Sungrow COM100E User manual

COM100D_E-UEN-Ver11-201908
COM100D/COM100E
Smart Communication Box
User Manual

Contents
1About This Manual..............................................................1
1.1 Validity.......................................................................................1
1.2 Type Description........................................................................1
1.3 Intended Use.............................................................................1
1.4 Target Group .............................................................................1
1.5 How to Use This Manual ...........................................................2
1.6 Symbol Explanation...................................................................2
2Safety Instruction................................................................4
3Product Introduction...........................................................6
3.1 Function Description..................................................................6
3.1.1 Brief Introduction.......................................................................6
3.1.2 Networking Application.............................................................. 6
3.2 Appearance...............................................................................8
3.3 Dimensions ...............................................................................8
4Installation Flow ..................................................................9
5Mechanical Installation.....................................................10
5.1 Unpacking and Inspection.......................................................10
5.2 Location Requirements ........................................................... 11
5.3 Installation Tools...................................................................... 11
5.4 Installation Method..................................................................12
5.4.1 Wall-Mounting .........................................................................12
5.4.2 Pole-Mounting (Optional)......................................................... 14
5.5 Antenna Connection (Optional)............................................... 15
6Electrical Connection .......................................................17
6.1 Waterproof Terminal Description .............................................17
6.2 Internal Structure.....................................................................18
6.3 Preparation Before Cable Connection.....................................18
6.4 Grounding ...............................................................................19
6.5 RS485 Port..............................................................................19
6.5.1 Connect to the Device with RS485 Port .................................. 19

6.5.2 Connect to the Device with RJ45 Port..................................... 21
6.6 Ethernet Port............................................................................22
6.7 External AC Power Supply Cable.............................................22
6.8 External DC Power Supply Cable............................................23
6.9 Inspection after Cable Connection...........................................24
7Commissioning .................................................................25
7.1 Check before Commissioning..................................................25
7.2 Commissioning Steps ..............................................................25
8Grid Dispatching Function...............................................27
8.1 Function Description................................................................27
8.2 Interface Description................................................................28
8.2.1 Digital Control Interface........................................................... 28
8.2.2 Analog Control Interface.......................................................... 30
8.2.3 DRM Control Interface............................................................. 30
9WEB Interface....................................................................32
9.1 Running Requirements............................................................32
9.2 Configure PC Network Parameters..........................................32
9.3 Login Steps..............................................................................33
9.4 Interface Introduction...............................................................33
10 Appendix............................................................................34
10.1 Technical Parameters ..............................................................34
10.2 Quality Guarantee....................................................................35
10.3 Contact ....................................................................................36

1
1 About This Manual
1.1 Validity
This manual is valid for the smart communication box researched and
manufactured by Sungrow Power Supply Co., Ltd.
COM100D
COM100E
The foregoing smart communication boxes are referred to as the "COM100" for
short unless otherwise specified.
1.2 Type Description
Type
Configuration
Communication
manner
COM100D
Includes Logger1000A, switch-mode
power supply, surge protection device,
micro circuit breaker, and lighting
device inside
Support of 4G and WiFi
communication
COM100E
Includes Logger1000B, switch-mode
power supply, surge protection device,
micro circuit breaker, and lighting
device inside
Support of WiFi
communication
1.3 Intended Use
This manual is intended to provide the reader with detailed information on the
COM 100 and describe how to install and operate the device.
1.4 Target Group
This manual is intended for technically qualified persons who need to install,
operate, and maintain the COM100 and users who need to perform daily
operations.

1 About This Manual User Manual
2
1.5 How to Use This Manual
Read this manual carefully before performing operation on the device. Keep the
manual in a convenient place for future reference.
All rights reserved including the pictures, symbols, and markings used in this
manual. Any reproduction or disclosure, even partially, of the contents of this
manual is strictly prohibited without prior written authorization of Sungrow.
The content of the manual will be periodically updated or revised as per the
product development. It is probably that there are changes in manuals for the
subsequent module edition. If there any inconsistency, the actual product shall
prevail.
1.6 Symbol Explanation
This manual contains important safety and operational instructions that must be
accurately understood and respected during the installation and maintenance of
the equipment.
To ensure the optimum use of this manual, note the following explanations of
the symbols used.
DANGER indicates a hazard with a high level of risk which, if not
avoided, will result in death or serious injury.
WARNING indicates a hazard with a medium level of risk which, if not
avoided, could result in death or serious injury.
CAUTION indicates a hazard with a low level of risk which, if not
avoided, could result in minor or moderate injury.
NOTICE indicates a situation which, if not avoided, could result in
equipment or property damage.

User Manual 1 About This Manual
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NOTE indicates additional information, emphasized contents or tips to
help you solve problems or save time.

4
2 Safety Instruction
This chapter mainly introduces safety instructions that need to be respected
during the operation of the COM100.
The COM100 has been designed and tested strictly according to international
safety regulations. As electrical and electronic equipment, the COM100 must be
installed, commissioned, operated, and maintained in strict accordance with
related safety instructions. Incorrect operation or misuse of the device may
cause:
personal injury of the operators or the third party
device damage of the operators or the third party
Therefore, the following safety instructions must be read and always kept in
mind prior to any work. All detailed work-related safety warnings and notes will
be specified at the critical points in corresponding chapter.
All operation and electrical work must only be performed by qualified
personnel.
Before Installation
COM100 complies with FCC/IC RSS-102 radiation exposure limits set
forth for an uncontrolled environment.
COM100 should be installed and operated with minimum distance
20cm between the radiator & user's body.

User Manual 2 Safety Instruction
5
After receiving the device, check if there is damage caused during
transport. Contact Sungrow or the forwarding company once any
problem is detected.
The related operators must be familiar with the safety instructions in
this manual and other safety regulations about the installation,
operation and maintenance of the COM100.
Correct moving, transport, installation, operation and maintenance are
important for the long-term operation of the Logger1000.
During Installation
The COM100 can only be used as described in this manual. Alter the
product without authorization or use spare parts not sold or
recommended by Sungrow may lead to fire, electric shock or other
damages.
Disconnect all electrical connections and the upstream input switch to
make sure the COM100 is voltage-free during installation.
Maintenance and Replacement
The maintenance of the COM100 can only be performed by qualified
personnel from service dept. of Sungrow or other qualified personnel.
User can never maintain or replace the modules and other parts.
Serious personal injury or property loss may follow if otherwise.
Never replace the internal components of the COM100 without
authorization. Sungrow shall not be held liable for any possible
damage caused by ignorance of this warning.

6
3 Product Introduction
3.1 Function Description
3.1.1 Brief Introduction
With a data logger integrated inside, the COM100 is featured with flexible
networking, auxiliary maintenance, and easy operation.
Flexible networking
Support of RS485, Ethernet, and WiFi communication
Support of access by various environment sensors, energy meters, and
Meteo Stations
Auxiliary maintenance
Support of batch inverter parameter setting and software upgrading
Support of remote desktop function, lower maintenance costs
Support of automatic search and allocation of inverter address, easier onsite
debugging
Support of grid control instruction and power factor control
Support of local real-time monitoring, unnecessary to connect the Internet
Easy operation
Equipped with lighting device for ease of night maintenance
Plastic enclosure, lighter weight and easier installation
3.1.2 Networking Application
The COM100 can monitor running information of the PV system in real time and
transfer the information to the background.
As shown in the figure below, the COM100 communicate with iSolarCloud via a
switch.

User Manual 3 Product Introduction
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Transformer Grid
Energy meter
InverterPV module
Meteo Station
COM100
Router
iSolarCoud
RS485
Ethernet cable
Internet
Switch
SCADA system
Insight
Power cable
The COM100 can be connected to iSolarCloud via the router or connected to
the iSolarCloud via the WiFi or 4G network.
Transformer Grid
Energy meter
inverter
PV module
Meteo Station
COM100
Router
iSolarCloud
4G
WiFi
RS485
Ethernet cable
Internet
WiFi
4G (optional)
4G
4G
Power cable

3 Product Introduction User Manual
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3.2 Appearance
A
A
B
Item
Name
Description
A
Mounting ear
4, for ease of installation
B
Waterproof terminal
-
3.3 Dimensions
The dimensions of the COM100 are as follows:
Width（W）
Height（H）
Depth（D）
Fig. 3-1 COM100 dimensions
Width (W)
Height (H)
Depth (D)
460mm
315mm
130mm

9
4 Installation Flow
The following figure shows the overall installation flow of the COM100.
Mechanical installation
Electrical installation
Check before commissioning
Running steps
End
1
2
Unpacking and inspection
4
3
5
6
Location selection
Start
Fig. 4-1 Installation flow
Tab. 4-1 Description of the installation flow
No.
Procedure
Reference chapter
1
Unpacking and inspection
5.1
2
Location selection
5.2
3
Mechanical installation
5.4~5.5
4
Electrical installation
6
5
Check before commissioning
7.1
6
Running steps
7.2

10
5 Mechanical Installation
5.1 Unpacking and Inspection
Check the scope of delivery for completeness according to the packing list. The
following items should be included:
ABD
C
EF G
Fig. 5-1 Scope of delivery
Item
Name
Description
A
COM100
-
B
Documents
Quick user manual, delivery inspection report,
packing list, warranty card, and certificate
C
Cable tie
12, used for binding the cables
D
Hexagon bolt
assembly
4, M6 x 45, used for wall-mounting to fasten the
device on the metal surface
E
Expansion bolt
4, M6 x 60, used for wall-mounting to fasten the
device on the concrete wall
F
Terminal resistor
6x120Ω
Note: if there are more than 15 devices connected
on the RS485 bus, it is recommended to connect a
120Ωterminal resistor in parallel on the A and B
lines at the head (or tail end) of the bus
G
OT terminal
M5x10, used for grounding connection

User Manual 5 Mechanical Installation
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5.2 Location Requirements
Environment Requirements
With the ingress of protection IP66, the COM100 can be installed both
indoors and outdoors (more often).
Ambient temperature: -30℃to +60℃; and ambient humidity: ≤95%. If
otherwise, the internal components will be damaged.
Take anti-moisture and anti-corrosion measures.
5.3 Installation Tools
Installation tools include but are not limited to the following recommended ones.
If necessary, use other auxiliary tools on site.
Type
Tool
General
tools
Utility knife
Marker
Measuring tape
Protective
gloves
Dust mask
Goggles
Vacuum
cleaner
-
Installation
tools
Hammer drill
Electric
screwdriver
Wire stripper
Wire clipper

5 Mechanical Installation User Manual
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Type
Tool
Phillips
screwdriver
Rubber
mallet
Crimping tool
RJ45 crimping
tool
5.4 Installation Method
The COM100 can be installed in wall-mounting manner or pole-mounting
manner.
Be aware of the weight of the COM100 throughout the installation
process!
Tip over or fall of the device due to inappropriate operation can cause
personal injury!
5.4.1 Wall-Mounting
Mount the COM100 onto the concrete wall or metal surface
according to onsite conditions.
Avoid drilling holes in the utility pipes and/or cables attached to back
of the wall!
Operation personnel should wear goggles and dust mask throughout
the drilling process to avoid dust inhalation or contact with eyes..

User Manual 5 Mechanical Installation
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The following figure shows the installation dimensions of the COM100.
460mm
174mm
Concrete Wall
Step 1Select an appropriate installation
surface.
Step 2Mark positions for drilling holes with
a marker.
Step 3Drill the holes with a drill according
to the marks made before.
φ8
Step 4Secure all the expansion bolts into
the holes with a rubber hammer.
Step 5Fix the COM100 onto the
installation surface with the
enclosed fasteners.

5 Mechanical Installation User Manual
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Metal Surface
Step 1Select an appropriate installation
surface.
Step 2Mark positions for drilling holes with
a marker.
Step 3Drill the holes with a drill according
to the marks made before.
φ8
Step 4Fix the COM100 onto the
installation surface with the
enclosed fasteners.
Step 5Check and ensure that the
COM100 is firmly in place.
5.4.2 Pole-Mounting (Optional)
The COM100 can be installed in the pole-mounting manner which should be
specified when you place an order. Sungrow will design according to actual
installation conditions.
Accessories supplied with the COM100 include matching screw assembly, nuts,
brackets, clamps, etc.
The installation procedure is as follows:
Step 1Anchor the COM100 to the mounting-brackets by using the screw
assembly via the mounting ears, as shown in the figure below.

User Manual 5 Mechanical Installation
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Step 2Fix the mounting-brackets with the clamps by using the nuts.
5.5 Antenna Connection (Optional)
The COM100 comes standard with a antenna. If the COM100 is to be installed
in a container, purchase a sucker antenna.
Step 1Release the 4 screws on the front side of the COM100 and open the
front cover of the cabinet.
Step 2Loosen the "RF" waterproof terminal on the bottom of the COM100.
Step 3Lead the antenna through the "RF" waterproof terminal,and secure
clockwise the nut at the end of the antenna to the corresponding terminal
on the bottom of the Logger1000.

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Step 4Place the sucker antenna base on a metal surface outside the container.
Metal enclosure
Metal enclosure