Symantec ALTIRIS CMDB SOLUTION 7.0 - V1.0 User manual

Altiris CMDB Solution from
Symantec Users Guide
Version 7.0

CMDB Solution Users Guide
The software described in this book is furnished under a license agreement and may be used
only in accordance with the terms of the agreement.
Documentation version: 7.0
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Technical Support ............................................................................................... 4
Chapter 1 Introducing CMDB Solution .............................................. 11
About CMDB Solution ................................................................... 11
About CMDB Solution 7.0 new features ............................................ 12
Terminology ............................................................................... 16
Chapter 2 Configuring CMDB Solution .............................................. 17
About CMDB configuration tasks .................................................... 17
About percentage ownership of resources ........................................ 17
About CMDB rules ........................................................................ 18
Chapter 3 Using resource types .......................................................... 19
About resource types .................................................................... 19
About predefined resource types ..................................................... 20
About base resource types ............................................................. 21
About data classes ........................................................................ 21
About CMDB data classes ............................................................... 22
About data class attributes ............................................................ 24
About data class attribute parameters ............................................. 24
About data input masks ................................................................. 25
About resource association types .................................................... 26
Resource type relationships ........................................................... 26
About the resource data class summary page .................................... 27
Chapter 4 Using resources ................................................................... 29
About resources ........................................................................... 29
Resource categories ...................................................................... 30
About merging resources ............................................................... 30
About the Resource Association Diagram ......................................... 30
About item tasks .......................................................................... 31
About resource list item tasks ......................................................... 31
About user-defined item tasks ........................................................ 33
About reports on owned resources .................................................. 33
Contents

Chapter 5 Using asset resource types and resources .................... 35
About asset type resources ............................................................. 35
About the computer resource type ................................................... 35
About asset life cycles ................................................................... 36
About retiring or disposing of an asset ............................................. 36
Chapter 6 Managing Configuration items ......................................... 37
About contract type resources ........................................................ 37
About datacenter type resources ..................................................... 37
About service type resources .......................................................... 38
About computer resource types ...................................................... 38
Chapter 7 About CMDB Security ......................................................... 39
About CMDB security .................................................................... 39
About role-based security .............................................................. 40
About predefined security roles ...................................................... 40
About role-based security configuration ........................................... 40
About scope-based security ............................................................ 41
About security scoping for reports .................................................. 42
Chapter 8 Using organizational resource types and
resources ......................................................................... 43
About organizational resource types ................................................ 43
About hierarchal resource types ..................................................... 45
About organizational groups and views ............................................ 45
Chapter 9 Using the CMDB interface ................................................. 47
CMDB Global Settings page ............................................................ 48
Default values page ...................................................................... 48
Default values page: Data entry for default values page ....................... 48
Display String Settings page .......................................................... 49
License Usage page ....................................................................... 49
Organizational Hierarchy Settings page ........................................... 49
Ownership Settings page ............................................................... 50
Report Scoping page ..................................................................... 50
Resource List page ....................................................................... 51
About the resource association type page ......................................... 51
Resource Data Class page .............................................................. 52
About the resource association type page ......................................... 53
Resource data entry tab settings page .............................................. 54
Contents8

Merge Resources page ................................................................... 55
Assign Computer's Ownership to be the Primary User task page ........... 55
Clean Ownership task page ............................................................ 56
Duplicate Computer Merge task page ............................................... 56
Duplicate User Merge task page ...................................................... 57
Inventory Clean Up page ............................................................... 58
Inventory to Asset Synchronization task page ................................... 58
Resource Merge Rule task page ....................................................... 59
Update network resource location task page ..................................... 60
Update Organizational Hierarchy task page ...................................... 61
Index .................................................................................................................... 63
9Contents

Contents10