Sy-G SA1P1LVW User manual

USER MANUAL
Online UPS Challenger Series
Stand Alone (SA)
Rack Mount (RM)
Low Voltage & High Voltage
Models: SA1P1LVW/SA1P1HVW
SA1P2LVW/SA1P2HVW
SA1P3LVW/SA1P3HVW
Capacity: 1 KVA - 2 KVA - 3 KVA
REVISION
DESCRIPTION
Date
Rev. 1.0
Formal Release
2015/11/25

Danger-For your safety
Indicate an imminently hazardous situation that, if not avoided, will result in death or serious
injury.
Warning-Caution
Indicate that any unsafe practices must be avoided which could prejudice health and safety and
cause financial damage.
Important
Indicate any important technical information that must not be neglected.

Contents
1. IMPORTANT SAFETY WARNING....................................................................1
1.1. Transportation..........................................................................................1
1.2. Preparation................................................................................................1
1.3. Installation.................................................................................................1
1.4. Operation...................................................................................................2
1.5. Maintenance, service and faults ........................................................2
2. INSTALLATION AND SETUP ............................................................................4
2.1. Rear Panel View......................................................................................... 4
2.2. Setup the UPS............................................................................................5
3. OPERATIONS ....................................................................................................13
3.1. Button Operation .....................................................................................9
3.2. LCD Panel ..................................................................................................10
3.3. Audible Alarm..........................................................................................11
3.4. LCD display wordings index ...............................................................12
3.5. UPS Setting...............................................................................................12
3.6. Operating Mode Description.............................................................18
3.7. Faults Reference Code..........................................................................19
3.8. Warning indicator ..................................................................................19
4. TROUBLE SHOOTING.....................................................................................21
5. STORAGE AND MAINTENANCE...................................................................21
6. TECHNICAL SPECIFICATIONS .......................................................................22

1
1. Important Safety Warning
Please comply with all warnings and operating instructions in this manual strictly. Save this
manual properly and read carefully the following instructions before installing the unit. Do not
operate this unit before reading through all safety information and operating instructions
carefully.
1.1. Transportation
Please transport the UPS system only in the original package to protect against shock and
impact.
1.2. Preparation
oCondensation may occur if the UPS system is moved directly from cold to warm
environment.
The UPS system must be absolutely dry before being installed.
PLEASE ALLOW AT LEAST TWO HOURS FOR THE UPS SYSTEM TO ACCLIMATE THE
ENVIRONMENT.
oDo not install the UPS system near water or in moist environments.
oDo not install the UPS system where it would be exposed to direct sunlight or near
heater.
oDo not block ventilation holes in the UPS housing.
1.3. Installation
oDo not connect appliances or devices which would overload the UPS system (e.g.
laser printers) to the UPS output sockets.
oPlace cables in such a way that no one can step on or trip over them.
oDo not connect domestic appliances such as hair dryers to UPS output sockets.
oThe UPS can be operated by any individuals with no previous experience.
oConnect the UPS system only to an earthed shockproof outlet which must be easily
accessible and close to the UPS system.
oPlease use only VDE-tested, CE-marked mains cable (e.g. the mains cable of your
computer) to connect the UPS system to the building wiring outlet (shockproof

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outlet).
oPlease use only VDE-tested, CE-marked power cables to connect the loads to the
UPS system.
oWhen installing the equipment, it should ensure that the sum of the leakage current
of the UPS and the connected devices does not exceed 3.5mA.
1.4. Operation
oDo not disconnect the mains cable on the UPS system or the building wiring outlet
(shockproof socket outlet) during operations since this would cancel the protective
earthing of the UPS system and of all connected loads.
oThe UPS system features its own, internal current source (batteries). The UPS output
sockets or output terminals block may be electrically live even if the UPS system is
not connected to the building wiring outlet.
oIn order to fully disconnect the UPS system, first press the OFF/Enter button to
disconnect the mains.
oPrevent no fluids or other foreign objects from inside of the UPS system.
1.5. Maintenance, service and faults
THE UPS SYSTEM OPERATES WITH HAZARDOUS VOLTAGES. REPAIRS MAY BE CARRIED
OUT ONLY BY QUALIFIED MAINTENANCE PERSONNEL.
oCaution - risk of electric shock. Even after the unit is disconnected from the
mains (building wiring outlet), components inside the UPS system are still
connected to the battery and electrically live and dangerous.
oBefore carrying out any kind of service and/or maintenance, disconnect the
batteries and verify that no current is present and no hazardous voltage exists
in the terminals of high capability capacitor such as BUS-capacitors.
oOnly persons are adequately familiar with batteries and with the required
precautionary measures may replace batteries and supervise operations.
Unauthorized persons must be kept well away from the batteries.
oCaution - risk of electric shock. The battery circuit is not isolated from the input
voltage. Hazardous voltages may occur between the battery terminals and the
ground. Before touching, please verify that no voltage is present!
oBatteries may cause electric shock and have a high short-circuit current.

3
Please take the precautionary measures specified below and any other measures
necessary when working with batteries:
－remove wristwatches, rings and other metal objects
－use only tools with insulated grips and handles.
oWhen changing batteries, install the same number and same type of batteries.
oDo not attempt to dispose of batteries by burning them. This could cause
battery explosion.
oDo not open or destroy batteries. Escaping electrolyte can cause injury to the
skin and eyes. It may be toxic.
oPlease replace the fuse only with the same type and amperage in order to avoid
fire hazards.
oDo not dismantle the UPS system.

4
2. Installation and Setup
Before installation, please inspect the unit. Be sure that nothing inside the package is
damaged. Please keep the original package in a safe place for future use.
2.1. Rear Panel View.

5

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1. AC input
2. Input circuit breaker
3. USB communication port
4. RS-232 communication port
5. SNMP intelligent slot (option)
6. External battery connection (only available for L model)
7. Output receptacles
8. Output terminal
9. Output circuit breaker

7
2.2. Install the UPS
Rack-mount Installation
This UPS can be mounted in the 19” rack chassis. Please follow below steps to position this
UPS.
Tower Installation
2.3. Setup the UPS
Step 1: Connect battery wires
If using rack UPS, the UPS is shipped out from factory without connecting battery wires for
safety consideration. Before installing the UPS, please follow below steps to re-connect battery
wires first.

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Step 2: UPS input connection
Plug the UPS into a two-pole, three-wire, grounded receptacle only. Avoid using extension
cords.
oFor 208/220/230/240VAC models: The power cord is supplied in the UPS package.
oFor 110/115/120/127VAC models: The power cord is attached to the UPS.
The input plug is a NEMA 5-15P for 1K model and NEMA 5-20P for 2K model.
Step 3: UPS output connection
oFor socket-type outputs, simply connect devices to the outlets.
oFor terminal-type input or outputs, please follow below steps for the wiring
configuration:
a) Remove the small cover of the terminal block
b) Suggest using AWG14 or 2.1mm2power cords for 3KVA (208/220/230/240VAC
models). Suggest using AWG12-10 or 3.3mm2-5.3mm2power cords for 3KVA
(110/115/120/127VAC models). Please also install a circuit breaker (40A) between the
mains and AC input of UPS in 3KVA (110/115/120127VAC models) for safety operation.
c) Upon completion of the wiring configuration, please check whether the wires are
securely affixed.
d) Put the small cover back to the rear panel.
Step 4: Communication connection
Communication port:
USB port RS-232 port Intelligent slot
To allow for unattended UPS shutdown/start-up and status monitoring, connect the
communication cable one end to the USB/RS-232 port and the other to the communication
port of your PC. With the monitoring software installed, you can schedule UPS
shutdown/start-up and monitor UPS status through PC.
The UPS is equipped with intelligent slot perfect for either SNMP or AS400 card. When

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installing either SNMP or AS400 card in the UPS, it will provide advanced communication and
monitoring options.
Step 5: Turn on the UPS
Press the ON/Mute button on the front panel for two seconds to power on the UPS.
NOTE: The battery charges fully during the first five hours of normal operation. Do not
expect full battery run capability during this initial charge period.
Step 6: Install software
For optimal computer system protection, install UPS monitoring software to fully configure
UPS shutdown. You may insert provided CD into CD-ROM to install the monitoring software. If
not, please follow steps below to download and install monitoring software from the internet:
1. Go to the website http://www.power-software-download.com.
2. Click View Power software icon and then choose your required OS to download the
software.
3. Follow the on-screen instructions to install the software.
4. When your computer restarts, the monitoring software will appear as an orange plug icon
located in the system tray, near the clock.
2.4. Battery Replacement
NOTICE: This UPS is equipped with internal batteries and user can replace the batteries
without shutting down the UPS or connected loads.(hot-swappable battery design)
Replacement is a safe procedure, isolated from electrical hazards.
CAUTION!! Consider all warnings, cautions, and notes before replacing batteries.
Note: Upon battery disconnection, equipment is not protected from power outages.

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2.5. Battery Kit Assembly (OPTIONAL for rack UPS)
NOTICE: Please assemble battery kit first before installing it inside of UPS. Please
select correct battery kit procedure below to assemble it.
Batter Kit 2u

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Batter Kit 3u
Batter Kit 4u

12
Batter Kit 6u

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3. Operations
3.1. Button Operation
BUTTON
FUNCTION
ON/Mute
Button
oTurn on the UPS: Press and hold ON/Mute button for at least 2 seconds to turn
on the UPS.
oMute the alarm: After the UPS is turned on in battery mode, press and hold this
button for at least 3 seconds to disable or enable the alarm system. But it’s not
applied to the situations when warnings or errors occur.
oUp key: Press this button to display previous selection in UPS setting mode.
oSwitch to UPS self-test mode: Press ON/Mute buttons for 3 seconds to enter
UPS self-testing while in AC mode, ECO mode, or converter mode.
OFF/Enter
Button
oTurn off the UPS: Press and hold this button at least 2 seconds to turn off the
UPS. UPS will be in standby mode under power normal or transfer to Bypass
mode if the Bypass enable setting by pressing this button.
oConfirm selection key: Press this button to confirm selection in UPS setting
mode.
Select Button
oSwitch LCD message: Press this button to change the LCD message for input
voltage, input frequency, input current, battery voltage, battery current, battery
capacity, ambient temperature, output voltage, output frequency, load current
and load percent.
oSetting mode: Press and hold this button for 3 seconds to enter UPS setting
mode when Standby and Bypass mode.
oDown key: Press this button to display next selection in UPS setting mode.
ON/Mute +
Select Button
oSwitch to bypass mode: When the main power is normal, press ON/Mute and
Select buttons simultaneously for 3 seconds. Then UPS will enter to bypass
mode. This action will be ineffective when the input voltage is out of acceptable
range.
oExit setting mode or return to the upper menu: When working in setting mode,
press ON/Mute and Select buttons simultaneously for 0.2 seconds to return to
the upper menu. If it’s already in top menu, press these two buttons at the same
time to exit the setting mode.
3.2. LCD Panel

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DISPLAY
FUNCTION
REMAINING BACKUP TIME INFORMATION
Indicates the remaining backup time in pie chart.
Indicates the remaining backup time in numbers.
H: hours, M: minute, S: second
FAULT INFORMATION
Indicates that the warning and fault occurs.
Indicates the warning and fault codes, and the codes are
listed in details in 3-5 section.
MUTE OPERATION
Indicates that the UPS alarm is disabled.
OUTPUT & BATTERY VOLTAGE INFORMATION
Indicates the output voltage, frequency or battery voltage.
Vac: output voltage, Vdc: battery voltage, Hz: frequency
LOAD INFORMATION
Indicates the load level by 0-25%, 26-50%, 51-75%, and
76-100%.
Indicates overload.
Indicates the load or the UPS output is short circuit.
MODE OPERATION INFORMATION
Indicates the UPS connects to the mains.
Indicates the battery is working.
Indicates the bypass circuit is working.
Indicates the ECO mode is enabled.
Indicates the Inverter circuit is working.
Indicates the output is working.
BATTERY INFORMATION
Indicates the Battery level by 0-25%, 26-50%, 51-75%, and
76-100%.
Indicates the battery is fault.
Indicates low battery level and low battery voltage.
INPUT & BATTERY VOLTAGE INFORMATION
Indicates the input voltage or frequency or battery voltage.
Vac: Input voltage, Vdc: battery voltage, Hz: input
frequency

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3.3. Audible Alarm
Battery Mode
Sounding every 4 seconds
Low Battery
Sounding every seconds
Overload
Sounding twice every second
Fault
Continuously sounding
Bypass Mode
Sounding every 10 seconds
3.4. LCD display wordings index
ABBREVIATION
DISPLAY CONTENT
MEANING
ENA
Enable
DIS
Disable
ESC
Escape
HLS
High loss
LLS
Low loss
BAT
Battery
CF
Converter
TP
Temperature
CH
Charger
FU
Bypass frequency unstable
EE
EEPROM error
3.5. UPS Setting
Parameter 1: It’s for program alternatives. Refer to below table.
Parameter 2 and 3: are the setting options or values for each program.

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01: Output voltage setting.
INTERFACE
SETTING
Parameter 3: Output voltage
For 208/220/230/240 VAC models, you may choose the
following output voltage:
208: presents output voltage is 208Vac.
220: presents output voltage is 220Vac.
230: presents output voltage is 230Vac (Default).
240: presents output voltage is 240Vac.
For 110/115/120/127 VAC models, you may choose the
following output voltage:
110: presents output voltage is 110Vac.
115: presents output voltage is 115Vac.
120: presents output voltage is 120Vac (Default).
127: presents output voltage is 127Vac.
02: Frequency Converter enable/disable.
INTERFACE
SETTING
Parameter 2 & 3: Enable or disable converter mode.
CF ENA: Converter modes enable.
CF DIS: Converter mode disables(Default).
03: Output frequency setting.
INTERFACE
SETTING
Parameter 2 & 3: Output frequency setting.
You may set the initial frequency on battery mode:
BAT 50: presents output frequency is 50Hz.
BAT 60: presents output frequency is 60Hz.
If converter mode enable, you may choose the following
output frequency:
CF 50: presents output frequency is 50Hz.
CF 60: presents output frequency is 60Hz.

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04: ECO enable/disable.
INTERFACE
SETTING
Parameter 3: Enable or disable ECO function.
ENA: ECO mode enable.
DIS: ECO mode disable (Default).
05: ECO voltage range setting.
INTERFACE
SETTING
Parameter 2 & 3: Set the acceptable high voltage
point and low voltage point for ECO mode.
Press the Down key or Up key.
HLS: High loss voltage in ECO mode.
For 208/220/230/240 VAC a model, the setting range is
from +7V to +24V of the nominal voltage (Default:
+12V).
For 110/115/120/127 VAC a model, the setting range is
from +3V to +12V of the nominal voltage (Default:
+6V).
LLS: Low loss voltage in ECO mode.
For 208/220/230/240 VAC models, the setting range is
from -7V to -24V of the nominal voltage. (Default: -12V).
For 110/115/120/127 VAC models, the setting range is
from -3V to -12V of the nominal voltage (Default: -6V).
06: Bypass mode enable/disable.