Supvan E10 User manual

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SUPVAN
E10 Thermal Printer
User Manual
Declaration:
•For any information about the user manual contents, Supvan reserves the
right to vary because of the upgrade of the printer.
•Supvan will not be responsible for any consequence caused by operations
which do not follow the requirements of manual.
•If you want to know more about the printer or Supvan, please visit:
www.supvan.com.cn.
APP
User Manual

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Packing list
When unpacking, please make sure that the
following items in the box are in good condition.
If any item is damaged or missing, please contact
your dealer.
One Printer
（Ears optional）
One USB line
Packing list
1

3
Printer and Label tape
2
Slide down the button Open the side cover
Note：1、This side down sticker on label tape
2、The label tape must be pulled out of the printer
Install the label tape

4
Printer and Label tape
2
Switch
Long press turn on/off

5
Bluetooth Connect
3
E10 connect phone via bluetooth，
Please scan below QR code to download APP
KATA INGEE APP
IPhone Android

Warning
nPlease use a single power
socket instead of multiple
sockets that have been
plugged into multiple
devices. This may cause
fire or electric shock.
nPlease do not allow metal
or liquid to enter the
printer, otherwise it may
cause fire or electric shock
and damage the internal
parts, resulting in printer
damage.
nPlease do not use AC
power beyond 100-240V.
nUnauthorized disassembly
or modification of this
label printer is strictly
prohibited, which may
result in fire or contact
caused by high voltage
components.
nPlease keep the printer
away from flammable
solvents such as alcohol
and gasoline, and keep
away from fire sources.
nWhen cleaning the printer,
use a sewed wet gauze and
do not use organic
flammable solvents.
nPlease use the label printer
in a clean place, do not use
it on carpet or felt,
otherwise a lot of dust will
easily cause short circuit.
nThis printer contains a
Precautions
●
！
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cutter. Please use it
carefully to prevent
scratches.
nDo not get wet with the
printer/power
adapter/power
outlet/battery. Do not
plug or unplug the
power plug with wet
hands to prevent
electric shock.
nDo not throw the
battery into a fire or
high temperature.

Attention
Precautions
●
！
7
pPlease use the original
supvan label to ensure the
print quality and damage
the equipment.
pIf the printer caused by the
use of non-original label
tape is damaged, we will
not be responsible for the
warranty.
pPlease do not touch the
print head with your hands.
If the printer is finished, it
may cause skin burns if
touched.
pPlease do not press the
printer
pKeep away from
electromagnetic
interference sources that
generate magnetic fields.
pWhen using the printer,
please do not block the
label outlet, so as to the
label to be out smoothly.
pWhen using the printer, do
not force the label tape out
of the outlet. Please take it
out after the label is cut,
otherwise it will affect the
print quality or damage
your printer.
pThis printer is very precise,
please use it in a flat place
to prevent it from falling
and damage, and to
prevent impact vibration.
pThis printer and label
tape should be stored
at room temperature,
dry, ventilated, and out
of direct sunlight
pWhen foreign matter
enters the inside of the
printer, stop using it
immediately to
prevent damage to the
device.
pAfter installing new
label tape, pull the
label tape out of the
printer.
pWhen opening the
"side cover", please do
not allow any objects
to touch the inside of
the printer.
pWhen using the printer,
if you notice odor or
abnormal noise, please
turn off the printer
immediately, unplug it,
and contact your
dealer.

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pIf you find that the label
outlet is stuck or the
cutter can not cut off label,
please clean the outside of
the cutter blade with a
cotton swab soaked in
water to ensure that the
subsequent labels are cut
and removed normally.
●
Note
pPlease email us if you
meet any printer problem：
[e-mail]
pOur hotline：
[phone]
Special attention
●

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Specifications
Model
E10
Printing method
Thermal printing
Printing speed
30-60mm/s
Color
White Pink Green
Resolution
203 dpi
Effective printing width
12mm
Paper width
15mm (max.)
Paper type
Thermal paper
Interface
Bluetooth
Battery capacity
1200mAh
Supported languages
Chinese, English, 中文繁體.
Physical demention
130*78*28mm (W*D*H)
Net weight
200g
Operation
Free APP compatible with iOS and
Android

Federal Communications Commission (FCC) Statement. This device complies with part 15 of the
FCC Rules. Operation is subject to the following twoconditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired operation. Note: This equipment has been
tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide Reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one ormore of the following
measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•Consult the dealer or an experienced radio/TV technician for help.
Warning: Changes or modifications made to this device not expressly approved by Beijing Supvan
Information Technology Co., Ltd may void the FCC authorization to operate this device.Note: The
manufacturer is not responsible for any radio or TV interference caused by unauthorized
modifications to this equipment. Such modifications could void the user’s authority to operate
the equipment.
RF exposure statement:
The transmitter must not be colocated or operated in conjunction with any other antenna or
transmitter. This equipment complies with the FCC RF radiation exposure limits set forth for an
uncontrolled environment.This equipment should be installed and operated witout restricition.