Sungrow SG30CX User manual

TD_20210219_SG30-50-110CX Commissioning Guide_V1.1 Page 1 of 21
© SUNGROW AUSTRALIA GROUP PTY LTD All rights reserved.
As we continuously improving our products, changes to this document may occur without notice.
SG30/50/110CX Inverters Commissioning Quick
Guide (with Logger1000 and EyeM4)
Disclaimer
The material in this document has been prepared by Sungrow Australia Group Pty. Ltd. ABN 76 168
258 679 and is intended as a guideline to assist solar installers for troubleshooting. It is not a statement
or advice on any of the Electrical or Solar Industry standards or guidelines. Please observe all OH&S
regulations when working on Sungrow equipment.
Version
Revision History
Created by
Date
1.0
First version
AU Service Team
24th Dec 2020
1.1
Issued for Approval
AU Service Team
19th Feb 2021
This document only applies to Sungrow Power three-phase inverters (including
SG30CX, SG50CX and SG110CX) with Logger1000 or EyeM4. The information in this
document may contain predictive statements including, without limitation, statements
regarding the future financial and operating results, future product portfolio, new
technology, etc. There are several factors that could cause actual results and
developments to differ materially from those expressed or implied in the predictive
statements. Therefore, such information is provided for reference purpose only and
constitutes neither an offer nor an acceptance. Sungrow Power may change the
information at any time without notice.

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© SUNGROW AUSTRALIA GROUP PTY LTD All rights reserved.
As we continuously improving our products, changes to this document may occur without notice.
Contents
1Introduction ......................................................................................................... 3
2RS485 Connections............................................................................................ 5
2.1 Inverter Connection (Daisy Chain)................................................................ 5
2.2 Energy Meter Connection ............................................................................. 6
2.3 Connection to Logger1000 ............................................................................... 8
2.4 Connection via EyeM4...................................................................................... 9
3Web Portal Setup...............................................................................................11
3.1 Access Web Portal.......................................................................................11
3.2 Set local time................................................................................................12
3.3 Scan for Inverters.........................................................................................13
3.4 Add Energy Meter........................................................................................14
3.5 Enable Remote Control................................................................................16
3.6 Internet Connection......................................................................................17
3.6.1 Connect via Ethernet Cable (Logger1000 only) ........................................17
3.6.2 Connect via WiFi (Logger1000 and EyeM4C)...........................................17
3.6.3 Connect via 4G (EyeM4A Only)................................................................18
3.7 Add CT Transformation Ratio.......................................................................19
3.8 Setup Export Control if required...................................................................19
4Create Plant on iSolarCloud...............................................................................20
5Updating the Logger1000/EyeM4.......................................................................21

TD_20210219_SG30-50-110CX Commissioning Guide_V1.1 Page 3 of 21
© SUNGROW AUSTRALIA GROUP PTY LTD All rights reserved.
As we continuously improving our products, changes to this document may occur without notice.
1 Introduction
This quick guide is showing how to commission the SG30/50/110CX inverters and it
is to be read in conjunction with the Sungrow’s User Manuals.
Where more than one inverter, or an energy meter installed, the commissioning and
iSolarCloud connection is done via a Logger1000(Up to 30 devices) and EyeM4(Up to
10 devices).
For export control and load consumption, an energy meter (DTSD1352-C/1(6)A with
external CT) needed to be connected.
All of the components are connected via daisy-chain as per standard RS485 topology.
Logger 1000
RS485 A
RS485 B
RS485 A
RS485 B
3-Phase meter
Inverter 1
Inverter n

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As we continuously improving our products, changes to this document may occur without notice.
Please use the following checklist for quick commissioning:
Procedures
Yes/No
RS485
connection
RS485 communication cables installed correctly between
inverters/ inverters to Logger1000/ meter to the logger1000
or the inverter has EyeM4 by terminal blocks?
RS485 communication cables installed correctly between
energy meter DTSD1352-C/1(6)A to Logger1000/ to the
inverter has the EyeM4 by terminal blocks?
Logger1000/
EyeM4 web
portal setup
Logger1000/ EyeM4 Setup via WLAN (11.11.11.1;
password: pw1111)
Set the local time
Auto search inverters
Add the energy meter and adjust CT Transformation Ratio
Set up export control if required
Remote
maintenance
Connect to internet via Ethernet Cable/ WiFi/ 4G
Enable International Server
Update iSolarCloud serve domain
Check Port Parameter for IP address
Setup Online
Monitoring
Create a solar plant via iSolarCloud APP via an installer
account

TD_20210219_SG30-50-110CX Commissioning Guide_V1.1 Page 5 of 21
© SUNGROW AUSTRALIA GROUP PTY LTD All rights reserved.
As we continuously improving our products, changes to this document may occur without notice.
2 RS485 Connections
2.1 Inverter Connection (Daisy Chain)
Recommend that RS485 can be connected by terminal blocks.
Please note SG15/20KTL-MT inverters connection is different as SG30/50/110CX inverters.
Optional: Ensure the termination resistors (120 Ohm) are enabled ON (SW1) at each
end of the RS485 in the inverter line (only the first and the last inverter) when more
than 15 inverters are connected.

TD_20210219_SG30-50-110CX Commissioning Guide_V1.1 Page 6 of 21
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As we continuously improving our products, changes to this document may occur without notice.
2.2 Energy Meter Connection
The site electrician will need to calculate the CT ratio required as per the installation.
Default Modbus address is 1 and the secondary current of CT should be 5A. Please
refer Meter Selection Guide for reference.
The corresponding pinouts to RJ45 are Pin 3 (White-green) to RS485- B and Pin 6
(Green) to RS485+ A:
DTSD1352 energy meter connection:
•Terminal 21 = RS485+ A (Green)
•Terminal 22 = RS485- B (White/Green)

TD_20210219_SG30-50-110CX Commissioning Guide_V1.1 Page 7 of 21
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DTSU666 energy meter connection:
•Terminal 24 = RS485+ A (Green)
•Terminal 25 = RS485- B (White/Green)
Logger1000 connection: Connect to Logger1000 via the RS485 cable from the
energy meter on RS485 port A2 and B2 if it has not been used.
EyeM4 connection: Connect the energy meter RS485 to A2/B2 (RS485-2 Interface)
terminals in the inverter that has the EyeM4 dongle.
Note: the Logger1000 and EyeM4 must be updated to the latest firmware to support
the DTSU666 energy meter. To upgrade the Logger1000/ EyeM4, refer to th Part 5 of
this document.

TD_20210219_SG30-50-110CX Commissioning Guide_V1.1 Page 8 of 21
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As we continuously improving our products, changes to this document may occur without notice.
2.3 Connection to Logger1000
Connect the RS485 comms from the inverter(s) via A1/B1 and the energy meter via
A2/B2 (can be connect to A3/B3 if A2/B2 is occupied by inverters) to the Logger1000
as an example.
On the logger1000 side, A1 and B1 are terminals to connect with the inverter which
display as COM1 on the Logger1000 web portal; A2 and B2 are the terminals to
connect with the energy meter, they are shown as COM2on the portal.

TD_20210219_SG30-50-110CX Commissioning Guide_V1.1 Page 9 of 21
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As we continuously improving our products, changes to this document may occur without notice.
2.4 Connection via EyeM4
Connect the energy meter RS485 to A2/B2 (RS485-2 Interface) terminals in the
inverter that has the EyeM4 dongle. (Communication PCB varies between inverter
models –ensure to use A2/B2).
Figure 1.4.1 RS485 connections in the inverter (SG30/50CX and SG110CX)
Important: Enable RS485 Port for Inverter via iSolarCloud App
Access the iSolarCloud App via Bluetooth, once clicking Bluetooth, you will be
prompted to select the Bluetooth device (Inverter SN). Click on the SN you wish to
connect to and then login to the inverter. Please put in “admin” as the account and the
password (pw8888).
Click "More" > "Settings" > “Operation Parameters” > “Other Parameters” > Enable”
transparent transmission via standby RS485 port.

TD_20210219_SG30-50-110CX Commissioning Guide_V1.1 Page 10 of 21
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As we continuously improving our products, changes to this document may occur without notice.

TD_20210219_SG30-50-110CX Commissioning Guide_V1.1 Page 11 of 21
© SUNGROW AUSTRALIA GROUP PTY LTD All rights reserved.
As we continuously improving our products, changes to this document may occur without notice.
3 Web Portal Setup
The commissioning and web portal setup processes for the Logger1000 and EyeM4
are almost the same.
3.1 Access Web Portal
Use a smart device or laptop under Wi-Fi function to search for the SG********** (10
digits number) network that corresponds to the Logger1000 or EyeM4 dongle serial
number. Connect to the network, if a password required, use the serial number.
Open a web browser and enter IP address (11.11.11.1) to access below Logger1000/
EyeM4 web page.
Then log in the account with the password “pw1111”via the right top corner login
button. When you log in for the first time, a help window will pop up for instruction. The
device name will show on the top left corner of the page. If it is a Logger1000, it will

TD_20210219_SG30-50-110CX Commissioning Guide_V1.1 Page 12 of 21
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As we continuously improving our products, changes to this document may occur without notice.
show Logger1000; if it is EyeM4, it will show EyeM4. All the other layouts and options
will be the same.
3.2 Set local time
Navigate to ‘System Time’ under System and select Clock Source to ‘NTP’ and Time
Zone to ‘UTC+10:00’and make sure to Save
Device Name

TD_20210219_SG30-50-110CX Commissioning Guide_V1.1 Page 13 of 21
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As we continuously improving our products, changes to this document may occur without notice.
3.3 Scan for Inverters
Navigate to ‘Device’ and click ‘Device List’ section and click ‘Auto search’. Sungrow
inverters will be automatically detected as long as they are correctly connected and
energized.
Confirm the communication status for each device under Communication status
section. Green icon indicates the connection works and red icon means no connection
between Logger1000/ EyeM4 and the device.

TD_20210219_SG30-50-110CX Commissioning Guide_V1.1 Page 14 of 21
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As we continuously improving our products, changes to this document may occur without notice.
3.4 Add Energy Meter
The energy meter needs to be manually added which is same as any other 3rd party
equipment.
To add the energy meter, click ‘Add device’and select a device type in the pop-up
window and fill in the required information (Add device for DTSD1352/DTSU666
energy meter and device address: 254).
If it is a DTSU666 meter and not show up in the list, you may need to update the
Logger1000/EyeM4 first. Refer to the Part 5 in this document.
Logger1000
EyeM4
If the meter connected with A2 and B2
on the Logger1000, the port number on
the portal is COM2.
If the meter connected with A3 and B3
on the Logger1000, the port number on
the portal is COM3.
Ensure the port is COM1

TD_20210219_SG30-50-110CX Commissioning Guide_V1.1 Page 15 of 21
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As we continuously improving our products, changes to this document may occur without notice.

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As we continuously improving our products, changes to this document may occur without notice.
3.5 Enable Remote Control
Select System-> Remote maintenance, enable the function and make sure
the Remote Service Address is selected as International Server.
Then go to System-> Transfer Configuration, click the Setting gearwheel
highlighted in red to change the Server Domain. Please make sure the domain
address is api.isolarcloud.com.hk

TD_20210219_SG30-50-110CX Commissioning Guide_V1.1 Page 17 of 21
© SUNGROW AUSTRALIA GROUP PTY LTD All rights reserved.
As we continuously improving our products, changes to this document may occur without notice.
3.6 Internet Connection
3.6.1 Connect via Ethernet Cable (Logger1000 only)
Select System -> Port Parameter -> Ethernet.
Select ON for the DHCP setting and the home router could allocate a random
IP address to Logger1000. When Logger1000 is successfully connected to internet
via Ethernet cable and communicate with iSolarCloud, the Ethernet port icon
and the cloud icon on the left column (at the bottom) will be on.
3.6.2 Connect via WiFi (Logger1000 and EyeM4C)
Select System -> Port Parameter -> WiFi.
Turn on the WiFi switch. Choose the customer network and enter the password, it will
display as Available WLAN Networks when it is connected successfully. When The
Logger1000 or EyeM4C is successfully connected to internet via WiFi and
communicate with iSolarCloud, the WiFi icon and the cloud icon on the left
column (at the bottom) will be on.

TD_20210219_SG30-50-110CX Commissioning Guide_V1.1 Page 18 of 21
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As we continuously improving our products, changes to this document may occur without notice.
3.6.3 Connect via 4G (EyeM4A Only)
No special settings required. Make sure the EyeM4A are firmly connected and Remote
Maintenance and Transfer Configuration (Section 2.5) are correctly set. When
EyeM4A is successfully connected to internet via 4G and Communicate with
iSolarCloud, the 4G icon and the cloud icon on the left column (at the
bottom) will be on.

TD_20210219_SG30-50-110CX Commissioning Guide_V1.1 Page 19 of 21
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As we continuously improving our products, changes to this document may occur without notice.
3.7 Add CT Transformation Ratio.
Navigate to ‘Device Monitoring’ and select the meter DTSD1352. Click “Initial
Parameter”. If the ratio is 200/5, then enter value 40 in the CT Transformer Ratio.
3.8 Setup Export Control if required
Select Power Control -> Active Power. Then you can set all the parameters as
following figures. The Fixed Value of Active Power is the part to set the power limit.
Note: make sure to disable ‘Feed-in stop’
Example: A 50 kW inverter and need export limit to 20 kW, then enter ‘Fixed Value of
Active Power’to 20 kW.

TD_20210219_SG30-50-110CX Commissioning Guide_V1.1 Page 20 of 21
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As we continuously improving our products, changes to this document may occur without notice.
4 Create Plant on iSolarCloud
The iSolarCloud portal is available for the Logger1000/ EyeM4 online monitoring. You
need to create an iSolarCloud installer account if you do not have one, then you can
create a plant to link with Logger1000/ EyeM4 via the iSolarCoud APP.
Login your account and click “ ” on top right corner to create a new plant.
Create Plant -> Commercial -> PV ->Scan the QR Code of Logger1000 or EyeM4.
Then you only need to enter the customer’s basic information, and the plant will be
created in a few minutes.
Disable