LAIA TP-100 Service manual

TP-100
Administrator Guide
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Catalog
1 Overview ........................................................................................... 1
1.1 Administrator Definition.....................................................................................1
1.2 Administrator Requirements .............................................................................1
1.3 The document you need to refer to ...................................................................2
1.4 Safety Precautions............................................................................................2
2 GUI Interface Menu Structure ..........................................................5
3 Meeting Experience........................................................................ 14
3.1 Hold the Meeting.............................................................................................14
3.2 Hold Meeting through the Contacts.................................................................15
3.3 Send Dual Streams.........................................................................................15
4 Contacts..........................................................................................16
4.1 Add Contact ....................................................................................................16
4.2 Edit Contact ....................................................................................................16
4.3 Delete Contact ................................................................................................17
5 Call History ..................................................................................... 18
5.1 View All Call History ........................................................................................18
5.2 View Call In History.........................................................................................18
5.3 View Call Out History ......................................................................................18
5.4 Delete All Call History .....................................................................................18
6 Diagnostic....................................................................................... 19
6.1 Call Information...............................................................................................19
6.2 Local Audio Loopback.....................................................................................20
6.3 Video Input......................................................................................................20
6.4 System Message ............................................................................................20
7 Control ............................................................................................21
7.1 The Second Video ..........................................................................................21
7.2 Camera Control...............................................................................................21
7.2.1 Preset Camera Position ....................................................................................22
7.2.2 Cancel Camera Preset......................................................................................22
7.2.3 Set Camera Parameters....................................................................................23
7.3 Record Control................................................................................................23
7.4 Main Video Source..........................................................................................23
7.5 Conference Lock.............................................................................................23
7.6 Video Layout...................................................................................................23
7.7 Power Control .................................................................................................23
8 Settings ........................................................................................... 24
8.1 Network...........................................................................................................24
8.1.1 IPv4...................................................................................................................24
8.1.2 Firewall .............................................................................................................25

8.1.3 QoS...................................................................................................................26
8.1.4 VPN ..................................................................................................................27
8.2 Account...........................................................................................................27
8.2.1 H.323 Account...................................................................................................27
8.2.2 SIP Account ......................................................................................................29
8.2.3 Display Name....................................................................................................30
8.3 Call..................................................................................................................31
8.3.1 Call Options ......................................................................................................31
8.4 Audio...............................................................................................................33
8.4.1 Audio Input........................................................................................................33
8.4.2 Audio Output .....................................................................................................34
8.4.3 Stereo ...............................................................................................................35
8.4.4 Echo Cancel......................................................................................................36
8.4.5 USB Audio.........................................................................................................37
8.4.6 Audio Codecs....................................................................................................38
8.5 Video...............................................................................................................38
8.5.1 Video Output .....................................................................................................38
8.5.2 Video Codecs....................................................................................................40
8.5.3 HDMI-1/SDI/HDMI-2 Layout..............................................................................41
8.6 Security...........................................................................................................42
8.6.1 System Security ................................................................................................43
8.6.2 H323 Cryptos ....................................................................................................43
8.6.3 SIP Cryptos.......................................................................................................44
8.7 Protocol...........................................................................................................44
8.7.1 H323 .................................................................................................................44
8.7.2 SIP....................................................................................................................45
8.7.3 E1 (optional)......................................................................................................46
8.8 Record ............................................................................................................47
8.8.1 Remote Record.................................................................................................47
8.8.2 USB Record ......................................................................................................49
8.9 Subtitles..........................................................................................................50
8.9.1 Endpoint Name .................................................................................................50
8.9.2 Message ...........................................................................................................50
8.9.3 Banner ..............................................................................................................50
8.10 System.........................................................................................................50
8.10.1 Date..................................................................................................................51
8.10.2 Guide................................................................................................................51
8.10.3 Reset ................................................................................................................52
8.11 Other ............................................................................................................52
8.11.1 Upgrade............................................................................................................52
8.11.2 Power ...............................................................................................................54
8.11.3 Logging.............................................................................................................54

9 Troubleshooting. ............................................................................ 55
10 Product Specifications................................................................. 58
10.1 Physical Specification ..................................................................................58
10.2 Performance Specification ...........................................................................58
10.3 Interface Definition .......................................................................................59
10.4 Protocol Support ..........................................................................................60
11 Remote Control............................................................................. 61
12 Terminology..................................................................................62

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1 Overview
This guide can effectively guide you to configure, conference control, management,
routine maintenance, and exception handling for HD video conference terminals
(hereafter referred to as terminals).
1.1 Administrator Definition
The terminal administrator refers to the management and maintenance personnel
responsible for the normal operation of the terminal system in the enterprise. The
main job responsibilities of the terminal administrator are as follows:
Terminal configuration and management
Terminal system routine maintenance
Terminal system exception handling
Ordinary user terminal usage question and answer
1.2 Administrator Requirements
Mastering the necessary basic knowledge and collecting terminal environment and
system information will help you manage and maintain your terminal.
Basic knowledge you need to know
Windows operating system
GK (Gatekeeper) server, SIP (Session Initiation Protocol) server
Computer network knowledge such as Ethernet, TCP/IP, Client/Server
H.320, H.323 and SIP protocols
Familiar with electronic and electrical knowledge, with safe operating skills in
electrical and electronic equipment
Familiar with common maintenance tools
Familiar with video conferencing system functions and services

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1.3 The document you need to refer to
Document Name Brief Introduction When to Use
HD Video Conference
Terminal User Guide
Introduce terminal packing
items, quick installation and
configuration methods.
Before use, check that the packing
items are complete and consult when
installing the terminal.
HD Video Conference
Terminal Quick Start
Introduce the terminal remote
control operation interface to
quickly guide easy operation.
Answer the general user's initial use or
do not understand the problems
involved in the product.
1.4 Safety Precautions
In daily operation and maintenance, you must carefully read and strictly observe the
safety precautions.
Basic Requirements
Must be kept dry during storage, transportation and use of equipment.
In the process of storing, transporting and using equipment, it is necessary to
avoid violent collisions.
Do not disassemble the device by yourself. If the device is faulty, please contact
the manufacturer.
No unit or individual may change the structural, safety and performance design of
the equipment without authorization.
The person responsible for installing and maintaining the terminal equipment must
master the correct operation methods and safety precautions before installing,
operating, maintaining the equipment, removing the safety equipment and
repairing the equipment.
When using this device, you should follow relevant laws and regulations and
respect the legal rights of others.
Environmental Requirements
Please install the equipment in strict accordance with the manufacturer's
requirements.
Place the equipment on a stable workbench. Hang the wall-mounted equipment in
strict accordance with the manufacturer's requirements.
Place the device in a ventilated, non-glare environment.

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Do not place the device and its accessories in an environment where the
temperature is too low or too high.
Do not place the device near water or in a damp area.
Do not place anything on the device. It is recommended that you leave more than
10cm of heat dissipation space around the device.
Do not place the device near objects that are easily burnt, such as foam.
Keep the equipment clean and avoid dust pollution.
Keep away from heat sources or exposed sources of ignition, such as electric
heaters and candles.
Keep away from appliances with strong magnetic fields or strong electric fields,
such as microwave ovens, refrigerators, and mobile phones.
Usage Notice
Do not allow children to play with equipment and gadgets, to avoid suffocation
caused by playing product packaging bags, and to avoid dangers such as
swallowing.
Before touching the device, holding the card, circuit board, IC chip, etc., in order to
prevent the human body from damaging the sensitive components, you must wear
an anti-static wrist strap and ground the other end of the anti-static wrist strap.
Please use the accessories that come with the product and the accessories
recommended by the manufacturer, such as power adapters, batteries, etc.
Please ensure that the power supply voltage of the device meets the input voltage
requirements of the device. Please use the matching lightning protection power
strip.
Please ensure that the protection ground of the three-phase socket is effectively
grounded, and the neutral line and the live line are not reversed.
Please keep the power plug clean and dry. Do not use damaged or aged cables to
avoid the risk of electric shock.
Do not step on, pull or excessively bend the device cable to avoid equipment
failure.
Do not scratch or wear the outer casing of the device. Otherwise, the peeling paint
may cause allergies or abnormal equipment. If it falls into the main unit, it may
cause a short circuit.
Prevent foreign objects (such as metal) from entering the device through the heat
dissipation holes to avoid abnormal equipment.

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Keep your hands dry when plugging and unplugging the device cables.
Before plugging or unplugging the device cable, stop using the device and
disconnect the power.
Do not allow water or other liquids to flow into the device. If any liquid accidentally
flows into the device, immediately disconnect the power supply and unplug all the
cables connected to the device, such as the power cable, video cable, audio cable,
network cable, and serial cable.
If there is any abnormality, such as smoke, abnormal sound, or odor, please stop
using it immediately and disconnect the power supply, and remove all cables
connected to the device, such as power cable, video cable, audio cable, and
network cable. And serial cable.
In the thunderstorm, please disconnect the power of the device and unplug all the
cables connected to the device, such as the power cable, video cable, audio cable,
network cable, and serial cable to prevent the device from being damaged by
lightning.
When not using the device for a long time, disconnect the power supply and
unplug all the cables connected to the device, such as the power cable, video
cable, audio cable, network cable, and serial cable.
Cleaning Instructions
Before cleaning, stop using the device, disconnect the power supply, and unplug
all the cables connected to the device, such as the power cable, video cable,
audio cable, network cable, and serial cable.
When cleaning, do not use cleaning liquid or spray cleaner to clean the device
casing. Wipe the device case with a soft cloth.
Remote control battery usage instructions
Please use the correct type of battery and install the battery in the correct polarity.
When the battery does not fit properly into the device, do not squeeze the battery
hard to prevent the battery from leaking or bursting.
If the battery leaks, emits smoke or emits an odor, it should be replaced
immediately.
Do not mix old and new batteries. When replacing batteries, replace all batteries
at the same time.

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2 GUI Interface Menu Structure
Table 2-1 Terminal GUI Structure Diagram
GUI Interface
Call
Call Protocol
Call Rate
Contacts
Local Contacts
Network Contacts
History
All
Call in
Call out
Delete all
Diagnostic
Call information
Local audio loopback
Video Input
System information
Control
Presentation
Camera Control
Record Control
Main Video Source
Conference Lock
Video Layout
Power Control
Settings
Network
Account
Call
Audio

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GUI Interface Settings
Video
Security
Protocol
Record
Subtitles
System
Other
Table 2-2 Network Page Structure Diagram
Network
IPv4
Work mode
DHCP
Static IP
IPv6
Enable IPv6
DHCP
AutoConf
Static IP
Firewall
TCP Port Range
UDP Port Range
NAT keep alive time
Enable H.460 for NAT traversal of H.323 calls
Enable fixed translator for NAT traversal
Enable UDP hole punching
QoS
Type of Service (TOS)
Use a maximum jitter buffer of
Enable RTP loss recovery
VPN
P2P VPN Mode
Enable Center VPN Client

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Table 2-3 Account Page Structure Diagram
Account
H323 Account
Enable H.323
Register GK
Register mode
Gatekeeper
Site Name
Site Number
Site Password
SIP Account
Enable SIP
Register SIP
Register mode
Transfer Protocol
Proxy Server
Username
Authentication Username
Authentication Realm
Authentication Password
Display Name
Endpoint Name
Encode H.323 display name as
Decode H.323 display name as
Table 2-4 Call Page Structure Diagram
Call Call Options
Automatically answer incoming calls
Automatically refuse
password not match
incoming calls when
Presentation contended
Enable far end camera control
Enable lookup from DNS SRV record
Default call type

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Call
Call Options
Default call rate
Transmit Bandwidth
Receive Bandwidth
Presentation bandwidth percent
Primary video mode
Presentation video mode
Seconds waiting for media
Throttle of Intra Frame Request
EMCU
EMCU license
EMCU license status
Enable EMCU
Conference mode
Table 2-5 Audio Page Structure Diagram
Audio
Audio Input
Input Volume
Enable Microphone 1
Microphone digital gain
Enable Microphone 2
Microphone 2 digital gain
Enable Line In
Line In digital gain
Enable Line In left channel
Enable Line In right channel
Mute Line In when not transmitting presentation
Set Mic Power On
Audio Output
Audio output digital gain
Show advanced settings
Enable HDMI-1 audio out
Enable Line Out

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Audio
Audio Output Enable tone
Stereo
Enable stereo
Alias of left channel
Alias of right channel
Mix microphone into
Mix microphone 2 into
Output of HDMI-1 left channel from
Output of HDMI-1 right channel from
Mix Line In left channel into
Mix Line In right channel into
Output of Line Out left channel from
Output of Line Out right channel from
Echo Cancel
Enable echo cancellation on microphone
Enable echo cancellation on microphone 2
Enable echo cancellation on line in
Enable echo cancellation on line in left channel
Enable echo cancellation on line in right channel
USB Audio
Show advanced settings
Enable USB audio in
Enable USB audio out
Mute microphone when USB phone connected
Mute HDMI-1 when USB phone connected
Audio Codecs Audio Protocol
Table 2-6 Video Page Structure Diagram
Video Video Output
HDMI-OUT1-MODE
HDMI-OUT1
HDMI-OUT2-MODE
HDMI-OUT2

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Video
Video Output
Auto send presentation once conferencing
(presentation has signal)
GUI transparency
Enable HDMI-1 OverScan Set
HDMI-1 horizontal
HDMI-1 vertical
Enable HDMI-2 OverScan Set
HDMI-2 horizontal
HDMI-2 vertical
Show icon of security
Show volume of audio
Video Codecs Video Protocol
HDMI-1/SDI
Layout
Auto start preview when presentation has signal
Show presentation
Enable PoP
Enable PiP
Enable Side by Side
Layout when idle with presentation
Layout when meeting without presention
Layout when meeting with presention
Layout when host embedded MCU meeting
Layout when host embedded MCU meeting with
presentation
HDMI-2 Layout The same with HDMI-1/SDI Layout
Table 2-7 Security Page Structure Diagram
Security System Security
Enable HTTP Service
Enable HTTPS Service
HTTP Authentication Password
Enable SSH Service

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Security
System Security
SSH Password
Enable Admin Password
H323 Cryptos
H.235.6 AES-256
H.235.6 AES-128
Clear Text
SIP Cryptos
SRTP: AES-128 & SHA1-80
Clear Text
Table 2-8 Protocol Page Structure Diagram
Protocol
H323
Enable call IP address when registered
Enable H.245 tunneling
Enable H.239 control
H.239 Video Role
Send DTMF as
SIP
Send DTMF as
Keep alive mode
Keep alive interval
Enable compact mode to encode large packet
Enable BFCP control
Client prefer for BFCP
Enable UDP listener
UDP listener port
Enable TCP listener
TCP listener port
E1
(Only 2U Device
Support)
E1 work clock
E1 work mode
Enable E1 dual video
IP/E1 backup

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Table 2-9 Record Page Structure Diagram
Record
Remote Record
Record Protocol
Record server address
Video
Auto start once conferencing
USB Record
Video
Bit rate
Record mode
Table 2-10 Subtitles Page Structure Diagram
Subtitles
Endpoint Name
Name option
Font string
Font color
Background color
Message
Font size
Font color
Background
Enter short message
Banner
Font size
Font color
Background
Enter banner message
Table 2-11 System Page Structure Diagram
System Date
Automatic date time
NTP Server
Select time zone
Enable 24-hour format
Select date format

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System
Guide
Network
Auto Configuration
Terminal Name
H.323
SIP
Save
Reset Reset to factory settings
Table 2-12 Other Page Structure Diagram
Other
Upgrade
Enable upgrade
Enable check new version on startup
Force upgrade
Select upgrade mode
Http upgrade URL
Check new version right now
Power
Auto standby
Resume when call incoming
Timed power on and off
Auto run when power on
Logging
Log level
Enable log to file
Enable log to log server

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3 Meeting Experience
You can initiate a conference in a variety of ways. During the conference, you can
also perform conference control, send dual streams, and more.
3.1 Hold the Meeting
Start a conference after entering the IP address or number of the conference site,
selecting the call protocol, and the call rate on the call page.
 Step
Step 1 Enter the GUI main interface and enter the call prompt interface.
Step 2 Select the remote meeting, in the following ways:
 Select the remote site to be called from the recent call in the center of
the call interface.
 If the site to be called is not in the "recent call", you need to manually
fill in the remote site number or IP address.
Step 3 Configure the meeting parameters. The parameters are described in the
following table.
Parameter Description Setting
Meeting/IP
Remote meeting number or IP address The site/IP of the most recent call is
displayed by default.
Call Protocol Select the call protocol, the options are:
 H.323
 SIP
 E1
Show recent call type by default
Call Rate Select the call rate Optimal rate selection based on site
network conditions
Step 4 Select .
Step 5 End.

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3.2 Hold Meeting through the Contacts
Select a meeting in the contacts list and initiate a call.
 Step
Step 1 Enter the GUI main interface, select contacts .
Step 2 Enter the name of the contact you want to search in the input field.
Step 3 Select .
Step 4 End.
3.3 Send Dual Streams
You can connect your computer to a terminal to display what is stored on your
computer. When you share content on your computer, the remote site can see you
and see what's on your computer screen.
 Precondition
The terminal has connected the computer to the DVI-I IN input of the terminal via a
cable connection.
 Step
Step 1 Press the dual stream button on the remote control.
Step 2 Select “Open Dual Stream”.
Step 3 Press the confirm button on the remote control.
Step 4 End.

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4 Contacts
The contact is used to store remote meeting site information. You can add, edit, and
delete existing information in the contacts. Using an address book saves you the
ability to start a meeting while avoiding entering the wrong address.
4.1 Add Contact
You can add a meeting in the contacts page.
 Step
Step 1 Enter the GUI main interface, select “Contacts” .
Step 2 Select Local “Add” .
Step 3 Enter the name of the meeting to be added in the “Contact” field.
Step 4 Enter the meeting number or IP address to be added in the “Address” field.
Step 5 Select the meeting site grouping in the “Groups” drop-down list box.
Step 6 Select the appropriate “Call Protocol” and “Call Rate”.
Step 7 Select “OK”.
Step 8 End.
4.2 Edit Contact
You can edit a meeting in the contacts page.
 Step
Step 1 Enter the GUI main interface, select “Contacts” .
Step 2 Select the item to be edited in the contacts list and select “Edit”.
Step 3 Edit the meeting name in the “Contact” field in the edit contact interface that
pops up.
Step 4 Edit the meeting number or IP address in the “Address” field in the edit
contact interface that pops up.
Step 5 Select the appropriate “Call Protocol” and “Call Rate”.