Sub-Zero IW-18 User manual

General Information 2
subzero.com 800.222.7820
Integrated Wine Storage
Service Manual

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#7040158 - Revision B - June, 2015
General Information INTEGRATED WINE (IW) SERIES
INTEGRATED WINE (IW) SERIES
IMPORTANT SAFETY INFORMATION
Below are Product Safety Labels used in this manual.
The "Signal Words" used are WARNING or CAUTION.
When reviewing this manual, please note these differ-
ent Product Safety Labels placed at the beginning of
certain sections of this manual. You must follow the
instructions given in the boxes of the Product Safety
Labels in order to avoid personal injury and/or product
damage.
The sample Product Safety Labels below illustrate the
precautions that should be taken when the signal word
is observed.
INTRODUCTION
This Technical Service Manual has been compiled to provide the most recent service information for Integrated Wine
(IW) units. This information will enable the service technician to troubleshoot and diagnose malfunctions, perform
necessary repairs, and return a unit to proper operational condition.
The service technician should read the complete instructions contained in this manual before initiating any repairs.
STATES A HAZARD THAT MAY CAUSE SERIOUS
INJURY OR DEATH IF PRECAUTIONS ARE NOT
FOLLOWED.
Indicates a situation where minor injury or product
damage may occur if instructions are not followed.
In addition, please pay attention to the signal word
“NOTE”, which highlights information that is espe-
cially important for the topic being covered.
This manual is designed to be used by Certified Service Personnel only. Sub-Zero Group, Inc. assumes
no responsibility for any repairs made on Sub-Zero refrigeration units by anyone other than Certified
Service Technicians.
Information and images contained in this manual are the copyright property of Sub-Zero Group, Inc.
Neither this manual nor any information or images contained herein may be copied or used in whole or in part
without the express written consent of Sub-Zero Group, Inc.
© Sub-Zero Group, Inc, all rights reserved.
TECHNICAL ASSISTANCE
If you should have any questions regarding a Sub-Zero
appliance and/or this manual, please contact:
Sub-Zero Group, Inc.
ATTN: Service Department
P.O. Box 44988
Madison, WI 53744-4988
Customer Assistance
Phone #: (800) 222 - 7820
Facsimile #: (608) 441 - 5887
Technical Assistance
(For Technicians in Customer’s Homes Only)
Phone #: (800) 919 - 8324
Parts / Warranty Claims
Phone #: (800) 404 - 7820
Facsimile #: (608) 441 - 5886
Service Department e-mail Address:
[email protected]
Main Office Hours:
8:00 AM to 5:00 PM Central Time
Monday through Friday
(24/7 Phone Coverage)

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INTEGRATED WINE (IW) SERIES
INTEGRATED WINE (IW) SERIES General Information
SUB-ZERO, INC.
MADISON, WISCONSIN





MODEL
WINE REFRIGERATOR TOTAL AMPS REFRIGERANT
SERIAL NUMBER
PRODUCT SERVICE 1-800-222-7820 115Vac, 60Hz, 1 Phase Date Code
Serial Tag Layout
(The serial number tag is located under the wine control mullion on the handle-side wall)
Model Number Serial Number Refrigerant Type
Refrigerant Charge Total Amps Date Code
WARRANTY INFORMATION
This page summarizes the 2, 5 & 12 Year Residential
Warranty provided with every Sub-Zero, as well as two
special warranties:
•Non-Residential Warranty - Applies to units installed
in non-residential applications.
•Display/Model Home Warranty - Applies to distribu-
tor or dealer display units, and units in model
homes, sold three years after date of manufacture.
Following the warranty summaries are details and notes
about the warranties.
TWO, FIVE & TWELVE YEAR Warranty
• 2 year TOTAL PRODUCT, *parts and labor.
• 5 Year SEALED SYSTEM, **parts and labor.
• 6th - 12th year LIMITED SEALED SYSTEM, **parts
only.
ONE & FIVE YEAR Non-Residential Warranty
(Example: Office, Yacht, etc.)
• 1 Year TOTAL PRODUCT, *parts and labor.
• 5 Year SEALED SYSTEM, **parts only.
ONE & FIVE YEAR Display/Model Home Warranty
(Display units sold three years after date of manu-
facture)
• 1 Year TOTAL PRODUCT, *parts and labor.
• 5 Year SEALED SYSTEM, **parts only.
Warranty Details:
* Includes, but is not limited to the following:
Electronic Control System Components, Fan & Light
Switches, Fan Motors & Blades, Drain Pan, Drain
Tubes, Wiring, Light sockets & bulbs, Door hinges,
Compressor Electricals, etc. . .
** Includes the following:
Compressors, Condenser, Evaporators, Filter-Driers,
Heat-exchangers, All Tubing that Carries the Freon.
NOTE: Condenser Fan Motors and compressor elec-
tricals are NOT considered sealed system parts.
Warranty Notes:
• All warranties begin at unit's initial installation date.
• All Warranty and Service information collected by Sub-
Zero is arranged and stored under the unit serial num-
ber, and the customer's name.
• Sub-Zero requests that you have the model and serial
number available whenever contacting the factory or
parts distributor.
• The serial tag is located under the wine control mullion
on the handle-side wall.

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General Information INTEGRATED WINE (IW) SERIES
INTEGRATED WINE (IW) SERIES
FEATURE
1Product Rating Plate
2Interactive Control Panel
3Wine Storage Racks
4Display Rack
5Storage Drawers (model IW-30R)
6Full-View Glass Door
7Home Security Connection
Column model.
Tall model with storage drawers.
5
3
6
7
4
2
1
3
6
7
4
2
1
INTEGRATED WINE FEATURES

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INTEGRATED WINE (IW) SERIES
INTEGRATED WINE (IW) SERIES General Information
Interactive Control Panel
For initial start up, touch and hold ‘power’ on the control
panel for 2 seconds.
Temperature can be adjusted in one-degree increments on
the home screen. All wine storage models have separate
temperature controls for each zone. Temperatures are preset
at 45°F (7°C) for the upper zone and 55°F (13°C) for the lower
zone. IW-30R storage drawers are preset at 38°F (3°C). To
change the temperature, touch the temperature being
adjusted, then press ‘+’ or ‘-’ until desired temperature is
displayed. Refer to the illustration below.
Once temperature has been adjusted, additional features
can be activated or deactivated from the options screen.
Touch to view the options screen. Refer to the illustration
below.
OPTIONS SCREEN
Touch to activate or deactivate door/drawer alarm.
Touch to activate accent lighting.
Touch to activate humidor feature.
Touch to adjust drawer temperature (IW-30R only).
Touch to view settings screen.
SETTINGS SCREEN
Touch to view model information.
Touch to select temperature unit, Fahrenheit or Celsius.
Touch to adjust control panel brightness and contrast.
Touch to adjust door/drawer alarm volume and pitch.
Touch to adjust door/drawer alarm duration.
Touch to enter Sabbath mode.
Touch to view troubleshooting and service information.
Touch to set clock.
Touch to select smart home options.
Touch to select language options.
Home screen.
Options screen (IW-30R shown).
Options screen (IW-18, IW-24, IW-30 shown).
INTERACTIVE CONTROLS

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General Information INTEGRATED WINE (IW) SERIES
INTEGRATED WINE (IW) SERIES
MODEL DESCRIPTIONS
This page briefly describes the models covered in this Technical Service Manual.
Model IW-18
IW-18
MODEL DESCRIPTION
Integrated Wine Storage Unit - 18” width
Model IW-24
IW-24
MODEL DESCRIPTION
Integrated Wine Storage Unit - 24” width

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INTEGRATED WINE (IW) SERIES
INTEGRATED WINE (IW) SERIES General Information
Model IW-30
IW-30
MODEL DESCRIPTION
Integrated Wine Storage Unit - 30” width
Model IW-30R
IW-30R
MODEL DESCRIPTION
Integrated Wine Storage Unit - 30” width,
with Lower Refrigerator Drawer Section