
Preface
viii Installing an AA-E99100 RSN Console Server (R007S)
Une mise en garde indique une situation dangereuse qui,
si pas évitée, pourrait entraîner des blessures mineures
ou modérées.
A notice indicates information that, if not acted on, could
result in damage to a system, hardware device, program,
or data, but does not present a health or safety hazard.
A note provides important information about the operation
of an ftServer system or related equipment or software.
Getting Help
If you have a technical question about ftServer system hardware or software, try these
online resources first:
Online documentation at the StrataDOC Web site. Stratus provides
complimentary access to StrataDOC, an online-documentation service that
enables you to view, search, download, and print customer documentation. You
can access StrataDOC at the following Web site:
http://stratadoc.stratus.com
Online support from Stratus Customer Service.Youcan find the latesttechnical
information about an ftServer system in the Stratus Customer Service Portal at the
following Web site:
http://www.stratus.com/go/support
The Service Portal provides access to Knowledge Base articles for all Stratus
product lines. You can locate articles by performing a simple or advanced keyword
search, viewing recent articles or top FAQs, or browsing a product and category.
To log in to the Service Portal, enter your employee user name and password or, if
you have not been provided with a login account, click Register Account. When
registering a new account, ensure that you specify an email address from a
company that has a service agreement with Stratus.
If you cannot resolve your questions with these online self-help resources, and the
ftServer system is covered by a service agreement, contact the Stratus Customer
Assistance Center (CAC) or your authorized Stratus service representative.To contact