Swann Eureka SC15836N User manual

Model: SC15836N
MULTIFUNCTION PET
Model: SC15838N
Help line: 0333 220 6050
v1.0
TMULTIFUNCTION UPRIGHT VACUUM
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When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER
Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.
WARNING
IMPORTANT SAFEGUARDS
!Follow caution information wherever you see this symbol.
This vacuum cleaner is intended for household use only and NOT for
commercial or industrial use.
• Only use the vacuum cleaner indoors on dry surfaces and keep the
area you’re cleaning well lit.
• Keep fingers, hair and loose clothing away from moving parts and
openings whilst using the vacuum cleaner.
• Use only Eureka | Swan recommended tools and accessories with
this vacuum cleaner.
• Don’t use the vacuum cleaner if it has been dropped, damaged or
left outdoors.
• Don’t run over the power cord or use the vacuum cleaner if the
power cord or plug is damaged.
• Don’t handle the plug or use the vacuum cleaner with wet hands.
• Don’t pull or carry the vacuum cleaner by the power cord.
• Don’t use the power cord as a handle, pull the power cord around
corners, sharp edges or close a door over the power cord.
• Don’t unplug vacuum cleaner by pulling on the power cord.
• Turn off all controls on the vacuum cleaner before disconnecting or
connecting the power cord.
• Always make sure the filters are in place before use.
• Always switch off the vacuum cleaner before disconnecting or
connecting the hose and accessories.
• Keep all openings clear and free from debris as this may affect the
air flow/suction.
• Always replace the fuse in the plug with the same type and rating.
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IMPORTANT SAFEGUARDS
• Always protect the power cable from heated surfaces and open
flames.
• This appliance can be used by children aged from 8 years and above
and persons with reduced physical, sensory or mental capabilities
or lack of experience and knowledge if they have been given
supervision or instruction concerning use of the vacuum cleaner in
a safe way and understand the hazards involved. Children shall not
play with the vacuum cleaner. Cleaning and user maintenance shall
not be made by children without supervision.
• Don’t vacuum up any flammable or combustible materials (lighter
fluid, petrol, kerosene etc.) or use the vacuum cleaner in an area
with explosive vapours or liquid.
• Don’t vacuum up hot coals, cigarette butts, matches or smoking
hot, burning items or use in an area where there may be harmful
fluids (chlorine, bleach, and ammonia drain cleaner).
• Don’t attempt to remove blockages with sharp objects as this may
cause damage to the vacuum cleaner.
• Don’t vacuum up hard or sharp objects such as glass, nails, screws
or coins etc.
• Don’t use the vacuum cleaner with incorrect voltage as this may
result in damage or injury to the user. The correct voltage is listed
on the rating label.
• Take extra care when positioning and using the vacuum cleaner on
the stairs.
• Use only CE marked 13 amp extension cords, non-approved
extension cords may overheat. Care should be taken to arrange
the extension cord as it can be a trip hazard.
• Store the vacuum cleaner in a cool, dry area. If filters have been
cleaned as per user guide instructions ensure they are thoroughly
dry before storing away.
Please keep instructions for future reference
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Carefully unpack and inspect your new Eureka | Swan vacuum cleaner for shipping
damage.
Each unit is tested and thoroughly inspected before shipping. For instructions
regarding any shipping damage, call the Eureka | Swan Customer Service HELPLINE
at 0333 220 6050 immediately.
UNPACKING
! Make sure your vacuum cleaner is switched off and
unplugged when cleaning, removing or refitting parts.
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WHAT’S IN THE BOX?
OWNER’S
GUIDE
Important
safeguards
Vacuum cleaner
Hose
Crevice tool Dusting brush Upholstery tool
Handle
Pet Brush
(SC15838N only)
Flexible telescoping crevice tool 2-in-1 upholstery tool
Upper Cord Hook Lower Cord Hook
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GET TO KNOW YOUR VACUUM
Wrap cord onto upper
and lower cord hooks.
Align upper and lower
cord hooks and press
to snap in place.
Upper cord hook
should rotate freely.
Store accessories on back of
vacuum cleaner.
Click!
Slide handle into top of
vacuum cleaner. Push down
until it clicks.
Insert bent end of hose into
opening at back of dust tank.
Twist hose clockwise to lock.
Push loose end of
hose securely onto
hose inlet.
Vacuum cleaner with dust
tank.
Loop hose over hose
retainer.
Store turbo brush on
front of handle. Align
brush opening with
slot and push to snap
tool into clip.
Select models only
(NEU182-NEU188
except NEU182A)
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GET TO KNOW YOUR VACUUM
Handle with wand
Dust tank release button
Height adjustment knob
Washable
Filter screen
Crevice tool
Power switch
Hose retainer
Hose
Lower cord wrap
Hose inlet
Vacuum cleaner
Belt
Brushroll
Dust tank
Turbo/pet brush
SC15838N only
Upper cord wrap
Upholstery tool
Cord clip
Dusting brush
Handle release latch
Power cord
Handle release
pedal
Dust tank
Dust tank latch
Dust tank lid
Carry handle
Headlights
Brushroll cover
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OPERATION
Step
Brush roll
When using on steps:
Position as shown below.
Do not allow the brush roll
to come into contact with
edge of the stair carpet or
damage could occur.
Do not pull on the hose.
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OPERATION
Plug power cord into outlet.
Empty dust tank after every use
Step on handle release to
lower handle into position for
Step on power switch to turn
vacuum cleaner on. Step on again
to turn off.
Turn height adjustment knob to
pile carpet.
Press release button and lift off
dust tank.
To empty debris, press lever to
release bottom lid.
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USING ACCESSORIES
4
5
!
CAUTION
Upholstery tool
Use for furniture, chairs,
sofas and mattresses.
•Place vacuum in upright position.
•Turn height adjustment knob to highest
position.
•Pull up on hose connection to release hose end
from hose inlet (Fig. 1).
•Push end of hose into top of handle and twist
clockwise until it clicks (Fig. 2).
•Press handle release latch and pull out handle
with wand (Fig. 3).
•To attach accessories, push desired tool onto
end of wand (Fig. 4).
•To use accessories without handle and wand, push
desired tool directly onto end of hose (Fig. 5).
•
counterclockwise and pull off handle. Slide
handle into top of vacuum cleaner and push
down until it clicks. Push loose end of hose
securely onto hose inlet. Store tools on vacuum
cleaner back.
When using tools, always place handle in
upright position. Make sure vacuum
cleaner is turned off while attaching tools.
Crevice tool –
Use for baseboard edges, corners,
detailing chairs, sofas, dryer vents
and tight spaces.
Dusting brush
–
Use for furniture, drapes,
blinds, drawers and vents.
Turbo/pet brush
(SC15838N)
Use to remove pet hair from stairs,
carpet and upholstery.
1
3
2
Click!
Flexible telescoping crevice tool (–Press button and
pull to extend tool to desired length. To use brush, pull toswivel
into position. Use for baseboards, crevices and tight spaces.
2-in-1 upholstery tool –
Use brush to vacuum upholstered
surfaces or pick up debris. Use felt
portion to clean delicate surfaces.
Press thumb release and lift brush up
and out of the way.
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MAINTENANCE
Dust Tank – Empty after each use
Press release button and lift
off dust tank.
Hold dust tank over wastebasket
and press lever to release
bottom lid. Debris will empty.
Click!
Close bottom lid until it
clicks.
Pull dust tank latch to lift up
dust tank lid. shake off dust. Rinse
THOROUGHLY.
slot on back of dust tank and
drop into position.
to unlock and pull apart. Shake off dust.
Rinse screen and dust tank. Dry all
THOROUGHLY. Reassemble screen;
twist clockwise to lock.
Click!
Close cover until it clicks.
Warning:
dust tank in proper position.
!
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MAINTENANCE
How to clear a blockage
if no suction at end ofhose, check
to be sure air path isnotblocked.
•Press release button and lift off dust
tank (Fig. 1).
•Empty debris. Hold over wastebasket
and press lever to release bottom lid
(Fig. 2).
•
Remove any debris and shake off
dust. (See maintenance instructions
on page 9.)
•Loosen end of hose.
•Use a rod or similar blunt implement to
clear a blockage in wand or hose. Flex
hose to loosen debris (Fig. 3). Use
caution if there is any risk that glass
or nails could have become imbedded
in hose.
•
path (Fig. 4).
•
dust tank and position dust tank onto
vacuum cleaner.
Warning: Never operate vacuum
screen and dust tank in proper
position.
1
3
2
Make sure vacuum is turned off
and power cord is unplugged.
!
!
CAUTION
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MAINTENANCE
How to maintain brushroll
•Step on handle release to lower
handle.
•
•To avoid unnecessary service
calls, check brushroll for debris.
•Use scissors to clip heavy
threads or strings.
Make sure vacuum is turned off
and power cord is unplugged.
!
CAUTION
How to maintain turbo brush
Grasp collar and twist to unlock
cover. Lift cover up. brush to clear accumulated pet hair
from bristles.
Close cover and twist collar
to lock.
Select models only (NEU182-NEU188 except NEU182A)
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MAINTENANCE
How to replace brushroll or belt
•Step on handle release and lay
vacuum cleaner face down.
•Use Phillips screwdriver to remove
6 screws from brushroll cover
(Fig. 1). Lift off cover. Refer to
Fig. 7 for location of screws.
•Rotate right end of brushroll and lift
out (Fig. 2).
•Lift out left end of brushroll.
•To replace belt, position new belt
around motor shaft (Fig. 3).
•Loop new belt around brushroll shaft
at left end of brushroll (Fig. 4).
•To reposition brushroll into base,
pull belt down and insert left end of
(Fig. 5). Press right end of brushroll
into position.
•To replace brushroll cover, align
slot on cover with tab (Fig. 6) and
snap cover into place. Replace 6
screws (Fig. 7).
1
3
2
4
5 6 7
3
2
1
4
6
5
Make sure vacuum is
turned off and power cord
is unplugged.
!
CAUTION
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TROUBLESHOOTING
!
Make sure vacuum is turned off and power cord is unplugged.
NOTIC E :
Thermal cut-off
This vacuum cleaner has a special thermostat that protects the vacuum in case of motor
overheating.
If the vacuum suddenly shuts off, proceed as follows: 1) Push the power switch to off and
unplug the vacuum. 2) Check the vacuum for a possible source of overheating such as a full
least 30 minutes before attempting to use the vacuum. 3) After the 30 minute period, plug
the vacuum back in and turn on the switch. If the vacuum still does not work, call the Swan
Customer Service HELPLINE at 0333 220 6050 .
Problem Solution
Motor will not start. •Push plug securely into outlet, try another outlet or check
circuit breaker.
•Step on power switch to turn vacuum on.
•See detailed “thermal cut-off” instructions above.
Vacuum cleaner does •
•
•Check vacuum height adjustment knob position.
•Clean brushroll if needed.
No suction at the end
of hose or wand.
•See other solutions above.
•Remove clogs from the hose or wand that restrict
Burning smell;
brushroll will not turn.
•Check brushroll for debris.
•Replace broken or out of shape belt.
Vacuumishard to push. •Adjust vacuum height knob to a higher position.
•Check brushroll for debris and clean if needed.
Turbo brush will not
turn
SC15838N
•Check turbo brush for debris.
Empty dust tank, clean and/or change filter.
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Appliances bearing the symbol shown here may not be disposed of in domestic rubbish. You
are required to dispose of old electrical and electronic appliances like this separately.
Please visit www.recycle-more.co.uk or www.recyclenow.co.uk for access to information
about the recycling of electrical items. Please visit www.weeeireland.ie for access to information
about the recycling of electrical items purchased in Ireland. The WEEE directive, introduced in
August 2006, states that all electrical items must be recycled, rather than taken to landfill.
Please arrange to take this appliance to your local Civic Amenity site for recycling, once it has reached the
end of its life.
DISPOSAL
This product is guaranteed for 2 years from the date of original purchase. If any defect arises due to faulty
materials of workmanship the faulty products must be returned to the place of purchase. Refunds or
replacement is at the discretion of the store.
The following conditions apply:
• The product must be returned to the retailer with proof of purchase.
• The product must be installed and used in accordance with the instructions contained in this
instruction guide.
• It must be used only for domestic purposes.
• It does not cover wear and tear, damage, misuse or consumable parts.
• Swan Products Ltd has limited liability for incidental or consequential loss or damage.
• This guarantee is valid in the UK and Eire Only.
WARRANTY
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SPARES
Visit www.swan-brand.co.uk or call 0333 220 6050
Image Part name Part number
SC15836N-01
Crevice tool
Dusting brush tool
Upholstery tool
Brushroll
Hose
Belt
Detachable handle
Flexible telescoping
crevice tool
Turbo brush
2-in-1 upholstery tool
Dust tank
Upper and lower hooks
SC15836N-02
SC15836N-03
SC15836N-04
SC15836N-05
SC15836N-06
SC15836N-07
SC15836N-08
SC15836N-09
SC15836N-10
SC15836N-11
SC15836N-12
SC15836N-13
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NOTES
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NOTES
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www.eureka-swan.co.uk
Copyright © Swan Products Ltd.
PO Box 3117, Stoke-on-Trent ST4 9GD
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