip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Mouse control using the ēno stylus . . . . . . . . . . . . . . . . . . . . . . . . . 40
Writing and erasing with the ēno stylus. . . . . . . . . . . . . . . . . . . . . . . 41
Erase All . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Opening a whiteboard page for writing. . . . . . . . . . . . . . . . . . . . . . . 42
Using the on-screen keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Saving a snapshot on the host computer . . . . . . . . . . . . . . . . . . . . . 44
Saving a snapshot to a Cloud server . . . . . . . . . . . . . . . . . . . . . . . . 45
Printing a snapshot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Spotlight and reveal presentation tools. . . . . . . . . . . . . . . . . . . . . . . 47
Spotlighting your work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Revealing your work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
User-defined icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
If you have the older ēno icon strip . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Control icon options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Cursor control using the ēno stylus . . . . . . . . . . . . . . . . . . . . . . . 51
Using the on-screen keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Writing and erasing with the ēno stylus. . . . . . . . . . . . . . . . . . . . . 52
Erase All . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Changing the pen style. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Saving a snapshot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Printing a snapshot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Spotlight and reveal options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Spotlighting your work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Revealing your work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Opening a blank whiteboard page for writing . . . . . . . . . . . . . . . . 58
The ēno App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Configuring ēno App options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Save. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Cloud Save . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Icon Strip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Pen/Draw. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Steelcase iii
Using the on-screen icon strip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Getting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Checking for updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Exiting the ēno App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
To uninstall the ēno App in Windows . . . . . . . . . . . . . . . . . . . . . . . . 74
To uninstall the ēno App on a Macintosh . . . . . . . . . . . . . . . . . . . . . 75
Care and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
ēno maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Replacing the ēno stylus batteries . . . . . . . . . . . . . . . . . . . . . . . . 76
Replacing the ēno stylus tip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
How to obtain replacement parts . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Summer maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
FCC statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Déclaration de conformité Industrie Canada (IC) . . . . . . . . . . . . . . 78
Cofetel statement for Mexico . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
CE compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
WEEE compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Appendix 1: ēno Bluetooth pairing options . . . . . . . . . . . . . . . . . . . . . . 83
Pairing ēno using the ēno App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Pairing ēno using built-in Windows or Apple Bluetooth . . . . . . . . . . . 84
Pairing ēno using third-party Bluetooth. . . . . . . . . . . . . . . . . . . . . . . 85
Appendix 2: ēno one Projector Control Application . . . . . . . . . . . . . . . . 87
Configuring PolyVision projectors . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Projector status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Projector control icons (for ēno one models). . . . . . . . . . . . . . . . . . . 89
Multiple PolyVision projectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Appendix 3: ēno App notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Steelcase 6
Welcome
Welcome
Congratulations on your purchase of a Steelcase ēno®interactive
whiteboard.
What are ēno interactive whiteboards?
ēno interactive whiteboards provide cordless interactivity with a computer
using the Bluetooth-enabled ēno stylus. While the computer is projected
onto the ēno interactive whiteboard, use the stylus to:
•enhance presentations by enabling interaction and collaboration
•navigate through documents, presentations, or websites from the
whiteboard
•write, highlight, and erase notes
•print and save your work
ēno interactive whiteboards are made from ceramicsteel so you can also
use them with dry-erase markers and magnets as well as the stylus.
SmallEraser
DashedPen
SolidPen
NarrowPen
BlackPen
GreenPen
BluePen
RedPen
PenStyle
Pen/Cursor
MediumPen
WidePen
EraseAll
Print
Save
LargeEraser
Keyboard
Next
Previous
Projection

Steelcase 7
Welcome
note:
NOTE:
The ēno interactive whiteboard promotes collaboration by enabling multiple
users, each with their own stylus. Refer to “Multiple ēno users” on page 34.

Steelcase 8
Installing ēno interactive whiteboards
Installing ēno interactive whiteboards
Two people are needed for portions of this installation.
ēno installation options
Steelcase provides these ēno interactive whiteboard installation options:
•ēno 2610: a 4’ x 6’ (1223mm x 1638mm) wall-mounted whiteboard that
you can install permanently on any wall using instructions provided in
this manual. ēno 2610 can also be mounted on a mobile stand available
from your Steelcase dealer. If you use the mobile stand option, follow
the mounting instructions provided with the mobile stand, then proceed
to “Preparing to use ēno” on page 22.
•ēno 2810: a 4’ x 8’ (1223mm x 2171mm) whiteboard that you can
mount permanently on any wall using instructions provided in this
manual.
•ēno click 2650 and 2850: the 75” (1905mm) and 93” (2362mm)
magnetically-mounted interactive whiteboard that you can mount to a
metal surface using instructions provided in this manual. ēno click
whiteboards adhere to any metal surface, such as another whiteboard,
using unique magnetic fasteners that make it safe to use and easy to
remove.
•ēno one (models vary): the ēno interactive whiteboard with a built-in
PolyVision projector in a variety of mounting options. Refer to the “ēno
one Fixed Wall Arm Installation Guide” and “Appendix 2: ēno one
Projector Control Application” on page 87.
Installation checklist
1. Mount the ēno interactive whiteboard (2610 or 2810) to a wall.
(Refer to “Mounting ēno 2610 and 2810 to a wall” on page 9)
Or,
1. Mount the ēno click interactive whiteboard (2650 or 2850) to a
magnetic surface. (Refer to “Magnetically mounting ēno click
whiteboards (2650 and 2850)” on page 17.)
2. Install the magnetic icon strip. (Refer to “Install the magnetic icon
strip” on page 21.)

Steelcase 9
Installing ēno interactive whiteboards
3. Install the Steelcase ēno Application on the computer. (Refer to
“Install the ēno App” on page 22.)
4. Connect the ēno receiver to the computer. (Refer to “Preparing to
use ēno” on page 22)
5. Prepare the ēno stylus for use. (Refer to “Preparing to use ēno” on
page 22.)
6. Connect a projector to the computer. (Refer to “Getting started with
a projector” on page 30.)
7. Test the ēno whiteboard.
Mounting ēno 2610 and 2810 to a wall
You need to provide the following tools:

Steelcase 10
Installing ēno interactive whiteboards
What comes in the box
1. ēno stylus kit containing the stylus, battery, two extra stylus tips, ēno
receiver, and USB extender cable
2. magnetic control icon strip
3. ēno (2610 or 2810) whiteboard
4. two (2610) or three (2810) mounting brackets
5. four (2610) or six (2810) #8 x 0.5 Phillips pan-head self-drilling
screws
6. four (2610) or six (2810) #8 x 1.75 Phillips pan-head zinc-plated
screws
7. four (2610) or six (2810) wall anchors
8. ēno App installation DVD
E2210#080900/1/ABeta-Not
forResale
1
2
3
5
6
87
4
580
-
0202
-
03

Steelcase 11
Installing ēno interactive whiteboards
Mount the ēno 2610 and 2810 whiteboard on the wall
These instructions guide you through installing your ēno whiteboard on a
sheetrock wall. If your wall material is some other substance, such as
concrete or brick, use these instructions as a guideline but install
appropriate anchors to secure the unit to the wall.
Locate and have ready to use:
•tape measure
•Phillips screwdriver
•drill
•level
•safety glasses
•pencil
•stud finder
•step stool
•models 2610: two wall brackets and four sheetrock anchors with
screws (provided)
•models 2810: three wall brackets and six sheetrock anchors with
screws (provided)
note:
NOTE:
Instructions and fasteners are provided to help you install the whiteboard
when walls have metal or wood studs. Be sure to locate wall studs and use
them to drive mounting screws whenever possible.
Position the wall brackets
To position the wall brackets:
1. Choose a location on the wall with convenient access to your
computer and a projector connection.
2. Where possible, locate wall studs and select drill-hole locations that
align with wall studs. Sheetrock anchors are provided in case studs
cannot be used.

Steelcase 12
Installing ēno interactive whiteboards
3. Carefully mark a line that is 83” (2106mm) from the floor. Use a
bubble level to assure that the line is truly level.
4. Use the top and bottom drill-hole locations on the mounting
brackets as a template to carefully mark four (ēno 2610) or six (ēno
2810) drill-hole locations.
5. If you are mounting to a sheetrock wall, install four (ēno 2610) or six
(ēno 2810) sheetrock anchors in the wall at the marked hole
locations.
83”
(2108mm)
(1638mm)
(1223mm)
48.160”
(1223mm)
48.160”
64.490”
83”
(2108mm) (2171mm)
ēno 2610 ēno 2810
85.480”
(812mm)
32"
(812mm)
32"
ēno
2810
(1321mm)
52"
ēno
2610

Steelcase 13
Installing ēno interactive whiteboards
Mount the brackets to the wall
To mount the wall brackets:
1. If you are mounting to sheetrock, fasten the two (ēno 2610) or three
(2810) mounting brackets to the wall anchors, as shown.

Steelcase 14
Installing ēno interactive whiteboards
If you are mounting to concrete or brick, fasten the two (ēno 2610)
or three (2810) mounting brackets to the wall, as shown.

Steelcase 15
Installing ēno interactive whiteboards
Mount the whiteboard to the wall brackets
To mount the whiteboard:
1. With the help of an assistant, lift the whiteboard and hang it from the
wall brackets, as shown.
E2210#080900/1/A Beta - Not for Resale

Steelcase 16
Installing ēno interactive whiteboards
2. Fasten the whiteboard to the upper edge of the wall brackets using
the four (ēno 2610) or six (ēno 2810) screws provided.
When the whiteboard is mounted to the wall, refer to “Install the magnetic
icon strip” on page 21.
E2210#080900/1/A Beta - Not for Resale

Steelcase 17
Installing ēno interactive whiteboards
Magnetically mounting ēno click whiteboards (2650 and
2850)
Two people are needed to magnetically mount and remove the ēno click
whiteboards (2650 and 2850) from a metal surface such as another
whiteboard or blackboard. You need to provide the following:
What comes in the box
•ēno click (2650 or 2850) interactive whiteboard
•magnetic control icon strip
•ēno stylus kit containing the stylus, battery, two extra stylus tips, ēno
receiver, and USB extender cable
•ēno App installation DVD
580-0202-03

Steelcase 18
Installing ēno interactive whiteboards
Preparing to magnetically mount ēno click
ēno click interactive whiteboards fasten to any metal surface, including
most blackboards and whiteboards, using strong, secure magnets that
cause no damage to the surface.
To prepare for magnetically-mounting the ēno click whiteboard:
1. Test the surface where you want to mount ēno click whiteboard to
assure it is a metal surface.
2. Thoroughly clean the surface.
note:
NOTE:
Use a soft cloth rag and any cleaning solution, such as 50% alcohol and
50% water.
Magnetically mounting the ēno click
To mount the ēno click whiteboard:
1. With the help of an assistant, lift the ēno click whiteboard and rest its
bottom edge on or near the pen try of a wall-mounted whiteboard if
possible, or otherwise assure that the ēno click whiteboard is level
and in the desired position.
2. Move the bottom edge of the ēno click whiteboard toward the
surface and allow its magnets to engage with the magnetic surface.

Steelcase 19
Installing ēno interactive whiteboards
3. Gently pivot the top edge of the ēno click whiteboard toward the
magnetic surface until the top magnets engage.
4. Use a bubble level to test that the ēno click whiteboard is level. If it is
not, remove it using instructions below, then re-mount it.
E2210#080900/1/ABeta-NotforResale
E2210#080900/1/ABeta - Not forResale
E2210#080900/1/ABeta - Not for Resale

Steelcase 20
Installing ēno interactive whiteboards
Removing the magnetically-mounted ēno click whiteboard
Two people are needed to remove the ēno click whiteboard.
To remove the ēno click whiteboard:
1. With the help of an assistant, use firm, steady pressure on both
edges of the ēno click whiteboard simultaneously to pull its bottom
edge away from the magnetic surface.
2. Pivot the bottom edge of the ēno click whiteboard up until it is at an
angle of about 40 degrees relative to the floor. The upper magnets
disengage at this angle.
E2210#080900/1/ABeta-NotforResale
E2210#080900/1/ABeta-NotforResale