
28 36 0 04 - 5 210 V1.1 www.stryker.com
Problem/Failure Possible Cause Recommended Action
Low pressure alarm Pump performance degradation Replace pumping set
Replace filter
CPR control is not fully closed Close CPR control
There is a leak in the mattress Replace broken tube
The tubing of mattress is
not connected properly
Check the tubing connectors and make
sure they are securely connected
Tubing inside the pump is
not connected properly
Open the pump housing and connect
the internal tubing properly.
Power failure alarm Fuse is burnt Replace fuse
No power Make sure the unit is plugged into ground outlet
Transformer fail Replace main PCBA
Main PCBA fail Replace main PCBA.
Service alarm Main PCBA fail Replace main PCBA
Timing motor fail Replace timing motor module
Micro switch fail Replace micro switch
Panel display error Button or LED fail Replace front panel PCBA
Cannot stop buzzer beeping Forget to switch off power button Switch off power switch
The buzzer wire is not connected
to the correct position
Check the wire connections on front
panel and on main PCBA
Troubleshooting
Quick Reference Replacement Parts
Part Name Part Number For product model
Pumping set (50Hz, 8 Liter) 2870001016 EOLE DC/EOLE
Timing motor module 2870001017 EOLE DC/EOLE
Compressor 2870001004 EOLE DC/EOLE
Micro switch 2870001018 EOLE DC/EOLE
Main PCBA 2871001002 EOLE DC
Main PCBA 2870001014 EOLE
Front panel PCBA 2870001015 EOLE DC/EOLE
Filter 2870001019 EOLE DC/EOLE
Fuse (T1AL/250V) 2870001002 EOLE DC/EOLE
Label, Stryker, front enclosure 2870001006 EOLE DC/EOLE
Screw cover, rubber 2870001007 EOLE DC/EOLE
Screw, M3 x 20 mm 2870001008 EOLE DC/EOLE
Screw, M3 x 10 mm 2870001011 EOLE DC/EOLE
Air outlet assembly, with CPC connector 2870001009 EOLE DC/EOLE
Switch assembly, with PVC switch cap 2870001010 EOLE DC/EOLE
Front case enclosure 2870001012 EOLE DC/EOLE
Mattress bottom cover 32” (80cm) 2871019009 EOLE DC
Back Case 2870001013 EOLE/EOLE DC
Pump Service Manual for Eole and Eole DC 2870009002 EOLE/EOLE DC