Sunrise Medical Switch-It Dual Pro Head Array User manual

247749
Switch-It
Dual Pro Head Array®
Owner's Manual

Dealer signature and stamp
Thank you for choosing a Switch-It Product. We want to
hear your questions or comments about this manual, the
safety and reliability of your system, and the service you
receive from your Authorized Dealer. Please feel free to
write or call us at the address and telephone number below:
Sunrise Medical (US) LLC
Customer Service Department
2842 N. Business Park Ave
Fresno, CA 93727 USA
[phone]
Be sure to return your warranty card, and let us know if you
change your address. This will allow us to keep you up to
date with information about safety, new products, and
options to increase your use and enjoyment of this base
system.
You can also register your product at:
www.sunrisemedical.com/register
FOR ANSWERS TO YOUR QUESTIONS
Your Authorized Dealer knows your wheelchair best, and can
answer most of your questions about system safety, use and
maintenance. For future reference, fill in the following:
Supplier: __________________________________________
Address: __________________________________________
_________________________________________________
Telephone: ________________________________________
Serial #:______________ Date/Purchased:_______________
INFORMATION YOU SHOULD KNOW
No component of this system was made with Natural Rubber Latex.
www.sunrisemedical.com /register
DISPOSAL AND RECYCLING INFORMATION
When this product reaches the end of its life, please take
it to an approved collection or recycling point designated
by your local or state government. This Seating system is
manufactured using a variety of materials, Your product
should not be disposed of as ordinary household waste.
You should dispose of your system properly, according to
local laws and regulations. Most materials that are used in
the construction of this product are fully recyclable. The
separate collection and recycling of your product at the
time of disposal will help conserve natural resources and
ensure that it is disposed in a manner that protects the
environment.
Ensure you are the legal owner of the product prior to
arranging for the product disposal in accordance with the
above recommendations.
247749 Rev. C
2
Dual Pro Head Array

WARNING
This device can be affected by Electro-Magnetic Interference (EMI) and Radio Frequency
Interference (RFI).
-Radio wave sources, such as radio stations, TV stations, amateur radio (HAM) transmitters, two-way
radios, and cellular phones can affect powered control.
- If unintended movement or brake release occurs, turn the power wheelchair OFF and do not
operate until inspected, repaired, and/or replaced.
- If the chair acts in an erratic manner, turn the power wheelchair OFF and do not operate until
inspected, repaired, and/or replaced.
- If the joystick stem is damaged, it can cause the chair to operate erratically, turn the power
wheelchair OFF and do not operate until inspected, repaired, and/or replaced.
- If any of the device cabling becomes frayed, cut, or disconnected in any way, t urn the power OFF
and do not operate until inspected, repaired, and/or replaced.
NOTE: Check all parts for shipping damage. In case of damage DO NOT use. Contact Carrier/
Sunrise Medical for further instructions.
DO NOT install this equipment without first reading and understanding this manual. If you are
unable to understand the Warnings, Cautions, and Instructions, contact a qualified clinician or
supplier - otherwise injury or damage may occur.
WARNING
247749 Rev. C
3
Dual Pro Head Array

User information
Congratulations on choosing a Switch-It product. Sunrise
Medical’s high-quality mobility products are designed to
enhance independence and make your everyday life easier.
As a part of our ongoing product improvement initiative,
Sunrise Medical reserves the right to change specifications
and design without notice.
This user manual
This user manual will help you to use and maintain your
product safely.
If you are visually impaired,
this document can be viewed
in PDF format at
www.SunriseMedical.com
AB FG
D
CE
247749 Rev. C
4
Dual Pro Head Array

A. Product Description:
The Dual Pro® is a fully adjustable, truly proportional head array
with "On Board Programming" which allows for fine-tuned
adjustments and customization to provide the user with an easy-
to-learn, precise, and intuitive driving experience. The Dual Pro
contains a combination of proximity and force sensor
technologies. This patented technology allows the user to operate
their wheelchair using the full range of the wheelchair’s speed and
acceleration parameters which may be customized in the field.
Traditional switched head arrays do not allow this level of
customization. The Dual Pro is available with either long “facial”
pads or round “spot” pads.
B. Technical Information:
• Alternative Control Type: Proportional
• Activation Type: Proximity and Force
• Activation Surface:
o DPA: 4” x 2” (100mm x 50mm)
o DPP: 2” x 1” (50mm x 25mm)
• Activating Force: Adjustable
• Sensing Distance: 10mm
• Feedback: Power wheelchair movement
• Connector Type: D-Sub 9 connection to wheelchair
display
• Dual Pro Pad Dimensions, Figures 1-3:
o Back Pad: 6.5” x 4.75” (165mm x 120mm)
o Long “facial” pads: 5” x 1.5” (127mm x 38mm)
o Round “spot” pads: 2.5” (63.6mm) diameter
C. Compatibility:
• Penny & Giles R-Net Electronics: Omni is required
• Curtis Electronics Enable 50: Enhanced Display is
required
• Dynamic Controls DX2: Switch It DX Dongle (DXD) is
required
D. Key Features:
Unique to the Dual Pro is its ability to be programmed to
behave as:
• A switched control, which operates based on the
distance of the head from the sensor.
• A proportional control, which operates based on the
force or pressure applied to the sensor.
• A combination of both switched and proportional
controls, offering a precise and intuitive driving
experience, Figure 4.
The Dual Pro is a true proportional drive control that, like a
gas pedal and steering wheel, offers a full range of
acceleration and deceleration, 360° turning range, and
veering control.
1
2
3
4
Dual Pro back pad (DPA and DPP versions)
Dual Pro (DPA version) side "facial" pad
Dual Pro (DPP version) side "spot" pad
247749 Rev. C
5
Dual Pro Head Array

6
5
E. Sensitivity:
The Dual Pro can be programmed conveniently from the
back pad of the head array (Figure 7), allowing for simple
set-up and in-field adjustments with the client in the
wheelchair. Each pad of the Dual Pro has a force and
proximity sensitivity setting: more lights on Force means more
force is required to reach full speed, and more lights on
Proximity means the user will achieve more speed when
within range of the proximity sensor.
It is recommended the chair speed settings are set to 100%
and fine tuning adjustments made through the Dual Pro
individual pad settings. This is because the Dual Pro will send
a signal to the chair as a percentage of full speed. Each
light on Force and Proximity equals approximately 20% of
the programmed speed for that profile.
8
The Dual Pro has three 1/8” jackports (called “SmartJacks”)
for external switches: mode, reverse, and an assignable user
switch. These are located on the bottom of the back pad
and are compatible with common electronic and
mechanical switches with a mono or stereo plug output (i.e.
egg switch, micro lite switch, etc). A few of the most popular
configurations include a proximity sensor mounted in a
flexible gooseneck, Figure 5, and a piko switch mounted on
a rigid rod, Figure 6.
The Dual Pro contains a tilt sensor feature which disables the
back pad when the user is in a pressure relief position. The
angle at which the tilt sensor activates is also customizable
and should be set at a point between a good driving
inclination and a good tilt inclination, Figure 8.
7
Key Features (continued):
1.
2.
3.
Regular Driving Angle
Tilt Sensor Activation – Back Pad Disabled
Pressure Relief Angle
247749 Rev. C
6
Dual Pro Head Array

G. Troubleshooting
Issue: Back pad without function, left and right pads Troubleshooting
functioning.
Common Reason: Tilt sensor is active. Check if blue power light is blinking BLUE. If
so, the back pad is locked out. Follow steps below.
Solution: Disable the tilt sensor feature.
1. Press and continue to hold the Proximity button
2. Turn the Omni or Enhanced Display OFF (continue to
hold the Proximity button)
3. Turn the Omni or Enhanced Display ON (continue to
hold the Proximity button)
4. Release the Proximity button only after the Omni or
Enhanced Display has cycled ON completely.
The Power LED should now be solid BLUE.
If additional help is needed call Sunrise Technical Support at
1.800.333.4000.
F. Forward Driving Sensitivity
The Dual Pro can be easily programmed to adjust the forward driving directional sensitivity. The purpose of this state
is to center the forward driving heading of the powered wheelchair in a user-controlled manner. During normal
operation of the wheelchair, holding the Set and Prox buttons on the back pad enters a state where the forward
driving directional heading can be adjusted. When the Dual Pro has entered this state, the Left and Right back pad
LED indicators will blink continuously. In this state, the Force and Prox buttons can be used to adjust the directional
heading. The Force button will adjust the directional heading to the right and the Prox button will adjust the
directional heading to the left.
Adjusting the heading will be displayed on the back pad through the Force and Prox gauge LED indicators. Settings
more to the right will have an LED indicator show on the Force gauge. Higher values of that rightward heading will
cause the Force gauge LED indicator to blink. There are a total of ten settings for the forward driving heading that
relate to rightward headings, with the lowest rightward heading showing a Force gauge indicator solid at the
number 1 and the highest rightward heading showing a Force gauge indicator blinking at the number 5.
Settings more to the left will have an LED indicator show on the Prox gauge. Higher values of that leftward heading
will cause the Prox gauge indicator to blink. There are a total of ten settings for the forward driving heading that
relate to leftward headings, with the lowest leftward heading showing a Prox gauge indicator solid at number 5 and
the highest leftward heading showing a Prox gauge indicator blinking at number 1.
A neutral heading will have neither gauge having an active LED indicator. The default forward directional heading is
rightward at number 4 with a solid Force gauge LED indicator. Adjustment of settings will not wrap, meaning that at
the most rightward heading, pressing the Force button will keep the heading in the same place; likewise, at the most
leftward heading, pressing the Prox button will keep the heading in the same place. The center pad can be used to
test the forward heading. The left and right side pads will be unresponsive in this state, but the center pad can be
used to drive forward with full proportional control.
Once the user is satisfied with the forward directional heading, pressing the Set button will return the Dual Pro to its
normal state of operation.
For Safety reasons, ensure that the controller performance settings are tested by the user initially at a slow speed and
gradually increased until the maximum desired speeds and accelerations are reached.
247749 Rev. C
7
Dual Pro Head Array
WARNING

247749 Rev. C 8Dual Pro Head Array
• All
electronic components are covered under warranty for twelve (12) months from the date
of shipment, provided normal use, unless modified or damaged.
• All
mounting hardware is covered under warranty for twelve (12) months from the date of
shipment, provided normal use, unless modified or damaged
• All wearable items (covers, pads, etc.) are covered under warranty for three (3) months from
the date of shipment, provided normal use, unless modified or damaged.
WARRANTY
Each Switch-It device is carefully inspected and tested to provide peak performance. Every
Switch-It device is covered under a limited, express warranty.
Warranty claims should be processed through the nearest authorized supplier or dealer. A Return
Authorization number must be obtained prior to returning the item for evaluation, along with
details of the issue.
Items returned for warranty claim must be evaluated by Switch-It before warranty determination is
made. Should a defect in materials or workmanship occur during the warranty period, and the
item has not been modified or damaged, Switch-It will, at its option, rework or replace it without
charge.
Except for express warranties made herein, all other warranties, including implied warranties of
merchantability and warranties of fitness for a particular purpose are excluded. There is no implied
warranty beyond what is contained herein. Remedies for breach of express warranties herein are
limited to rework or replacement of the goods. In no event shall damages for breach of any
warranty include any consequential damages or exceed the cost of non-conforming goods sold.

247749 Rev. C 9Dual Pro Head Array

247749 Rev. C 10 Dual Pro Head Array

247749 Rev. C 11 Dual Pro Head Array

Customer Service: 800.333.4000
Fax: [phone]
In Canada: 800.263.3390
Sunrise Medical
2842 N. Business Park Ave.
Fresno, CA 93727 • USA
©2019 Sunrise Medical (US) LLC
7.19
Website Addresses:
[email protected]
www.SunriseMedical.com
www.switchit-inc.com
247749 Rev. C