SUNSTONE Ruby Companion Pro User manual

Read all instructions before you
operate
your grill.
Save these instructions!
To installer or person assembling grill: Leave this manual
with grill for future reference.
To consumer: Keep this manual for future reference.
www.sunstonemetalproducts.com
CERTI IED

Welcome & Congratulations
Congratulations on your purchase of a new Sunstone Ruby Series Companion Pro Grill! We are very prou
of our pro uct an we are completely committe to provi ing you with the best service possible. Your
satisfaction is our #1 priority. Please rea this manual carefully to un erstan all the instructions about
how to install, operate an maintain for optimum performance an longevity. We know you’ll enjoy your
new grill an thank you for choosing our pro uct. We hope you consi er us for future purchases.
How to Obtain Service
Before you call
Is there Gas supplie to the Grill?
Have you recently refille the LP Tank?
Please make sure you have the following information:
MODEL NUMBER | DATE O PURCHASE| INVOICE NUMBER.
For warranty service, contact SUNSTONE Customer Service Department at (888)-934-9449 or email
service@sunstonemetalpro ucts.com.
Must keep copy of your sales slip for proof of purchase.
NAME_________________________________ DATE OF PURCHASE _______________________
ADDRESS_______________________________________________________________________________
MODEL NO_____________________________INVOICE NO_______________________________________
COMPANY THAT YOU PURCHASED FROM ________________________________________________
SUNSTONE METAL PRODUCTS LLC.
16004 Central Commerce Dr, Pflu erville Texas 78660.
Business Hours.
Mon. to Thur. 9:00AM to 4:30PM
Closed Fri/Sat/Sun
Tel: [phone]
Toll Free: 888-934-9449 (Technical Support Line)
Fax: [phone]

INDEX DIRECTORY
ATTENTION: In icates a potentially hazar ous
situation which, if not avoi e , may result in minor or
mo erate personal injury, or property amage.
WARNING: In icates an imminently hazar ous
situation which, if not avoi e , will result in eath or
serious injury.
VOLTAGE: In icates a potentially hazar ous
situation which, if not avoi e , may result in minor or
mo erate electrical shock.
EXPLOSION: In icates an imminently hazar ous
situation which, if not avoi e , will result in possible
explosion an cause eath or severe injury.
BODILY INJURY: In icates a potentially hazar ous
situation which, if not avoi e , may result in minor or
mo erate personal injury, or property amage.
HOT SUR ACE: In icates an imminently hazar ous
hot surface which, if not avoi e , will result in serious
burn or injury.
LIVE CIRCUIT: In icates a potentially hazar from
Live electrical current that if extreme caution is not
use , may result in minor or mo erate personal injury,
or property amage.
HAZARDS & WARNING SIGNS

START-UP
CHECKLIST
“FIRST TIME STARTUP CHECKLIST”
 Transformer Electrical Plug is properly installed.
 Installation of the proper gas type and regulator settings.
 The proper Regulator & Gas Connection is complete.
 Minimum 2 ” Inch to Combustible Clearances are maintained.
 All packaging has been removed from Interior of Grill
 All parts and components are properly installed.
 An installer-supplied manual gas shut-off valve is fully accessible.
 LP hose is clean and inspected for cuts, wear, abrasion, or leaks.
Replace if necessary, with a suitable UL, ETL or CSA Listed part with
internally threaded connection.
EXPLOSION: When Igniting the Grill – Always keep
the Hood Open.
ATTENTION: Never operate the grill unattended.

N
AME
QTY
PAR
T
N
UMBER
COVER
SUN
3
CPRO
-
CO
2
--
-
3
Cover
Classic Handle
P
-
HANDLE
4
Drip Pan Tray
SUN
3
CPRO
-
PAN
5
Electrical Wire Plug
P
-
ELECT
-
PLUG
6
Burner Large Knob
2
P
-
KNOB
-
L
7
LED Light Button
P
-
LIGHT
-
BUT
8
LED Light Strip
SUN 3VDB
-
LED
9
LED Light Support
SUN
3
CPRO
-
SUP
0
LED Light Casing
SUN
3
CPRO
-
CAS
LED Clip Bracket
SUN
3
CPRO
-
BRA
2
Spacing O
-
Ring + Screw
4
SUN
3
CPRO
-
SPACER
3
Control Panel Frame
SUN
3
CPRO
-
CPANEL
4
Valve Spacer
2
SUN
3
CPRO
-
VSPACE
5
Manifold Pipe
SUN
3
CPRO
-
MANI
6
Piezo Valve
–
LP/NG
2
SUN
3
CPRO
-
VALVE
-
LP/NG
7
Fire Box
SUN
3
CPRO
-
FBOX
8
Knob Ring
2
P
-
KNOB
-
RING
9
Knob Control Panel
SUN
3
CPRO
-
KCPANEL
20
Thermo
-
Coupler
2
SUN
3
CPRO
-
THERMO
2
Oil Pan Cover
SUN
3
CPRO
-
DPAN
C
22
Flare Adapter
–
LP/NG
SUN 3VDB
-
FLAR
-
LP/NG
23
Manifold Inner Bracket
P
-
MANI
-
BRAK
-
24
Manifold Outer Bracket
P
-
MANI
-
BRAK
-
2
25
IR Burner Support
SUN
3
CPRO
-
IRB
-
SUP
26
Back Vent Panel
SUN
3
CPRO
-
BVENTP
27
Vent Panel Knob
CHDZ42
-
VENT
-
KNOB
28
Infra
-
Red Burners
2
SUN
3
CPRO
-
IRBURNER
29
Flavorizer Rack
R
-
FL
-
3B
30
Straight 304 SS Grate
SUN
3
CPRO
-
SGRATE
3
Transformer
P
-
LT
32
LP Regulator
LP
-
REG
33
NG REGULATOR
NG
-
REG
GRILL
PARTS
–
PARTS INDEX
PAGE 1

GRILL PARTS
–
PARTS DIAGRAM
PAGE 2

LIVE CIRCUIT : Use only with a Groun -Fault Circuit Interrupter - GFCI protecte Outlet
with this Grill.
VOLTAGE : Use only extension cor s approve for out oor use marke with W-A
Certifications an rate for the power of this appliance.
GRILL
INSTALLATION
–
STEP BY STEP GUIDE
1. Mount Transformer
Using metal screws an attach the
transformer to the back inner wall of
your islan ’s cabinet wall, somewhere
near the alrea y installe GFCI electrical
outlet. When you plug the transformer
in, ouble check then GFCI breaker
switch, that the outlet has power.
2
. Elect. Connection
Locate the Light Button on Left si e of
grill control panel. The Transformer's
electrical connection to grill is locate
behin control panel, next to light
button. The connection clips together to
form a secure connection. Double check
that all wires are tightly pushe into plug
sockets, so all wires make proper
connections. You can tuck wire into bo y
of grill or islan frame.
PAGE 3
3. Gas Line Connection
See the BACK-RIGHT UNDER-SIDE – This
is where the Gas Line will connect to the
Grill. Grill is shippe as either LP or NG
gas type. Recommen ation to have an
18” hose to allow grill to be pulle out if
necessary. For LP & NG Gas Installation,
see pages 11 to 13 for complete
instructions, or call 888-934-9449 for
a itional assistance.

5. Silicone Seal
It is recommen e to seal all three outer
e ges using Clear-Silicone which will
prevent any rain water or insects from
getting own into islan enclosure an
or water buil up in the rip pan of grill.
GRILL
INSTALLATION
–
STEP BY STEP GUIDE
PAGE 4
6
. Allow for Ventilation
The grill is engineere with special vents
on the back of unit, which allow proper
airflow out of the back of grill. Push grill
all the way into cut-out, there is a
stopper flange just behin the back vent
which will insure the area stays clear for
a equate air flow to the bottom burners.
The Control Panel shoul be flush
against the front of your islan finish
wall, see Cut-Out Details for Notch-Out
Instructions.
4. Slide Grill in Place
The grill is specially esigne with an
internal built in hanger lip locate at the
Right, Left an Back si es. The grill lip
allows it to hang by the three supporte
e ges on the right, left an back. The
front control panel requires no
supporting e ge, it is esigne to hang
own the front of your cut-out.

Product Size
Overall Wi th-------------------- 13"
Overall Height------------------- 12-3/4"
Overall Depth-------------------- 26"
irebox Size – See next page
Box Wi th (inclu es brackets) 10-1/4"
Box Height---------------------- 9-3/4"
Box Depth (inclu es flange) 22-1/2"
GRILL INSTALLATION
–
PRODUCT DETAILS
PAGE 5
Technical Measurements
If you are installing grill into cabinet structure you may nee to refer to these engineer imensions
specifically the grill firebox imensions. (Measurements were obtaine from engineer rawing. margin of
error is within 1/8” to actual pro uct)

ATTENTION : Never buil an enclosure un er the Grill or partition si e walls, the Grill
must be Free Hanging supporte by the countertop only! Must have clear access to
un ersi e of Grill within reach of at least Two Vents.
PAGE 6
GRILL INSTALLATION
–
CUT
-
OUT DETAILS
Countertop Slide
-
in
Installation
(A) Grill Cut-out Depth ------------------------------------------------------------------ 22” Depth
(B) Grill Cut-out Height (Allow ¾” Air-Flow Gap Below Drip Pan) ------------ 10-1/2” Height
(C) Grill Cut-out Wi th------------------------------------------------------------------- 11” Wi th
(D) Make 1” x1”D Notch Cut-Out on both si e of cut-out counter e ge, to allow grill to sli e flush
against the islan finish wall.
(E) Leave Minimum ¾” Gap below Drip Pan for Air/Gas Ventilation
(F) Must have TWO Vents in HIGH position for Natural Gas
(G) Must have TWO Vents in LOW position for Liqui Propane
(H) MINIMUM 24” DISTANCE TO COMBUSTIBLE MATERIALS

GRILL INSTALLATION – OVERHEAD STRUCTURE
Overhead Structure Definition:
Structure built above Appliance that is sometimes attache to the home’s exterior outsi e wall or
roof an there is a Minimum of “Two” a jacent si es which are open with outsi e exposure.
PAGE 7
ATTENTION: All Gas Grill Installations MUST HAVE MINIMUM TWO AIR-FLOW VENTS, either in
ELEVATED POSITION for Natural Gas or LOWERED POSITION for Liqui Propane. Your Warranty may be
VOID if islan oes not meet basic setup requirements.

Minimum Distances to Combustible Materials or other
Appliance ONLY, Non-Combustible materials do not apply!
(A) Must use vent hoo above grill for enclose structures
(B) Minimum clearance from floor to overhea structure 8’ Min. Clearance
(C) Minimum istance from counter to overhea structure 5’ Min. Clearance
(D) Minimum clearance from all combustible materials 24” Min. Clearance
(E) Must have TWO Vents in HIGH position for Natural Gas
(F) Must have TWO Vents in LOW position for Liqui Propane
(G) Install Non-Combustible Barrier Shiel ing, Stainless Steel Sheet is recommen e .
(H) Islan Structure must be Non-Combustible otherwise must use grill jacket or metal cabinet.
BODILY INJURY: Failure to maintain require clearances create a fire hazar that
may result in property amage or serious personal injury.
Clearances to Combustible Construction:
Minimum of 24” from the si es an rear of grill must be maintaine to a jacent vertical combustible
construction, above the countertop level. You shoul take in account that there is a large volume of heat,
an smoke will exhaust from the rear of the grill. This may iscolor or amage unprotecte areas, o not
install un er unprotecte combustible construction without using a fire safe ventilation system. A 24”
minimum clearance must be maintaine un er the countertop to combustible construction. The clearance
can be mo ifie by a use of an insulate jacket.
DE INITION O COMBUSTIBLE MATERIAL - Any materials of a buil ing structure or ecorative structure
ma e of woo , compresse paper, plant fibers, vinyl/plastic or other materials that are capable of transferring heat
or being ignite an burne . Such material shall be consi ere combustible even though flame-proofe , fire-
retar ant treate or surface-painte , or plastere .
GRILL INSTALLATION
–
ENCLOSED INSTALLATION
Minimum Distances to Combustible Materials or other
Appliance ONLY, Non-Combustible materials do not apply!
(A) From Floor to Overhea Combustible Structure 8’ Min. Clearance
(B) From Counter to Overhea Combustible Structure 5’ Min. Clearance
(C) From Appliance to Combustible Material 24” Min. Wi th Clearance
(D) From Counter to Combustible Material if within 24” of Appliance
24
" Min.
Height
Clearance
(E) Must have TWO Vents in HIGH position for Natural Gas
(F) Must have TWO Vents in LOW position for Liqui Propane
PAGE 8
The Ta
ble below refers to illustration on page 7
The Table below refers to illustration on page 9

ATTENTION: All Gas Grill Installations MUST HAVE MINIMUM TWO AIR-FLOW VENTS, either in
ELEVATED POSITION for Natural Gas or LOWERED POSITION for Liqui Propane. Your Warranty may be
VOID if islan oes not meet basic setup requirements.
GRILL INSTALLATION
–
ENCLOSED INSTALLATION
PAGE 9
Enclosed Installation Definition:
Structure built above Appliance that is attache to the home’s exterior outsi e wall, roof or is insi e a
separate structure like out oor room an there is a Minimum of “One” Si e open with outsi e exposure.

GAS SETUP
–
I
NSTALLATION OVERVIEW
PAGE 10
CAUTION: Gas conversion kits are available from Customer care by ialing 888-934-9449.
When or ering gas conversion kits, have the mo el number, an the type of gas (natural or LP) rea y.
 Use only the gas pressure regulator supplie with this appliance. This
regulator is set for an outlet pressure of 11 inches water column.
 An installer-supplie gas shut-off valve must be installe in an easily
accessible location.
 All pipe sealants must be an approve type an resistant to the
actions of LP/NG Gas.
 Never use pipe sealant on flare fittings.
 All gas connections shoul be ma e by a qualifie technician an in
accor ance with local co es an or inances.
 Before connecting grill to gas source, make sure BBQ Grill control
knobs are in “OFF” position.
 Verify the type of gas supply to be use , either Natural Gas or Liqui
Propane, an make sure the marking on the appliance rating label
agrees with that of the supply.
The installation of this appliance must conform with local co es or, in the
absence of local co es, with either National Fuel Gas Co e, ANSI Z223.1/ NFPA
54, Natural Gas an Propane Installation Co e, CSA B149.1, or Propane Storage
an Han ling Co e, B149.2, or the Stan ar for Recreational Vehicles, ANSI A
119.2/ NFPA 1192M, an CSA Z240 RV Series, Recreational Vehicle Co e, as
applicable.
ATTENTION: Always take a leak test before lighting the grill to prevent a possible fire or explosion.
Never store a spare propane cylin er in the vicinity of this Grill, or in the vicinity of any other potential heat
source. Never attempt to attach this grill to the self-containe LP gas system. Do not use grill until leak
testing.

GAS SETUP
–
LARGE CAPACITY LP TANKS
PAGE 11
ATTENTION: If you have a Si e Yar Propane Tank, you MUST have a itional Me ium
Pressure Regulator locate at the Grill. If you o not serious bo ily harm may result or amage to
the grill an islan structure from HIGH Heat.
1. For this type of installation, it is most like NG gas installation metho , only the
regulator is set for liqui propane. First you will install a gas pipe, coming into islan
from outsi e, be sure the Safety Shut-Off valve is easily accessible.
2. Next, locate the gas manifol on grill, for this type of installation, the LP Regulator
Hose that comes with your LP Burner is not nee e . Gas connections are ma e with
all 3/8" flare Compression A apters, an UL Gas Hoses.
3. A LP REGULATOR is require for this type of installation, even if the LP Tank is
installe with one alrea y. LP regulator for grill shoul be set for a minimum of
120,000 BTU's with Me ium Pressure. This LP grill oes not come with an
in epen ent LP regulator for this type of installation. Contact the company you
purchase from, or your local plumber to locate one, that is ma e for commercial
style grills.
Large Capacity
LP
Tanks
Propane is elivere to your home as a very col liqui an is pumpe into a specially esigne storage
tank which is either Above or Below Groun . The liqui changes to gas before leaving the tank. Propane
tanks are typically painte white or silver to reflect heat an
prevent the pressure insi e the tank.
If you have a si e yar LP tank, it will be either Above or
Below Groun .
 The cover on top of the tank protects several
components from weather an physical amage.
 The tank shut-off valve, which you can close to
stop the flow of propane to your home in case of
a leak or other emergency.
 The regulator, which controls the pressure of the
propane gas coming out of the tank.
 The safety relief valve, which will pop open
automatically if the pressure insi e the tank gets
too high. The valve will close again when the
pressure returns to normal.
 The tank gauge, which shows the percentage of
propane in the tank.
Above Groun Tank
Below Groun Tank

Medium Capacity LP Tank
The Type 1 connection system has the following features: The system will not allow gas to flow
until a positive connection has been ma e. NOTE: The cylin er control valve must be turne off
before any connection is ma e or remove . The system has a thermal element that will shut off
the flow of gas in the event of a fire. The system has a flow limiting evice which, when activate ,
will limit the flow of gas to 10 cubic feet per hour. NEVER use grill without leak testing.
GAS SETUP
–
MEDIUM CAPACITY LP TANKS
PAGE 12
ollow Instructions:
1. The tank valve & all Knobs shoul be in the “OFF” position. If not, turn the knob clockwise until it
stops.
2. Insert the regulator inlet into the tank valve an turn the coupling nut clockwise until the coupler
tightens up (see picture above). Do not overtighten the coupler. Turn the main tank valve on an
turn the burner control valves on the unit to the “HIGH” position for about 20 secon s to allow
the air in the system to purge before attempting to light the burners.

NG Gas Hook-up
The Natural Gas grill is esigne to operate on Natural Gas ONLY, at a pressure regulate at 7”water
column (W.C.) equippe with the correct natural gas orifices on the valves an a NG me ium
pressure regulator on the supply line locate near the grill an regulate at the resi ential meter.
GAS SETUP
–
NATURAL GAS INSTALLATION
PAGE 13
ollow Instructions:
1. The tank valve & all Knobs shoul be in the “OFF” position. If not, turn the knob clockwise until it
stops.
2. Insert the regulator inlet into the tank valve an turn the coupling nut clockwise until the coupler
tightens up (see picture below). Do not overtighten the coupler. Turn the main tank valve on an
turn the burner control valves on the unit to the “HIGH” position for about 20 secon s to allow the
air in the system to purge before attempting to light the burners.

GRILL START
-
UP
–
LIGHTING THE GRILL
PAGE 14
REMOVE COVER & OPEN VENT
1. Ensure Grill Control Knobs
are In the O position, turn
either KNOB to High Position.
2.
Light the Main Burners by turning
either one KNOB counter-clockwise to
HIGH Push in and SLOWLY turn. Allow
Gas to Completely ill the IR Burner
chamber.
3. You will hear a loud click as
the
electronic lighter produces a spark.
Listen for the sound of the gas igniting
and look for a flame through the cooking
grids. If the burner does not light on the
first try, repeat immediately.
5. If the burner does not light in 5
seconds then wait five minutes until
the gas clears before attempting to
light it again. Repeat the procedure
or try the manual lighting options on
6
. Upon successful lighting, repeat
the
process on the other burner.
7
. To shut off the burners,
rotate the
knob and turn to O .
8
. It is normal to hear a popping sound
when the burners are turned off.
REMOVE COVER WHEN
LIGHTING THE GRILL & OPEN
BACK VENT PANEL
4. The Gas must completely fill the
entire IR-Burner so repeat this until IR
Burner lights all the way across and
stays lit.

Q. LED Light is not functioning
A. Likely your LED Light has malfunctione ue to the grill being overheate , or there may be a loose wire on
the internal control circuit boar . You can access these components by sli ing the grill out from your islan
approx. 6 Inches, there are 4 screws on either si e hol ing the front control panel to grill bo y, an 2 Alan
Wrench Screws on the insi e facing towar s front panel, you will see 2 Holes. Also unclip the back of grill right
si e gas manifol to si e of grill. There is an insi e box containing the LED light strip you will now have access
to. You can then easily unplug an replace LED light with new one or check for other loose connections.
Q. The Gas Burners flame is very Low
A. If your grill is using a 25 Poun Portable tank an is irectly connecte to grill with no other appliance, you
may have a Spi er Web or other clog in the gas Pipe. If your grill is connecte to a Si e Yar 500 Gallon Tank,
there may be an issue with the Regulator – either it is a Low-Pressure Regulator being use , or not enough gas
pressure is being allowe to the grill. If you have any T-Connections in gas line going to other out oor
Appliances like a Fireplace or Si e Burner, this can also greatly iminish gas flow.
GRILL START
-
UP
-
TROUBLE SHOOTING
PAGE 15

GRILL WARRANTY
PAGE 16
ATTENTION
:
The Grill must be installe accor ing to the pro uct manual. If your grill
installation oes not meet the Basic Setup Instructions ALL WARRANTIES MAY BE VOID.
SUNSTONE SERIES 13” GAS COMPANION PRO GRILL WARRANTY
***All Warranties Start from the Date of Purchase***
LIMITED LI ETIME WARRANTY
Sunstone Stainless Rod Cooking Grid and Stainless-Steel Housings (including liners, frames, firebox and hood and all exterior
grill faces) are warranted for as long as you own the Sunstone arbecue Grill against all factory defects. This warranty does
not cover against consumer usage wear and tear from using the grill as all grilling methods will erode the 304 Stainless Steel
Materials.
LIMITED LI ETIME WARRANTY WITH ONE YEAR BURNER REPLACMENT
The Stainless-Steel Gas IR urner w/Ceramic Plates is warranted for as long as you own the Sunstone arbecue Grill against
all factory defects. In addition, the urner is covered for the first full year from date of purchase with FREE replacement
against all wear and tear. This warranty covers the burner only, it does not cover the cost of a service tech to replace the
burner.
LIMITED ONE-YEAR WARRANTY
All other grill components including, thermometer, light assemblies, gas-valves, piezo-igniters, springs, all electrical wire are
warranted to be free from defects in material and workmanship for a period of one year from the original date of purchase.
LIMITATIONS & EXCLUSIONS
1. SUNSTONE warranty applies only to the original purchaser and may not be transferred.
2. SUNSTONE warranty is in lieu of all other warranties expressed or implied and all other obligations or liabilities
related to the sale or use of its grill products.
3. SUNSTONE warranty shall not apply, and SUNSTONE is not responsible for damage resulting from misuse, abuse,
alteration of or tampering with the appliance, accident, hostile environment, flare-up fires, improper installation, or
installation not in accordance with the instructions contained in the User Manual, or the local codes.
4. SUNSTONE is not responsible for warping of component parts ue to overheating or using in a way not in line with
the pro uct manual.
5. SUNSTONE shall not be liable for incidental, consequential, special or contingent damages resulting from its breach
of this written warranty or any implied warranty.
6. Some states do not allow limitations on how long an implied warranty lasts, or the exclusions of or limitations on
Consequential damages. This warranty gives you specific legal rights and you may have other rights, which vary
from state to state.
7. No one has the authority to add to or vary SUNSTONE warranty, or to create for SUNSTONE any other obligation or
liability in connection with the sale or use of its products.
8. SUNSTONE DOES NOT COVER FOR WARPING OF STEEL DRAWER, GRATES, OR ANY OTHER COMPONENT FROM THE
RESULT OF MISUSE OR OVERHEATING OF COMPONETS.
WHAT IS NOT COVERED. & INTERNET PURCHASE DISCLAIMER
SUNSTONE shall not be responsible for an shall not pay for the following Installation or start-up.
1. Service by an unauthorize service provi er an the cost of a service tech of any warrantie parts.
2. Damage or repair ue to service by an unauthorize service provi er or use of unauthorize parts.
3. Damage cause by acci ents, abuse, alteration, misuse, installation that is not in accor ance with the instructions
containe in the User Manual, or local co es.
4. To correct normal a justments or settings, ue to improper installation, commissioning or local gas supply
properties.
5. Shipping an han ling costs, export uties, or installation cost.
6. The cost of service calls to iagnose trouble; or Removal or re-installation cost.
This warranty applies to the original purchaser with invoice or proof of purchase an covers Sunstone pro ucts inten e for personal, family or househol
usage only. It oes not apply to surface rust, corrosion, oxi ation or iscoloration, which may occur ue to moisture or overheating, unless the affecte
component becomes inoperable. This warranty oes not cover parts becoming efective by misuse, acci ental amage, improper han ling an /or
installation. It oes not cover labor or labor relate charges. It specifically exclu es liability for in irect, inci ental or consequential amages. Some states
o not allow the exclusion or limitation of inci ental or consequential amages, so the above exclusion or limitation may not apply to you. This warranty
gives you specifie legal rights an you may have other rights which may vary from state to state.
For a itional information regar ing this warranty, or information on how to place a w
arranty claim, contact your authorize Sunstone ealer.