SureShot FlavorShot AC-FS10 Operating manual

Technical Service Manual
AC-FS10
FlavorShot by SureShot
™

2
TABLE OF CONTENTS
Identification of Dispenser Components 4
Overview of Dispenser 4
Specifications 4
Electrical Requirements 5
Inspection for Damage 5
SECTION I OPERATIONS
1. To Install – Plug & Play 5
ToUncrate 5
ToInstall 6
ToStart 6
2. To Operate
Clean Before First Use 7
To Install a Flavor Tank 7
To Fill a Tank – to the “full” level 8
To Prime the Pump 8
To prime individual tank pump 8
To prime liquid sugar 8
To Refill Tank, when product is low 9
To Refill and Reset Flavor Tanks 9
3. Selection Buttons
Button Panel 10
For Hot Coffee Selection 10
For Multiflavor Combination 11
Drink Count Data 11
4. Low Level Indicator 12
5. Low Level Lockout 12
6. Clean/Lockout Feature 12
7. Red LED 12
8.LCDDisplays 13
9. Cleaning
Exterior of Dispenser 14
Dispenser Components 14
FlavorShot Tanks (not in the dispenser) 15
FlavorShot Tanks, Caps, and Pump Systems 16
Individual Tank 16
Group of Tanks 17
CatchTray 19
Product Dispensing Block and surrounding area 20
Cleaning Schedule 20
10. Changing Flavors
To Change Flavor for a Flavor Tank 21
11. To Update Dispenser Program
ToRe-program 22
To Adjust Individual Dispense Amounts 23
SECTION II SERVICE TRAINING
1. Legs 24
2. Front Door Removal 24
3. Front Lower Panel Removal 25
4. Back Panel Removal 25
5. Front Door – door cord removal & replacement 25
6. Tank Removal 26
7. “ON/OFF” Switch and Circuit Breaker Removal
To Remove and Replace the ON/OFF Switch 27
To Remove and Replace the Circuit Breaker 27

3
8. Electrical Cord Replacement 28
9. Power Supply Removal 28
10. Pump Tray Removal – Upper and Lower 29
11. Pump Removal from Tray 29
12. Driver Board Replacement
To Replace the Pump Driver Circuit Board Card 30
Pump Assembly – Addressing Position (alternative method) 31
13. Product Dispensing Block Removal 31
14. Dispensing Tube Removal 32
15. O-Ring Checks 33
16. Check Tank Screen for Clogging 34
17. To Verify Dispense Amounts 34
III TECHNICAL
1. Programming Door Panel 35
2. Power Supply – voltage checks 35
3. Pump Driver Motor Assembly – voltage checks 36
4. Check Valve Maintenance 37
To Replace Inlet Check Valve 38
IV DRAWINGS
1. Wiring Diagram 38
2. Shelf Assembly – BTM FS-10 39
3. Outer Body Assembly FS-10 39
4. General Assembly FS-10 40
5. Tubing – Clear – PVC Assembly – FS-10 40
V PARTS LIST 41
VI TROUBLESHOOTING
1. No power at the plug 43
2. Dispenser will not turn on 43
3. Dispenser will not dispense flavor 43
4. Dispenser is not dispensing the proper amounts of product 44
5. Dispensing tube block is sticky 45
6. Dispenser is unusually warm on the exterior 45
7. Dispenser is leaking product from the tank 45
8. Dispenser is leaking product from the pump body 45
9. Dispenser is leaking product from the tube or dispensing block 46
10. Dispenser is not level 46
11. Red warning light on the product selection button is flashing 47
12. Red warning light on the Multiflavor/Liquid Sugar buttons is strobing 47
13. Red warning light on the Multiflavor/Liquid Sugar buttons is solid red 48
14. LCD Display on the front door does not come on 48
A. C. Dispensing Equipment Inc.
100 Dispensing Way
Lower Sackville, NS
Canada B4C 4H2
SureShot Dispensing Systems® Technical Service
Support Center
Tel: [phone]
Toll Free: 1-888-777-9990
Fax: [phone]
E-Mail Service: [email protected]
Service Manual v1.1 April 6-05

4
IDENTIFICATION OF DISPENSER COMPONENTS
Overview of dispenser
The AC-FS10 FlavorShot by SureShot™ automatically delivers controlled
portions of liquid sugar and 9 flavors (i.e. French Vanilla, Hazelnut, etc.) for
addition to coffee, iced coffee, and other beverages. These dispensers are not to
be used for products needing refrigeration.
Specifications
Capacity: 9 tanks x 950 ml
1 external tank/bottle
Weight: 65 lbs
Dimensions: L x W x H: 25” x 8” x 24”

5
Electrical Requirements
•Be sure the current at the power source receptacle is: 120v AC, 15 Amp,
single phase, 60 Hz.
•The power cord is furnished with a UL-approved 3-prong attachment plug.
This plug is designed to fit a receptacle with provisions for a grounding
pin. The dispenser includes a microcontroller and must be operated on
grounded electrical wiring at all times.
Failure to do so will void the Warranty.
•Electrical servicing must be done by a qualified technician. The Warranty
will be null and void if the dispenser is serviced by unqualified personnel.
Inspection for Damage
When you receive the dispenser, inspect the exterior of the shipping
container for damage. Note any damage in detail.
Uncrate the dispenser at once (see instructions below). Examine the
dispenser for damage. Report any damage to the transportation company
immediately. File a claim for damages promptly. Your immediate inspection
protects you against loss since A. C. Dispensing Equipment Inc. is not
responsible for damages incurred during shipment.
SECTION 1 – OPERATIONS
1. PLUG & PLAY INSTALLATION
The FlavorShot by SureShot™ dispenser is designed for easy plug and play
installation by the customer.
Because of the FlavorShot by SureShot™ dispenser’s unique patent- pending
pump system and user-friendly design, no calibration is required at
installation.
To Uncrate:
1. Position the box with the “This Side Up” arrow pointing upward.
2. Turn the dispenser box on its side.
3. Remove the packaging material at the bottom.
4. Install legs by screwing each leg into the bottom of the dispenser. Tighten by
hand until snug.
5. Turn the dispenser box to the upright position.
6. Remove the cardboard box by lifting it up and off. Do not lift the dispenser by
the door.
7. Remove the plastic protective covering from the stainless steel exterior of the
dispenser, by peeling it off. To peel, hold the dispenser firmly at the top and
peel from top to bottom.
8. Remove the plastic protective covering from the catch tray and attach the
catch tray to the dispenser.

6
To Install:
1. Place the dispenser where it will best serve the customer’s operation.
•Make sure that counters, platforms, or shelves are strong enough to
support the weight of the dispenser and full containers of product. The
empty dispenser weighs 65 pounds.
•Place the dispenser at a serving height so that staff drawing product can
operate the buttons as well as easily place and remove cups.
2. Do not block the vents at the rear of the dispenser. The vents must be free
and open to ensure proper ventilation and to prevent over-heating and
damage to the system.
3. Do not place the dispenser too close to a source of heat or moisture.
4. Maintain air space on all sides.
5. The dispenser should be placed on a level surface or leveled by adjusting the
legs. Use a bubble level to ensure the dispenser is level. Ensure that the
dispenser is level or slightly higher in the back. Do not allow the dispenser to
be tilted backwards.
NOTE: Do not remove the legs from the dispenser or allow the dispenser to sit
flat on the counter. Make sure the adjustable 4-inch legs at the four corners of
the bottom of the dispenser are in place. Note that these legs are adjustable and
they are secure even though they may appear to be loose.
Removal of the legs automatically voids the Warranty.
To Start:
1. Plug the power cord into the proper 110/120 V AC electrical outlet.
2. Turn the Power Switch “ON”. The power switch is recessed on the front
lower left side of the dispenser.
3. Make sure the dispenser door is closed.
4. The LCD window will display “Wait” and then a series of 10 dots will
appear. This indicates that all 10 tank pumps are operating. If the symbol “^”
appears anywhere in this row of dots, it indicates that pump has failed to
register. For example, “Wait …..^….” Indicates the pump for tank 6 is not
registered and pump 6 will not dispense. See Troubleshooting, Page 40.
Otherwise, “Waiting ……….” indicates all pumps are communicating.
5. Push one of the flavor buttons and then a size button on the front panel and
listen to hear the pump cycle. This confirms that the dispenser is operating.

7
2. TO OPERATE
The FlavorShot by SureShot™ tanks are designed so that the neck of the tank
and the bottle match for easy loading of flavors.
The FlavorShot by SureShot™ offers convenient reset levels so that, depending
on product requirements or sales demand, you can either fill the tank fully or just
to the low level indicator.
Flavor buttons on the front panel are labeled and are in the same order as the
labeled flavor tanks inside the dispenser.
Flavor tanks hold one full bottle of flavoring when the tank has reached the “low
level” indicator, to enable fast reloading and resetting of the dispenser.
Tanks must be reset after filling, to allow the microcontroller to track volume
accurately.
Clean Before First Use of the Dispenser
•Make sure you clean the dispenser thoroughly. See Cleaning Instructions
for the Exterior of the Dispenser and the Dispenser Components on page
14.
•All flavor tanks and caps must be cleaned before use. (See page 15.)
To Install a Flavor Tank:
1. Ensure the tank and cap are cleaned and sanitized before the tank is placed
in the dispenser. (See page 15.)
2. Apply a small amount of food-grade lubricant to the O-ring on the outlet
at the bottom of the tank.
3. Open the dispenser door.
4. Slide the tank shelf forward.
•The top shelf holds Tanks 1, 2, 3, 4, 5.
•The bottom shelf holds Tanks 6, 7, 9, 10.
•An external Liquid Sugar tank is connected to line 8.
5. Place the flavor tank(s) into the appropriate dispenser flavor pump(s).
NOTE: Twist the tank sideways slightly, while pushing downward, to fit it
properly in the pump. Do not force the tank into the pump. When the tank fits
properly, it will be seated down against the pump hex nut.
To Fill a Tank:
•to the “Full” level
•to the “Low” level
WARNING: The accuracy of the low-level indicator and subsequent
lockout depend on filling the tank to the level indicated in the LCD
message, when resetting.
Note: Low level fill is used only when refilling a tank (see page 9).
Please
Note!

8
To fill the tank to the “Full” level:
1. Remove the tank cap.
2. Fill the tank to the “Full” line with the
appropriate flavor.
3. Press the Flavor button for the tank
to be filled.
4. Press the Reset button.
The LCD will display “Reset - Full”
or “Reset - Low Fill”. Press the Reset
button until “Reset - Full” is displayed.:
5. Replace the tank cap (cleaned,
sanitized).
6. Check to ensure the flavor delivery
tube from the pump is clear and
attached to the product dispensing
block, with no kinks or pinches.
Do not pull or stretch the flavor delivery tube.
7. Prime the pump (see below).
8. Close the dispenser door.
The dispenser is ready to operate.
To Prime the Pump:
The Prime button is located on the front door of the dispenser. (See page 4.)
As the pumps are being primed, the dispenser will automatically track the flavor
removed from the tank. The prime feature is used for individual tanks only. The
purpose of the Prime function is to remove any residual air from the dispense
lines.
A. To Prime individual tank pump:
1. place empty cup or container under the product dispense block
2. press the individual flavor button
3. press the PRIME button and hold for 2 seconds. The PRIME button is
located at the bottom right of the button panel.
B. To Prime Liquid Sugar:
1. press button 8, the Liquid Sugar button
2. press the PRIME button and hold for 2 seconds. The PRIME button is
located at the bottom right of the button panel.
NOTE:
•The PRIME function automatically tracks the amount of product removed
from the tank.
•There is no need to refill the tank after priming it.
•If you choose to refill the tank, you must reset the level, following the
procedure in the “Reset” section. (See page 9.)
Reset-Full Low Fill

9
To Refill Tank, when product is low
When the product in a flavor tank reaches the “low” level, the red indicator
light at the top of the Flavor button will flash to show that it is time to refill the
tank. When the flashing begins, approximately 200 ml of flavor remain in the
tank. Once the Indicator Light begins to flash, the tank can be refilled with a 750
ml bottle of flavor.
When approximately 100 ml of flavor are left in the tank, the Indicator Light
will turn to solid red, to indicate that the tank must be refilled and reset before
dispensing can continue.
To Refill and Reset Flavor Tanks:
1. Open the dispenser door.
2. Slide the tank shelf forward.
3. Remove the tank cap
Re-fill the tank with the appropriate flavor to the “Full” or “Low” line on the
tank.
If you refill the tank to the “Full” level:
1. Press the Flavor button for the tank to be filled
2. Press the Reset button
•The LCD will display “Reset - Full” or “Low Fill”
Press the Reset button until “Reset - Full” is displayed
If you refill the tank to the “Low” level:
1. Press the Flavor button for the tank to be filled
2. Press the Reset button.
•The LCD will display “Reset - Full” or “Low Fill”.
Press the Reset button until “Low Fill” is displayed
WARNING: The accuracy of the low-level indicator and subsequent
lockout depend on filling the tank to the level indicated in the LCD
message.
4. Replace the tank cap.
5. Slide the tank shelf back into place.
The dispenser is ready to operate.
WARNING: Always Reset the tank after refilling, to ensure accurate countdown
to the low level indication.

10
3. SELECTION BUTTONS
Note: The liquid sugar (Flavor 8) tank is located outside the dispenser.
Modifier buttons are used for specialty drinks such as Iced Coffee.
Some of the Modifier buttons may be inactive, reserved for future programming.
Multiflavor Buttons – to create combinations of 2 or 3 flavors
Multiflavor 1 – to test dispense amount: 1. select flavor
2. hold test button for 2 seconds
Multiflavor buttons can be pre-set to company recipe specifications and may be used in
the following sequences: Multiflavor + Size
OR Multiflavor + Modifier + Size.
For Drink Selection: 1. Press Flavor button
2. Press Modifier button
3. Press Size button
For Hot Coffee Selection: 1. Press Flavor button
2. Press Size button
LCD Display
Infrared Programming
Window
Reset Button
Special size 1
Special size 2
X – extra portion / top up
S – small
M – medium
L – large
X – extra large
Modifier 1, 2, 3, 4, 5
Flavors
1, 2, 3, 4, 5
Flavors
6, 7, 8, 9, 10
Multiflavor 1 / Test
Multiflavor 2
Multiflavor 3
Clean Button
Prime Button

11
For Multiflavor Combination: 1. Press Multiflavor button
2. Press Flavor buttons for 2 or 3 flavors
3. Press Size button
Drink Count Data:
The FlavorShot by SureShot™ dispenser provides Drink Count Data. This shows the
number of drinks dispensed since that flavor was last reset.
To check Drink Count Data for flavored coffee:
1. Press Prime button and hold for 2 seconds. Release the prime button.
2. Press Clean button and hold for 2 seconds.
3. Press the Flavor button for the flavor you want the Drink Count Data on, e.g. French
Vanilla.
4. The LCD window will display the total number of those drinks dispensed.
5. To Exit: a. Press the Prime Button and hold for 2 seconds.
b. Press the Clean Button and hold for 2 seconds.
To check Drink Count Data for a specialized coffee, e.g. French Vanilla Iced Coffee:
1. Press Prime button and hold for 2 seconds. Release the prime button.
2. Press Clean button and hold for 2 seconds.
3. Press the Flavor button for the flavor you want the Drink Count Data on, e.g. French
Vanilla.
4. Press the Modifier button for the specialty drink you want the Drink Count Data on,
e.g. Iced Coffee.
5. The LCD window will display the total number of those drinks dispensed.
6. To Exit: a. Press the Prime Button and hold for 2 seconds.
b. Press the Clean Button and hold for 2 seconds.
To Reset Drink Count Data:
1. Press Prime button and hold for 2 seconds. Release the prime button.
2. Press Clean button and hold for 2 seconds.
3. Press Flavor OR Flavor + Modifier buttons
4. Press Reset button to reset drink count for that drink combination

12
4. LOW LEVEL INDICATOR
The Low Level Indicator is the red Indicator Light at the top of each flavor selection
button.
This Indicator Light will flash after 750 ml have been dispensed from the tank. Note that
approximately 200 ml of flavor is left to be dispensed from the tank when the light begins
to flash.
Once the Indicator Light begins to flash, the tank can be refilled with a 750 ml bottle of
flavor.
5. LOW LEVEL LOCKOUT
After the Low Level Indicator begins to flash and when approximately 100 ml remain in
the tank, the Indicator Light with stay on solid red. Once solid red, the tank must be
refilled and reset before dispensing can continue.
6. CLEAN/LOCKOUT FEATURE
Dunkin’ Donuts® has set a mandatory cleaning period for flavor tanks of 60 days. When
that limit is reached, the tank will lockout and no flavor will be dispensed.
The tanks and pumps must be cleaned before dispensing can continue.
The tanks are grouped for cleaning purposes using the following buttons:
Wildcard – tanks 1 + 2 + 3
Combo 1 – tanks 4 + 5 + 6
Combo 2 – tanks 7 + 9 + 10
Liquid Sugar – tank 8 (external tank; to be done separately)
As a warning, the red Indicator Lights on those buttons will begin to fast-flash or strobe
72 hours before the mandatory cleaning period.
The Indicator Lights will be on solid when the dispenser is locked out. No flavor may be
dispensed when the lights are on solid.
7. RED LED
- flashing on flavor selection button – indicates low level.
- solid red on flavor selection button – indicates tank locked out for low level
- fast-flashing/strobing on wildcard/combo buttons – indicates countdown to
mandatory cleaning period.
- solid red on wildcard/combo buttons – indicates mandatory cleaning period is
reached and no flavor may be dispensed until the tanks and pumps are cleaned.

13
8. LCD DISPLAYS
The Liquid Crystal Display (LCD) at the top left of the Button Panel (See page 4) on the
front of the dispenser shows the current dispenser function.
Press a button to Select Product. The LCD shows the operational status of that
flavor tank:
Display Message
Select Flavor
indicates dispenser ready for a flavor selection
Flavor 1, 2, 3, 4, 5
6, 7, 8, 9, 10
indicates flavor selected
Modifier 1, 2, 3, 4, 5
Wildcard
Combo 1
Combo 2
indicates the Modifier selected
Wildcard – Wildcard combination of 2 or 3 flavors
Combo 1 – preset flavor combination #1 selected
Combo 2 – preset flavor combination #2 selected
Top Up (X)
Small (S)
Medium (M)
Large (L)
Extra-Large (XL)
indicates size selected
Refill Tank Indicates tank must be filled to the “Full” line
Reset - Full
indicates tank level is resetting to “Full”
Reset - Low Fill
Indicates tank level is resetting to “Low Fill” quantity
Prime
indicates tank priming
Clean
indicates tank cleaning underway
Program Mode indicates dispenser is in Program Mode and the Modifier
buttons may be used to adjust delivery amounts
Wait appears for 1 second as dispenser powers up
NOTES:
•Once the flavor is dispensed, the LCD cycles back to Select Flavor.
•Display returns to normal operating conditions after 3 seconds.

14
9. CLEANING
•Do not spray any liquid, such as a cleaner, in or around the dispensing
tubes. Liquid may damage electrical components located behind the
product dispensing block.
•Brushes have been provided with your dispenser to be used in the
cleaning of the tanks and the dispense nozzle.
CLEANING: Exterior of Dispenser
•Do not use any abrasive materials.
•Use a soft, dry cloth to wipe down the exterior surfaces of the dispenser to
maintain the luster of the stainless steel finish.
•Wash the stainless steel exterior surfaces of the dispenser with warm,
soapy water. Rinse with warm, clear water. If the water is hard, wipe the
dispenser dry with a soft cloth to prevent water spotting.
•Stainless steel polish may be used if it is sprayed on a cloth before the
cloth is used to wipe down the exterior surfaces of the dispenser.
CLEANING: Dispenser Components
•Tanks and caps must be washed by hand or other means according to
state regulations.
•Flavor tanks and caps must be washed and sanitized by hand every 60
days or as otherwise required. Use a sanitizing agent approved by your
regulatory authority.
•All tanks and caps must be cleaned using the instructions below before
they are loaded into the dispenser and at least once every 60 days during
use.
•At any time during the cleaning operation, or if the Clean button is
selected accidentally, the cleaning cycle may be ended by selecting the
Clean button a second time.
NOTE: Cleaning is a 4-stage process: Rinse, Wash, Rinse, Sanitize.
All 4 stages must be followed, in sequence, to complete cleaning.
After cleaning flavor tanks and before installing tanks, apply a
small amount of food-grade lubricant to the O-ring on the
outlet at the bottom of the tank.

15
CLEANING: Flavor Tanks (not in the dispenser)
Step Action
1
For new tanks and used tanks not in the dispenser, proceed to Step 2.
If the tank is still in the dispenser, place a catch container under the
product dispensing block and drain any residual flavor from the tank(s)
and pump(s) by
1. press the Flavor button for individual tanks or the Wildcard or
Combo button for groups of tanks and
2. before the red light on the Flavor button goes out, press and hold
the Clean button for 2 seconds.
When the flavor has run out, press the Clean button a second time to
stop the cycle.
Discard the flavor.
Slide out the flavor tank shelf, and lift the tank(s) vertically to remove
them from the pump(s).
2 RINSE: Rinse the tank(s), including the cap(s), with lukewarm water.
3 WASH: Place the tank(s) and cap(s) in a hot water wash at a minimum
water temperature of 140° F or 60° C.
Add a good quality cleaner to Dunkin’ Donuts® specifications to
the hot water.
Wash thoroughly, using a long-handled brush to reach all
crevices.
Wash the product dispensing block area, using a small brush.
4 RINSE: Rinse the washed tank(s) and cap(s) well with lukewarm water.
Turn the tank and cap upside down.
Air dry.
5 SANITIZE: Before refilling the tank(s) with flavor, sanitize the tank(s) and
cap(s) with mild sanitizer such as chlorine at 100 ppm, or a
product specified by Dunkin’ Donuts®.
Let the tank(s) and cap(s) drain before filling with flavor.
Do not rinse.
Air dry.
NOTE: Before installing tanks, apply a small amount of food-grade
lubricant to the O-ring on the outlet at the bottom of the tank.

16
CLEANING: FlavorShot tanks, caps, and pump systems
Step Action
1 To clean an individual pump system and tank, follow step 2.
To clean a group of pump systems and tanks, follow step 3.
2 To clean an individual tank and pump system:
a. Place a catch container under the product dispensing block
to catch any residual flavor from the tank and pump.
b. Press the Flavor button for the tank you wish to clean
c. Before the red light on the Flavor button goes out, press and
hold the Clean Button for two seconds. The Clean Button is
at the bottom of the Button Panel.
d. Allow the product in the tank and pump system to drain.
When draining is complete, press the Clean Button again to
stop the cycle. Discard the flavor.
e. Slide the tank shelf forward and lift the tank vertically to
remove it from the pump.
f. Clean the tank and the tank cap following Dunkin’ Donuts®
specifications. See page 15.
g. Place the cleaned tank in the appropriate location on the
tank pump shelf.
Before installing the tank, apply a small amount of food-
grade lubricant to the O-ring on the outlet at the bottom of
the tank.
h. RINSE: Fill the tank with lukewarm water.
Press the Flavor button for the tank to be cleaned.
Before the red light on the Flavor button goes out,
press and hold the Clean button for two seconds.
Allow the water in the tank and pump to run out.
i. WASH: Fill the tank with a general purpose cleaning
solution to Dunkin’ Donuts® specification, at 150° F
(65° C).
Always fill to the “Full” line on the tank.
Never wash with less than a full tank of cleaner. Do
not over-fill.
Press the Flavor button for the tank to be cleaned.
Before the red light on the Flavor button goes out,

17
press and hold the Clean button for two seconds
and allow the cleaning solution in the tank and
pump system to run out. Make sure that all of the
cleaning solution runs out.
During the wash cycle, use a small brush to clean
the product dispensing block.
j. RINSE: Fill the tank with lukewarm water.
Press the Flavor button for the tank to be rinsed.
Before the red light on the Flavor button goes out,
press and hold the Clean button for two seconds
and allow the water in the tank and pump system to
run out.
k. SANITIZE: Fill the tank with sanitizer to Dunkin’ Donuts®
specifications.
Press the Flavor button for the tank to be
sanitized.
Before the red light on the Flavor button goes
out, press and hold the Clean button for two
seconds and allow the sanitizer to run out.
Make sure all of the sanitizer has drained.
Do not rinse.
l. When complete, refill the tank and prime the pump
following the Loading and Priming Instructions on pages
9 and10.
3 To clean a group of tanks:
Tanks are grouped using the following buttons:
Wildcard – tanks 1 + 2 + 3
Combo 1 – tanks 4 + 5 + 6
Combo 2 – tanks 7 + 9 + 10
Sugar – tank 8 – to be done separately
a. Place a catch container under the product dispensing block
to catch any residual product from the tanks and pumps.
b. Press the Flavor button for the tank group to be cleaned.
c. Before the red light on the Wildcard or Combo button goes
out, press and hold the Clean button for two seconds.
d. Allow the flavor in the tanks and pump systems to drain.

18
When draining is complete, press the Clean button again to
stop the cycle.
Discard the flavor.
e. RINSE: Fill the tanks with lukewarm water.
Press the Wildcard or Combo button for the tank
group being cleaned.
Before the red light on the Wildcard or Combo
button goes out, press and hold the Clean button
for two seconds.
Allow the water in the tank group to run out.
f. WASH: Fill the tanks with cleaning solution at 150° F (66° C)
to the “Full” line on the tank. Use a cleaning solution
to Dunkin’ Donuts® specifications.
Always fill to the “Full” line on the tank.
Do not overfill.
Press the Wildcard or Combo button for the tank
group being cleaned.
Before the red light on the Wildcard or Combo
button goes out, press and hold the Clean button for
two seconds and allow the cleaning solution to run
out completely.
During the wash cycle, use a small brush to clean
the product dispensing block.
g. RINSE: Fill the tanks with lukewarm water.
Press the Wildcard or Combo button for the tank
group being cleaned.
Before the red light on the Wildcard or Combo
button goes out, press and hold the Clean button
for two seconds.
Allow the water in the tank group to run out.
h. SANITIZE: Fill the tanks with sanitizer to Dunkin’ Donuts®
specifications.
Press the Wildcard or Combo button for the
tank group to be sanitized.
Before the red light on the Wildcard or Combo
button goes out, press and hold the Clean
button for two seconds and allow the sanitizer to
run out.
Make sure all of the sanitizer has drained.
Do not rinse.
i. When complete, refill the tanks and prime the pumps

19
following the Loading and Priming Instructions on pages 8
and 9.
To clean the Liquid Sugar tank:
Use the procedure above (Press Button 8 + Clean) but insert
the sugar line into the supply of lukewarm water, cleaning
solution, lukewarm water, and sanitizing solution
NOTE: The cleaning cycle may be ended at any time (e.g.,
during the cleaning cycle or if it is activated accidentally) by
pressing the Clean button a second time.
CLEANING: Catch Tray
Step Action
1 Remove the catch tray by lifting it up and off.
2 RINSE: Rinse the tray with lukewarm potable water.
3 WASH: Place the tray in a hot water wash at a minimum water
temperature of 140°F or 60°C. A good quality general cleaner
should be added to the hot wash water at the concentrations
recommended by the detergent supplier.
Wash thoroughly, using a brush to reach all the crevices.
If a dishwasher is available at the location, this step may be
carried out by placing the tray in the dishwasher and washing on
the pot cycle.
4 RINSE: After washing, rinse the tray well with lukewarm water.
5 SANITIZE: Sanitize the tray using a mild sanitizer such as chlorine at
100 ppm, or a product recommended by your detergent
supplier. Turn the tray upside down. Drain.
Air dry.
Do not rinse.

20
CLEANING: Product Dispensing Block and surrounding area
•The area around the product dispensing block must be kept clean for proper
sanitation.
•The area around the product dispensing block should be brushed with a
sanitized brush and wiped clean daily with a clean, sanitized towel.
CLEANING SCHEDULE
Daily - wipe the dispenser exterior with a clean, sanitized towel
- clean product dispensing block: brush with a sanitized brush and
wipe clean with a clean, sanitized towel
- clean catch tray: rinse, wash, rinse, sanitize, and air dry
Every 60 days - clean all flavor tanks, caps, and pumps, using the procedures
above
- clean check valves Check valves are automatically cleaned
during tank cleaning. Disassemble only if problem suspected.
CLEANING LOCKOUT
The dispenser will lockout – refuse to dispense flavor or liquid sugar – to indicate that all
tanks must have their 60-day scheduled cleaning following the procedure above.
As a warning, the Indicator Lights in the 4 Wildcard, Combo, and Liquid Sugar buttons
will start to strobe (fast-flash) three days before the 60 days expires.
When the Indicator Lights stay on solid red, the dispenser is locked out and the tanks
and pumps must be cleaned.