Stirling STR-GH User manual

N13275
AFTER SALES SUPPORT
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AUS MODEL: STR-GH PRODUCT CODE: 49187 05/2015
Model Number STR-GH
Gas Cooktop
IM Version No: V1.5 Issue Date: 01 July 2015
INSTRUCTION MANUAL

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Welcome
Congratulations on choosing to buy a STIRLING®product.
All products brought to you by STIRLING®are manufactured to the highest
standards of performance and safety and, as part of our philosophy of
customer service and satisfaction, are backed by our comprehensive 3 Year
in Home Warranty. We hope you will enjoy using your purchase for many years
to come.

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Contents
02 Welcome
04 Warranty Details
05 General Safety Instructions
08 Product Overview
10 Installation
19 Instructions
21 FAQs & Troubleshooting Guide
22 Other Useful Information
27 Repair and Refurbished Goods or Parts Notice

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Gas Cooktop
Warranty Details
The product is guaranteed to be free from defects in workmanship and parts
for a period of 36 months from the date of purchase. Defects that occur
within this warranty period, under normal use and care, will be repaired,
replaced or refunded at our discretion, solely at our option with no charge for
parts and labour. The benefits conferred by this warranty are in addition
to all rights and remedies in respect of the product that the consumer
has under the Competition and Consumer Act 2010 and similar state and
territory laws.
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for
a major failure and to compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.

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General Safety Instructions
• Professional installation: This cooktop must be installed by a licensed
plumber/gasfitter in accordance with all instructions in this manual and
all applicable rules and regulations. Any electrical work required for
installation must be carried out by a licensed electrician. Comprehensive
installation instruction follow on pages 10 to 18 of this manual.
• Cut hazard: Installation of this stainless steel cooktop involves handling
sharp edges. Take due care to avoid injury or cuts.
• Electric shock hazard: This appliance must be connected to a good
earth wiring system. Before carrying out any work on the electrical
section of the appliance, or any maintenance work or repairs, the
appliance must be disconnected from the mains. If accessible, always
switch off the cooktop at the wall before cleaning the appliance. Failure
to follow this advice may result in death or electric shock.
• Hot surface hazard: While in use, direct contact with the cooktop surface
may cause burns! Take utmost care when the equipment is in use. Do not
touch the cooktop components (base, burners, caps, enamelled trivets)
when hot. We recommend using oven gloves when handling cookware.
• Fire hazard: Never leave items on top of the cooktop as this can be a fire
hazard when switched on. In case of a fire, never try to extinguish it with
water. Switch off the burner and cover the flame(s) with a lid or fire blanket.
• Explosion hazard: Do not store flammable materials such as petrol near
the cooktop. Do not spray aerosols near the cooktop when it is in use.
Do not modify the appliance. Failure to follow this advice may result in
death or serious injury.
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
Read this manual thoroughly before first use, even if you are familiar with
this type of product. The safety precautions enclosed herein reduce the risk
of fire, electric shock and injury when correctly adhered to. Make sure you
understand all instructions and warnings.
Keep the manual in a safe place for future reference, along with the
completed warranty card and purchase receipt. If you sell or transfer
ownership of this product, pass on these instructions to the new owner.
Always follow basic safety precautions and accident prevention
measures when using an electrical appliance, including the following:

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General Safety Instructions (Cont.)
General usage conditions and restrictions
• Domestic use only: This cooktop is designed for indoor domestic use
only; commercial catering may invalidate the warranty. The cooktop can
be built into a standard kitchen cabinet or housing unit.
• Intended purpose: Only use this cooktop for its intended purpose, in
its intended environment and as described in this manual. Any other use
may cause fire, electric shock or injury, and invalidate the warranty.
• No space heating: Do not use this cooktop for space heating purposes.
• Ventilation: Heat, steam and moisture will be created during use of
the cooktop. Take care to avoid injury and ensure that the kitchen is
adequately ventilated.
• Follow instructions: Make sure to observe all rules and provisions in
this instruction manual. Do not allow anybody who is not familiar with the
contents of this manual to operate the cooktop. These instructions are
not intended to cover every possible condition and situation. As with any
electrical household appliance, use common sense and caution when
installing, operating and maintaining the cooktop.
• Power cord: Do not allow the power cord to come into contact with
areas on the cooktop that get hot. Check the cord regularly for damage.
Do not use the appliance if the cord, or any other part of the appliance,
has been damaged. If the supply cord is damaged, it must be replaced
by the manufacturer or its service agent or a similarly qualified person in
order to avoid a hazard.
• Usage restriction: This appliance is not intended for use by persons
(including children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a person
responsible for their safety.
• Children and pets: Cooking appliances become very hot in use,
therefore ensure children and pets are kept away. If it is necessary for
younger family members to be in the kitchen, ensure that they are kept
under close supervision at all times. Do not allow children to operate or
play with any part of the appliance.

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General Safety Instructions (Cont.)
• Pots and pans: Do not use unstable cookware, plastic cookware or
aluminium foil containers on the cooktop. Do not let large cookware
overlap the bench as this cook deflect heat onto the benchtop, which
could damage the surface. Pot and pan handles may become hot during
use; position handles away from the edge of the cooktop and out of
children’s reach.
• Frying food: When frying food on the cooktop, check constantly and
ensure the oil is not overheating and becoming a fire hazard. Do not fill
deep frypans more than one third full of oil. Do not leave unattended.
• Combustible materials: Do not cover the cooktop or place combustible
materials on or near the surface even when the hob is not in use.
• After use: Switch off all controls and allow the cooktop surface to cool
before cleaning.
• Clean regularly: In the interests of safety and hygiene, ensure the
cooktop is kept clean as a build-up of grease could cause a fire hazard.
• Cleaning precautions: Disconnect the appliance from the mains before
cleaning, if your setup allows and the plug is accessible. Do not immerse
the appliance or power cord in water or any other liquid. Do not use steam
cleaning equipment for cleaning the cooktop.
• Disconnect: Do not disconnect the appliance with wet hands. Grip by
the plug, do not pull by the cord when disconnecting.
• Damage: Do not use the cooktop if any part has been damaged or does
not work properly. Only have it repaired by an authorised service centre.
Incorrect repair could expose you to the risk of electric shock, fire or
injury. Prolonged use of the unit in such conditions could cause fire or
electrocution. In case of damage, contact our after sales support
centre using the details at the bottom of this page.
• Do not modify: Do not attempt to modify the appliance.
• Do not use when faulty: Do not use the cooktop in the event of a
technical fault. Any faults must be fixed by an appropriately qualified and
authorised person. Contact our after sales support line for advice.
• Liability: We assume no liability for any eventual damages to property or
injury to persons caused by misuse of the product or noncompliance with
these instructions.

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Product Overview
Gas cooktop (hob) layout
A 11.9 MJ/h (3.3 kW/h) Rapid gas burner
B 6.5 MJ/h (1.8 kw/h) Semirapid gas burner (x2)
C 3.6 MJ/h (1.0 kW/h) Auxiliary gas burner
D Control panel (see opposite for details)
A
B
B
D
C

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Product Overview (Cont.)
4
3
2
1
Control knobs
1 Rear right-hand cooking zone
2 Rear left-hand cooking zone
3 Front left-hand cooking zone
4 Front right-hand cooking zone
Cooktop parts
5 Enamelled trivet (x2)
6 Burner cap (x4)
7 Burner (x4)
8 Cooktop (hob) surface
5
6
7
8
Also included, but not pictured:
Installation hardware
Hob fixing bracket (x4)
ST4*33 zinc tapping screw (x4)
Sealing tape
Instruction manual, Quick start guide, Warranty certificate

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Installation
Unpacking the appliance
• This product has been packaged to protect it against transportation
damage. Unpack the appliance but keep all packaging materials until
you have made sure your new gas cooktop is undamaged and in perfect
condition. If you have any doubts, do not use the appliance and call our
after sales support centre for advice.
• The carton is recyclable. Whenever possible, reuse the carton and recycle
it when disposing of the packaging materials.
• Some parts on the appliance are protected by a plastic film. This protec-
tive film must be removed before the appliance is used. We recommend
carefully slitting the plastic film along the edges with a sharp knife.
• Plastic wrapping can be a suffocation hazard for babies and young
children, so ensure all packaging materials are out of their reach, and
dispose of them safely.
WARNING: Professional installation only!
• This cooktop must be correctly installed by an authorised, licensed
gasfitter/plumber only, in accordance with Gas Installation Code
AS NZS 5601, all other applicable rules and regulations and all
instructions in this manual. It is in your interest and that of your safety
to ensure compliance.
• Do not try to install the cooktop yourself! Doing so will expose you
to danger and void the warranty. Improper installation, adjustment,
alteration or service can cause injury or damage. We decline any
responsibility for injury or damage, to persons or property, as a result of
improper use or installation.
• This appliance is not connected to a flue for discharge of the
combustion products; therefore, it must be connected in compliance
with the above mentioned installation rules. Particular attention must
be paid to the instructions given on the opposite page for ventilation.
• Any adjustments, conversions and maintenance of this product may
only be carried out by an appropriately authorised person, as mentioned
above.
• The safety and automatic adjustment devices of the appliance may
only be modified by an authorised service agent.

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Important installation advice
• Natural gas only: This appliance is intended for use with natural gas only.
• Location: The cooktop may be located in a kitchen, kitchen/dining room
or a bed-sitting room, but not in a room containing a bath or shower. The
hob must not be installed in a bed-sitting room of less than 20m3.
• Other use: This appliance is unsuitable for use in marine craft, caravans
or mobile homes unless each burner is fitted with a flame safeguard.
• Heat resistance of surrounding surfaces: Wall and bench surfaces
must be capable of sustaining temperatures of 95°C. All laminates,
fixing adhesive and surfacing materials must be certified suitable for
this temperature. We assume no liability for any damage caused if the
appliance is installed contrary to this advice. Do not install the cooktop
near curtains or other flammable materials.
• Clearances: Fire resistant materials (such as ceramic tiles) are required
up to 450mm above the burner top.
Walls or vertical structures must be at least 200mm away from the burner.
There must be a minimum clearance of 50mm between the base of the
appliance and a combustible surface.
There must be no overhanging surfaces, and no rangehood or exhaust
system, within 750mm above the burner tops.
If fitting a 600mm bridging unit above the 700mm hob unit, the sides of
adjacent cabinets may be lower than 760mm down to 334mm, provided
that they are resistant to heat and steam.
• Ventilation requirements: This appliance must only be used in rooms
equipped with adequate ventilation. The use of a gas cooking appliance
results in the production of heat and moisture in the room in which
it is installed. Always ensure that the kitchen is well ventilated; keep
natural ventilation holes open or install a mechanical ventilation device
(mechanical extractor hood).
Prolonged intensive use of the appliance may require additional or more
effective ventilation, for example, opening of a window or increasing the
level of mechanical ventilation, where present.
Installation (Cont.)



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Benchtop preparation
• Make sure the kitchen area is dry and there is sufficient ventilation and
easy access to all control elements.
• Do not install the cooktop near curtains or other flammable materials.
• The cooktop can be fitted to any benchtop with a thickness of 40-50mm.
• If you have (or plan to have) a rangehood fitted above the cooktop, check
in the rangehood instructions that you will have the required clearance
before starting with the installation.
• The cut-out illustration (Fig. 1) shows the minimum distances to any vertical
structures around the cooktop.
• The required height clearances are illustrated below (Fig. 2).
Installation (Cont.)
Fig. 2
140mm
Fig. 1
140mm

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A
B
D
C
E
E
GF
Fig. 3
A (mm) B (mm) C (mm) D (mm) E (mm) F (mm) G (mm)
557 477 140 62 150 min. 90 min. 750 min.
Installation (Cont.)
• To install the cooktop in your benchtop, make an opening with the
dimensions given below (Fig. 3).

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Installation (Cont.)
Fig. 4
Applying the seal
The installation hardware includes four lengths of sealing tape which when
applied around the hob prevents liquid from entering the cabinet.
Follow the instructions below in order to correctly apply this sealing tape
before inserting the hob into the work surface.
• Remove the enamelled trivets and the burner caps, then turn the cooktop
upside down, taking care not to damage the ignition plugs and the
thermocouples.
• Detach the backing strip from sealing tape but ensure that the
transparent adhesive still adheres to the seal itself.
• Apply the sealing tape as illustrated below. Correctly position the sealing
tape (A) under the edge, ensuring that the outer part of the seal perfectly
matches the outer edge of the hob (Fig. 4). The ends of the strips must fit
together without overlapping.
• Evenly and securely fix the seal to the hob, pressing it firmly in place at
the underside of the hob.
• Do not use a silicon sealant to seal the appliance against the aperture.
This will make it difficult to remove the cooktop from the aperture in
future, particularly if it needs to be serviced.
A
A

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Installation (Cont.)
Installation options
When fitting a gas cooktop above a drawer or standard housing unit, suitable
precautions must be taken to prevent contact with the cooktop housing,
which becomes very hot during operation. The recommended method for
overcoming this problem is to fix a wooden panel within the cabinet at a
minimum distance of 15mm below the underside of the cooktop. This panel
must have adequate ventilation (≥30mm) to the rear (Fig 5).
NOTE: The panel underneath the cooktop must be easily removable to allow
for any servicing requirements.
Inserting and fixing the hob
• After having affixed the sealing tape around the underside of the cooktop,
carefully turn it over and then gently lower it into the aperture hole that
you have cut out. Push it down gently so that the cooktop is resting firmly
on the cabinet/benchtop surface.
• Secure the cooktop in position using the mounting brackets supplied.
• There are four mounting slots on the base of the cooktop where you can
affix the brackets (Fig. 6).
Fig. 5
Fig. 6

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Installation (Cont.)
Fig. 7
4cm 5cm
Mounting bracket Benchtop
Cooktop
Fig. 8
• Place a bracket each in the slots and, using the screws provided, affix the
bracket to the cooktop and then tighten the screws securely (Fig. 7). This
is very important.
NOTE: Fig. 7 illustrates how to affix the brackets to the cooktop. At this
stage of the installation process the cooktop should be sitting securely
in the benchtop cut-out and the sealing tape should be fitted around the
edge.
• The other end of the bracket should be located underneath the benchtop
to secure the hob in position (Fig. 8).

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Gas connection
• Using the supplied gas regulator (Fig.9), remove
the dust seals on the inlet and outlet ports
and position the “OUT” port of the regulator
towards the gas inlet pipe of the cooktop as per
Fig 10.
• Using a suitable thread sealant, screw the
regulator on and ensure that it is orientated with
easy access to the test point (Fig 10).
• Connect the appropriate Natural Gas supply to
the “IN” port of the gas regulator.
Installation (Cont.)
Electrical connection
• Connection: The appliance is equipped with an electrical cord and power
plug, which must be connected to the mains electricity supply in order
for the ignition to work. Insert the power plug firmly into an appropriate
electrical outlet and switch on power at the outlet.
• Wall socket: The electric wall outlet must be properly earthed and
accessible. It must be suitable for the power drawn by the appliance.
The outlet voltage and circuit frequency must correspond to the voltage
stated on the appliance rating label.
• Power cord: If the supply cord is damaged, it must be replaced by the
manufacturer or a similarly qualified person in order to avoid a hazard.
The power supply cord must not touch the hot parts of the cooktop.
• Electrical work: Should any electrical work be required associated with
the electrical outlet that is to be used for the cooktop, all such work must
be carried out by an appropriately qualified, licensed electrician.
Gas
regulator
test point
Outlet port to
gas cooktop
Gas supply
inlet port
Fig. 11Fig. 10
Fig. 9

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Final installation checks
After commissioning and before leaving, the installer must check and ensure
that:
• There are no leaks in the gas supply, using a soap and water solution.
• All parts (burners, enamelled trivets, knobs) and the gas pipe are installed
correctly.
• The ignition system is working satisfactorily on all burners, both individually
and combined.
• When lit, each burner produces a well defined blue flame without any
yellow tipping.
• Each burner flame remains lit when the respective control knob is rotated
quickly from the Maximum to the Minimum aperture position.
• A duplicate data label is provided with this appliance. Please attach this
label to an accessible and nearby surface for easy reference.
Commissioning process
The below process must be performed on the gas cooktop by the authorised
installer before leaving:
• The supplied gas regulator is a “non-adjustable” type, to check operation,
turn on and light the Rapid Burner only.
• Measure and confirm the Test Point pressure is 1KPa.
Installation (Cont.)

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Instructions
Before first use
• When your new gas cooktop has been professionally installed, please
take the time to read this manual thoroughly to familiarise yourself with the
appliance. Pay particular attention to the safety instructions on pages 5–7.
• Check and ensure the cooktop is securely plugged into an appropriate
wall outlet and power is switched on to the outlet.
Lighting the cooktop
• The control panel at the right side of the cooktop has four control knobs,
one for each burner; the small diagram to the right of each knob illustrates
which burner it controls. (Fig. 11: A).
NOTE
You can use matches to light the burners in the event of a power failure.
• Each control knob has three positions: Closed (Fig. 11: B), Maximum
aperture (Fig. 11: C), and Minimum aperture (Fig. 11: D).
• To light a burner, press down the appropriate control knob gently and
turn it anticlockwise to the Maximum aperture position. When the burner
lights, keep the knob depressed for approximately 10 seconds to ensure
it stays lit when released.
• Turn the knob to the required position, anywhere between the Maximum and
Minimum aperture setting. Do NOT set it between Closed and Maximum.
• In the event of a burner flame being accidentally extinguished, turn off the
burner control and wait for at least one minute before reigniting it.
• After use, always turn the control knob to the Closed position.
A
D
B
Fig. 11
B
A
D
C

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Instructions (Cont.)
Cooking on the gas cooktop
• Use an appropriately sized pan for each burner (Table 1).
B B
A C
• Make sure your pot/pan has a flat
base (Fig. 12).
• Position your pot/pan properly on the
enamelled trivets above the burners.
Do not use saucepans that overlap
the boundaries of the hob.
• Always cover pots/pans with a lid.
• When the contents of the pot/pan
start to boil, turn the knob down to the Minimum aperture position.
• Always switch off the burner before removing the pot or pan.
Table 1: Appropriate Pan Size
Burner Pan Diameter
11.9 MJ/h (3.3 kW/h)
Rapid (A) 20–22cm
6.5 MJ/h (1.8 kw/h)
Semirapid (B) 16–18cm
3.6 MJ/h (1.0 kW/h)
Auxiliary (C) 10–14cm
Flame failure feature
• This gas cooktop has a flame failure safety device, which cuts off the gas
supply to the burner if the flame is blown out. To ensure the flame stays
lit, you must hold down the control knob for approximately 10 seconds
before releasing it.
• Gas cooktops with a flame failure safety advice have ignition plugs
(ignitors) and flame failure probes (thermocouples), which need to be kept
clean for proper operation (cleaning instructions follow on page 23).
Fig. 12