Suvie SV301 User manual

Multi-Zone Cooking
and Refrigeration
www.suvie.com
This product is intended for HOUSEHOLD USE ONLY
Model No. SV301 Suvie Kitchen Robot User Manual
Ver. 122021-1

Model No. SV301
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IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
To reduce the risk of burns, electric shock, re, or injury to persons
when using your Suvie, be sure to follow the basic safety
precautions in this section.
Spilled food can cause serious burns. Keep the appliance and cord
away from children. Never drape the cord over the edge of a counter
and never use an outlet below the counter.
When using electrical appliances, ALWAYS follow basic safety precautions including all
of the following:
1. Read all instructions.
2. Do not touch hot surfaces directly; use handles or knobs.
3. To protect against electrical shock do not immerse cord or plugs in water or other
liquid.
4. Close supervision is necessary when any appliance is used by or near children.
5. Unplug from outlet before cleaning. Allow to cool before inserting or removing parts.
6. Do not operate any appliance with a damaged cord or plug or after the appliance
malfunctions or has been damaged in any manner. Dispose of any damaged cords.
Contact [e-mail] for examination, repair, or adjustment.
7. The use of accessory attachments not recommended by the appliance manufacturer
may cause injuries.
8. Do not use outdoors.
9. Do not let the cord hang over the edge of a table or counter, or to touch hot surfaces.
10. Do not place on or near a hot gas or electric burner, or in a heated oven.
11. Extreme caution must be used when moving an appliance containing hot oil or other
hot liquids.
12. Always attach plug to appliance rst, then plug cord into the wall outlet. To disconnect,
turn any control to “o”, then remove plug from the wall outlet.
13. Do not use appliance for anything other than its intended use.
14. Use extreme caution when removing trays or disposing of hot water or grease.
15. Do not clean with metal scouring pads. Pieces can break o the pad and touch
electrical parts, creating a risk of electric shock.
16. Intended for countertop use only.
WARNING

Model No. SV301 2
FCC (Federal Communications
Commission)
Note:
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help. This device
should be installed and operated with minimum 20 cm between the radiator and
your body.
This equipment may generate or use radio frequency energy. Changes or modications
to this equipment may cause harmful interference unless the modications are expressly
approved in the instruction manual. The user could lose the authority to operate this
equipment if an unauthorized change or modication is made.
This device complies with part 15 of the FCC’s Rules. Operation is subject to the following
two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may
cause undesirable operation.
3. Changes or modications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
WARNING

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Safety Symbols
How To Contact Suvie
These safety alert symbols can be found throughout the guide,
alerting you to potential hazards. It’s important to comply with
these directives to avoid possible injury or death.
Indicates a hazardous situation which you must prevent to avoid
death or injury.
Indicates a hazardous situation which you should prevent to avoid
possible death or injury.
Indicates a hazardous situation which you must prevent to avoid
injury.
Species a good practice or conveys important information.
Contact us with questions or concerns.
Email: [email protected]
WARNING
CAUTION
NOTICE
DANGER

Model No. SV301 4
Before Using Your Suvie
Do not operate Suvie if the cord or plug becomes damaged, if the
appliance malfunctions, or if the Suvie is dropped or damaged in
any manner. Contact Suvie immediately for examination, repair, or
electrical or mechanical adjustment.
• ONLY place Suvie on a clean, even open counter to help prevent it from slipping.
An anti- tip bracket may be attached to the back of the appliance and the wall behind
it for extra stability, especially if there are young children in the house.
• Never use the Suvie in combination with parts or equipment from older generations of
Suvie. Never use your Suvie with damaged accessories.
• Never store objects in the appliance when not in use.
• Never use any food container, pan, tray, or other item in the appliance that was not
provided by the manufacurer.
• The use of attachments or items not recommended or sold by Suvie may cause re,
electric shock, or injury.
• The Suvie can generate a constant ow of steam while cooking. Keep away from any
hot steam that escapes the appliance during operation. Steam may also leave traces of
moisture on your countertop. Be mindful of objects that sit near your appliance.
• Do not attempt to remove the reservoir lid while your Suvie is cooking.
• Scalding due to food that has overheated may occur if attempting to use quantities
of food in excess of a pan’s capacity. If overheating occurs, unplug the appliance and
allow it to cool. Use care when removing all components as they may stay hot for some
time.
• To avoid scalding, burn injury, and laceration hazard, do not attempt to open the Suvie
door by force. Only open the door when the program is complete.
• Fire hazard: Keep Suvie away from outside heat sources to avoid risk of fire.
• Pans will be hot: Always use an oven mitt when removing pans after cooking as they
may be extremely hot.
• Not intended for use by children: Close supervision is necessary when the Suvie is
used by or near children.
• You may get burned or scalded by escaping hot food or steam or by touching hot
surfaces.
WARNING
DANGER

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• Damaged accessories may cause injury. If any Suvie accessories are damaged during
food preparation, discard food. Contact [e-mail] for a replacement accessory.
• Never add more water to the reservoir during a cook.
• Do not modify your Suvie or any accessories.
• Keep your Suvie away from the edge of your counter to help prevent it from falling o.
Specic set up instructions are on Page 11 of this manual.
• Never overload pans beyond their top.
• Be sure to keep the Broiler element clean of any food after use.
• Unplug the Suvie from outlet before cleaning.
• Do not put the Suvie appliance in water or other liquid.
• Suvie recommends using only distilled water in the appliance.
SAVE THESE INSTRUCTIONS
• Remove all pans carefully to prevent contents from spilling or splashing.
• Do not reach inside the appliance. Avoid loose clothing or jewelry when removing pans
from Suvie.
CAUTION
NOTICE

Model No. SV301 6
Welcome to
BEFORE OPERATING THIS PRODUCT, IT IS IMPORTANT TO READ,
UNDERSTAND, AND FOLLOW THESE INSTRUCTIONS.
PLEASE SAVE THIS BOOKLET FOR FUTURE REFERENCE.

Model No. SV301
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Contents of this Manual
IMPORTANT SAFETY INSTRUCTIONS..................................................................................1
FCC (FEDERAL COMMUNICATIONS COMMISSION)...........................................................2
SAFETY SYMBOLS ................................................................................................................3
HOW TO CONTACT SUVIE.....................................................................................................3
BEFORE USING YOUR SUVIE ...............................................................................................4
TECHNICAL DATA...................................................................................................................9
GETTING TO KNOW YOUR NEW PERSONAL CHEF..........................................................10
COUNTERTOP PLACEMENT ............................................................................................... 11
GROUNDING INSTRUCTIONS.............................................................................................12
QUICK ON-SCREEN SETUP ................................................................................................13
YOUR SUVIE ACCOUNT ......................................................................................................14
FILLING THE WATER RESERVOIR.......................................................................................15
Water Level & Placement..............................................................................................15
Water Bubbling When In Normal Operation.................................................................15
REFRIGERATION INFORMATION ........................................................................................16
COOLING AFTER COMPLETING A COOK ..........................................................................16
Safely Cool To Prepare Your Next Meal.......................................................................16
TAKING YOUR FOOD FROM COOL-TO-COOK...................................................................16
How Suvie Calculates Cook Time ................................................................................ 17
YOUR SUVIE PANS............................................................................................................... 17
HOW IT WORKS....................................................................................................................18
Simple Preparation Steps for Multi-Zone Cooking......................................................18
Cooking Zone Function Capabilities............................................................................21
Cooking From Frozen...........................................................................................21
COOK SETTINGS FOR SUVIE MEALS ................................................................................22
The Tap Zone ................................................................................................................22
Safe Packaging with Suvie Meals ................................................................................22
MODIFYING COOK SETTINGS OR CANCELLING YOUR MEAL........................................23
Easily Make Changes to Your Meal or Cancel It Entirely..............................................23
Suvie Automatically Updates the Mobile App .............................................................24

Model No. SV301 8
When Your Meal Will Finish ..........................................................................................24
Monitor the Status of Your Suvie..................................................................................24
WHEN COOKING IS COMPLETE.........................................................................................24
SUVIE CONTROL PANEL AND FEATURES .........................................................................25
CLEANUP AND MAINTENANCE ..........................................................................................25
TROUBLESHOOTING...........................................................................................................26
SERVICE AND SUPPORT.....................................................................................................26

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Technical Data
UL ListedCertication Marks
58 poundsWeight
3.5” Color LCD Screen, Resolution 480 x 320
with push-button rotary dial
Control Panel
2.35 L × 2 PansSuvie Pan Volume
110-120 VAC 50/60Hz
Maximum power consumption 1,400W (110V / 15A)
Detachable power cord, 48 inches in length
Power
Height: 14 inches
Width: 13 inches
Depth: 20 inches
Dimensions
1,400 W power consumption with protection
against overheating
Heating System

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The Suvie appliance uses water with two zones of temperature control to independently cook
your ingredients. Please be aware that some cooking functions require the reservoir to be
lled with water prior to cooking. Suvie will prompt you to ll the reservoir when needed.
Once you’ve loaded your Wi-Fi connected Suvie appliance, recipes will automatically
download, and you may use the Tap Zone with your Suvie Meal cards to conrm what will
be cooked. Refrigeration will then begin if you choose to schedule your meal at a later time.
If using your own ingredients, you will have the option to choose your desired cooking
function, and set the appropriate cooking temperatures/times manually using one of the
My Cook functions.
You can also use your phone to schedule or reschedule your meal when away from the
unit (see instructions on page 24).
Getting To Know
Your New Personal Chef
Reservoir
& Lid
LCD Display
Tap Zone
Control Kno
b
Drip Tray
Power Cord
Power Switch
on the back
Suvi
e Pan & Top
Cooking Zone
1 Roasting Rack
Suvie Pan &
Bottom Cooking
Zone

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• A child or adult can tip the appliance causing serious injury or death. An anti-tip bracket
should be installed at the back of the appliance and attached to the wall behind it for
extra stability and protection.
• Do not place food pans or other objects on the door when open.
• To avoid personal injury and property damage, do not block or obstruct vents.
• Do not install your Suvie over a range cooktop or other appliance that produces heat.
Installation of your Suvie near a heat source can adversely aect the operation and
possibly cause damage.
Countertop Placement
Leave Suvie upright for 24 hours prior
to refrigerating or scheduling
to allow coolant to settle.
Always leave
a drip loop to
prevent water
from dripping
onto the outlet
or plug in case
of a spill.
Always use a GFCI
(Ground Fault Circuit Interrupt)
outlet.
WARNING

Model No. SV301 12
Grounding Instructions
The Suvie appliance must be grounded while in
use to protect the operator from electrical shock.
Suvie is equipped with a 3-conductor cord and
a 3-prong grounding-type plug to t the proper
grounding-type receptacle. The appliance has a
plug similar to the gure to the left.
The grounding tab which extends from the
adapter must connect to the permanent
ground in the outlet box.
WARNING - ELECTRIC SHOCK
WARNING - ELECTRIC SHOCK
To avoid the possibility of the appliance plug or outlet getting wet in the event of a spill:
• NEVER use an outlet below the counter
• ALWAYS arrange a drip loop in the cord: ensure the lowest point of the cord is below
the outlet to avoid water dripping onto the outlet or appliance plug.
• If the appliance plug or outlet does get wet, DO NOT unplug the cord. Disconnect the
fuse or circuit breaker that supplies power to the appliance. Then unplug and examine
for water.
• Remove all packing materials and accessories. Examine your Suvie for any damage
such as dents or broken components.
• To prevent personal injury, use caution when moving the appliance. Always move the
appliance with two people.
• Use caution when opening & closing the door to avoid pinching ngers.
• Always ensure the drip tray is in place before operating the unit. Check each time you
use the appliance that the drip tray is empty. Use caution when emptying the drip tray
to avoid spilling water.
• Remove any protective lm on the oven or component surfaces.
• To prevent damage, do not block any inlet or outlet openings.
CAUTION
Always plug your Suvie into a GFCI (Ground Fault Circuit Interrupter) outlet. Never use
Suvie without a GFCI Outlet.

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The rst time you plug in your Suvie, the on-screen instructions will guide you through a
simple setup process.
This setup includes: setting the date & time, connecting to WiFi, and downloading the
latest Suvie Meal recipes.
Quick On-Screen Setup
Push the control
knob to select
an option.
Turn the control
knob to see
options.
Turn On: Turn on
using the power
switch on back.
A. A short power supply cord is provided to reduce the risk resulting from becoming
entangled in or tripping over a longer cord.
B. Grounded extension cords may be used if care is exercised in their use. Be sure to
maintain a drip loop in the extension cord at all times.
C. If an extension cord is used, (1) the marked electrical rating of the extension cord
should be at least as great as electrical rating of the appliance, and (2) the longer
cord should be arranged so that it will not drape over the counter or table top where
it could be pulled on by children or tripped over unintentionally.

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Date and time will then
be set automatically.
You may adjust the time
zone, and there is an
option for daylight
savings.
Once all settings have
been conrmed, Suvie
will download updates
automatically, and then will
reboot. Please be patient as
this process may take several
minutes to complete. Once
the setup has nished, Suvie
will show you a complete
screen and your appliance
is now ready to use.
A list of detectable Wi-Fi
networks will appear. Rotate
the dial to select the network
Suvie will use to connect
to the Internet.
Press the control knob
to make your selection.
Enter your password
by rotating the dial and
pressing on each character.
Your Suvie Account
Your Suvie will automatically register once it has been connected to WiFi.
To login to your Suvie account go to: https://app.suvie.com
Your Suvie account can be used to:
• Order Suvie Meals
• Update shipping address
• Update billing information
• Update account name and phone number
Looking for Suvie recipes? Visit https://blog.suvie.com
For any issues connecting your Suvie to Wi-Fi, contact our customer support team
via email: [e-mail]

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The water in the unit is used for refrigeration as well as for some cooking functions.
For functions that require water, Suvie will prompt you to ll the reservoir with water when
needed. Do not add water to the reservoir unless prompted on the LCD display.
Please be aware that Suvie will not use all of the water in the reservoir while cooking
or cooling. Suvie will only use the exact amount of water needed and this water will
evaporate over time, without needing to drain.
Do not add additional water to the reservoir once the unit begins
cooking or refrigerating.
Filling the Water Reservoir
Water Level & Placement
Water Bubbling When In Normal Operation
ONLY FILL RESERVOIR WHEN
PROMPTED ON DISPLAY
Not all cooking functions require the the
water reservoir to be lled prior to use.
WE RECOMMEND ONLY USING
DISTILLED WATER FOR OPTIMAL
PERFORMANCE.
The reservoir will steam and get hot while cooking. Do not touch
the reservoir lid or surrounding areas while it is in use.
Water inside your reservoir will boil and bubble while cooking.
Do not touch the water reservoir lid or surrounding areas when in
use, as it may be hot.
Do not ll above the max ll line indicated
on the side of the reservoir.
We recommend using distilled water in your Suvie. Never use
anything in the reservoir other than water or cleaning solution as
indicated by Suvie.
This bubbling and noise is completely normal and is expected behavior.
CAUTION
CAUTION
NOTICE
NOTICE

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Suvie uses a water-based cooling method (refrigerant type R513a) similar to that of your
household refrigerator to keep your ingredients cold until they are ready to be cooked.
Suvie is designed to keep your food under 41°F as per FDA safe storage guidelines.
For best refrigeration performance, please make sure to follow our counter-top placement
guidelines on page 11.
By refrigerating your vegetables and proteins, Suvie allows you the convenience of being
able to load ingredients either in the morning before work or in the evening before bed,
so you have a perfectly cooked meal that is ready to enjoy when you want it. Suvie is
designed to refrigerate a meal up to one day prior to cooking and not longer.
Refrigeration Information
Safely Cool To Prepare Your Next Meal
Cooling After Completing a Cook
Loading your meal into Suvie the night before is a great way to save time. For best
refrigeration performance, please allow Suvie to rest with the door open for at least 2
hours after cooking before scheduling your next meal.
Simply tell Suvie when you want to eat, and Suvie performs meticulous calculations to
ensure a perfectly prepared and timed meal.
Start times vary in each of the dierent cooking zones based on the method of cooking.
After you’ve lled the reservoir, a typical Suvie cool-to-cook process is generally as
follows:
• Your Suvie is rapidly cooled to create a safe environment for your ingredients.
• When ready to begin cooking, Suvie stops cooling and begins to heat the water
surrounding the cooking zones until it reaches the desired temperature and cook time.
• The broiler nishes your vegetables and proteins.
• Your meal is ready to plate and serve.
Taking Your Food From Cool-to-Cook

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How Suvie Calculates Cook Time
Enter Time & Temperature Settings
Cooking frozen proteins? No need to thaw, simply select “frozen” once prompted on the
display while setting up your meal. Suvie will automatically adjust the cook settings to acount
for your frozen proteins. If cooking using the Rapid Cook function, be sure to load only frozen
ingredients. Suvie will automatically thaw your food when using this function.
The Time & Temperature chart can also be found online at:
mycook.suvie.com/suvie-cook-time-temperature-charts/
How Long Will My Meal Take To Cook?
Similar to a standard oven, Suvie requires time to preheat, which can vary from 30-60
minutes for some meals. Slow cook meals take between 3-10 hours to complete. Suvie’s
Rapid Cook Meals can cook in as little as 25 minutes, depending on the meal. Suvie will
automatically calculate this pre-heat time. We recommend using the schedule function for
maximum convenience.
Your Suvie Pans
The two Suvie pans included with your appliance
can be used interchangeably between both cooking
zones. These pans are dishwasher safe.
A roasting rack is also included with your Suvie
appliance and is dishwasher safe.

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How It Works
Simple Preparation Steps for Multi-Zone Cooking
Your Suvie can make between 1-12 servings depending on which cook function is used.
Please follow the instructions below to begin cooking. Be aware that certain functions
are limited in each zone, based on which cooking method is used. Please review the
instructions and function chart below.
Never overll or use any ingredients that extend beyond the capacity
of the pans.
STEP 2: CHOOSE YOUR BOTTOM ZONE FUNCTION
STEP 1: ONLY FILL THE WATER RESERVOIR WHEN PROMPTED ON DISPLAY
NOT ALL FUNCTIONS REQUIRE WATER!
Only ll the water reservoir when Suvie prompts
you on the display. We recommend using
distilled water for optimal performance.
Fill the reservoir to between the “max” and “min”
lines indicated by ll window. This water is used
for both refrigerating and cooking your meal.
Never add water during cooling or cooking.
If you are using Suvie Meals, simply hold the meal card on
the Tap Zone above the control knob and your Suvie will
automatically set the appropriate cook functions for your
meal. Follow the on-screen instructions.
If you are cooking using your own ingredients, navigate to
My Cook and select your desired bottom-zone function
from the list of available options. Next, enter the desired
cooking times/temperatures.
Select Botton Zone
Sous Vide
Steam
Slow Cook
Reheat
Proof
Bake
Broil
Roast
Egg
None
CAUTION

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STEP 4: NEXT, ADD YOUR INGREDIENTS TO THE BOTTOM AND TOP ZONES
Using the Sous Vide Function?
If you are cooking your proteins using the sous vide function,
place your vacuum-sealed, pre-seasoned proteins into the
removable Suvie pan and ll it with water until the proteins
are submerged. If using a Suvie-provided Suvie Meal, these
packages are ready out-of-the-box.
A sous-vide compatible bag is any plastic bag that is food
safe, rated for high-temp cooking, and can be sealed
securely so that the water surrounding it does not touch the
protein itself. You may use a vacuum sealer or a store-bought
sealable bag.
For All Other Cook Functions:
Remove proteins from packaging before cooking.
STEP 3: CHOOSE YOUR TOP ZONE FUNCTION
If you are using our Suvie Meal service, Suvie will automatically
detect the appropriate cooking function after the meal card
has been scanned.
If you are cooking using your own ingredients, choose a
top-zone cooking function from the list of available options.
Please be aware that the top-zone functions available are
limited based on the function used in the bottom-zone.
STEP 5: (OPTIONAL) CHOOSE YOUR STARCH COOKER FUNCTION
If you have the Suvie Starch Cooker, choose your starch cook function, enter the desired
cooking time, and load your dry starches directly into the starch cooker.
Select Botton Zone
Sous Vide
Steam
Slow Cook
Reheat
Proof
Bake
Broil
Roast
Egg
None