Symantec ALTIRIS INVENTORY 7.0 SP2 - FOR NETWORK DEVICES... User manual

Altiris™Patch Management
Solution for Mac from
Symantec User Guide
Version 7.0 SP2

Altiris™Patch Management Solution for Mac from
Symantec User Guide
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■Product release level

■Hardware information
■Available memory, disk space, and NIC information
■Operating system
■Version and patch level
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■Router, gateway, and IP address information
■Problem description:
■Error messages and log files
■Troubleshooting that was performed before contacting Symantec
■Recent software configuration changes and network changes
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■Issues that are related to CD-ROMs or manuals

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Technical Support ............................................................................................... 3
Chapter 1 Introducing Patch Management Solution for
Mac .................................................................................... 9
About Patch Management Solution for Mac ........................................ 9
Where to get more information ....................................................... 10
Chapter 2 Implementing Patch Management Solution for
Mac ................................................................................... 13
Implementing Patch Management Solution for Mac ........................... 13
Chapter 3 Installing Patch Management Solution for Mac ........... 15
Prerequisites for Patch Management Solution for Mac ........................ 15
Installing Patch Management Solution for Mac .................................. 16
Licensing .................................................................................... 16
Chapter 4 Checking for available software updates ....................... 17
Checking for available software updates ........................................... 17
Viewing the list of available software updates ................................... 18
Chapter 5 Installing software updates .............................................. 19
About installing software updates ................................................... 19
Installing individual software updates ............................................. 19
Installing all updates .................................................................... 20
Chapter 6 Viewing reports .................................................................... 23
About Patch Management Solution for Mac reports ............................ 23
Viewing reports ........................................................................... 24
About the Patch Management home page ......................................... 24
Index .................................................................................................................... 27
Contents

Contents8

Introducing Patch
Management Solution for
Mac
This chapter includes the following topics:
■About Patch Management Solution for Mac
■Where to get more information
About Patch Management Solution for Mac
Patch Management Solution for Mac lets you scan Mac computers for the updates
that they require. The solution then reports on the findings and lets you automate
the downloading and distribution of needed software updates. You can distribute
all or some of the updates.
Patch Management Solution for Mac can update only the software that is supported
by the Mac OS X Software Update utility. The solution integrates with the Software
Update utility, and lets you collect needed updates information from the target
Mac computers and initiate software update. Mac computers download software
updates from Apple and report installation status to Notification Server.
Patch Management Solution for Mac provides you with the pre-configured rollout
jobs that let you automate installing a large number of updates. For example, the
pre-configured rollout jobs can install all updates, all recommended updates, and
so on.
See “Implementing Patch Management Solution for Mac”on page 13.
1
Chapter

Where to get more information
Use the following documentation resources to learn and use this product.
Table 1-1 Documentation resources
LocationDescriptionDocument
http://kb.altiris.com/
You can search for the product name under
Release Notes.
Information about new features and
important issues.
This information is available as an article in
the knowledge base.
Release Notes
■The Documentation Library, which is
available in the Symantec Management
Console on the Help menu.
■The Product Support page, which is
available at the following URL:
http://www.symantec.com/business
/support/all_products.jsp
When you open your product’s support
page, look for the Documentation link
on the right side of the page.
Information about how to use this product,
including detailed technical information and
instructions for performing common tasks.
This information is available in PDF format.
User Guide
The Documentation Library, which is
available in the Symantec Management
Console on the Help menu.
Context-sensitive help is available for most
screens in the Symantec Management
Console.
You can open context-sensitive help in the
following ways:
■The F1 key
■The Context command, which is available
in the Symantec Management Console
on the Help menu.
Information about how to use this product,
including detailed technical information and
instructions for performing common tasks.
Help is available at the solution level and at
the suite level.
This information is available in HTML help
format.
Help
In addition to the product documentation, you can use the following resources to
learn about Altiris products.
Introducing Patch Management Solution for Mac
Where to get more information
10