Symantec 20096002 - Norton Utilities 14.5 User manual

Norton Utilities
Proof
of Purchase
User Guide
Norton
Utilities
TM
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Norton UtilitiesTM
User Guide
The software described in this book is furnished under a license
agreement and may be used only in accordance with the terms of the
agreement.
Documentation version 14.0
Copyright © 2009 Symantec Corporation. All rights reserved.
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10 9 8 7 6 5 4 3 2 1

Contents
Chapter 1 Installation
Installation and activation of Norton Utilities……......... 5
Chapter 2 Getting Started
Starting Norton Utilities…………………………………..... 7
Exploring the Main Window............................................ 8
Chapter 3 Optimization
Registry Cleaning............................................................ 9
Manage your Startup...................................................... 11
Manage your Services.................................................... 11
Defragment Registry....................................................... 12
Clean your Disks.............................................................. 13
Windows Defragmenter.................................................. 17
Chapter 4 Monitor
Monitor Your System...................................................... 19
Monitor Your Registry..................................................... 21
Chapter 5 Windows Tools............................................................... 23
Chapter 6 Administer
Settings…………………………………………………………. 25
Restore ……………………………………………………….… 29
Smart Update…………………………………….................. 31
About .............…………………………………….….............. 31
Chapter 7 Service and Support Solutions ………..…… 33

Contents
4

Norton Utilities
Proof
of Purchase
Norton Utilities
Proof
of Purchase
This chapter includes the following topics:
Installing Norton Utilities
Uninstalling Norton Utilities
Running and Activating Norton Utilities
Installation
1
Installing Norton Utilities:
1. Exit all programs.
2. Insert the CD into the CD-ROM drive. The installation
window opens automatically if Autorun is enabled on your
system. If youhave disabled Autorun on your computer,
choose Run from the Start Menuto open the Run dialog box.
Type D:\Setup.exe and click OK.
3. with the correct letter.
4. Follow the instructions on the Setup Wizard tocomplete
installation.
1. Choose Settings from Start menu, then ControlPanel from
Settings.
2. Double-click on Add/RemovePrograms. Select Norton
Utilities14 and click on the AddorRemove button. Click Yes
to confirm.
Uninstalling Norton Utilities:

1. To run Norton Utilities, choose Start > Programs > Norton
Utilities14. You can also double-click on the Norton Utilities
icon on your desktop or Quick Launch bar if you have
configured this option during setup.
2. Click ActivateNow when prompted to activate your copy of
Norton Utilities.
3. Enter enter your name, e-mail address, and the activation
code found on the back of the Quick Start Card. You need to
enter this informationfor necessary product updates.
Subscription updates willnot be available until Norton
Utilities is activated.
4. Click ActivateNow to complete the process.
Running and Activating Norton Utilities:
Installation
Installing Norton Utilities
6

This chapter includes the following topics:
Starting Norton Utilities
Exploring the Main Window
To start Norton Utilitiesdo one ofthe following:
In the Windows notification area,double-click the
Norton Utilities icon.
On the Windows taskbar, click Start > AllPrograms >
NortonUtilities14 > NortonUtilities14.
Getting Started
2

Norton Utilities is an application suite that integrates registry
scanning, privacy cleaning andcomputer management. Using
Norton Utilities, you can safely repair the Windows registry,
permanently erase all traces of your online and computer
activities, as well as monitorand tune your system for optimal
performance.
Launching Norton Utilities displays the Main Status screen. From
here you can access the immediate functions of Norton Utilities:
Optimize
Clean Your Registry
Manage Your Startup
Manage Your Services
Defragment Your Registry
Clean Your Disks
Windows Defragmenter
Monitor
Monitor Your System
Monitor Your Registry
Performance Test (on activation only)
Process Viewer (on activation only)
WindowsTools
Links to Windows functions
Administer
Settings
Restore
About
Smart Update
Exploring the Main Window:
Getting Started
Exploring the Main Window
8

This chapter includes the following topics:
Registry Cleaning
Manage your Startup
Manage your Services
Defragment Registry
Clean your Disks
Windows Defragmenter
To access the options under the Optimize section, click
Optimize in the left navigation panel.
Registry Cleaning
To begin scanning your Registry:
1. Click Optimize in the left navigation panel.
2. Click the CleanYourRegistry button.
During a registry scan, Norton Utilities will search your Windows
registry for invalid entries. The scan results are displayed at the
end of the scan. From here, you can safely repair the invalid
entries to improve your system's performancestability. The
action properties of each problem can be modified here before you
implement any repairs and changes into the Windows registry
using the Repair function.
Norton Utilities will automatically create registry backups each
time you repair problems so it is easy to restore backups if you
need to do so at a later point in time.
Optimization
3

The panel on the left lists the sections that were scanned alongwith
the number of problems found in each section.
Click on a section in the section panel to view the problems
under that section.
Double-click on a problem for the expanded view of the
problem with more information.
Click AllSections to view all problems found in the scan.
The details of each problem displayed on the Scan Results screen
include:
Priority level of the problem
Location in the registry wherethe problemwas found.
Name of the problematic value and the data it contains.
When a problem is selected, its value and dataare displayed in the
Search field.
Modifyingproblems
To modifya problem, select a problem and right-click to display the
action menu. This menu lists all actions that can be performed on
problems before repairing.Select the appropriate action.
Note: For some problems, not all actions may be available.
KeepItem: To prevent a problemfrom being deleted clear
the item's check box on the scan results screen or just
select KeepItem from the Action menu.
DeleteItem: To delete an item upon executing the Repair
function, select DeleteItem from the Action menu.
Addvalue/subkeytoignorelist: To prevent a registry
entry's value or subkey being repaired when the Repair
function is executed and from being detected in future
scans, add the value orsubkey to-your personalized Ignore
Lists.
KeepAll: In addition to keeping specific problems, all
problems within a selected section of the scan results
screen can be kept.
DeleteAll:In addition to repairing specific problems,all
problems within a selected section of the scan results
screen can be repaired.
To repair all problems within a section, select the section
on the left of the Scan results screen and then select Delete
All from the Action menu. When this is done, the check
boxes of all problems belonging to the selected section are
selected. Specific items can then be kept using the Keep
Item action.
Close:Select Close to close the pop-up menu.
Optimization
Registry Cleaning
10

RepairingProblems
When youare satisfied with the actions and modifications to all
problems listed on the scan results screen, you are ready to
execute the Repair function. Clicking this button applies all
actions and modifications on the scan results screen to the
relevant entries in the registry, including additions to Ignore
Lists.
To go back to the Optimizescreen, click the Continue button.
Manage Your Startup
The Services Manager provides different configuration options to
improve the performance and setup of your Windows services.
To access the Services Manager screen:
1. Click Optimize in the left navigation panel.
2. Click the ManageYourServices button.
RecommendedServices: A combination of
performance and functionality, this option
will enable all coreservicesand a selection of
services to provide balance between features
and speed.
MinimalServices: For raw performance and
faster boot times, select MinimalServices.
This option will enable core Windows
Services.
RestoreServices: To restore your services to
a last known good setup select Restore
Services. Your services will be reset to their
original running states.
Manage Your Services
Optimization
Registry Cleaning
11
The Startup Manager allows you to view and manage your bootup,
system startup and all entry points.
To access theStartup Manager screen:
1. Click Optimize in the left navigation panel.
2. Click the Manage YourStartupbutton.
3. Select an entryand right-click toenable, disable or
delete programs thatare automatically loaded.
Click Apply to save your changes.

Defragment Your Registry
Optimization
Manage Your Startup
12
Registry compacting removes gaps, wasted space and corrupt keys
from the registry, and performs physical defragmentation of the
Windows registry files.
To access theDefragment Your Registry screen:
1. Click Optimize in the left navigation panel.
2. Click the DefragmentYourRegistry button.
3. Analyseyourregistry - during this stage, Norton
Utilities analyses your registry for gaps, free space and
corrupt keys.
4. PreviewResults - this screenallows you to view details
on the compacting optimizations found.
5. Backup,compactandoptimizeyourregistry - During
this stage, you will implement the compacting process.
6. The CreateSystem Restore Pointfield allows youto
create a Windows Restore point ifyou are running
Windows XP.
7. Click Yes to proceed with registryanalysis. Once this is
complete, the Preview Results screen is displayed.
8. Click on the MoreInfo link to see the analysis in detail.
Click CompactNow to begin compacting the registry.
You will need to restart the system to finalize
compacting.

Norton Utilities allows you toclean your computer to securely
remove internet tracks,History information and other sensitive
data.
To access the Clean Your Disks screen:
Click Optimize in the left navigation panel.
Click the CleanYourDisks button.
The sections available forcleaning include:
Windows Settings
Browser Settings
Plugins
Custom Items
You can also Free Space from here.
Clean Your Disks
This section allows selective cleaning of areas of the Windows
operating system where various computer activities are recorded.
These include:
Recent Document Folder history
Find/Search Folder history
Scan Disk temporary files
Clipboard content
Run history
Temporary Files directory
Windows Recycle Bin
Microsoft Office applications - this section allows selective
cleaning of areas of the MicrosoftOffice Suite wherehistory
information is recorded:
Access
Excel
Photo Editor
PowerPoint
Outlook
Word
To access the Clean Windows Settings screen:
1. Click Optimize in the left navigation panel.
Clean Windows Settings
Optimization
Defragment Your Registry
13

2. Click the CleanYourDisks button.
3. Select the Windows tab.
4. Check the box beside CleanWindowsSettings.
5. Select the sections you want to clean by checking the
appropriate boxes and click Clean to begin cleaning.
Select Save to save your settings for subsequent
sessions.
This section allows selective cleaning of areas of different
browsers where history information is recorded. Currently the
browsers supported include Internet Explorer, Firefox, Mozilla,
Netscape, and Opera
To access theClean Browser Settings screen:
1. Click Optimize in the left navigation panel.
2. Click the CleanYourDisks button.
3. Select the Browsers tab.
4. Check the box beside CleanBrowserSettings.
5. Select a browser from the browsers list.
6. Under the settings view,select the items you want to
clean
7. To prevent specific cookies frombeing cleaned, you will
need to save them as CookiestoKeep. Note: This is only
available for Internet Explorer, Firefox and Netscape.
8. Click Clean. During cleaning, the progress bar will
indicate the extent of progress and the itemsbeing
cleaned. Once the cleaning is completed, the summary
screen will display the total sections selected and the
total number of items cleaned. Click on the ViewLog
link to see the log of items cleaned.
To prevent specific cookies in these browsersfrom being cleaned:
1. Select a browser from the list and then click Select
CookiestoKeep at the bottom ofthe screen. This will
open up a dialog box.
2. SelectCookiestoKeep - In the list of available cookies,
select the check boxesnext to thecookies that you wish
to keep.
3. Click the Save button to save your selection.
Clean Browser Settings
Optimization
Clean Your Disks
14

The Plugins section allows selective cleaning of history
information contained by third party softwares. Norton Utilities
allows for cleaning of over 70 third party applications.
To access the Clean Plugins screen:
1. Click Optimize in the left navigation panel.
2. Click the CleanYourDisks button.
3. Select the Plugins tab.
4. Check the box beside ThirdPartySoftware to enable
cleaning.
5. Select the third party softwares you want toclean from
the list displayed.
6. Click Save to save your selection for subsequent
sessions. Click Clean to begin cleaning. During cleaning,
the progress bar will indicate the extent of progress and
the items being cleaned. Once thecleaning is completed,
the summary screen will display the total sections
selected and the totalnumber of items cleaned. Click on
the ViewLog link to see the logof items cleaned.
Clean Plugins
Clean Custom Items
Optimization
Clean Your Disks
15
The Clean Custom Items section allows for selective cleaning of
customized files, folders and Windows Registry keys or values.
To selectively clean specific files, folders and Windows Registry
keys or values, you will need to add them to the custom items list
through the CustomClean Wizard feature in this section.
To access the Clean Custom Items screen:
1. Click Optimize in the left navigation panel.
2. Click the CleanYourDisks button.
3. Select the CleanCustomItems tab.
4. Check the box beside CleanCustoms Items.
5. Click the link to start the CustomWizard at the bottom
of the screen. This will launch the Custom Wizard.
6. To add a new custom item, select CreateNewClean
Customitem and enter a name for the new item in the
name field.

7. To edit an existing Custom Item, select EditanExisting
Item and select the item from thedrop-down list.
8. Click Next to add the sections to be cleaned or edited.
You may select one or moresections. These include:
Individual files
Folders
Registry keysor values
9. Click Next to proceed. Depending on the sections you
chose, the following screens maybe displayed:
10. Select filesfor cleaning
Step 1 - Browsetargetfolder: browse to select the
target folder containing the items you wish to
clean.
Step 2 - Selectfiles: Check the boxes to select the
files you wish to add to the custom item.
Step 3 - Addfiles: Click the Add button to add the
files as components to be cleaned as part of this
custom item. These will appear inthe lower box of
this screen. Click Next to continue.
11. Select folders for cleaning
Step 1 - Browsetargetfolder: browse to select the
target folder you wish to clean. To include its sub
folders, check the Include Subfolders box located
on the right.
Step 2 - Additional Settings:
If the root folder is empty then delete the
folder - select this check box to delete the
added folder if it contains no other files and
subfolders.
Include subfolders - select this check box to
delete all subfolders and files within the added
folder.
Change default mask - select this check box to
use the mask indicated in the default mask
field. Any valid text string can be entered into
this field, including 'wild-card' characters
such as '*'.
Optimization
Clean Your Disks
16

The Free Space option allows the bleaching of free space on
selected drives or partitions.
To access the Free Space screen:
1. Click Optimize in the left navigation panel.
2. Click the CleanYourDisks button.
3. Select the FreeSpace tab.
4. Select the check box besides BleachFreeSpace at the
top of the screen.
5. Select thedrives on which you want to bleach space
from the list displayed.
6. Click Clean.
Free Space
Optimization
Clean Your Disks
17
Step 3 - AddFolder: Click the Add button to add
the folder. Note:Click the Add button only when
you have completely configured your settings.
Click Next to continue.
12. Select registryentries you would like to clean:
Step 1 -BrowseTargetKey : browse to select the
target Key you wish to clean, including any
SubKeys it may contain that you also wish to clean.
13. Select registryentries you would like to clean:
Step 1 - BrowseTargetKey : browse to select the
target Key you wish to clean, including any
SubKeys it may contain that you also wish to clean.
Step 2 - Additional Options:
DeleteentireSubKey - select this option to
delete the selected target Key in Step 1 and all
SubKeys contained within it.
DeleteaSubKeyValue - select this option to
delete the SubKey Value entered into the
SubKey Value field of the selected targetKey
in Step 1. If the entered value is not found at
the selected target Key, nothing is cleaned in
this target Key item. Note: This option does
not delete equivalent values that may be
present in any nested SubKeys within the
selected target Key.
Step 3 - Click the Add button to add the target Key
or target Key value.
14. Click the Finish buttonwhen done. Now select the items
for cleaning and click Clean. Click Save to save the
settings for subsequent sessions.

The built-in defragmentation tool provides a streamlined
interface to the Windows Disk Defragmenter which will optimize
and order the data on your hard disk drivefor fasterfile access.
To access the Defragmentation screens:
1. Click Optimize in the left navigation panel.
2. Click the WindowsDefragmenterbutton.
Windows Defragmenter
Optimization
Clean Your Disks
18
During cleaning, Norton Utilities will clean all selected sections
you have chosen under the Privacy Guardian feature anddelete
relevant data filesand data. During the bleaching process, the
cleaned data is rendered unrecoverable using standard file
recovery methods. Note: This functionalso rendersdeleted data
remnants occupying free drive space unrecoverable using
standard file recovery methods.
Note: sections or subsections marked with a '*' can only be
accessed after registering your downloaded version of Norton
Utilities.
To save your selection foruse in subsequent sessions, click the
Save button.

This chapter includes the following topics:
Monitor Your System
Monitor Your Registry
Monitor Your System
To access theMonitor Your System screen:
1. Click Monitor in the left navigation panel.
2. Click the MonitorYourSystem button.
SystemOptimizertabs:The System Optmizer tabs
on the top panel of this screen allow you to actively
monitor:
Processes
System performance
Drives/space usage
System information
Optimizeyoursystem:When you click this button
from the Optimization screen, Norton Utilities
implementsa system optimization function which
applies a set of tweaks and patches directly into the
Windows Registry that are designed to improve
system performance.
Defragmentation: The built-in defragmentation
tool provides a streamlined interface to the
Windows Disk Defragmenter which will optimize
the files on your disk forfaster file access.
Monitor
4

The Processes section provides an alternativetask manager that
simplifies process activityby showing each process; CPU usage,
activity and priority.
To access the Processes screen:
1. Click Monitor in the left navigation panel.
2. Click the MonitorYourSystem button.
3. Select the Processes tab.
Under this simplified view, the number of processes running are
listed and organized according to Image Name, the CPU usage for
the process, priorityand the process ID (PID). This allows users to
immediately identify process activity and examine theamount of
CPU each process uses.
Non idle processes are highlighted, marked with a yellow icon and
sorted by CPU usage. This allowsuser to see which processes are
actively in use.
Click on the heading of the column to sort the column by that
attribute.
Menu
Right click on a process and select:
EndProcess : terminate the selected process
SetPriority : Change the priorityto; Real Time,High,
Normal or Idle.
Processes
This section monitors the physical disks and provides information
on the total size, free space available and space used.
To access the Drives/Space screen:
1. Click Monitor in the left navigation panel.
2. Click the MonitorYourSystem button.
3. Select the Drives/Space tab.
Along with the size and space calculations for each physical drive,
collective sumsare also providedfor the drives.
Monitor
Monitor Your System
20
Drives/Space