Studer Xcom-LAN User manual

Remote communication set for
Xtender systems Xcom-LAN
Quickguide
Copyright © Studer Innotec SA – V 1.2.1
4O9E7

a. Connect the Ethernet
cable between the
Ethernet gateway and
the router
b. Connect the serial cable
between the Ethernet
gateway and the
Xcom-232i
c. Connect the power
supply cable between the
Ethernet gateway and
the Xcom-232i
d. Connect the communi-
caon cable between
the Xcom-232i and the
Xtender system
Contents of the Xcom-LAN
remote communicaon set
Micro SD card
with adapter
Router
How to congure and to install the Xcom-LAN
Insert the Micro SD card
into the computer
Addional items needed
Communicaon cable,
2m
2x 2 DIN rail clips
and screws
7.
1.
2.
Mounng plate for
the Xcom-232i
Computer or
mobile phone
15:45
Xcom-232i Ethernet gateway
Serial cable, 0.25m
Ethernet cable, 3m
Mount the dierent products
within the Studer system
3.
The products should be mounted on a
smooth surface.
The distance between the Xcom-232i and
the Studer system should not exceed 10
meters.
The distance between the Xcom-232i and
the Ethernet gateway should not exceed
0.25 m.
All cables you need are provided in the set.
ATTENTION!
The metallic casing of the Ethernet gateway
is connected to the negave baery pole.
Therefore it is necessary to isolate its casing
from any metallic surface.
Wiring
Set the terminaons
4.
5.
It is very important to set the terminaons correctly for the funconning of the system.
With one device in the system the terminaon on the Studer device should be put to T as in "Termi-
nated". With more than one device in the system all Studer devices should be put to O as in "Open"
apart from the devices at the end of the communicaon chain. These devices should be put to T
as in "Terminated".
The terminaon switch next to the two RJ45 connectors on the Xcom-232i must be set in posion T.
Turn on the power
6.
a
b
c d
Power supply cable
RJ45-Jack, 0.5m
Internet access
Pads

How to congure and to install the Xcom-LAN
©Studer Innotec SA- version 1.2.1_EN
Insert the Micro SD card into the Xcom-232i
Xcom connects to the server
Remove the SD card
from the PC and insert
it into the Xcom-232i.
The setup process will
start automacally
and normally takes 1
second.
When the LED stops
blinking red, the setup
is nished.
ATTENTION!
The Xcom-232i needs to be powered during the setup pro-
cess. Otherwise, the conguraon will not be taken into
account.
Aer the parameters are set and applied, the Xcom–LAN
will automacally connect to the server and send a con-
rmaon message to the RCC. If there is no message, the
Xcom is not connected to the server. Use the FAQ of this
Quick guide to see what could have gone wrong.
10.
11.
It is very important to set the terminaons correctly for the funconning of the system.
With one device in the system the terminaon on the Studer device should be put to T as in "Termi-
nated". With more than one device in the system all Studer devices should be put to O as in "Open"
apart from the devices at the end of the communicaon chain. These devices should be put to T
as in "Terminated".
The terminaon switch next to the two RJ45 connectors on the Xcom-232i must be set in posion T.
Run the Xcom-congurator
8.
Choose "LAN" as Xcom mode. No other parameters are re-
quired. The gateway is already congured. Press "Generate"
to save the parameter sengs. A window will automacally
conrm the successful le generaon.
Take note of your GUID le
Close the message box and a text le with your idener
(GUID) will appear. This le is saved on your "Desktop" or in
"My documents". The unique idener (GUID) is required to
link your installaon with your account on the Xcom portal.
Keep it safe.
9.
The Xcom-LAN is successfully
installed!
Register the installaon at: hps://xcom.studer-innotec.com in
order to control it remotely with the Xcom-LAN.

FAQ
Xcom-LAN
I don’t have a DHCP server in my net-
work. What should I do?
By default, the Xcom-LAN is in DHCP/
BOOTP mode. You can set a stac IP ad-
dress by accessing the gateway.
1. Open your browser
2. Enter the default IP address in the ad-
dress bar (indicated on the back of the
gateway)
3. Enter the password (default pass-
word: xcomlan)
4. Click on "Network Sengs" in the
navigaon bar
5. Change IP conguraon from "DHCP/
BOOTP" to "Stac"
6. Set IP address, netmask, gateway and
DNS server
7. Click on "Submit"
8. Click on "Save/Restart"
My Xcom-LAN is connected to a company
network. What should I do?
The TCP port 83 may be blocked due
to security sengs. Please change the
outbound rule for this port.
My Xcom-LAN is well-congured and con-
nects to the server, but I can’t register it
with the given GUID. What should I do?
Check the Moxa’s TX counter (see Moxa
web interface -> monitor -> Async -> TxCnt).
If this counter is at zero, the Xcom’s TX line
is damaged and must be replaced. Please
contact the Studer Innotec support in
order to replace your set.
Xcom-portal
I can’t register my new installaon. What
should I do?
To register a new installaon, the installa-
on needs to be:
1. Congured correctly and in accord-
ance with the user manual.
2. Have been connected to the server at
least once.
In order to validate that the installaon has
been correctly congured, the Xcom sys-
tem info (available on the RCC connected to
the system) should indicate either Xcom-
LAN (for an installaon with Xcom -LAN) or
Xcom-GSM (for an installaon with Xcom-
GSM).
To validate that the connecon with the
installaon is well established, control that
the RCC displays the message "Server con-
nected" when turning on the installaon.
There are no datalogger les in the Data-
logger tab. What should I do?
If the installaon is new and the Micro SD
card of the Xcom-LAN/-GSM is empty, it is
normal that there are no les on the server.
To acvate the automac recovery of the
Datalogger:
1. The Xcom-LAN/-GSM needs to have a
soware version higher than 1.5.36
2. The datalogger needs to be acvated
on the Xcom-LAN/-GSM (the green
LED should be connuously lit).
3. The Xcom-LAN/-GSM needs to have a
micro SD card inserted connuously

LED states
LAN gateway LEDs
LED
name
LED
colour State Indicaon
Ready
Red
Always On Power is on and the NPort is boong up.
Blinking Indicates an IP conict, or DHCP or BOOTP server is not responding properly.
Green Always On Power is on and the NPort is funconing normally.
Blinking The NPort has been located by the NPort Administrator’s Locaon funcon.
-O Power is o, or a power error.
Link
Orange Always On 10 Mbps Ethernet connecon.
Green Always On 100 Mbps Ethernet connecon.
-O Ethernet cable is disconnected.
Tx/Rx
Orange Always On Serial port is receiving data.
Green Always On Serial port is transming data.
-O No data is being transmied or received through the serial port.
Xcom-232i LED
LED
colour State Indicaon
Red
Blinks
(Ton = 50 % | To = 50 %)
Updang process. During the Xcom-232i updang process (aer inser-
on of a MicroSD card containing the updates), the signalisaon LED
blinks in red with a cyclical rao of 50 %.
Always on Error during update or back up of the data logger. If the Xcom-232i
detects an error, the signalisaon LED is connuously red.
Blinks
(Ton = 10 % | To = 90 %)
MicroSD card full. If the Xcom-232i detects that the MicroSD card is full,
the signalisaon LED blinks in red with a cyclical rao of 10 % .
Green
Always on Data logging. When the data logging funcon is acvated, the signalisa-
on LED is green.
Blinks connuously
(Ton = 20 % | To = 80 %)
Communicaon (via RS-232 connecon). When the communicaon
via the RS-232 connecon is acve, the signalisaon LED blinks in green
with a cyclical rao of 20 %.
Blinks 2x In operaon. The signalisaon LED blinks in green twice when the Xcom-
232i is in operaon and none of the above menoned states is indicated.
Orange On 1.5s Inseron of the SD card. When inserng an SD card, the signalisaon
LED is both red and green simultaneously for 1.5 second.
If several of the three states indicated by the red LED light occur simultaneously, they will be displayed in
the following priority order:
• Update processing
• Error during updang
• MicroSD card full
If the two states indicated by the green LED light occur simultaneously, the signal indicang communicaon
via RS-232 connecon is reversed (Ton=80% |To=20%).

Legal noces
WARRANTY AND LIABILITY
Exclusion of warranty
No warranty claims will be accepted for damages
caused by handling, operaon or acons that
are not described in this manual. Damages aris-
en from the following events are not covered by
the warranty:
• Overvoltage on the device.
• Liquid in the device or oxidaon due to
condensaon.
• Damage resulng from a fall or a mechanical
shock.
• Modicaons carried out without the explicit
authorizaon of Studer Innotec SA.
• Nuts or screws parally or insuciently
ghtened during installaon or maintenance.
• Damage due to atmospheric overvoltage
(lightning).
• Damage due to transport or inappropriate
packaging.
• Disappearance of original idencaon
marks.
Disclaimer of liability
Installaon, commissioning, use and maintenance
of this device cannot be supervised by Studer
Innotec SA. For this reason, we do not accept
any liability for damages, costs or losses generated
either by an installaon that is not conforming
to the prescripons, by a defecve operaon or
by poor maintenance. The use of this device is
under the responsibility of the end-user. This
device is neither designed nor guaranteed for
the supply of life support applicaons or any
other crical applicaon with potenal risks for
human beings or for the environment. We shall
assume no liability for patent infringement or
other third party rights involved in the use of
this device.
Compability
Studer Innotec SA guarantees the compability
of the soware updates with the hardware for
one year, starng from the date of purchase. The
updates are no longer guaranteed beyond this
date and a hardware upgrade may be required.
Please contact your reseller for any addional
informaon on compability.
SAFETY PRECAUTIONS
Generalies
Carefully read all safety instrucons before pro-
ceeding with the installaon and commissioning
of the device. Failure to follow these instrucons
might constute a lethal physical danger but can
also damage the funconalies of the device.
Therefore this manual should be kept close to
the device.
For any installaon, the local and naonal
norms and regulaons in force must be strictly
followed.
Warnings
• The installaon and commissioning of the
communicaon sets must be entrusted to
skilled and qualied personnel perfectly
aware of the safety precauons and local
rules in force.
• All components connected to this device
must be conforming to the laws and regu-
laons in force. Persons without a wrien
authorizaon from Studer Innotec SA are
forbidden to do any changes, modicaons
or repairs whatsoever. Regarding authorized
modicaons and replacements, only gen-
uine components shall be used.
• This device is meant for indoor use only
and must under no circumstances be ex-
posed to rain, snow or any other humid or
dusty environment.
• If used in motor vehicles, this device must
also be protected against vibraons by
shock absorbing components.
EU DECLARATION OF CONFORMITY
The communicaon set Xcom-LAN described in
this manual meet the requirements specied in
the following EC direcves and norms:
Low Voltage Direcve (LVD) 2014/35/EU
- EN 62368-1:2014
Electromagnec Compliance (EMC) Direcve
2014/30/EU
- EN 61000-6-2:2005
- EN 61000-6-4:2007/A1:2011