
581E
13
Warranty and ServiceChapter 10
Register Your Product and Get 4 Extra
Years
Wewould like to offer you an incentive tocomplete
ourproductregistrationform.Eitherfullycomplete
andmailyourproductregistrationcardorregister
onlineatsymetrixaudio.com.Youwillthenhavea
total of 5 years of warranty coverage, under the
termsandlimitationsassetforthbelow,without
additionalcost.
Ifyoudon’tregisteryourproduct,youwillstill
receive one year of warranty coverage, but it only
takes a minute to fill out the card or register online
andwe won’t share yourpersonal information with
others.
Followingarethetermsandlimitationsofthe
Symetrixwarranty.
Warranty
Symetrix,Inc.expresslywarrantstotheoriginal
purchaser (“Buyer”), subject to the terms and
conditionssetforthbelow,thattheProductwillbe
free from defects in material and workmanship as a
result of normal commercial use for one (1) year
from the date of purchase. This warranty will be
automaticallyextended(subjecttotheadditional
limitationssetforthbelow)foranadditionalfour
years if the Warranty Registration is completed and
returnedtoSymetrix(orcompletedonline)within
thirty (30) days of the date of delivery.
Symetrix’swarrantyobligationislimitedtothe
repair,replacement,or refund atSymetrix’ssole
discretion, of the part or parts of the Product which
may thus prove defective in materials or workman-
ship within one year from date of purchase (or five
years from the date of purchase if Buyer has
registered its purchase as provided above) under
normaluseandwhichourexaminationdiscloses to
oursatisfactiontobe thus defective, providedthat
BuyergivesSymetrix prompt notice of its warranty
claimandsatisfactoryproofthereof.
Symetrixwillmakeeveryreasonableeffortto
ensure that parts are available to support the repair
of our products under warranty. In the event that a
product or component part thereof becomes
obsolete,unavailableorirreparable,Symetrix
reserves the right to refund a prorated portion of the
purchasepriceinfullsatisfactionofall warranty
claims. A refund of the purchase price is prorated as
follows:100% throughyearone,80%through year
two, 60% through year three, 40% through year four
and 20% through year five.
In order to serve you better we request that the
Buyershall,priortoshippingProducttoSymetrixfor
warranty service, contact Symetrix and secure a
ReturnAuthorizationNumberthatshallbeincluded
withthe returnedProduct.Thiswillfacilitateour
efforts to keep track of your Product and process
yourwarranty repairas quickly as possible. Buyer
willprepay all freight charges to ship the Product to
Symetrixfor warrantyinspectionandservice.This
warrantyissubjecttoSymetrix’s inspection of the
Productatitsfacilitiesand,uponSymetrix’srequest,
satisfactoryproofofpurchase (dated copy of original
retaildealer’sinvoice.)
Symetrix reserves the right to effect repairs to the
productwithreconditionedcomponents/parts.
Products once repaired under warranty will be
shippedtoBuyerfreightprepaidbySymetrixvia
United Parcel Service (surface) or any similar
shipper,toanylocationdesignatedbybuyerwithin
the Continental United States. At Buyer’s request
andexpense Product will be returned via airfreight.
OutsidethecontinentalUnitedStates,repairedor
replacedproductswillbereturnedfreightcollect.
THIS WARRANTY IS EXPRESSLY IN LIEU OF
ALL OTHER WARRANTIES EXPRESS OR
IMPLIED, ARISING BY LAW OR OTHERWISE
(INCLUDING, WITHOUT LIMITATION ANY
OBLIGATIONS OF THE SELLER WITH
RESPECT TO CONSEQUENTIAL DAMAGES)
INCLUDING THE WARRANTIES OF MER-
CHANTABILITY AND FITNESS FOR USE AND
OF ALL OTHER OBLIGATIONS OR LIABILI-
TIES ON OUR PART, AND WE NEITHER
ASSUME, NOR AUTHORIZE ANY OTHER
PERSON TO ASSUME FOR US, ANY OTHER
LIABILITY IN CONNECTION WITH THE SALE
OF THE PRODUCT. THIS WARRANTY SHALL
NOT APPLY TO THIS PRODUCT OR ANY
PART THERE OF WHICH HAS BEEN SUBJECT
TOACCIDENT, NEGLIGENCE,ALTERATION,
ABUSE, OR MISUSE. WE MAKE NO WAR-
RANTY WHATSOEVER IN RESPECT TO
ACCESSORIES OR PARTS NOT SUPPLIED BY
US. THE TERM “ORIGINAL PURCHASER,” AS
USED IN THIS WARRANTY SHALL BE
DEEMED TO MEAN THAT PERSON OR
COMPANY THAT ORIGINALLY PURCHASED
THE PRODUCT.
ThisSymetrix product has been designed and
manufacturedforuseinprofessional/industrial
systems and is not intended for other usage. This
warrantyonly applies toBuyers using theProduct
professional/industrialsystems.Withrespectto
others,includingbutnotlimitedtoconsumersfor
personal,family,orhouseholduse,Symetrix
expresslydisclaimsallwarranties,includingbutnot
limitedtowarrantiesofmerchantabilityandfitness
for a particular purpose and the express warranties
asotherwiseprovidedherein.
Symetrixreserves the right tomodify the designor
makeadditionsto,orimprovementsto,itsproduct
lineswithoutmakingsimilarupgradestoProduct
purchasedbyBuyer.Symetrix does not authorize any
thirdparty, includinganydealerorsalesrepresenta-