Symbol CRD8800-4000E User manual

CRD8800-4000E
Ethernet Cradle

CRD8800-4000E
©2003 SYMBOL TECHNOLOGIES, INC. All rights reserved.
Symbol reserves the right to make changes to any product to improve reliability, function, or
design.
Symbol does not assume any product liability arising out of, or in connection with, the
application or use of any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any
patentrightor patent, covering or relatingto any combination, system, apparatus, machine,
material, method, or process in which Symbol products might be used. An implied license
exists only for equipment, circuits, and subsystems contained in Symbol products.
Symbol and the Symbol logo are registered trademarks of Symbol Technologies, Inc. Other
product names mentioned in this manual may be trademarks or registered trademarks of
their respective companies and are hereby acknowledged.
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, N.Y. 11742-1300
http://www.symbol.com
Patents
This product is covered by one or more of the following U.S. and foreign Patents:
U.S. Patent No. 4,593,186; 4,603,262; 4,607,156; 4,652,750; 4,673,805; 4,736,095;
4,758,717; 4,760,248; 4,806,742; 4,816,660; 4,845,350; 4,896,026; 4,897,532; 4,923,281;
4,933,538; 4,992,717; 5,015,833; 5,017,765; 5,021,641; 5,029,183; 5,047,617; 5,103,461;
5,113,445; 5,130,520; 5,140,144; 5,142,550; 5,149,950; 5,157,687; 5,168,148; 5,168,149;
5,180,904; 5,216,232; 5,229,591; 5,230,088; 5,235,167; 5,243,655; 5,247,162; 5,250,791;
5,250,792; 5,260,553; 5,262,627; 5,262,628; 5,266,787; 5,278,398; 5,280,162; 5,280,163;
5,280,164; 5,280,498; 5,304,786; 5,304,788; 5,306,900; 5,324,924; 5,337,361; 5,367,151;
5,373,148; 5,378,882; 5,396,053; 5,396,055; 5,399,846; 5,408,081; 5,410,139; 5,410,140;
5,412,198; 5,418,812; 5,420,411; 5,436,440; 5,444,231; 5,449,891; 5,449,893; 5,468,949;
5,471,042; 5,478,998; 5,479,000; 5,479,002; 5,479,441; 5,504,322; 5,519,577; 5,528,621;
5,532,469; 5,543,610; 5,545,889; 5,552,592; 5,557,093; 5,578,810; 5,581,070; 5,589,679;
5,589,680; 5,608,202; 5,612,531; 5,619,028; 5,627,359; 5,637,852; 5,664,229; 5,668,803;
5,675,139; 5,693,929; 5,698,835; 5,705,800; 5,714,746; 5,723,851; 5,734,152; 5,734,153;
5,742,043; 5,745,794; 5,754,587; 5,762,516; 5,763,863; 5,767,500; 5,789,728; 5,789,731;
5,808,287; 5,811,785; 5,811,787; 5,815,811; 5,821,519; 5,821,520; 5,823,812; 5,828,050;
5,848,064; 5,850,078; 5,861,615; 5,874,720; 5,875,415; 5,900,617; 5,902,989; 5,907,146;
5,912,450; 5,914,478; 5,917,173; 5,920,059; 5,923,025; 5,929,420; 5,945,658; 5,945,659;
5,946,194; 5,959,285; 6,002,918; 6,021,947; 6,029,894; 6,031,830; 6,036,098; 6,047,892;
6,050,491; 6,053,413; 6,056,200; 6,065,678; 6,067,297; 6,082,621; 6,084,528; 6,088,482;
6,092,725; 6,101,483; 6,102,293; 6,104,620; 6,114,712; 6,115,678; 6,119,944; 6,123,265;
6,131,814; 6,138,180; 6,142,379; 6,172,478; 6,176,428; 6,178,426; 6,186,400; 6,188,681;
6,209,788; 6,209,789; 6,216,951; 6,220,514; 6,243,447; 6,244,513; 6,247,647; 6,308,061;
6,250,551; 6,295,031; 6,308,061; 6,308,892; 6,321,990; 6,328,213; 6,330,244; 6,336,587;
6,340,114; 6,340,115; 6,340,119; 6,348,773; 6,380,949; 6,394,355; D305,885; D341,584;
D344,501; D359,483; D362,453; D363,700; D363,918; D370,478; D383,124; D391,250;
D405,077; D406,581; D414,171; D414,172; D418,500; D419,548; D423,468; D424,035;
D430,158; D430,159; D431,562; D436,104.
Invention No. 55,358; 62,539; 69,060; 69,187, NI-068564 (Taiwan); No. 1,601,796;
1,907,875; 1,955,269 (Japan); European Patent 367,299; 414,281; 367,300; 367,298; UK
2,072,832; France 81/03938; Italy 1,138,713
rev. 06/02

1
Quick Reference
Introduction
This guide describes how to set up and use a CRD8800-400E
Four-Slot Ethernet Cradle with a Symbol®PPT 8800 with
Windows®Embedded CE .NET terminal and/or a PPT 8800 with
Windows®Mobile 2003 Software for Pocket PCs terminal. The
cradle:
• provides power for operating the terminal
• providesfordatacommunicationbetween the terminal(upto
four terminals) and a host computer, over an Ethernet net-
work
• synchronizes information between the terminal and a host
computer(withcustomized or third partysoftware,itcanalso
be used to synchronize your terminal with corporate data-
bases)
• simultaneously re-charges up to four terminal batteries
• inter-connect up to four CRD8800-4000S serial cradles to
the CRD8800-4000E cradle, providing a total of 20 slots
available for host communications and charging.
About This Guide
Specific topics in this guide include:
•Requirements on page 2
•Parts of the Cradle on page 3
•Power Connection on page 4
•Connecting to an Ethernet Hub on page 5
•Terminal Battery Charging on page 6
•Inter-Connecting Cradles on page 7
•Communication LED Indicator on page 8
•Troubleshooting on page 9
•Regulatory Information on page 11
•Service Information on backcover.

2
CRD 8800-4000E
For detailed information on any PPT 8800 Series terminal, refer to
the PPT 8800 Series Quick Reference Guide or the PPT 8800
Series Product Reference Guide.
Requirements
• for power connection
• for Ethernet connection
- a standard 10 Base-T Ethernet cable
• for communication
- a PPT 8800 Series terminal
- Microsoft ActiveSync
- eConnect
- setup of the cradle, host computer and terminal (refer to
the PPT 8800 Series Product Reference Guide for de-
tailed instructions).
For U.S Customers Power Supply, p/n 50-14000-109
AC Cord, p/n 23844-00-00
For International Customers Power Supply, p/n 50-14000-109
AC Cord, appropriate for your country

3
Quick Reference
Parts of the Cradle
There are three connection ports on the rear of the CRD8800-
4000E:
Ports Function
DC Power Used for connection to a power supply.
Ethernet Used for connection to an Ethernet hub.
Expansion Used for connection to a four-slot serial cradle.
Terminal Slot
FRONT
BACK
Communication LED
Expansion Port
DC Power Port
Ethernet Port

4
CRD 8800-4000E
Power Connection
To connect power to the cradle:
AC Cord
Power
Supply
3
1
2

5
Quick Reference
Connecting to an Ethernet Hub
To connect the cradle to an Ethernet hub:
Note: For Ethernet communication setup, refer to the termi-
nal’s Product Reference Guide.
Ethernet Cable
To Ethernet hub

6
CRD 8800-4000E
Terminal Battery Charging
1. Ensure the cradle is connected to a power source. See
Power Connection on page 4.
2. Insert the terminal into the cradle. The terminal starts to
charge automatically.
Note: To ensure the quickest charging time, turn the terminal
off while charging.
If the terminal is off when being charged, the standard battery
usuallyfullychargesin21/2hours andtheoptional larger capacity
battery usually fully charges in five hours. If the terminal is on
when being charged, the charge time can be substantially longer
depending on the terminal activity.

7
Quick Reference
Inter-Connecting Cradles
Up to four Four-Slot Serial cradles (CRD8800-4000S) may be
inter-connected (daisy-chained) with the CRD8800-4000E using
an RJ-45/10 to RJ-45/10 inter-cradle cable. The required cables
are as follows:
WARNING
Each cradle must have its own power supply. Any other
method of power hookup is unsafe.
To inter-connect cradles:
1. ConnectthepowersupplytotheadditionalCRD8800-4000S
cradle as described in the Power Connection on page 4.
2. Plug one end of inter-cradle cable (p/n 170142-001) into the
EXPANSION port on the back of the Ethernet cradle.
3. Plug the other end of the inter-cradle cable into the Serial
port on the back of the CRD8800-4000S cradle.
Host Cradle Slave Cradle Inter-Cradle Cable
CRD8800-4000E CRD8800-4000S 170142-001
CRD8800-4000S CRD8800-4000S 70349-001
Serial Cradle
Ethernet Cradle
Inter-Cradle Cable

8
CRD 8800-4000E
4. Plug one end of inter-cradle cable (p/n 70349-001) into the
EXPANSION port on the back of the first CRD8800-4000S
cradle.
5. Plug the other end of the inter-cradle cable into the Serial
port on the back of the next CRD8800-4000S cradle.
6. Repeat these steps 4 and 5 to connect additional CRD8800-
4000S cradles.
Note: Inter-connecting cradles only works with the
CRD8800-4000S and not with the CRD8800-1000S or
CRD8800B-1000S Single-Slot Serial cradles.
Communication LED Indicator
LED Status Indication
Off Terminal not in cradle;terminal not placed correctly;
cradle is not powered.
Solid Red Terminal is present, but communication has not
started.
Flashing Green Terminal is in the cradle, and communicating with
the host computer.
Slow Flashing Red Error, communication did not start.
Fast Flashing Red Warning: Terminal inactivity timeout. The terminal
did not finish data synchronization or had an open
connection for more than 15 minutes. This time is
programmable in the cradle flash parameters.
Solid Green Terminal is present in theslot and communication is
complete.
All LEDs Flashing Red Automatic configuration of the cradle via the local
DHCP service failed or Ethernet link is down.

9
Quick Reference
Troubleshooting
Symptom Cause Suggested Action
Terminal battery is
not charging. Terminal was re- moved from the cra-
dle too soon.
Replace the terminal in the cradle.
The standard battery usually fully
charges in approximately 2 1/2
hours and the optional larger ca-
pacity battery usually charges in
approximately five hours.
Battery is faulty. Replace the battery.
Terminal is not in-
serted correctly into
the cradle.
Remove the terminal and re-insert
it correctly. If the battery still does
not charge, contact Customer Sup-
port.
Cradle is not receiv-
ing power. Ensure the power supply cable is securely connected on both ends.
Communication Sta-
tus LED does not
light up.
Terminal has been
inserted incorrectly
into the cradle.
Remove, wait a minute, and then
reinsert the terminal, ensuring it
properly connects to the cradle.
Cradle is not receiv-
ing power. Ensure the power supply cables are connected properly.
All Communication
Status LEDs are
flashing red.
The unit could not
configure itself, or it
has lost the lease on
its IP address.
Connect the cradle to an Ethernet
networkwithacorrectlyfunctioning
DHCP server.
Failed automatic
cradle configuration
via local DHCP ser-
vice.
Connect a properly configured
DHCP server or DHCP relay agent
to the subnet, and power cycle the
cradle. Check the DHCP server log
to verify that the cradle is receiving
a response to its DHCP request.
The Ethernet link
may be down. Ensure the Ethernet cable is con- nected to an active hub.

10
CRD 8800-4000E
Attempt by the termi-
nal to ActiveSync
failed.
Terminal removed
fromthecradlewhile
theLEDwasblinking
green.
Wait one minute and reinsert the
terminal in the cradle. This allows
the cradle to attempt another syn-
chronization.
ActiveSync on the
host computer has
not yet closed the
previous ActiveSync
session.
Wait one minute and reinsert the
terminal in the cradle. This allows
the cradle to attempt another syn-
chronization.
Incorrect cable con-
figuration. Check your DHCP server and de- termine which IP address was allo-
cated to the cradle, then check
connectivity by pinging the cradle.
Communications
software improperly
configured.
Perform setup as described in this
guide. Check your DHCP server
and determine which IP address
was allocated to the terminal slot,
then check connectivity by pinging
the cradle.
Terminal ActiveSync
disabled or not con-
figured to accept
network connection.
Onthe terminal,uncheckStart - Ac-
tiveSync - Tools - Options - PC -
Enable synchronization when cra-
dled using:.
Host ActiveSync dis-
abled or not config-
ured to accept
network connection.
On the host computer, check File -
Connection Settings - Allow net-
work (Ethernet) Server Connection
with this desktop computer.
During communica-
tions, no data was
transmitted, or trans-
mitted data was in-
complete.
Terminal removed
from cradle during
communications.
Replace terminal in cradle and
retransmit.
Terminal has no ac-
tive connection. A icon will be visible in the sta- tus bar if a connection is currently
active.
Warning Message -
“! Unable to obtain a
server assigned IP
address. Try again
later or enter an IP
address in Network
Settings.”
This message oc-
curs if a suspend/re-
sume cycle is
performed and the
terminal radio is not
associated (e.g. due
to being out of
range)
Tap OK to close the message. The
terminal will obtain address infor-
mation and communicate through
the Ethernet cradle.
Symptom Cause Suggested Action

11
Quick Reference
Regulatory Information
All Symbol devices are designed to be compliant with rules and regulations in
locations they are sold and will be labeled as required.
Any changes or modifications to Symbol Technologies equipment, not expressly
approved by Symbol Technologies, could void the user's authority to operate the
equipment.
Power Supply
Note: Use only a Symbol-approved power supply 50-14000-109, output rat-
ed 8 VDC and minimum 5A.The power supply is certified to EN60950
with SELV outputs.
Hinweis: Benutzen Sie nur eine Symbol Technologies genehmigt Stromversor-
gung 50-14000-109 in den Ausgabe: 8 VDC und minimum 5 A. Die
Stromversorgung ist bescheinigt nach EN60950 mit SELV Ausgaben.
Radio Frequency Interference Requirements
Note: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of the
FCC rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
• Consult the dealer or an experienced radio/TV technician for help.
Radio Frequency Interference Requirements - FCC
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Radio Frequency Interference Requirements - Canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareilnumérique de la classe B est conforme à la norme NMB-003du Canada.

12
CRD 8800-4000E
CE Marking and European Union Compliance
Products intended for sale with the European Union are marked with the
CE Mark which indicates compliance to applicable Directives and
European Normes (EN).
Statement of Compliance
Symbol Technologies, Inc., hereby declares that this device is in compliance with all
the applicable Directives, 89/336/EEC, 73/23/EEC. A Declaration of Conformity may
be obtained from http://www2.symbol.com/doc/

13
Warranty
(A) Warranty Symbol Technologies (hereafter “Seller”) hardware Products are warranted against defects in
workmanship and materials for a period of three (3) months from the date of shipment, unless otherwise
provided by Seller in writing, provided the Product remains unmodified and is operated under normal and
proper conditions. Warranty provisions and durations on software, integrated installed systems, Product
modified or designed to meet specific customer specifications (“Custom Products”), remanufactured
products, and reconditioned or upgraded products, shall be as provided in the applicable Product
specification in effect at the time of purchase or in the accompanying software license.
(B) Spare Parts Spare parts (i.e. parts, components, or subassemblies sold by Seller for use in the service
and maintenance of Products) are warranted against defects in workmanship and materials for a period of
thirty (30) days from the date of shipment. Spare parts maybe new or originate from returned units under the
conditions set forth in subsection D below.
(C) Repair of Symbol-branded hardware For repairs on Symbol-branded hardware Products under this
Agreement,includingrepairscoveredby warranty,the repairservicesprovidedare warrantedagainstdefects
in workmanship and materials on the repaired component of the Product for a period of thirty (30) days from
the shipment date of the repaired Product, or until the end of the original warranty period, whichever is longer.
(D) Product Service Products may be serviced or manufactured with parts, components, or subassemblies
that originate from returned products and that have been tested as meeting applicable specifications for
equivalent new material andProducts. The sole obligation of Seller for defective hardware Products is limited
to repair or replacement (at Seller’s option) on a “return to service depot” basis with prior Seller authorization.
Customer is responsible for shipment to the Seller and assumes all costs and risks associated with this
transportation; return shipment to the Customer will be at Seller's expense. Customer shall be responsible
for return shipment charges for product returned where Seller determines there is no defect (“No Defect
Found”), or for product returned that Seller determines is not eligible for warranty repair. No charge will be
made to Buyer for replacement parts for warranty repairs. Seller is not responsible for any damage to or loss
of any software programs, data or removable data storage media, or the restoration or reinstallation of any
software programs or data other than the software, if any, installed by Seller during manufacture of the
Product.
(E) Original Warranty Period Except for the warranty applying solely to therepairedcomponent arising from
a repair service as provided in Section C above, the aforementioned provisions do not extend the original
warranty period of any Product that had either been repaired or replaced by Seller.
(F) Warranty Provisions The above warranty provisions shall not apply to any Product (i) which has been
repaired, tampered with, altered or modified, except by Seller’s authorized service personnel; (ii) in which the
defects or damage to the Product result from normal wear and tear, misuse, negligence, improper storage,
water or other liquids, battery leakage, use of parts or accessories not approved or supplied by Symbol, or
failure to perform operator handling and scheduled maintenance instructions supplied by Seller; (iii) which
has been subjected to unusual physical or electrical stress, abuse, or accident, or forces or exposure beyond
normal use within the specified operational and environmental parameters set forth in the applicable Product
specification; nor shall the above warranty provisions apply to any expendable or consumable items, such as
batteries, supplied with the Product.
EXCEPTFOR THE WARRANTYOF TITLE AND THE EXPRESSWARRANTIESSTATEDABOVE, SELLER
DISCLAIMS ALL WARRANTIES ON PRODUCTS FURNISHED HEREUNDER INCLUDING ALL IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE. ANY IMPLIED
WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE LIMITED
WARRANTY PERIOD. SOME STATES OR COUNTRIES DO NOT ALLOW A LIMITATION ON HOW LONG
AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS. IN SUCH STATES OR COUNTRIES, FOR
SUCH PRODUCTS, SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT
APPLY.
The stated express warranties are in lieu of all obligations or liabilities on the part of Seller for damages,
including but not limited to, special, indirect or consequential damages arising out of or in connection with the
use or performance of the Product or service. Seller’s liability for damages to Buyer or others resulting from
the use of any Product or service furnished hereunder shall in no way exceed the purchase price of said
Product or the fair market value of said service, except in instances of injury to persons or property.
Quick Reference

72-59203-01
Revision A — July 2003
Symbol Technologies, Inc. One Symbol Plaza, Holtsville, N.Y. 11742-1300
Service Information
Before you use the unit, it must be configured to operate in your facility’s network and
run your applications.
Ifyouhave aproblemrunningyour unitorusing your equipment,contactyourfacility’s
Technical or Systems Support. If there is a problem with the equipment, they will
contact the Symbol Support Center:
For the latest version of this guide go to: http://www.symbol.com/manuals.
United States11-800-653-5350
1-631-738-2400 Canada 905-629-7226
United Kingdom 0800 328 2424 Asia/Pacific [phone]
Australia 1-800-672-906 Austria/Österreich 1-505-5794-0
Denmark/Danmark 7020-1718 Finland/Suomi 9 5407 580
France 01-40-96-52-21 Germany/Deutchland 6074-49020
Italy/Italia 2-484441 Mexico/México 5-520-1835
Netherlands/Nederland 315-271700 Norway/Norge [phone]
South Africa 11-8095311 Spain/España 91 324 40 00
Inside Spain
Sweden/Sverige 84452900 [phone]
Outside Spain
Latin America
Sales Support 1-800-347-0178 Inside US [phone] Outside US
Europe/Mid-East
Distributor Operations Contact local distributor or call [phone]
1Customer support is available 24 hours a day, 7 days a week.