Symantec 10231616 - ACAD ANTIVIRUS.9.0 W User manual

User Guide
See back cover for Quick Installation.
We protect more people from more online threats than anyone in the world.
Care for our Environment, ‘It's the right thing to do’.
Symantec has removed the cover from this manual to reduce the Environmental Footprint of our products.

Norton AntiVirus™User Guide
The software described in this book is furnished under a license
agreement and may be used only in accordance with the terms of
the agreement.
Documentation version 16.0
Copyright © 2008 Symantec Corporation. All rights reserved.
Symantec, the Symantec Logo, Norton, Ghost, GoBack, LiveUpdate,
Norton AntiSpam, Norton AntiVirus, Norton Internet Security,
Norton 360, and Norton SystemWorks are trademarks or registered
trademarks of Symantec Corporation or its affiliates in the U.S. and
other countries. Windows is a trademark of Microsoft Corporation.
Portions of this product Copyright [1996-2008] Glyph & Cog, LLC.
Other names may be trademarks of their respective owners.
The product described in this document is distributed under licenses
restricting its use, copying, distribution, and decompilation/reverse
engineering. No part of this document may be reproduced in any
form by any means without prior written authorization of Symantec
Corporation and its licensors, if any.
THE DOCUMENTATION IS PROVIDED "AS IS" AND ALL EXPRESS
OR IMPLIED CONDITIONS, REPRESENTATIONS AND
WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR
NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT
THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID.
SYMANTEC CORPORATION SHALL NOT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION
WITH THE FURNISHING, PERFORMANCE, OR USE OF THIS
DOCUMENTATION. THE INFORMATION CONTAINED IN THIS
DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE.
Symantec Corporation
20330 Stevens Creek Blvd.
Cupertino, CA 95014
http://www.symantec.com
Printed in the United States of America.
10987654321

Norton License Agreement
Norton AntiVirus™
IMPORTANT: PLEASE READ THE TERMS
AND CONDITIONS OF THIS LICENSE
AGREEMENT (“LICENSE AGREEMENT”)
CAREFULLY BEFORE USING THE
SOFTWARE (AS DEFINED BELOW).
SYMANTEC CORPORATION, IF YOU ARE
LOCATED IN THE AMERICAS; OR
SYMANTEC ASIA PACIFIC PTE LTD, IF YOU
ARE LOCATED IN THE ASIA PACIFIC RIM
OR JAPAN; OR SYMANTEC LIMITED, IF YOU
ARE LOCATED IN EUROPE, THE MIDDLE
EAST OR AFRICA (“SYMANTEC”) IS
WILLING TO LICENSE THE SOFTWARE TO
YOU AS THE INDIVIDUAL, THE COMPANY,
OR THE LEGAL ENTITY THAT WILL BE
UTILIZING THE SOFTWARE (REFERENCED
BELOW AS “YOU”OR “YOUR”) ONLY ON
THE CONDITION THAT YOU ACCEPT ALL
OF THE TERMS OF THIS LICENSE
AGREEMENT. THIS IS A LEGAL AND
ENFORCEABLE CONTRACT BETWEEN YOU
AND SYMANTEC. BY OPENING THIS
PACKAGE, BREAKING THE SEAL, CLICKING
THE “I AGREE”OR “YES”BUTTON OR
OTHERWISE INDICATING ASSENT
ELECTRONICALLY, OR LOADING THE
SOFTWARE, YOU AGREE TO THE TERMS
AND CONDITIONS OF THIS LICENSE
AGREEMENT. IF YOU DO NOT AGREE TO
THESE TERMS AND CONDITIONS, CLICK
THE “CANCEL”OR “NO”BUTTON OR
OTHERWISE INDICATE REFUSAL, MAKE
NO FURTHER USE OF THE SOFTWARE, AND
CONTACT YOUR VENDOR OR SYMANTEC
CUSTOMER SERVICE, USING THE CONTACT
DETAILS IN SECTION 10 OF THIS LICENSE
AGREEMENT, FOR INFORMATION ON HOW
TO OBTAIN A REFUND OF THE MONEY YOU
PAID FOR THE SOFTWARE (LESS SHIPPING,
HANDLING, AND ANY APPLICABLE TAXES
EXCEPT IN CERTAIN STATES AND
COUNTRIES WHERE SHIPPING, HANDLING,
AND TAXES ARE REFUNDABLE) AT ANY
TIME DURING THE SIXTY (60) DAY PERIOD
FOLLOWING THE DATE OF PURCHASE.
1. License:
The software (including any accompanying
features and services) and documentation
(including any product packaging) (the
“Documentation”), that accompanies this
License Agreement (collectively the
“Software”) is the property of Symantec or
its licensors, and is protected by copyright
law. Although Symantec continues to own
the Software, after Your acceptance of this
License Agreement You will have certain
rights to use the Software during the Service
Period. The “Service Period”shall begin on
the date of Your initial installation of the
Software, regardless of the number of copies
that You are permitted to use in accordance
with Section 1.A of this License Agreement,
and shall last for the period of time set forth
in the Documentation or the applicable
transaction documentation from the
authorized distributor or reseller from which
You obtained the Software. The Software
may automatically deactivate and become
non-operational at the end of the Service
Period, and You will not be entitled to receive
any feature or content updates to the
Software unless the Service Period is
renewed. Subscriptions for renewals of the
Service Period will be available in accordance
with Symantec’s support policy posted at
http://www.symantec.com/techsupp/
support_policy.html.
This License Agreement governs any
releases, revisions, updates or enhancements
to the Software that Symantec may make
available to You. Except as may be modified
by the Documentation, and subject to
Symantec’s right to terminate for Your
breach pursuant to Section 9, Your rights
and obligations under this License
Agreement with respect to the use of this
Software are as follows.
During the Service Period, You
may:
A. use one copy of the Software on a single
computer. If a greater number of copies
and/or number of computers is specified
within the Documentation or the applicable
transaction documentation from the
authorized distributor or reseller from which
You obtained the Software, You may use the
Software in accordance with such
specifications;

B. make one copy of the Software for back-up
or archival purposes, or copy the Software
onto the hard disk of Your computer and
retain the original for back-up or archival
purposes;
C. use the Software on a network, provided
that You have a licensed copy of the Software
for each computer that can access the
Software over that network;
D. permanently transfer all of Your rights in
the Software granted under this License
Agreement to another person or entity,
provided that You retain no copies of the
Software and the transferee agrees to the
terms of this License Agreement. Partial
transfer of Your rights under this License
Agreement shall not be permitted. For
example, if the applicable documentation
grants You the right to use multiple copies
of the Software, only a transfer of the rights
to use all such copies of the Software would
be valid; and
E. use the Software in accordance with any
additional permitted uses which may be set
forth below.
You may not, nor may you permit
any other person to::
A. sublicense, rent or lease any portion of the
Software;
B. reverse engineer, decompile, disassemble,
modify, translate, make any attempt to
discover the source code of the Software or
create derivative works from the Software;
C. use the Software as part of a facility
management, timesharing, service provider
or service bureau arrangement; or
D. use the Software in any manner that is not
permitted pursuant to this License
Agreement.
2. Software Feature and Content
Updates:
A. You shall have the right to receive new
features to the Software as Symantec, in its
sole discretion, makes such features available
with the Software during Your Service
Period. Symantec continually strives to
improve the usability and performance of its
products and services. In order to optimize
the Software Symantec may, at its discretion
and without notice, add, modify or remove
features from the Software at any time.
B. Certain Software uses content that is
updated from time to time, including but not
limited to the following Software: antivirus
and crimeware software use updated virus
definitions; antispyware software uses
updated spyware definitions; antispam
software uses updated antispam rules;
content filtering and antiphishing software
use updated URL lists; some firewall software
use updated firewall rules; vulnerability
assessment products use updated
vulnerability data and web site
authentication software uses updated lists
of authenticated web pages; these updates
are collectively referred to as “Content
Updates”(or alternatively referred to as
“Protection Updates”or “Security Updates”
at times). You shall have the right to receive
Content Updates for the Software during
Your Service Period.
3. Product Installation; Required
Activation:
A. During the installation process, the
Software may uninstall or disable other
security products, or features thereof, if such
products or features are incompatible with
the Software or for purposes of improving
the overall functionality of the Software.
B. There may be technological measures in
this Software that are designed to prevent
unlicensed or illegal use of the Software. You
agree that Symantec may use these measures
to protect Symantec against software piracy.
This Software may contain enforcement
technology that limits the ability to install
and uninstall the Software on a computer to
not more than a finite number of times for a
finite number of computers. This License
Agreement and the Software containing
enforcement technology may require
activation as further set forth in the
Documentation. If so, the Software will only
operate for a finite period of time prior to
Software activation by You. During
activation, You may be required to provide
Your unique product key accompanying the
Software and computer configuration in the
form of an alphanumeric code over the
Internet to verify the authenticity of the
Software. If You do not complete the
activation within the finite period of time set
forth in the Documentation, or as prompted
by the Software, the Software will cease to

function until activation is complete; at
which time the Software functionality will
be restored. In the event that You are not
able to activate the Software over the
Internet, or through any other method
specified during the activation process, You
may contact Symantec Customer Support
using the information provided by Symantec
during activation, or as set forth below.
4. Privacy; Data Protection:
From time to time, the Software may collect
certain information from the computer on
which it is installed, which may include:
 Information regarding installation of the
Software. This information indicates to
Symantec whether installation of the
Software was successfully completed and is
collected by Symantec for the purpose of
evaluating and improving Symantec’s
product installation success rate. This
information will not be correlated with any
personally identifiable information.
 Information on potential security risks as
well as URLs of websites visited that the
Software deems potentially fraudulent. The
URLs could contain personally identifiable
information that a potentially fraudulent
website is attempting to obtain without Your
permission. This information is collected by
Symantec for the purpose of evaluating and
improving the ability of Symantec’s products
to detect malicious behavior, potentially
fraudulent websites and other Internet
security risks. This information will not be
correlated with any personally identifiable
information.
 Portable executable files that are identified
as potential malware, including information
on the actions taken by such files at the time
of installation. These files are submitted to
Symantec using the Software’s automatic
submission function. The collected files could
contain personally identifiable information
that has been obtained by the malware
without Your permission. Files of this type
are being collected by Symantec only for the
purpose of improving the ability of
Symantec’s products to detect malicious
behavior. Symantec will not correlate these
files with any personally identifiable
information. Such automatic submission
function may be deactivated after installation
by following the instructions in the
Documentation for applicable products.
 The name given during initial setup to the
computer on which the Software is being
installed. If collected, the name will be used
by Symantec as an account name for such
computer under which You may elect to
receive additional services and/or under
which You may use certain features of the
Software. You may change the account name
at any time after installation of the Software
(recommended).
 Other general, statistical information used
for license administration, product analysis,
and for improving product functionality. This
information will not be correlated with any
personally identifiable information.
The collected information as set out above
is necessary for the purpose of optimizing
the functionality of Symantec’s products and
may be transferred to the Symantec group
in the United States or other countries that
may have less protective data protection laws
than the region in which You are situated
(including the European Union), but
Symantec has taken steps so that the
collected information, if transferred, receives
an adequate level of protection.
Symantec may disclose the collected
information if asked to do so by a law
enforcement official as required or permitted
by law or in response to a subpoena or other
legal process. In order to promote awareness,
detection and prevention of Internet security
risks, Symantec may share certain
information with research organizations and
other security software vendors. Symantec
may also use statistics derived from the
information to track and publish reports on
security risk trends. By using the Software,
You acknowledge and agree that Symantec
may collect, transmit, store, disclose and
analyze such information for these purposes.
5. Sixty (60) Day Money Back
Guarantee:
If You are the original licensee of this copy
of the Software and are not completely
satisfied with it for any reason, please make
no further use of the Software and contact
Symantec Customer Service, using the
contact details set out in Section 10 of this
License Agreement, for a refund of the
money You paid for the Software (less
shipping, handling, and any applicable taxes
except in certain states and countries where
shipping, handling and taxes are refundable)

at any time during the sixty (60) day period
following the date of purchase.
6. Limited Warranty:
Symantec warrants that any media
manufactured by Symantec on which the
Software is distributed will be free from
defects for a period of sixty (60) days from
the date of delivery of the Software to You.
Your sole remedy in the event of a breach of
this warranty will be that Symantec will, at
its option, replace any defective media
returned to Symantec within the warranty
period or refund the money You paid for the
Software. Symantec does not warrant that
the Software will meet Your requirements or
that operation of the Software will be
uninterrupted or that the Software will be
error-free.
TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, THE ABOVE
WARRANTY IS EXCLUSIVE AND IN LIEU OF
ALL OTHER WARRANTIES, WHETHER
EXPRESS OR IMPLIED, INCLUDING THE
IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF INTELLECTUAL
PROPERTY RIGHTS. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS. YOU
MAY HAVE OTHER RIGHTS, WHICH VARY
FROM STATE TO STATE AND COUNTRY TO
COUNTRY.
7. Disclaimer of Damages:
SOME STATES AND COUNTRIES DO NOT
ALLOW THE LIMITATION OR EXCLUSION
OF LIABILITY FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE
BELOW LIMITATION OR EXCLUSION MAY
NOT APPLY TO YOU.
TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW AND REGARDLESS
OF WHETHER ANY REMEDY SET FORTH
HEREIN FAILS OF ITS ESSENTIAL PURPOSE,
IN NO EVENT WILL SYMANTEC OR ITS
LICENSORS BE LIABLE TO YOU FOR ANY
SPECIAL, CONSEQUENTIAL, INDIRECT, OR
SIMILAR DAMAGES, INCLUDING ANY LOST
PROFITS OR LOST DATA ARISING OUT OF
THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF SYMANTEC HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
IN NO CASE SHALL SYMANTEC’S OR ITS
LICENSORS’LIABILITY EXCEED THE
PURCHASE PRICE WHICH YOU PAID FOR
THE APPLICABLE SERVICE PERIOD. The
disclaimers and limitations set forth above
will apply regardless of whether You accept
the Software.
8. U.S. Government Restricted
Rights:
The Software is deemed to be commercial
computer software as defined in FAR 12.212
and subject to restricted rights as defined in
FAR Section 52.227-19 "Commercial
Computer Software - Restricted Rights" and
DFARS 227.7202, “Rights in Commercial
Computer Software or Commercial Computer
Software Documentation”, as applicable, and
any successor regulations. Any use,
modification, reproduction release,
performance, display or disclosure of the
Software by the U.S. Government shall be
solely in accordance with the terms of this
License Agreement.
9. Export Regulation:
You acknowledge that the Software and
related technical data and services
(collectively "Controlled Technology") may
be subject to the import and export laws of
the United States, specifically the U.S. Export
Administration Regulations (EAR), and the
laws of any country where Controlled
Technology is imported or re-exported. You
agree to comply with all relevant laws and
will not export any Controlled Technology
in contravention to U.S. law nor to any
prohibited country, entity, or person for
which an export license or other
governmental approval is required. All
Symantec product is prohibited for export
or re-export to Cuba, North Korea, Iran, Syria
and Sudan and to any country subject to
relevant trade sanctions. USE OR
FACILITATION OF SYMANTEC PRODUCT
IN CONNECTION WITH ANY ACTIVITY
INCLUDING, BUT NOT LIMITED TO, THE
DESIGN, DEVELOPMENT, FABRICATION,
TRAINING, OR TESTING OF CHEMICAL,
BIOLOGICAL, OR NUCLEAR MATERIALS,
OR MISSILES, DRONES, OR SPACE LAUNCH
VEHICLES CAPABLE OF DELIVERING
WEAPONS OF MASS DESTRUCTION IS
PROHIBITED, IN ACCORDANCE WITH U.S.
LAW.

10. General:
This License Agreement will be governed by
the laws of the State of California, United
States of America. This License Agreement
is the entire agreement between You and
Symantec relating to the Software and: (i)
supersedes all prior or contemporaneous oral
or written communications, proposals, and
representations with respect to its subject
matter; and (ii) prevails over any conflicting
or additional terms of any quote, order,
acknowledgment, or similar communications
between the parties. Notwithstanding the
foregoing, nothing in this License Agreement
will diminish any rights You may have under
existing consumer protection legislation or
other applicable laws in Your jurisdiction
that may not be waived by contract. This
License Agreement shall terminate upon
Your breach of any term contained in this
License Agreement and You shall cease use
of and destroy all copies of the Software and
Documentation. The disclaimers of
warranties and damages and limitations on
liability shall survive termination. This
License Agreement may only be modified by
the Documentation or by a written document
that has been signed by both You and
Symantec. Should You have any questions
concerning this License Agreement, or if You
desire to contact Symantec for any reason,
please write to Symantec Customer Service,
555 International Way, Springfield, OR
97477, U.S.A. or visit the Support page at
www.symantec.com..
CPS / S 2.0 / USE
Additional Terms and Conditions:
In additon to the terms and conditions set
forth above, the following terms and
conditions will also apply to Your use of the
Software:
Technical Support:
In connection with Your use of the Software
You may choose to access certain technical
support features that may be offered from
within the Software, which may include live
chat with a technical support agent and/or
assistance from a technical support agent
via remote computer access (any such
technical support offered from within the
Software shall be referred to in this License
Agreement as the “Technical Support”). Any
such Technical Support shall be provided in
Symantec’s sole discretion without any
guarantee or warranty of any kind. It is solely
Your responsibility to complete a backup of
all Your existing data, software and programs
before receiving any Technical Support. In
the course of providing the Technical
Support, Symantec may determine that the
technical issue is beyond the scope of the
Technical Support. Symantec reserves the
right to refuse, suspend or terminate any of
the Technical Support in its sole discretion.
CPS / S 1.1 / NAV-NIS

Chapter 1 Overview .............................................. 11
About Norton AntiVirus ............................ 11
What is new in Norton AntiVirus ................. 11
Chapter 2 Installation .......................................... 13
Before you begin ...................................... 13
Installing Norton AntiVirus ........................ 13
If the opening panel does not appear ............. 14
Chapter 3 Getting started ...................................... 15
Starting Norton AntiVirus .......................... 15
Activating your product ............................. 16
Exploring the main window ........................ 17
Viewing the protection status of your
computer ......................................... 19
About the Security Status indicator .............. 20
For more information ............................... 21
Chapter 4 Responding to emergencies .................... 25
Using the Norton Recovery Tool if you
cannot install the product .................... 25
Service and Support Solutions ........................................ 27
Index ........................................................................... 33
Quick Installation .......................................................... 36
Contents

Contents10

This chapter includes the following topics:
1About Norton AntiVirus
1What is new in Norton AntiVirus
About Norton AntiVirus
Norton AntiVirus provides fast, continuous protection
against viruses, worms, bots, and other malicious
threats. It protects your system without slowing you
down.
Norton AntiVirus stays out of your way while you work
or play. It automatically suspends all noncritical tasks
and alerts while you enjoy games and movies. And
while Web-based attacks may be the single fastest
growing type of online threat, Symantec’s
patent-pending Browser Protection lets you surf the
Internet with confidence.
What is new in Norton AntiVirus
This version of offers the following new features:
Delivers innovative
intelligence-driven technology
for faster, fewer, shorter scans
Norton Insight
1
Overview

Updates every 5 to 15 minutes
to provide up-to-the minute
protection against new threats
Streaming Definitions
Suspends alerts and updates to
avoid interrupting or slowing
games and movies
Silent Mode
Multilayered protection working
in concert to stop threats before
they affect you
Norton Protection System
Helps prevent others from taking
control of your PC, accessing
your private information, or
using your computer to host an
attack
Botnet Detection
Detects emerging viruses
without the need for traditional
updates or signature-based
definitions
Real-Time SONAR
Technology (Symantec
Online Network for
Advanced Response)
Runs quietly in the background
to let you work and play without
disruption
Smart Scheduler
Boots and repairs PCs badly
infected by malware, even when
the virus leaves the computer
unbootable
Norton Recovery Tool
Overview
What is new in Norton AntiVirus
12

This chapter includes the following topics:
1Before you begin
1Installing Norton AntiVirus
1If the opening panel does not appear
Before you begin
Before you begin, you should close all open programs
on your computer and ensure that you are connected
to the Internet.
Norton AntiVirus contains an antivirus program. If
you have other antivirus programs that are installed
on your computer, an uninstall panel may appear to
help you remove them. Symantec strongly recommends
that you remove the other antivirus programs. Follow
the instructions on the uninstall panel.
wDuring installation, Microsoft messages may appear.
Follow Microsoft's on-screen instructions before you
continue the installation of Norton AntiVirus.
Installing Norton AntiVirus
You can install Norton AntiVirus from a CD or from a
file that you download.
2
Installation

To install Norton AntiVirus
1Do one of the following:
1If you install from a CD, insert the CD into the
CD-ROM drive.
1If you downloaded your copy of Norton
AntiVirus, double-click the file that you
downloaded.
2
See “If the opening
panel does not
appear”on page 14.
In the opening panel, click Install Norton
AntiVirus.
3In the Norton AntiVirus installation page, enter the
Product Key if prompted.
4Click the Install Options link, review the options,
and then click OK.
5Click the User License Agreement link, and read
the agreement.
6After you have read the agreement, click AGREE &
INSTALL.
If the opening panel does not appear
Sometimes a computer's CD-ROM drive does not
automatically run a CD.
To start the installation from the product CD
1On your desktop, double-click My Computer.
2In the My Computer window, double-click the icon
for your CD-ROM drive.
3In the list of files, double-click CDStart.exe.
Installation
If the opening panel does not appear
14

This chapter includes the following topics:
1Starting Norton AntiVirus
1Activating your product
1Exploring the main window
1Viewing the protection status of your computer
1About the Security Status indicator
1For more information
Starting Norton AntiVirus
See “Responding to
Security Status
indicators”
on page 20.
Norton AntiVirus protects any computer on which it
is installed. You do not have to start the program to be
protected. If Norton AntiVirus detects a situation that
requires your attention, a window opens to help you
resolve it.
At any time, you can start Norton AntiVirus to adjust
the settings, review your protection status, or perform
preventive maintenance. All of the program features
can be accessed from the main window.
3
Getting started

To start Norton AntiVirus
4Do one of the following:
1In the Windows notification area, double-click
the Norton AntiVirus icon.
1On the Windows taskbar, click Start > All
Programs > Norton AntiVirus > Norton
AntiVirus.
Activating your product
If you did not activate your product during installation,
you receive an Activation Needed alert regularly until
you activate the product.
Product activation reduces software piracy and ensures
that you use authentic Symantec software.
wYou must activate your product within the time period
that is specified by the alert, or your product stops
working.
You can activate your product directly from the
Activation Needed alert. Or, you can use the Activate
Now button in the main window. Activation should
take only a few minutes.
During activation, the Norton Account window appears.
You can create your Norton Account and register your
product. You can also view details, such as your Product
Key and recent updates to the product. If you skip the
Norton Account window, the product is activated, but
the Product Key is not saved in the Norton Account.
You can print the Product Key for the future to reinstall
your product.
To activate your product from the alert
1In the alert, do one of the following:
1If you purchased a subscription version of a
retail product, click Activate Now.
1If the product came installed on your computer,
click Subscribe Now.
Getting started
Activating your product
16

2Click OK.
3Follow the on-screen instructions to activate or
renew your product.
4In the window that appears, click Done.
To activate your product from the main window
1In the main window, do one of the following:
1If you purchased a subscription version of a
retail product, click Activate Now.
1If the product came installed on your computer,
click Subscribe Now.
2Follow the on-screen instructions to activate or
subscribe your product.
3In the window that appears, click Done.
About problems during activation
If you cannot connect to the Symantec servers to
activate your product, first check to see if you have
parental control software, either installed or through
your ISP, that might block the connection.
A connectivity problem may occur if you use parental
control software. If you suspect that parental controls
are blocking the connection, you can configure the
parental controls so that they do not block the
activation procedure. You need to sign in to your
parental control software as an administrator or log
on to the Internet through your ISP as an administrator
to change your configuration.
Exploring the main window
When you start Norton AntiVirus, the main window
opens. The main window provides access to all Norton
AntiVirus features, options, Help, and Support.
To explore the main window
1
See “Starting Norton
AntiVirus”on page 15. Start Norton AntiVirus.
17Getting started
Exploring the main window

2On the top of the main window, click the link that
you want to explore. Your options are:
Lets you submit feedback about your
experience with your Norton product
Leave Feedback
Lets you manage all of your Norton
product information from one
location
Norton Account
Lets you view the Norton One Click
Support page, the Norton Help
Center, Activation, and the About
Norton AntiVirus information
Help & Support
3On the left side of the main window, click the option
that you want to explore. Your options are:
Lets you view the security status of
your computer
Security Status
Indicator
Lets you monitor the overall system
CPU and memory usage and the
Norton-specific CPU and memory
usage
CPU Usage
Lets you check the trust level of files
of the processes that are running on
your computer
In addition, you can also view details
such as file name, file path, file
version, and digital signature of a file.
Norton Insight
Getting started
Exploring the main window
18

4In the center of the window, click Settings in the
category pane that you want to explore. Your
options are:
Helps you secure the data on your
computer from viruses and other
threats
Computer
Helps you secure your system from
threats over the network
Internet
Viewing the protection status of your
computer
The main window acts as a security management
interface. You can access the main features and
monitor the performance of your computer from the
main window.
As you use your computer, the product monitors how
well your computer and activities are protected from
threats, risks, and damage.
wThe product displays the protection status for selected
items only.
To view the protection status of your computer
See “Starting Norton
AntiVirus”on page 15.
1In the main window, next to an item, click the
information icon.
2Optionally, do any of the following:
1To ignore the status of an item that affects your
system's overall health evaluation, click Ignore.
1To monitor a security item that has been ignored,
click Monitor.
19Getting started
Viewing the protection status of your computer

About the Security Status indicator
The Security Status Indicator summarizes your current
protection levels for different activities such as
emailing and Web browsing. It estimates a general level
of protection based on the security programs that are
installed on your computer. The Security Status
Indicator appears on the left side of the main window.
Responding to Security Status indicators
When your system encounters a threat or a risk, the
product displays the security status in the main
window. When a status indicator displays a status, you
can take appropriate action to improve your protection
status. Your protection is based on the programs that
are installed on your computer. To improve your
protection status, ensure that your installed programs
are up to date.
The status indicator displays the following statuses:
Indicates that your computer
and activities are protected from
threats, risks, and damage
Secure
Indicates that your computer
and activities require attention
Take appropriate action to
improve your protection status.
Attention
Indicates that your computer
and activities are at risk
Take immediate action to
improve your protection status.
At Risk
You can respond to the status indicators directly from
the main window.
Getting started
About the Security Status indicator
20