Stirling STR-BGC User manual

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Model Number STR-BGC
Gas Cooktop
INSTRUCTION MANUAL
E209

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Welcome
Congratulations on choosing to buy a STIRLING®product.
All products brought to you by STIRLING®are manufactured to the highest
standards of performance and safety and, as part of our philosophy of
customer service and satisfaction, are backed by our comprehensive
3 Year In Home Warranty. We hope you will enjoy using your purchase
for many years to come.

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Contents
02 Welcome
04 Warranty Details
05 General Safety Instructions
08 Product Overview
10 Installation
24 Instructions
27 FAQs & Troubleshooting Guide
28 Other Useful Information
31 Repair and Refurbished Goods or Parts Notice

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Gas Cooktop
Warranty Details
The product is guaranteed to be free from defects in workmanship and
parts for a period of 36 months from the date of purchase. Defects that
occur within this warranty period, under normal use and care, will be
repaired, replaced or refunded at our discretion. The benets conferred by
this warranty are in addition to all rights and remedies in respect of the
product that the consumer has under the Competition and Consumer Act
2010 and similar state and territory laws.
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for
a major failure and to compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.

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General Safety Instructions
• Professional installation only: This cooktop must be installed by a
licensed plumber/gastter in accordance with all instructions in this manual
and all applicable rules and regulations. Any electrical work required for
installation must be carried out by a licensed electrician. Comprehensive
installation instruction follow on pages 10 to 23 of this manual.
• Electric shock hazard: This appliance must be connected to a good
earth wiring system. Before carrying out any work on the electrical section
of the appliance, or any maintenance work or repairs, the appliance must
be disconnected from the mains. If accessible, always switch off the
cooktop at the wall before cleaning the appliance. Failure to follow this
advice may result in death or electric shock.
• Hot surface hazard: While in use, direct contact with the cooktop surface
may cause burns! Take utmost care when the equipment is in use. Do not
touch the cooktop components (base, burners, caps, enamelled trivets)
when hot. We recommend using oven gloves when handling cookware.
• Fire hazard: Never leave items on top of the cooktop as this can be a
re hazard when switched on. In case of a re, never try to extinguish it
with water. Switch off the burner and cover the ame(s) with a lid or re
blanket.
• Explosion hazard: Do not use or store ammable materials such as petrol
near the cooktop. Do not spray aerosols near the cooktop when it is in
use. Do not modify the appliance. Failure to follow this advice may result
in death or serious injury.
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
Read this manual thoroughly before first use, even if you are familiar with
this type of product. The safety precautions enclosed herein reduce the risk
of re, electric shock and injury when correctly adhered to. Make sure you
understand all instructions and warnings. Keep the manual in a safe place
for future reference, along with the completed warranty card and purchase
receipt. If you sell or transfer ownership of this product, pass on these
instructions to the new owner.
Always follow basic safety precautions and accident prevention
measures when using an electrical appliance, including the following:

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General Safety Instructions (Cont.)
General usage conditions and restrictions
• Domestic use only: This cooktop is designed for indoor domestic use
only; commercial catering may invalidate the warranty. The cooktop can
be built into a standard kitchen cabinet or housing unit.
• Intended purpose: Only use this cooktop for its intended purpose, in
its intended environment and as described in this manual. Any other use
may cause re, electric shock or injury, and invalidate the warranty.
• No space heating: Do not use this cooktop for space heating purposes.
• Ventilation: Heat, steam and moisture will be created during use of
the cooktop. Take care to avoid injury and ensure that the kitchen is
adequately ventilated.
• Follow instructions: Make sure to observe all rules and provisions in
this instruction manual. Do not allow anybody who is not familiar with the
contents of this manual to operate the cooktop. These instructions are
not intended to cover every possible condition and situation. As with any
electrical household appliance, use common sense and caution when
installing, operating and maintaining the cooktop.
• Power cord: Do not allow the power cord to come into contact with
areas on the cooktop that get hot. Check the cord regularly for damage.
Do not use the appliance if the cord, or any other part of the appliance,
has been damaged. If the supply cord is damaged, it must be replaced
by the manufacturer or its service agent or a similarly qualied person in
order to avoid a hazard.
• Usage restriction: This appliance is not intended for use by persons
(including children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have been given
supervision or instruction concerning the use of the appliance by a
person responsible for their safety.
• Children and pets: Cooking appliances become very hot in use, therefore
ensure children and pets are kept away. If it is necessary for younger family
members to be in the kitchen, ensure that they are kept under close super-
vision at all times. Do not allow children to operate or play with any part
of the appliance. CAUTION: The cooking process has to be supervised. A
short term cooking process has to be supervised continuously.
• Pots and pans: Do not use unstable or plastic cookware, or aluminium
foil containers on the cooktop. Do not let large cookware overlap the
bench as this could deect heat onto the benchtop, which could damage
the surface. Pot and pan handles may become hot during use; position
handles away from the edge of the cooktop and out of children’s reach.

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General Safety Instructions (Cont.)
• Marine craft and leisure vehicles: Where this appliance is installed for
use with LPG in marine craft or in caravans, it shall not be used as a
space heater. This appliance is NOT recommended for installation on any
type of marine vessel.
• WARNING: Danger of fire! Never leave the cooktop unattended during
use, as this is a re risk. Oils and fats in pots and pans may catch re due
to overheating.
• No work surface: Do not store any items on the cooktop or use it as a
work surface.
• Combustible materials: Do not cover the cooktop or place combustible
materials on or near the surface even when the cooktop is not in use.
• Frying food: When frying food on the cooktop, check constantly and
ensure the oil is not overheating and becoming a re hazard. Do not ll
deep frypans more than one third full of oil. Do not leave unattended.
• Clean regularly: In the interests of safety and hygiene, ensure the cooktop
is kept clean as a build-up of grease could cause a re hazard. Switch off
all controls and allow the cooktop surface to cool before cleaning.
• Cleaning precautions: Disconnect the appliance from the mains before
cleaning, if your setup allows and the plug is accessible. Do not immerse
the appliance or power cord in water or any other liquid. Do not use steam
cleaning equipment for cleaning the cooktop. Do not use scourers or any
other harsh abrasive cleaning agents, as these can scratch the nish.
• Handle with care: Do not place or drop heavy objects on your cooktop.
• Disconnect: Do not disconnect the appliance with wet hands. Grip by
the plug, do not pull by the cord when disconnecting.
• Damage/repair: Do not use the cooktop if any part has been damaged
or does not work properly. Only have it repaired by an authorised service
centre. Incorrect repair could expose you to the risk of electric shock, re
or injury. Prolonged use of the unit in such conditions could cause re or
electrocution. In case of damage, contact our after sales support centre
using the details at the bottom of this page.
• Do not modify: Do not attempt to modify the appliance.
• Do not use when faulty: Do not use the cooktop in the event of a
technical fault. Any faults must be xed by an appropriately qualied and
authorised person. Contact our after sales support line for advice.
• Liability: We assume no liability for any eventual damages or injury to
persons caused by misuse of the product or noncompliance with these
instructions.

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Scope of delivery
Gas cooktop
A Semirapid gas burner (2x 6.5MJ/h)
B Rapid gas burner (10.8MJ/h)
C Auxiliary gas burner (3.6MJ/h)
D Enamelled trivet (pan support)
E Control panel
F Stainless steel surface
E Control panel
From top to bottom:
Rear right burner control
Rear left burner control
Front left burner control
Front right burner control
Product Overview
A
BC
E
D
A
F
D

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Product Overview (Cont.)
Installation hardware
As pictured below:
Documentation (not shown):
Instruction manual
Quick start guide
Warranty certicate
Sealing tape
NOTE:
Due to continued product improvement, images and illustrations in this manual may
vary slightly from the product purchased. All images in this manual are for reference
purposes only. Parts are not necessarily pictured to scale.
Injectors: 1x ∅0.93mm, 2x ∅0.72mm, 1x ∅0.53mm Joint gasket
Gas regulator Accessory bag (with 4 NG connector
mounting brackets and screws)

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Installation
Unpacking the appliance
• This product has been packaged to protect it against transportation
damage. Unpack the appliance but keep all packaging materials until
you have made sure your new gas cooktop is undamaged and in perfect
condition.
• Some parts on the appliance are protected by a plastic film, which must
be removed before the appliance is used. Remove any lm or stickers
that may be present on the hob surface before use.
• The carton is recyclable. Whenever possible, reuse the carton and recycle
it when disposing of the packaging materials.
• Plastic wrapping can be a suffocation hazard for babies and young
children, so ensure all packaging materials are out of their reach and
disposed of safely.
WARNING: Professional installation only!
• This cooktop must be correctly installed by an authorised, licensed
gastter/plumber only, in accordance with Gas Installation Code
AS/NZS 5601, all other applicable rules and regulations and all
instructions in this manual. It is in your interest and that of your safety
to ensure compliance.
• Do not try to install the cooktop yourself! Doing so will expose you
to danger and void the warranty. Improper installation, adjustment,
alteration or service can cause injury or damage. We decline any
responsibility for injury or damage, to persons or property, as a result of
improper use or installation.
• This appliance is not connected to a ue for discharge of the
combustion products; therefore, it must be connected in compliance
with the above mentioned installation rules. Particular attention must
be paid to the instructions given on the opposite page for ventilation.
• Any adjustments, conversions and maintenance of this product may
only be carried out by an appropriately authorised person, as mentioned
above.
• The safety and automatic adjustment devices of the appliance may
only be modied by an authorised service agent.

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Important installation advice
• NG / LPG: This appliance is intended for use with natural gas. If it is to be
used with LPG, follow the conversions instructions starting on page 18.
• Location: The cooktop may be located in a kitchen, kitchen/dining room
or a bed-sitting room, but not in a room containing a bath or shower. The
cooktop must not be installed in a bed-sitting room of less than 20m3.
If used with LPG, the cooktop shall not be installed in a room or space
below ground level, such as in a basement.
• Other use: This appliance is unsuitable for use in marine craft, caravans
or mobile homes unless each burner is fitted with a flame safeguard.
• Heat resistance of surrounding surfaces: Wall and bench surfaces
must be capable of sustaining temperatures of 85°C above the ambient
room temperature while in use and be resistant to heat, steam and
condensation. Certain types of vinyl or laminate kitchen furniture are
particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. We assume no liability for any damage caused
if the appliance is installed contrary to this advice. Do not install the
cooktop near curtains or other ammable materials.
• Ventilation requirements: This appliance must only be used in rooms
equipped with adequate ventilation. The use of a gas cooking appliance
results in the production of heat and moisture in the room where it is
installed. Always ensure that the kitchen is well ventilated; keep natural
ventilation holes open or install a rangehood.
–Prolonged intensive use of the appliance may require additional or more
effective ventilation, for example, opening of a window or increasing the
level of mechanical ventilation, where present.
–If the room has a volume between 5 and 10m³, it will require an air vent
of 50cm² (effective area), unless it has a door which opens directly to the
outside.
–If the room has a volume of less than 5m³, it will require an air vent of
100cm² (effective area).
–If the room has a volume that exceeds 11m³, then no air vent is required.
–If there are any other fuel burning appliances in the same room,
the installer must consult relevant standards to determine air vent
requirements.
–Remember that the quantity of air necessary for combustion must never
be less than 2m³/h for each kW of power (see total power in kW on the
appliance rating plate).
Installation (Cont.)



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Clearances required
This appliance is to be built into a kitchen unit (depending on size) or 600mm
worktop, providing the following minimum distances are allowed:
• The edges of the cooktop must be a minimum distance of 55mm from a
side or rear wall.
• 700mm between the highest point of the cooktop surface (including the
trivets) and the underside of any horizontal surface directly above it.
• 400mm between the cooktop surface, providing that the underside of
the horizontal surface is in line with the outer edge of the cooktop. If the
underside of the horizontal surface is lower than 400mm, then it must be
at least 50mm away from the outer edges of the cooktop.
• 50mm clearance around the appliance and between the cooktop surface
and any combustible materials.
• Fire resistant materials (such as ceramic tiles) are required up to 450mm
above the burner top.
Installation (Cont.)
Clearances required when tting the
cooktop without a rangehood.
Clearances required when tting the
cooktop with a rangehood.
*
see below
Rangehood
Fig. 1

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Benchtop preparation
• Make sure the kitchen area is dry and there is sufcient ventilation and
easy access to all control elements.
• Do not install the cooktop near curtains or other ammable materials.
• If you have (or plan to have) a rangehood tted above the cooktop,
check in the rangehood instructions that you will have the required
clearance before starting with the installation.
• To install the cooktop in your benchtop, make an opening with the
dimensions given below (Fig. 2).
• The required clearances for the cooktop are illustrated on page 12 (Fig. 1).
Installation (Cont.)
Fig. 2
• IMPORTANT: You must have a gap of at least 25mm between the
underside of the appliance and any surface underneath it (Fig. 3).
Fig. 3

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Installation (Cont.)
Applying the seal
The installation hardware includes a length of sealing tape, which when
applied around the cooktop prevents liquid from entering the cabinet.
Follow the instructions below in order to correctly apply this sealing tape
before inserting the cooktop into the work surface.
• Remove the enamelled trivets and the burner caps, then turn the
cooktop upside down and place it on a cushioned mat, taking care not
to damage the ignition plugs and the thermocouples.
• Detach the backing strip from the sealing tape but ensure that the
transparent adhesive still adheres to the seal itself.
• Apply the sealing tape as illustrated below (Fig. 4). Correctly position
the sealing tape under the edge, ensuring that the outer part of the seal
perfectly matches the outer edge of the cooktop. The ends of the strips
must t together without overlapping.
Fig. 4
• Evenly and securely x the seal to the cooktop, pressing it rmly in place
at the underside of the cooktop.
• IMPORTANT: Do not use a silicon sealant to seal the appliance against
the aperture. This will make it difcult to remove the cooktop from the
aperture in future if it needs to be serviced.
Inserting and fixing the cooktop
• Place a mounting bracket over the hole that matches the size of the
screws—there are appropriate screw holes in each corner of the hob.
• Insert a screw (A) through the mounting bracket (B) and slightly tighten it
so that the bracket is attached to the cooktop, but you can still adjust its
position (Fig. 5, page 15).
• Carefully turn the cooktop back over and then gently lower it into the
aperture hole that you have cut out until it is resting rmly on the cabinet/
benchtop surface.

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Fig. 5 Sealing tape
(A) Screw (B) Mounting
bracket
Installation (Cont.)
• Place a mounting bracket over the hole that matches the size of the
screws—there are appropriate screw holes in each corner of the hob.
• Insert a screw (A) through the mounting bracket (B) and slightly tighten it
so that the bracket is attached to the cooktop, but you can still adjust its
position (Fig. 5).
• On the underside of the cooktop, adjust the mounting brackets into a
position that is suitable for your benchtop. Then fully tighten the screws
(A) to secure the cooktop into position.
Electrical connection
• Connection: The appliance is equipped with an electrical cord and
power plug, which must be connected to the mains electricity supply
in order for the ignition to work. Insert the power plug rmly into an
appropriate electrical outlet and switch on power at the outlet.
• Wall socket: The electric wall outlet must be properly earthed and
accessible. It must be suitable for the power drawn by the appliance.
The outlet voltage and circuit frequency must correspond to the voltage
stated on the appliance rating label.
• Power cord: When installing the appliance, make sure that the power
supply cord does not come into contact with any parts of the cooktop
that get hot during use, or with hot cookware. If the supply cord is
damaged, it must be replaced by the manufacturer or a similarly qualied
person in order to avoid a hazard.

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Installation (Cont.)
Electrical work
Should any electrical work be required associated with the electrical outlet
that is to be used for the cooktop, all such work must be carried out by an
appropriately qualied, licensed electrician in accordance with the latest
edition of AS/NZS 3000 Wiring Regulations.
WARNING: 240V — Disconnect power before servicing the unit!
Before connecting the appliance, make sure that the supply voltage marked
on the rating plate corresponds with your mains supply voltage.
Cable type: H05RR-F 3G 0.75mm2.
The mains supply cable is supplied with this product.
Replacing the mains supply cable
If the mains supply cable is damaged, then it must be replaced by an
appropriate replacement in accordance with the following instructions:
• Switch the appliance off at your mains supply.
• Open the box of the supply board.
• Unscrew the clamp xing the cable.
• Replace the cable with one of the same length and in accordance with
the specication given on the previous page.
• The “green-yellow” earth wire must be connected to the terminal marked
. It must be about 10mm longer than the live and neutral wires.
• The “blue” neutral wire must be connected to the terminal marked with
the letter (N). The live wire must be connected to the terminal marked with
the letter (L).
Fig. 6

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Installation (Cont.)
Gas connection
• Safety regulation: This cooktop must be correctly installed by an
authorised, licensed gastter/plumber only, in accordance with Gas
Installation Code AS/NZS 5601, all other applicable rules and regulations
and all instructions in this manual. It is in your interest and that of your
safety to ensure compliance. Failure to install the cooktop correctly could
invalidate the warranty, liability claims and lead to prosecution.
• Connection parts: The appliance must be connected to the gas supply
by use of a 15mm x ½” female coupler, seal, copper pipe or a exible hose
(Fig. 7), and an isolation tap tted in an easily accessible position.
Gas rail
Seal
15mm x ½” (12.7mm)
female coupler
Fig. 7
Fig. 8
• Accessibility: Make sure that it is possible to run gas lines to the gas
connection point of the appliance. The gas connection point must be
accessible without having to remove the cooktop. If a exible hose is used,
the connection point must also be accessible without having to remove the
cooktop.
Dual gas regulator valve
The supplied dual gas regulator valve (Fig. 8) is a low-pressure pipeline
regulator valve, built-in voltage regulator for gas products. It is factory-set
for use with Natural Gas (NG), but can be adjusted for use with Liqueed
Petroleum Gas (LPG).

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Installation (Cont.)
Installing the gas regulator
• When installing the gas regulator, ensure that its valve outlet thread
matches the thread of the gas connector.
• Use an appropriate sealant around the threads.
• Ensure that the gas regulator valve installation location is perpendicular.
• After installation, open the gas source switch and check the valve body
connections with soap and water for leaks.
Converting the gas regulator for use with LPG
This cooktop is tted out for use with Natural Gas (NG). If it is to be used with
liqueed petroleum gas (LPG), the gas regulator valve has to be converted.
• Using special tools, open the cover of the gas regulator valve by turning it
anticlockwise (Fig. 9-A, page 19).
• Remove the adaptor from the top cover (Fig. 9-B).
• Pull out the adaptor, invert it and replace the top cover (Fig. 9-C).
• Invert the assembled adaptor’s top cover and replace the regulator valve
(Fig. 9-D).
NOTE: Do not adjust the regulator valve body piece in the above procedure,
otherwise it will affect the performance parameters set in the factory.
WARNING:
• The regulator valve outlet pressure is set at the factory, please do not
adjust it in order to avoid the occurrence of safety accidents.
• If you nd any abnormality of the regulator valve, stop using the appliance
and contact our after sales support centre for advice. Do not attempt any
maintenance yourself.
Performance parameters
NG LPG
Operating temperature –20°C to 60°C
Inlet pressure setting 6 in.wc 11 in.wc
Outlet pressure 5±0.3 in.wc 10±0.5 in.wc
Inlet side screw 1/4 NPT
Outlet side screw 1/4 NPT

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Installation (Cont.)
Gas adjustment (conversion for use with LPG)
This cooktop is tted out for use with Natural Gas (NG). If it is to be used with
liqueed petroleum gas (LPG), the gas regulator valve and the burners have
to be converted.
IMPORTANT: Before starting the conversion, make sure all gas is
switched off (and preferably disconnected from the appliance) and the
electrical power has been disconnected.
• Remove the trivets, burners, burner crowns and caps (Fig. 10-A).
• Unscrew the injector (Fig. 10-B) and replace it with the stipulated injector
for the new gas supply (see the Table 1 on next page).
Fig. 10-A Fig. 10-B
Fig. 9-A Fig. 9-B
Fig. 9-C Fig. 9-D
Factory-set state

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Table 1: General injectors
Type of Gas Nozzle mm Burner
Power (MJ/)
Max. Min.
Natural Gas
(NG)
1.49 Rapid 10.8 5.4
1.16 Semirapid 6.5 3.24
0.85 Auxiliary 3.6 1.8
LPG
Butane
Propane
0.93 Rapid 11 5.4
0.72 Semirapid 6.6 3.24
0.53 Auxiliary 3.7 1.8
Installation (Cont.)
• Reassemble all the burners carefully; in particular you should make sure
that the burner crown is correctly placed on the burner.
• IMPORTANT: The minimum ow adjustment process must be completed
before the appliance is next used.
Minimum flow adjustment for hob gas taps
IMPORTANT: Before adjusting the minimum flow of the burners, make
sure all gas is switched off (and preferably disconnected from the
appliance) and the electrical power has been disconnected.
• Remove all the trivets, burner crowns and
caps, and knobs.
• Unscrew the screws of the panel, then
remove the panel.
• Install the burner cap, burner crown and
knob of the burner. Switch the burner on
and set the knob at the minimum position.
• Place a small-bladed screwdriver on the
screw to adjust the minimum ow (as
shown in Fig. 11).
• Unscrew the adjusting screw in order to
increase the gas ow, or tighten it in order
to decrease the gas ow.
• The correct adjustment is obtained when
the ame has a length of about 3–4 mm.
Fig. 11