Swipeclock TimeWorksTouch User manual

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Setup....................................................................................................................................2
1. Before You Start ....................................................................................................2
2. Physical Installation ..............................................................................................3
3. Connect to the Network / Internet ........................................................................5
4. Time Zone Setup....................................................................................................8
5. "Never Sleep" Mode ...............................................................................................9
6. Clock Registration..................................................................................................9
7. Software Updating...............................................................................................11
8. Employee Sign In Methods ..................................................................................12
Print Enrollment, Use & Changing Settings ......................................................................13
9. Enrolling Fingerprints..........................................................................................13
10. Intelligent Clock Features....................................................................................17
11. Using the Clock –Punching In and Out................................................................17
12. Offline Mode.........................................................................................................20
13. Changing Device Settings After Registration / Exiting Kiosk Mode....................21
Appendixes ........................................................................................................................22
Appendix A: Identifying Your User Type .......................................................................22
Appendix B: Adding Employees to the Clock ................................................................23
Appendix C: Additional Biometric Information .............................................................23
Appendix D: Troubleshooting and Technical Info ........................................................25

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Setup
Sections 1 through 8 of this manual explain the setup and configuration of
TimeWorksTouch. These steps must be followed before registering the clock to your
online timekeeping account.
VIDEO HELP: You can also watch a video on the TimeWorksTouch setup at
https://vimeo.com/213275300
1. Before You Start
Know the following before setting up TimeWorksTouch:
1. Connectivity Method-TimeWorksTouch connects to the internet via Ethernet or
Wi-Fi. Depending on the method you choose, you will need to know some
additional information to connect the device to the internet. You can use the
space below to write down this information for reference:
For Wi-Fi Networks- You'll need your network’s name and password:
Wi-Fi ID: _________________________________________________
Wi-Fi Password: _________________________________________________

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For Ethernet Networks- You'll need to know whether your network requires
a static IP address or not. Most networks do not require a static IP. Instead,
they commonly use a method called DHCP and you will not need any
additional information on the network.
If your network requires a static IP, your network administrator will need to
provide you with the following information:
Static IP: _______________________________________________________
Gateway: _______________________________________________________
DNS: _______________________________________________________
2. Timekeeping login and password- You will need to have a Client Level login or
higher
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to register the clock—supervisors cannot register a clock.
2. Physical Installation
Follow these steps for the installation and mounting of TimeWorksTouch:
1. Choose a Location- Make sure the location has access to a power outlet as well
as an Ethernet port or a strong Wi-Fi signal.
2. Attach the Mounting Plate- On the back of the clock, remove the metal
mounting plate. Use the provided screws to attach the mounting plate to the
wall.
3. Activate the Battery- On the back of the clock, open the backup battery
compartment. Remove the red plastic tab and replace the cover. This will result
in the device powering up. Do not launch the TimeWorksTouch app at this
time.
4. Connect the Power Supply to the Clock- The backup battery only provides 2 to 3
hours of power under normal use, so you will want to use the provided power
supply for the clock. The connection for the power supply is found on the back of
the clock.
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If you are unsure of the type of user credentials you have, see Appendix A: Identifying Your User Type

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5. Connect the Ethernet Cable to the Clock- This is only necessary if you are using
Ethernet instead of Wi-Fi. Plug the Ethernet cable into the back of the clock.
6. Mount the Clock on the Mounting Plate- Attach the clock to mounting plate and
secure it to the plate with the small screw provided in the box. There is a tab on
the bottom of the mounting plate which fits inside of the screw hole at the base
of the clock.
7. Remove Protective Screens- There are protective screens over the touch screen
as well as the fingerprint sensor.
8. Plug the Clock In- Do not launch the TimeWorksTouch app at this time. It
must first be connected to the internet. Configuration of the device's internet
connection (Section 2) must be completed before launching the app.

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3. Connect to the Network / Internet
Use the instructions below that correspond to your selected network type: Wi-Fi or
Ethernet:
Wi-Fi Network Setup
1. Open the device settings by tapping the Settings icon on the Home
screen (see Figure 1).
If you do not see the Settings icon, open the App Menu by tapping the 6-square
icon at the top right of the screen (see Figure 1). The Settings app can be
launched from the App Menu.
2. Set the Wi-Fi toggle to ON (see Figure 2).
Figure 1. The device Home screen will be visible upon initial startup. Inset 1 - Back and Home buttons for
navigating through screens. Inset 2 –Icons for clock and network setup applications. Inset 3 –The App
Menu button which displays all apps installed on the device.

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3. The device will scan for available Wi-Fi signals and display all available
networks. Select your network by tapping the name and when prompted, enter
the password.
Reference Section 1 for your Wi-Fi ID and password.
Figure 2. The device settings screen is where you enable and configure the Wi-Fi for TimeWorksTouch.
Wi-Fi Signal Strength
Wi-Fi networks are more susceptible to signal interruptions. An Ethernet connection is
generally more reliable than Wi-Fi. At the lower right of the clock is a signal strength
indicator. When it is two bars or less, we recommend you boost your Wi-Fi signal or use
an Ethernet connection.
Once you are successfully connected to your Wi-Fi network, proceed to Section 4, Time
Zone Setup.
Ethernet Setup
Usually TimeWorksTouch does not require additional setup for an Ethernet network.
This is because the most common Ethernet configurations use DHCP and
TimeWorksTouch should come out of the box set to DHCP. However, it is
recommended to verify the device is set to DHCP. Instead of DHCP, some networks
require a static IP. These instructions address both verifying DHCP mode and setting a
static IP:

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1. Open the Ethernet Manager app on the Home screen (see Figure 1).
If you do not see the Ethernet Manager app, open the App Menu by tapping the 6-
square icon at the top right of the screen (see Figure 1). You will find the Ethernet
Manager icon in the app list.
2. Press Configure Network followed by Configure Ethernet (see Figure 3).
3. If your network uses DHCP, under Connection Type, select DHCP.
If your network requires a static IP, reference the IP information provided by
your network admin Section 1 and follow these steps:
a. Under Connection Type, select Static IP.
b. Clear out the pre-entered IP, Gateway and DNS information and enter the
information provided by your network administrator. Netmask normally
does not need to be changed, but if it is needed, your network admin
should provide that information.
4. Press the Home button to return to the Home screen. Your changes will be saved
upon exit. You can now proceed to Section 4, Time Zone Setup.
Figure 3. The Ethernet Manager screen is where Static IP information can be entered. It is also
where DHCP mode is enabled.

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4. Time Zone Setup
To set the time zone for the clock's display:
1. Open the Settings app from the device's Home screen (see Figure 1).
You may already be in the Settings App if you just finished configuring
the Wi-Fi connection.
If you don’t see the Settings app on the Home screen, access the App Menu with
the 6-square icon at the top right of the screen.
2. On the left-side menu, scroll down and select Date & Time (see Figure 4).
3. Deselect Automatic Date & Time as well as Automatic Time Zone (see Figure 4)
by pressing each item so that it is unchecked.
4. Tap Select time zone
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(see Figure 4).
5. Scroll through the list and select your time zone.
6. Exit the page with the Home button at the lower left. Changes will be saved
automatically upon exit.
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Setting the time zone on TimeWorksTouch only affects the time displayed on the clock. Punches collected and
sent to our servers will use the time zone designated in the timekeeping application.
Figure 4. Setting the Time Zone is done through the Date & Time option in the Settings.

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5. "Never Sleep" Mode
Setting Never Sleep ensures the clock entry page will always be visible to the
employees when they use the clock.
1. From the Home screen, tap the Settings icon.
If you just finished setting the time zone, you may already be on this page.
2. From the left side menu, select Display.
3. Press Sleep from the list of options.
4. Choose Never Sleep.
5. Exit the page with the Home button. Changes will be saved automatically.
6. From the Home screen, tap the Ethernet Manager app.
7. Press Disconnect Policy.
If you don't see Disconnect Policy and instead see the page for configuring
DHCP/Static IP, press the Back button.
8. On the right screen, select Disconnect policy, When to disconnect.
9. Set the value to Never (block system sleep).
10. Exit the page with the Home button. Any changes will be saved automatically.
6. Clock Registration
Registration is the process of associating a clock with your timekeeping account. Clock
Registration should only be done after you have configured the device as described
in Sections 3 through 5.
1. Press the TimeWorksTouch icon on the device's Home screen. This will
launch the TimeWorksTouch app.
If you do not see the icon, you can find it by pressing the App Menu icon at the top
right corner of the screen and selecting TimeWorksTouch from the listed apps.