STIEBEL ELTRON PEG 13 Instruction Manual

OPERATION AND INSTALLATION
OPERACIÓN E INSTALACIÓN
OBSLUHA A INSTALACE
OBSLUHA A INŠTALÁCIA
OBSŁUGA I INSTALACJA
ОБСЛУЖВАНЕ И ИНСТАЛИРАНЕ
Electronically controlled instantaneous water heater | Calentador instantáneo
electrónico | Elektronicky řízený průtokový ohřívač | Elektronicky riadený
prietokový ohrievač | Elektronicznie sterowany przepływowy ogrzewacz wody |
Електронно контролиран проточен бойлер
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Made in Germany

2| PEG 13-24 www.stiebel-eltron.com
CONTENTS | SPECIAL INFORMATION
SPECIAL INFORMATION
- The appliance may be used by children aged 3
and up and persons with reduced physical, sen-
sory or mental capabilities or a lack of experience
and know-how, provided that they are supervised
or they have been instructed on how to use the
appliance safely and have understood the result-
ing risks. Children must never play with the ap-
pliance. Children must never clean the appliance
or perform user maintenance unless they are
supervised.
- The tap can reach temperatures in excess of
60°C. There is a risk of scalding at outlet temper-
atures in excess of 43 °C.
- Ensure the appliance can be separated from the
power supply by an isolator that disconnects all
poles with at least 3mm contact separation.
- The specified voltage must match the mains
voltage.
- Connect the appliance to earth.
- Connect the appliance permanently to fixed
wiring.
- Secure the appliance as described in chapter "In-
stallation/ Installation".
- Observe the maximum permissible pressure (see
chapter "Specification/ Data table").
- The specific water resistivity of the mains water
supply must not be undershot (see chapter “In-
stallation / Specification / Data table”).
- Drain the appliance as described in chapter "In-
stallation/ Maintenance/ Draining the appliance".
SPECIAL INFORMATION
OPERATION
1. General information �����������������������������������������3
1.1 Safety instructions����������������������������������������������� 3
1.2 Other symbols in this documentation ����������������������� 3
1.3 Units of measurement ������������������������������������������ 3
2. Safety����������������������������������������������������������3
2.1 Intended use������������������������������������������������������ 3
2.2 General safety instructions ������������������������������������ 3
2.3 Test symbols ������������������������������������������������������ 4
3. Appliance description ���������������������������������������4
4. Settings �������������������������������������������������������4
5. Cleaning, care and maintenance ���������������������������4
6. Troubleshooting ����������������������������������������������4
INSTALLATION
7. Safety����������������������������������������������������������5
7.1 General safety instructions ������������������������������������ 5
7.2 Instructions, standards and regulations �������������������� 5
8. Appliance description ���������������������������������������5
8.1 Standard delivery������������������������������������������������ 5
9. Preparations��������������������������������������������������5
9.1 Installation site��������������������������������������������������� 5
9.2 Water installation������������������������������������������������ 6
10. Installation����������������������������������������������������6
10.1 Standard installation�������������������������������������������� 6
10.2 Alternative installation options ������������������������������� 9
10.3 Completing the installation����������������������������������� 10
11. Commissioning ��������������������������������������������� 10
11.1 Initial start-up��������������������������������������������������� 10
11.2 Recommissioning����������������������������������������������� 11
12. Shutdown ��������������������������������������������������� 11
13. Troubleshooting �������������������������������������������� 12
14. Maintenance ������������������������������������������������ 12
15. Specification ������������������������������������������������ 13
15.1 Dimensions and connections���������������������������������13
15.2 Wiring diagram �������������������������������������������������13
15.3 DHW output������������������������������������������������������ 13
15.4 Application areas/ conversion table ����������������������� 14
15.5 Pressure drop ��������������������������������������������������� 14
15.6 Fault conditions ������������������������������������������������� 14
15.7 Details on energy consumption������������������������������ 14
15.8 Data table �������������������������������������������������������� 14
GUARANTEE
ENVIRONMENT AND RECYCLING

OPERATION
General information
ENGLISH
www.stiebel-eltron.com PEG 13-24 | 3
OPERATION
1. General information
The chapters "Special Information" and "Operation" are intended
for both the user and qualified contractors.
The chapter "Installation" is intended for qualified contractors.
Note Read these instructions carefully before using the appli-
ance and retain them for future reference.
Pass on the instructions to any new user where appro-
priate.
1.1 Safety instructions
1.1.1 Structure of safety instructions
!KEYWORD Type of risk
Here, possible consequences are listed that may result
from failure to observe the safety instructions.
 Steps to prevent the risk are listed.
1.1.2 Symbols, type of risk
Symbol Type of risk
Injury
Electrocution
Burns
(burns, scalding)
1.1.3 Keywords
KEYWORD Meaning
DANGER Failure to observe this information will result in serious
injury or death.
WARNING Failure to observe this information may result in serious
injury or death.
CAUTION Failure to observe this information may result in non-seri-
ous or minor injury.
1.2 Other symbols in this documentation
Note General information is identified by the adjacent symbol.
 Read these texts carefully.
Symbol Meaning
Material losses
(appliance damage, consequential losses and environmen-
tal pollution)
Appliance disposal
 This symbol indicates that you have to do something. The ac-
tion you need to take is described step by step.
1.3 Units of measurement
Note All measurements are given in mm unless stated oth-
erwise.
2. Safety
2.1 Intended use
This appliance is intended for domestic use. It can be used safely
by untrained persons. The appliance can also be used in a non-do-
mestic environment, e.g.in a small business, as long as it is used
in the same way.
This pressure appliance is designed to heat DHW. The appliance
can supply one or more draw-off points.
Any other use beyond that described shall be deemed inappropri-
ate. Observation of these instructions and of instructions for any
accessories used is also part of the correct use of this appliance.
2.2 General safety instructions
CAUTION Burns During operation, the tap can reach temperatures in ex-
cess of 60 °C.
There is a risk of scalding at outlet temperatures in ex-
cess of 43 °C.
!WARNING Injury
The appliance may be used by children aged3 and up and
persons with reduced physical, sensory or mental capa-
bilities or a lack of experience and know-how, provided
that they are supervised or they have been instructed on
how to use the appliance safely and have understood
the resulting risks. Children must never play with the
appliance. Children must never clean the appliance or
perform user maintenance unless they are supervised.
!Material losses
The user should protect the appliance and its tap against
frost.
!
!

OPERATION
Appliance description
4| PEG 13-24 www.stiebel-eltron.com
2.3 Test symbols
See type plate on the appliance.
3. Appliance description
You can adjust the DHW outlet temperature via the temperature
selector. From a flow rate of approx. 3 l/min and above, the con-
trol unit regulates the correct output, subject to the temperature
setting and cold water temperature.
Heating system
The bare wire heating system has a pressure-tested plastic cas-
ing. The heating system is suitable for hard and soft water areas
and is largely insusceptible to scale build-up. This heating system
ensures rapid and efficient DHW availability.
Note The appliance is equipped with an air detector that large-
ly prevents damage to the heating system. If, during op-
eration, air is drawn into the appliance, the appliance
shuts down for one minute, thereby protecting the heat-
ing system.
4. Settings
The DHW outlet temperature can be adjusted in 2 stages.
1 2
D0000041611
1 Shower ( 42°C )
2 Kitchen sink ( 55°C )
 Click the output selector into the required position.
Note If the outlet temperature is not sufficiently high when the
draw-off valve is fully open (kitchen sink) and the tem-
perature selector is set to maximum, then more water is
flowing through the appliance than can be heated by the
heating system (appliance is at its output limit).
 Reduce the water volume at the draw-off valve.
Recommended setting for operation with a thermostatic valve
Set the temperature at the appliance to the maximum temperature
(kitchen sink).
Following an interruption to the water supply
!Material losses
Following an interruption of the water supply the appli-
ance must be recommissioned by carrying out the follow-
ing steps, in order to prevent the destruction of the bare
wire heating system.
 Disconnect the appliance from the power supply by
removing the fuses/tripping the MCBs.
 Open the tap for one minute until the appliance and
its upstream cold water inlet line are free of air.
 Switch the mains power back ON again.
5. Cleaning, care and maintenance
 Never use abrasive or corrosive cleaning agents. A damp
cloth is sufficient for cleaning the appliance.
 Check the taps regularly. Limescale deposits at the tap out-
lets can be removed using commercially available descaling
agents.
6. Troubleshooting
Problem Cause Remedy
The appliance will not
start despite the DHW
valve being fully open.
There is no power. Check the fuses/MCBs in
your fuse box/distribu-
tion panel.
The flow rate is too low
for switching on the
heating output. The
aerator in the tap or the
shower head is scaled up
or contaminated.
Clean and/or descale the
aerator or shower head.
Required temperature
>45°C is not achieved.
The water supply has
been interrupted.
Vent the appliance and
the cold water inlet line
(see chapter "Settings").
The cold water inlet tem-
perature is >45°C.
Reduce the cold water
inlet temperature.
If you cannot remedy the fault, notify your qualified contractor.
To facilitate and speed up assistance, please provide the numbers
from the type plate (000000-0000-00000):
Nr.: 000000-0000-00000
D0000041614

ENGLISH
www.stiebel-eltron.com PEG 13-24 | 5
INSTALLATION
Safety
INSTALLATION
7. Safety
Only a qualified contractor should carry out installation, commis-
sioning, maintenance and repair of the appliance.
7.1 General safety instructions
We guarantee trouble-free function and operational reliability only
if original accessories and spare parts intended for the appliance
are used.
!Material losses
Observe the maximum inlet temperature. Higher tem-
peratures may damage the appliance. You can limit the
maximum inlet temperature by installing a central ther-
mostatic valve.
7.2 Instructions, standards and regulations
Note Observe all applicable national and regional regulations
and instructions.
- The IP 25 (hoseproof) rating can only be ensured with a cor-
rectly fitted cable grommet.
- The specific electrical resistance of the water must not fall
below that stated on the type plate. In a linked water net-
work, observe the lowest electrical water resistance (see
chapter "Specification/ Application areas/ Conversion
table"). Your water supply utility will advise you of the specif-
ic electrical water resistance or conductivity.
8. Appliance description
8.1 Standard delivery
The following are delivered with the appliance:
- Wall mounting bracket
- Threaded stud for wall mounting
- Installation template
- 2 twin connectors (cold water with shut-off valve)
- Flat gaskets
- Cable grommet (power cable from above/ below)
- Screws/ rawl plugs for fixing the back panel in the case of
water connection on finished walls
For appliance replacement:
- 2 tap extensions
9. Preparations
9.1 Installation site
!Material losses
Install the appliance in a room free from the risk of frost.
 Always install the appliance vertically and near the draw-off
point.
The appliance is suitable for undersink and oversink installation.
Undersink installation
26�02�02�1345
1
2
1 Cold waterInlet
2 DHW outlet
Oversink installation
12
26�02�02�1344
1 Cold waterInlet
2 DHW outlet
Note  Mount the appliance on the wall. The wall must have
a sufficient load-bearing capacity.

6| PEG 13-24 www.stiebel-eltron.com
INSTALLATION
Installation
9.2 Water installation
- Never operate with preheated water.
- No safety valve is required.
- Safety valves are not permissible in the DHW pipe.
 Flush the water line thoroughly.
 Ensure that the flow rate for switching on the appliance is
achieved (see chapter "Specification/ Data table", On). If the
flow rate is not achieved, remove the flow limiter (see chap-
ter "Installation/ Removing the flow limiter").
 Increase the mains water pressure if the required flow rate is
not achieved with the draw-off valve fully opened.
Taps/valves
Use appropriate pressure taps. Open vented taps are not per-
mitted.
Note Never use the shut-off valve in the cold water inlet to
reduce the flow rate. It is intended for shutting off the
appliance.
Permissible water line materials
- Cold water inlet pipe:
Pipes made from galvanised steel, stainless steel, copper or
plastic
- DHW outlet line:
Stainless steel pipe, copper pipe or plastic pipe
!Material losses
If plastic pipework systems are used, take into account
the maximum inlet temperature and the maximum pres-
sure (see chapter "Specification/ Data table").
Flexible water connection lines
 If the appliance is installed with flexible water connection
lines, ensure that the bayonet fittings of the pipe bends do
not become twisted inside the appliance.
 Secure the back panel at the bottom with two additional
screws.
10. Installation
10.1 Standard installation
- Electrical connection from above; installation on unfinished
walls
- Water connection on unfinished walls
For further installation options, see chapter "Alternative instal-
lation options":
- Electrical connection from below on unfinished walls
- Electrical connection on finished walls
- Connecting a load shedding relay
- Water installation on finished walls
- Water connection on unfinished walls for appliance
replacement
Opening the appliance
D0000041615
 Open the appliance by releasing the snap lock.
NT
T-
so
X1
26�02�02�0762
 Remove the back panel by pressing the two locking hooks
and pulling the base part of the back panel forwards.
Preparing the power cable
160
≥ 30
26�02�02�0887

ENGLISH
www.stiebel-eltron.com PEG 13-24 | 7
INSTALLATION
Installation
Fitting the wall mounting bracket
26�02�02�0972
 Mark out the holes for drilling using the installation tem-
plate. If the appliance is to be installed with water connec-
tions on finished walls, also mark out the fixing holes in the
lower part of the template.
 Drill the holes and secure the wall mounting bracket with
2screws and 2rawl plugs (screws and rawl plugs are not
part of the standard delivery).
 Fit the threaded stud provided.
 Fit the wall mounting bracket.
Fitting the cable grommet
26�02�02�0950
 Fit the cable grommet. For connecting cables >6mm², en-
large the hole in the cable grommet.
Making the water connection
!Material losses
Carry out all water connection and installation work in
accordance with regulations.
26�02�02�0948
 Seal and insert the twin connectors.
!Material losses
Never use the shut-off valve in the cold water inlet to
reduce the flow rate.
Preparing the back panel
!Material losses
If you break open the wrong knock-out in the back panel
by mistake, you must use a new back panel.
LLL
D0000041893
 Break out the cable grommet knock-out in the back panel.
Deburr any sharp edges with a file if necessary.

8| PEG 13-24 www.stiebel-eltron.com
INSTALLATION
Installation
Installing the appliance
LLL
3
L3’
4
L2’
1
L1’
2
LLL
MV
NT C
T- soll
X1 1
D0000041894
 Push the back panel over the threaded stud and the cable
grommet. Pull the cable grommet by the locking hooks into
the back panel using pliers, until both locking hooks audibly
click into place.
 Remove the protective transport plugs from the water
connections.
 Press the back panel firmly into place and lock the fixing tog-
gle by turning it clockwise through 90°.
D0000041925
 Screw the water connection pipes with flat gaskets onto the
twin connectors.
!Material losses
The strainer must be fitted for the appliance to function.
 When replacing an appliance, check whether the
strainer is installed (see chapter "Maintenance").
Removing the flow limiter
!Material losses
If you use a thermostatic valve, the flow limiter must not
be removed.
L1’
2
LLL
X11
26�02�02�0771
2
1
1 Plastic profile washer
2 Flow limiter
 Remove the flow limiter and refit the plastic profile washer.
Making the electrical connection
WARNING Electrocution Carry out all electrical connection and installation work
in accordance with relevant regulations.
WARNING Electrocution The connection to the power supply must be in the form
of a permanent connection in conjunction with the re-
movable cable grommet. Ensure the appliance can be
separated from the power supply by an isolator that dis-
connects all poles with at least 3mm contact separation.
WARNING Electrocution Ensure that the appliance is earthed.
!Material losses
Observe the type plate. The specified voltage must match
the mains voltage.
 Connect the power cable to the mains terminal (see chapter
"Specification/ Wiring diagram").

ENGLISH
www.stiebel-eltron.com PEG 13-24 | 9
INSTALLATION
Installation
Fitting the base part of the back panel
3
L3’
4
L2’
1
L1’
2
LLL
NT C
T- sol l
X11
26�02�02�1348
 Position the lower back panel on the main back panel and
click it into place.
 Align the mounted appliance by loosening the fixing toggle,
aligning the power supply and back panel, and then re-tight-
ening the fixing toggle. If the back panel is not flush with the
wall, the appliance can be secured at the bottom with two
additional screws.
10.2 Alternative installation options
10.2.1 Electrical connection from below on unfinished walls
1
L1í
2
LLL
X11
26�02�02�0767
 Fit the cable grommet.
!Material losses
If you break open the wrong knock-out in the back panel
by mistake, you must use a new back panel.
 Break out the cable grommet knock-out in the back panel.
Deburr any sharp edges with a file if necessary.
 Reposition the mains terminal in the appliance from the top
to the bottom.
 Push the back panel over the threaded stud and the cable
grommet. Pull the cable grommet by the locking hooks into
the back panel using pliers, until both locking hooks audibly
click into place.
 Press the back panel firmly into place and lock the fixing tog-
gle by turning it clockwise through 90°.
10.2.2 Electrical connection on finished walls
Note This type of connection changes the protection rating of
the appliance.
 Change the type plate. Cross out "IP 25" and mark
the box "IP 24". Use a ballpoint pen to do this.
!Material losses
If you break open the wrong knock-out in the back panel
by mistake, you must use a new back panel.
 Cleanly cut or break out the required cable entries in the
back panel (for positions, see chapter "Specification/ Dimen-
sions and connections"). Deburr any sharp edges with a file if
necessary.
 Route the power cable through the cable grommet and con-
nect it to the mains terminal.
10.2.3 Connecting a load shedding relay
When operating additional electric appliances, such as electric
storage heaters, install a load shedding relay in the distribution
board. The relay responds when the instantaneous water heater
starts.
!Material losses
Connect the phase that switches the load shedding relay
to the indicated terminal of the mains terminal in the
appliance (see chapter "Specification/ Wiring diagram").
10.2.4 Water installation on finished walls
Note This type of connection changes the protection rating of
the appliance.
 Change the type plate. Cross out "IP 25" and mark
the box "IP 24". Use a ballpoint pen to do this.

10 | PEG 13-24 www.stiebel-eltron.com
INSTALLATION
Commissioning
26�02�02�0765
 Fit water plugs with gaskets to seal the in-wall connection.
 Fit a suitable pressure tap.
26�02�02�1006
 Click the lower section of the back panel into place in the
upper section of the back panel.
 Secure the connection pipes to the appliance.
 Secure the back panel at the bottom with two additional
screws.
!Material losses
If you break open the wrong knock-out in the back panel
by mistake, you must use a new back panel.
 Cleanly break out the knock-outs in the appliance cover. De-
burr any sharp edges with a file if necessary.
 Slide the lower back panel under the connection pipes of the
tap and click the lower back panel into place.
 Secure the connection pipes to the appliance.
10.2.5 Water installation on unfinished walls for appliance
replacement
If the existing twin connectors of the old appliance only protrude
from the wall by approx.16mm, you cannot use the twin con-
nectors provided.
Note With this connection, the cold water supply can only be
shut off within the domestic installation.
16
D0000041634
 Seal and fit the screw-in tap extensions provided.
 Connect the appliance.
10.3 Completing the installation
 Open the shut-off valve in the twin connector or the cold
water inlet line.
11. Commissioning
WARNING Electrocution Commissioning must only be carried out by a qualified
contractor in accordance with safety regulations.
11.1 Initial start-up
LL
3
L3’
4
L2’
1
L1’
2
MV
NT C
T- soll
18
21
24
k W
D0000041619