SyncEV BG EVT77G User manual

SyncEV Charger – EVT77G.202206.GJW www.syncev.co.uk | 1
IMPORTANT NOTICE
To commission your charger and register
for the 3 year warranty, please visit:
www.syncev.co.uk/portal/login
or use the QR code.
3 year warranty available as long as charger
installation is registered, otherwise standard
warranty is for a period of 1 year.
BOX CONTENT
• EV charger
• Decorative trim
• Installation template
• Accessories pack containing:
»Power connector
»Cord grip and screws
»M25 gland
»25mm blanking plug
»Fixing screw caps
»Assembly screws
IDENTIFICATION LABEL
EV Charger
Type 2 Tethered, 7.4kW
EVT77G
3
WARRANTY
year
Tools needed:
4mm Hex bit/allen key; PZ2 and at blade screwdrivers; suitable drill bit and xings
INTRODUCTION
This guide is intended for use by competent electrical installers to explain basic requirements and options to
be considered when installed a SyncEV BG Charger. The unit is designed for installations inside or outside,
the advanced safety technology we have built into the unit ensures its safe usage. This guide provides
information to assist when installing the EVT7 charger and should not be used with other EV chargers.
Installation and User Guide

2 |SyncEV Charger – EVT77G.202206.GJW
SAFETY INFORMATION
Warning: The supplied SyncEV BG charger is manufactured
to be safe without risk provide they are installed correctly,
used, and maintained in accordance with the manufacturers
recommendations and installed by a competent electrical
installer in accordance with national and local regulations
and legislation applicable at the time of installation,
e.g. BS7671:2018 amendment 2.
The single phase EV charger should be connected to a
230V/240V nominal AC supply. The supply should run from
a dedicated 40A circuit breaker. We recommend the use of
a Type B curve circuit breakers. The EV charger features an
integral 30mA type-A RCD with 6mA DC leakage detection and
therefore an external RCD is not usually required:
1. For cables without earthed metallic covering installed in
walls or partitions at a depth of less than 50mm and also within
walls and partitions with metal parts, and not protected by
steel conduit or similar then RCD protection is required. This
can be achieved by using the BG IP65 EV protection enclosure
(CFEV1A) when mounted next to the existing consumer unit
as it includes a double pole 40A 30mA Type A RCD device
to protect the circuit. This can be used if the cable has no
mechanical protection where it passes through walls and
partitions and if the cable is buried within the ground before
reaching the EV charger. This will be in compliance with the
current BS7671 Amendment 2 Wiring Regulations.
2. If the cable is clipped directly to the surface of a wall and
does not pass through a wall or partition to the EV charger then
a standard B type 40A MCB may be installed into the Consumer
unit, however RCD protection may be required for other reasons
such as if it forms part of a TT system and the earth fault loop
impedance values cannot be met. This will be in compliance
with the current BS7671 Amendment 2 Wiring Regulations.
To conform with BS 7671, on occasions a double pole
MCB/RCD or other means of isolation may be required.
Important note: A DC Leakage fault in the vehicle may “blind”
a type “AC” RCD and render it ineective, never feed any EVSE
From an upstream Type “AC” RCD.
The EV Charger is pre-wired with 7.5M of cable, this should
not be extended with the use of adapters and only used with
the cable provided.
EARTHING REQUIREMENTS
The supplied EV charger features an on-board safety monitoring
system to detect low or high voltage supplies and potential
earth-neutral faults, this in accordance with regulation
722.411.4.1 (iv) of BS7671 2018 (Compliant on single phase
supplies only). If such a condition is encountered the charge
cycle is ended or prevented and the EV charger indicator goes
red and eectively becomes a double insulated (class II) device.
The vehicle becomes isolated from incoming supply and poses
no risk to touch. This feature removes the requirement for an
earth electrode where it may be ineective or introduce
further risk.
The EV charger may be connected directly to a TN-C-S (PME)
earthing system without any special arrangements. It remains
the responsibility of the installer to conduct a risk assessment of
the immediate area to a range of 10 meters (equipotential zone)
to ensure no other conductive metal xings pose risks (mixture
of TT/TN-S and TN-C-S), this is important where cable length
may enable charging inside or outside of a building/garage
where the vehicle is within touch distance. Where certain
conditions dictate an earth electrode must be used it shall be
independent from the distributors earth system with no direct
interconnection (the incoming supply SWA protective earth
should be isolated from the housing and/ or earth electrode).
The electrical installer shall install a suitable electrode complete
with termination housing and covers where appropriate,
warning labels should be visible and close to the unconnected
SWA protective earth, e.g. inside the charger.
The earth connection shall be made from the electrode to the
charger via copper conductor earth wire of an appropriate CSA
for the installation. The earth wire shall be installed in conduit
where there is a risk of mechanical damage or UV exposure.
Additional note: SyncEV BG recommend Earth electrode
impedance to be <100 ohms.
SURGE PROTECTION
Guidance on requirements for surge protection devices given In
BS7671: section 443.
The EV charger is protected against transient over voltages
(+/-2kV Line-Earth and +/-1kV Line-Line as a requirement of
EN 61000-6-1), a direct lightning strike carries a current of 30~
200kA the EV charger’s internal protection would provide little or
no protection in such an event, likewise nor would an SPD rated
less than 30kA. If life support equipment or business operations
could be aected by a lightning strike central SPD protection is
advised if it does not already exist.
The guidance on risk calculation in section 443.5 of BS7671 in
most cases is not possible due to unknown location of any SPD
already tted, length of cables to calculate LP etc, it is therefore
recommended a common sense approach is used on choice of
SPD (or if required).
ISOLATION AND SWITCHING FOR SAFETY
AND MAINTENANCE
To ensure the EV charger can be “turned o” to enhance
security and enable maintenance activities, a double pole
isolator (or DP RCD or RCBO) suitably rated must be
installed within the customer’s property. An isolator switch is
a mandatory requirement for “new builds”, but optional for
existing dwellings (at customer’s request), the switch should be
mounted between 500mm and 1500mm above nished oor
level to comply with regulations. The switch should be rated at
45 Amps. All installations must comply to BS7671: 2018.
Installation Requirements

www.syncev.co.uk | 3
INSTALLATION
The EV charger is suitable for installation inside and outside on
a solid wall or structure. The installer should consult with the
building owner to establish their preferred installation location.
This should take into consideration the length of charging cable
and risk of vehicle impact etc.
It is recommended the charger is installed at a height of
500mm-1500mm as per building regulations BS8300:2018.
If no suitable permanent structure is available, the EV charger
can be mounted to a stand. We suggest of the SyncEV BG
Stand, EVASTAND12S.
Ensure suitable xings are used depending on the mounting
surface. To avoid unnecessary dust inside the enclosure, it is
recommended to use the included xing hole template drill the
surface, before tting the enclosure.
Ensure installation wall has been checked for electric cabling or
pipework with a suitable detector.
NOTE: if any groundworks are required e.g. cable trenching or
earth electrode tment, it is advisable to check if underground
services could be present before commencement. Plans may
be available at: www.linesearchbeforeudig.co.uk (free to
domestic users).
The EV charger is suitable for bottom or rear cable entry, if
using rear cable entry ensure the blanking plug supplied is
tted to the open bottom cable entry hole. If using SWA cable
the included 25mm compression gland is NOT suitable, and an
alternative gland will be required. Do not drill alternative cable
entries into the charger housing, except marked cable entry
location for rear entry.
SyncEV BG recommends using EV-Ultra™ – Power & Data
Combined cable on installs that require a CT clamp to use the
chargers dynamic load management capabilities. Please see:
www.doncastercables.com/uploads/EV-Ultra_Datasheet.pdf
All of the cables that are to be connected into the supply
connector should have their insulation striped back 18-20mm.
Connectors supplied are suitable for cables of 4-6mm2and
suitable for solid and stranded cores.
LOAD BALANCING
If Load Balancing is required, we suggest of the SyncEV BG CT
clamp, EVA120CT1. This should be tted around the incoming
power to the main fuse and the correct max load (A) to be
entered during setup and installation steps.
FINAL ELECTRICAL TESTING
To meet the BS7671:2018 (18th edition) requirements for testing
of an electrical installation, the following tests and checks shall
be performed by a competent electrical installer before during
and after a SyncEV BG charger is installed:
• A visual inspection of the installation including the existing
electrical installation.
• Verication of the characteristics of the electrical supply at
the origin of the installation to conrm the supply is suitable
for the additional load.
• A test to conrm the continuity of the circuit protective
conductors.
• A test to conrm the integrity of the circuit insulation
resistance.
• A test to conrm the polarity of the installation is correct.
• Where applicable a test to conrm the earth electrode
resistance is within acceptable tolerances.
(or)
• An earth loop impedance test.
• A test of the mechanical operation of residual current
devices (RCD’s).
• A test to conrm the operation of residual current devices
(RCD’s)
is within stipulated time scales (at the rated current and at
ve times the rated current operating current).
• A test or calculated measurement of the prospective fault
current.
• A verication of the functional operation of the EV charger.
Anelectricalinstallationcerticatemustbecompleted.
EnsureelectricaltestingisdonebeforeEVcharger
commissioningandnetworksetupisperformed.
Forthistesting,theChargercanbesetto“Plugand
Charge” Mode in the installation App.
TROUBLESHOOTING
Forfurtherinformation,ortorefertoourFAQs,
pleasevisitourwebsite–www.syncev.co.uk
The status of the EV charger can be identied by referencing
the colour shown on the LED indicator
• SOLID BLUE – Standby – Charger has power and is
connected to the network. Or, if in ‘plug and charge’ mode is
not connected to the network, is ready to charge.
• FLASHING BLUE – Charger is connected but not charging,
awaiting conrmation of charge in APP or scheduled start
time
• SOLID DARK GREEN – Charger is active and Charging
• SOLID YELLOW – Charger is oine from network, check
local network is active and Wi-Fi is working on the 2.4Ghz
band
• FLASHING RED – Indicates the charger is in fault mode and
has stopped charging for users safety
Potential causes:
»Internal RCD has tripped
»Vehicle fault
»Under or over suitable charging voltage
Remove connection to EV vehicle and reset power to the
EV charger.
Installation Requirements

4 |SyncEV Charger – EVT77G.202206.GJW
1 2
130mm
Cable
entry
95mm
Use included hole template to drill xing holes
3
Ensure the supplied caps are tted over installation
screws to maintain IP rating
4
Ensure correct polarity when making
incoming power connections
LEN
Ensure supplied cord grip is tted on incoming power
cable if using bottom cable entry location
Ensure 3-pole power connector is fully inserted,
then clip power connector into the base
5 6
Electrical Installation

www.syncev.co.uk | 5
Ensure 4-pole output connector is fully inserted,
then tuck into the base on the left side
7 8
For dynamic load balancing, ensure connections are made
in correct polarity to CT+ and CT– terminals
To remove trim, pry at shown points
with a at tool
We recommend cable is wrapped securely around
the charger, with the gun placed at the top with
its rubber cover tted
Electrical Installation
Snap front cover trim into place
4mm
2.5 N m
910
1211

6 |SyncEV Charger – EVT77G.202206.GJW
Network Setup
INSTALLER APP - Download the BG EV Charging app via the Installer Portal on the
syncev.co.ukwebsite,orusingtheQRcodesopposite.
Upon powering the charger, the status indicator light will show Yellow. This indicates that the charger
is ready for network setup but is not yet connected to the internet.
For Wi-Fi connection we recommend that the router is set to only 2.4GHz band to reduce the risk of
possible conicts. Once setup the router can be restored to both 2.4GHz & 5GHz bands.
1. Ensure Bluetooth is active on your device. Open the
BG_EV_Charging App and select the Charger ID Code as
shown on the charger identication label.
2. Then enter the default charger password 12345678.
We recommend this is changed during setup and noted on
the identication label.
3. Choose between Wi, 4G and LAN (only one can be set).
For Wi-Fi select the SSID network name and enter
password.
For LAN ensure that “LAN DHCP” is enabled.
For 4G the setting will have been pre-congured.
4. Server URL: ‘Home Charge’ for home charging or
‘Commercial for other’.
5. Output Current: set to max current supported by
installation if less than default 32A.
6. Charge Mode: ‘APP’ for smart charging via the consumer
App (see next page); ‘Plug and Charge’ for non-smart
charging; or ‘RFID’ for RFID authorised charging. Use
‘Plug and Charge’ if connection to server cannot be
established and car charging is required.
7. Power Distribution Enable: If dynamic load management is
required then toggle right and set sampling method to CT.
8. Maximum Current Limit: For load balancing this should
be the same or less than the main fuse rating. EV charger
will reduce its charging rate to limit the total home load
to be under the limit. If the available current is under the
minimum of 6A the EV charger will pause the charging
session.
Press ‘Set’ to upload correct settings and the charger will
beeptoconrm.
‘Get’ will read current settings from the charger.
In less than 2 minutes, the indicator should turn from Yellow to
Blue to conrm network connection. If the charger continues
to show yellow, power cycle (switch o/on at fuse board) and
reconnect via the app to check the settings are correct.
If still unable to connect to the network but need to use the
charger then change Charge Mode to ‘Plug and Charge’ and
press ‘SET’ again to re-update settings.
If unable to establish network connection call [phone].
3
1
2
12345678
Wi SSID (network
Name) – Drop down
to scan for available
networks and
password
Lan DHCP – Enable
for Lan/ethernet
connections
Adjustable Max
output current – 6-32A
congurable
Enable for Dynamic
load management,
when using an
external CT Clamp.
Set to CT sampling
method and enter
maximum current
rating of the supply
circuit
APP – smart
charging with app
control
RFID – RFID
enabled chargers
only
Plug And Charge
– Non Smart
charging use
App Type – Home
Charge – EV.Energy
4G Network
settings (4G
Enabled chargers
only)
Toggle to select
connection method
– Only one can be
activate at a time

www.syncev.co.uk | 7
IMPORTANT!
THE INSTALLER MUST CONNECT THE CHARGE POINT TO THE SMART CHARGING APP AFTER
INSTALLATION. SMART CHARGING WON’T WORK UNLESS YOU COMPLETE THE PROCESS BELOW:
Scan this QR Code:
or visit the webpage at:
https://app.ev.energy/commissioning/syncev
1. Enter the Charger ID – Found on the front of the installation
manual. This is a 9 Character alpha-numeric code.
Follow the on-screen instructions as shown in steps 2 & 3 above,
and that’s it!
The process should take ~ 2 minutes
Problem connecting to the app? Contact us: [e-mail]
Alternatively, for business-hours support call 01202 068000.
Smart Charge App Commissioning
To optimise smart charging and save
the most money, a recent energy bill
is required that to get the customers
MPAN (this step can be skipped
during commissioning). Also needed to
commission the app is the customer’s
email, postcode and rst line of
address.
APP SETUP
Download the ev.energy App using the QR
code or follow the link in your ‘setup your
smart charger’ Email.
Three Simple steps to set up smart charging:
1. Create an account in the app using the same email you gave to
the installer
2. Have your car registration number and your energy supply details
ready.
The car information is used to maximise the amount of money
that can be saved from smart charging according to your car
battery size
3. Follow the steps within the app to set up your car, charger and
energy supply
If the required car or energy information cannot be obtained you can
skip these features.
Important - The charger is linked to an email
address stored on the ev.energy server,
it is imperative that this email address is
correctotherwisethechargerwillneedtobe
recommissioned.
This is the Homeowner
email address
1 2 3

SyncEV Charger – EVT77G.202206.GJW www.syncev.co.uk | 8
ENVIRONMENTAL PROTECTION
This symbol is known as the “Crossed-out Wheelie Bin Symbol”. When this symbol is marked on a product or battery,
it means that it should not be disposed of with your general household waste. Some chemicals contained within
electrical/electronic products or batteries can be harmful to health and the environment. Only dispose of electrical/
electronic/battery items in separate collection schemes, which cater for the recovery and recycling of materials
contained within. Your co-operation is vital to ensure the success of these schemes and for the protection of
the environment.
GUARANTEE
SyncEV BG products are guaranteed against faulty materials and workmanship for a period of 3 years from date of delivery:
products will be repaired or (at BG Electrical’s discretion) replacements will be supplied or (at BG Electrical’s discretion) a credit
note will be issued. This guarantee is subject to BG Electrical’s conditions of sale and in particular to the following conditions
being met:
1. Notication of any defect is given to BG Electrical as soon as reasonably practicable after becoming apparent, and the
products then returned to BG Electrical.
2. The products have only been operated under normal operating conditions and have only been subject to normal use.
3. No work (other than normal and proper maintenance) has been carried out to the products without BG Electrical’s prior
written consent.
4. The products have been assembled, or incorporated into other goods, by a qualied and recognised electrician and
only in accordance with any instructions issued by BG Electrical.
5. The defect has not arisen from an item manufactured or supplied by a person other than BG Electrical.
6. 3 year warranty available as long as charger installation is registered, otherwise standard warranty is for a period of 1 year.
Luceco PLC – Staord Park 1, Telford, TF3 3BD, England | (EU) Luceco SE – C/ Bobinadora 1-5, 08302 Mataro, Spain
If you have any further technical assistance you can get in touch with our Support Team:
[e-mail]
TECHNICAL
STANDARDS
Voltage 220-240V ac
Frequency 50-60Hz
Rating 6-32A output
Wi-Fi 2.4GHz Band b/g/n/e/i
RCD protection 6mA DC and 30mA AC Type A
Wi-Fi security WPA/WPA2/WPA2-Enterprise/WPS
Bluetooth 4.2 BR/EDR
FittedCable 7.5m H07BZ5-F
Approval standard IEC 61851-1
Communication protocol OCPP1.6J
TechnicalInformation