Supra ActiveKEY User manual

ON/OFF BUTTON
Press to start any action
CANCEL BUTTON
Like a “back” button
BACKLIGHT
Lights up entire keypad and window
UP AND DOWN ARROWS
Scroll through menu options
INFRARED PORT
Aim at purple lens on iBox
ENTER BUTTON
This is the “select” button
WIRELESS ANTENNA
Key stays updated by cellular contact
with Supra network and sends/receives
showing notice after an iBox is opened
FLASHLIGHT
Perfect for nding keyboxes in low light
PLUG IT IN! Your ActiveKEY needs to be charged!
• Plug your new ActiveKEY in overnight with your the wall charger to fully charge it.
• An ActiveKEY with a full charge should work for about three (3) days.
• You will see the battery level each time you press the “on” button. Keep your eye
on the battery level and charge your key when it is low.
• If the battery becomes completely drained, plug it in with your wall charger for
eight (8) hours to give it a full charge.
• Use only the provided wall charger or the optional car charger to charge your
ActiveKEY. Using any other charger will void the warranty on your ActiveKEY and may
damage it.
• Consider a car charger. Use the optional car charger to charge your ActiveKEY while
driving to your next showing. Ask your Association/MLS about availability.
• USB cable not powerful enough to charge ActiveKEY. Connecting your ActiveKEY
to your computer with the USB cable will not adequately charge your key.
• ShowingnoticationsareturnedofftoextendyourActiveKEY’sbatterylife.You
can turn them on by scrolling to Preferences, selecting 1 for Notication and then 1to turn
the tones on. Press enter to accept the changes. See reverse for instructions on receiving
showing noticiations via email.
ActiveKEY®QuickStart
ALERT BUTTON
Press and hold for three (3) seconds to
send a message to your contacts; set up
message and contacts at:
www.supraekey.com
Not too hot, not too cold. Your ActiveKEY is designed to operate
in temperatures between -4° and 131°F (-20° to 55°C). Low- or
high-temperature conditions may shorten battery life or cause the
ActiveKEY to malfunction. DO NOT leave an ActiveKEY in hot
environments, including a car, because temperatures in parked cars
can exceed this range.
More ways to update your ActiveKEY.
If your ActiveKEY is outside compatible
cellular range for more than 24 hours, there
are three (3) additional ways to update
your key. You can connect your ActiveKEY
to your PC or obtain an update code from
SupraWEB or the voice access system. To
install ActiveKEY PC-Sync software go to
www.supraekey.com and select Software
Downloads, then ActiveKEY Downloads
and then ActiveKEY PC-Sync Software.

Showing Activity
As a listing agent, there are several ways to see who has shown your listings. To view showing information, the keyboxes
placed on your listings rst need to be in your keybox inventory. You can manage your keybox inventory at the Supra
website. Once your keyboxes are in your keybox inventory, you may choose to receive showing notications on your
ActiveKEY when your keyboxes are opened. See reverse for instructions on turning on showing notications.
ManagingKeyBoxInventoryatSupraWEB
1. Go to www.supraekey.com and login to SupraWEB with your SSO and password.
2. Select the LISTINGS menu option.
3. Select the Keyboxes link to view a list of keyboxes in your inventory.
4. To add a keybox, select the AddKeybox link and enter the keybox serial number, shackle code, and the MLS
number where the box is located.
5. To assign a listing to a keybox already in your inventory, select the Assign Listing dropdown, choose the keybox and
enter the MLS number where the keybox is located.
Be sure to update the listing ID when you place a keybox on a new listing for accurate addreses on reports.
Instant Showing Emails
P/N 10102662P1-06 EN 07-2015
Viewing Showing Reports at SupraWEB
When you rst login to SupraWEB, the Showings Dashboard displays
the showing activity at your listings. To create a report to be printed or
emailed, select REPORTS and then the type of report.
You can have the system send you
real-time emails when someone opens
one of your keyboxes or sends you
showing feedback. On SupraWEB
select Settings and then General
Email to set up this feature. Enter your
email address and check each type of
notice you want to receive. Once one
of your listings has been shown, you’ll
receive an email.
To view the user manual, training videos,
and more go to www.supraekey.com and
select the Customer Support tab and
ActiveKEY Resourses.
Need help?
Call for free support 7 days a week, 5am to
7pm Pacic time, toll free 1-877-699-6787.