Syneron Candela VelaShape III User manual

Science. Results. Trust.
Service Manual

Copyright © 2014 Syneron, Inc. All rights reserved.
Syneron, Inc. reserves the right to make changes to its products or specifications to improve performance, reliability, or
manufacturability. Information furnished by Syneron, Inc. is believed to be accurate and reliable. However, Syneron,
Inc. assumes no responsibility for its use. No license is granted by its implication or otherwise under any patent or
patent rights of Syneron, Inc.
No part of this document may be produced or transmitted in any form or by any means, electronic or mechanical, for
any purpose, without the express prior written permission of Syneron, Inc.
Data is subject to change without notification.
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covering subject matter in this document. The furnishing of this document does not give you any license to these
patents, trademarks, copyrights, or other intellectual property rights except as expressly provided in any written
agreement from Syneron, Inc.
Specifications are subject to change without notice.
Manual Catalog Part Number: PB81501LW
Revision Release Date: July 2014
•Before using the device, please check local regulations. If any local legislation is violated, use
cannot be authorized.
•In the United States, federal law restricts prescription medical devices to sale by or on the order
of a physician, or properly licensed practitioner. Syneron makes no representations regarding
federal, st
ate, or local laws or regulations that might apply to the use and operation of this
device.
Contact Information for Syneron Call Centers:
•
Syneron, Inc.
3 Goodyear, Suite A
Irvine, CA 92618
USA
Tel: + 1.866.259.6661 (toll free)
•
CEpartner4u B.V.
Esdoornlaan 13
3951 DB Maarn
The Netherlands
Tel: + 31.343.442.524
Fax: + 31.343.442.162
•
Syneron Medical (HK) Ltd.
Room 3103, 31/F, Hopewell Centre,
183 Queen's Road East, Wan Chai, Hong Kong
Tel: [phone]
[phone]
Fax: [phone]

VelaShape III Service Manual Table of Contents
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TOC-1
Table of Contents
CHAPTER 1 Introduction Page
1.1. Scope of This Manual...............................................................................................................1-3
1.2. Conventions Used in this Manual.............................................................................................1-3
1.3. Contents of This Manual...........................................................................................................1-4
1.4. Applicable Documents..............................................................................................................1-4
1.5. Important Information................................................................................................................1-5
1.5.1. Physician Responsibility..................................................................................................1-5
1.5.2. Maintenance....................................................................................................................1-5
1.5.3. Modification of Device .....................................................................................................1-5
1.5.4. Resale Inspection............................................................................................................1-5
1.5.5. Communicating with Syneron..........................................................................................1-6
1.6. Explanation of Symbols Used in the System and Accessories................................................1-7
1.7. Service Reports........................................................................................................................1-7
CHAPTER 2 Safety and Regulatory Page
2.1. Introduction...............................................................................................................................2-3
2.2. Safety Precautions....................................................................................................................2-3
2.2.1. General Precautions........................................................................................................2-3
2.2.2. Infrared Energy................................................................................................................2-4
2.2.3. Radiofrequency Energy...................................................................................................2-5
2.2.4. Working within the System Cabinet.................................................................................2-5
2.3. System Safety Features ...........................................................................................................2-6
2.3.1. Main On/Off Power Switch ..............................................................................................2-6
2.3.2. System Self-Testing ........................................................................................................2-6
2.3.3. Footswitch & Applicator Triggers.....................................................................................2-6
2.3.4. Software Safety Features................................................................................................2-6
2.3.5. Safety Fuses....................................................................................................................2-6
2.4. Specifications............................................................................................................................2-7
2.4.1. Output Parameters ..........................................................................................................2-7
2.4.2. Treatment Area Footprints...............................................................................................2-7
2.4.3. Control Panel...................................................................................................................2-7
2.4.4. Electrical Requirements...................................................................................................2-7
2.4.5. Environmental Requirements..........................................................................................2-8
2.4.5.1. Treatment Room.....................................................................................2-8
2.4.5.2. Storage/Transportation...........................................................................2-8
2.4.5.3. Degree of Protection Against Ingress of Water......................................2-8
2.4.6. System Console Dimensions [W x D x H].......................................................................2-8
2.4.7. Weight..............................................................................................................................2-8
2.5. Regulatory.................................................................................................................................2-9
2.5.1. System Classifications.....................................................................................................2-9
2.5.2. Standard Compliances....................................................................................................2-9
2.5.3. Electromagnetic Emissions ...........................................................................................2-10
2.5.4. Electromagnetic Immunity.............................................................................................2-11
2.5.5. Electromagnetic Immunity (continued)..........................................................................2-12
2.5.6. Recommended Separation Distances...........................................................................2-13
CHAPTER 3 System Installation Page
3.1. Introduction...............................................................................................................................3-3
3.2. Unpacking the System..............................................................................................................3-3
3.3. Equipment List..........................................................................................................................3-4
3.3.1. Consumable Supplies......................................................................................................3-4

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3.4. System Dimensions..................................................................................................................3-5
3.5. Installation Process...................................................................................................................3-6
3.6. Moving the System within the Facility.......................................................................................3-8
3.7. Moving the System to another Facility......................................................................................3-8
3.8. Electrical Requirements............................................................................................................3-8
3.9. Environmental Requirements....................................................................................................3-9
CHAPTER 4 Modules Replacement Page
4.1. Removing the Handle Bar.........................................................................................................4-3
4.2. Removing the VelaShape III Covers.........................................................................................4-4
4.2.1. Removing the Utility Panel Service Door.........................................................................4-4
4.2.2. Removing Lower Rear Cover ..........................................................................................4-5
4.2.3. Removing the Front Display Panel..................................................................................4-6
4.2.4. Removing Front Bottom Panel.........................................................................................4-7
4.2.5. Removing the Rear Top Panel ........................................................................................4-8
4.3. Replacing the Internal Components .........................................................................................4-9
4.3.1. Removing the System Components Cover .....................................................................4-9
4.3.2. Removing the System Air Filter Cup..............................................................................4-11
4.3.3. Replacing the Control Panel..........................................................................................4-12
4.3.4. Replacing the RF Generator..........................................................................................4-13
4.3.4.1. Replacing the RF Generator Card........................................................4-15
4.3.4.2. Replacing the RF Card Fuses ..............................................................4-17
4.3.4.3. Replacing the RF Generator Fans........................................................4-18
4.3.5. Replacing the CPU ........................................................................................................4-19
4.3.6. Replacing the Power Supply..........................................................................................4-21
4.3.7. Replacing the Solid-State Relay....................................................................................4-23
4.4. Replacing the Vacuum Pump .................................................................................................4-24
4.4.1. Accessing the Vacuum Pump Screws...........................................................................4-26
4.4.2. Removing the Vacuum Pumps Omega Frame..............................................................4-27
4.4.3. Completing Vacuum Pump Removal.............................................................................4-28
4.5. Replacing the Valve Assembly...............................................................................................4-30
4.6. Replacing the Canister............................................................................................................4-31
4.7. Replacing the Wheels.............................................................................................................4-32
4.8. Replacing Pump Fans.............................................................................................................4-33
4.9. Replacing the Service Panel...................................................................................................4-34
4.9.1. Replacing the Power Breaker & Inlet Unit .....................................................................4-35
4.9.2. Replacing the Footswitch Port.......................................................................................4-36
4.9.3. Replacing the Umbilical Port..........................................................................................4-37
4.10. Replacing the Air Filter Assembly...........................................................................................4-38
CHAPTER 5 Maintenance and Calibrations Page
5.1. Calibration Tools.......................................................................................................................5-3
5.2. Overall Functional Tests...........................................................................................................5-6
5.2.1. Prepare the System.........................................................................................................5-6
5.2.2. System Cooling Fan Test ................................................................................................5-6
5.2.3. System and Applicator Functional Tests.........................................................................5-7
5.3. Vacuum Level and Leakage Tests ...........................................................................................5-9
5.3.1. Prepare the System.......................................................................................................5-10
5.3.2. Absolute Vacuum Level Test: System, Umbilical and Applicator..................................5-11
5.3.3. Vacuum Leakage Test: System, Umbilical and Applicator............................................5-12
5.3.4. Absolute Vacuum Level Test: System and Umbilical....................................................5-13
5.3.5. Vacuum Leakage Test: System and Umbilical..............................................................5-13
5.3.6. Absolute Vacuum Level and Leakage Tests: System Only...........................................5-14
5.3.7. Absolute Vacuum Level Test: Applicator with Cover.....................................................5-15
5.4. RF Energy Verification Test....................................................................................................5-16

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5.5. IR Thermometer Accuracy Verification Test...........................................................................5-18
5.6. Electrical Frequency Setup.....................................................................................................5-19
5.7. Programming the System's Serial Number.............................................................................5-21
5.8. System Software Upgrade......................................................................................................5-25
5.8.1. Prepare the System and Applicator...............................................................................5-25
5.8.2. Upgrade the Host Software...........................................................................................5-27
5.8.3. Upgrade the GUI Software............................................................................................5-28
CHAPTER 6 Troubleshooting Page
6.1. Introduction...............................................................................................................................6-3
6.1.1. Troubleshooting Guides ..................................................................................................6-3
CHAPTER 7 Spare Parts and Special Tools Page
7.1. Introduction...............................................................................................................................7-3
7.2. Spare Parts Catalog .................................................................................................................7-3
7.3. Special Tools List......................................................................................................................7-4
7.4. Spare Parts Illustrations............................................................................................................7-4
List of Figures
Figure # Description Page
Figure 1-1: System Nameplate..............................................................................................................1-6
Figure 3-1: System Dimensions ............................................................................................................3-5
Figure 3-2: Applicator on Handle...........................................................................................................3-6
Figure 3-3: Applicator's Connection Port...............................................................................................3-6
Figure 3-4: Service Panel......................................................................................................................3-7
Figure 4-1: Handle Screws Cover.........................................................................................................4-3
Figure 4-2: Handle Bar Screws.............................................................................................................4-3
Figure 4-3: Removing the Utility Panel Service Door............................................................................4-4
Figure 4-4: Panel Screws......................................................................................................................4-5
Figure 4-5: Front Bezels........................................................................................................................4-6
Figure 4-6: Rear Control Panel Screws.................................................................................................4-6
Figure 4-7: Front Bottom Panel Screws................................................................................................4-7
Figure 4-8: Rear Head Screws..............................................................................................................4-8
Figure 4-9: Removing the System Components Cover (1)...................................................................4-9
Figure 4-10: Removing the System Components Cover (2)...............................................................4-10
Figure 4-11: Removing the System Air Filter Cup...............................................................................4-11
Figure 4-12: Control Panel Screws .....................................................................................................4-12
Figure 4-13: RF Generator Cables......................................................................................................4-13
Figure 4-14: RF Generator Screws (1)................................................................................................4-14
Figure 4-15: RF Generator Screws (2)................................................................................................4-14
Figure 4-16: Replacing the RF Generator Card..................................................................................4-15
Figure 4-17: RF Card Screws..............................................................................................................4-16
Figure 4-18: RF Card Orientation........................................................................................................4-16
Figure 4-19: RF Card Fuses................................................................................................................4-17
Figure 4-20: RF Generator Fans.........................................................................................................4-18
Figure 4-21: CPU Housing Screws .....................................................................................................4-19
Figure 4-22: CPU Cables (1)...............................................................................................................4-19
Figure 4-23: CPU Air Tube..................................................................................................................4-20
Figure 4-24: CPU Standoff Screws .....................................................................................................4-20
Figure 4-25: Power Supply Housing Screws.......................................................................................4-21

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Figure 4-26: Power Supply Cables......................................................................................................4-21
Figure 4-27: Power Supply Tray Screws.............................................................................................4-22
Figure 4-28: Power Supply Cage Screws............................................................................................4-22
Figure 4-29: Solid-State Relay Cables................................................................................................4-23
Figure 4-30: Solid State Relay Screws................................................................................................4-23
Figure 4-31: Vacuum Pump Panel Screws..........................................................................................4-24
Figure 4-32: Vacuum Pump.................................................................................................................4-24
Figure 4-33: Vacuum Pump Grounding Cable ....................................................................................4-25
Figure 4-34: Bottom Panel Screws......................................................................................................4-26
Figure 4-35: Omega Frame Screws....................................................................................................4-27
Figure 4-36: Omega Frame Support Stud...........................................................................................4-27
Figure 4-37: Omega Frame Removal..................................................................................................4-28
Figure 4-38: Air Pump Tube Quick Connector....................................................................................4-28
Figure 4-39: Vacuum Pump Bolts & Screws .......................................................................................4-29
Figure 4-40: Vacuum Pump Power Cables.........................................................................................4-29
Figure 4-41: Valve Assembly Cables ..................................................................................................4-30
Figure 4-42: Valve Assembly Screws..................................................................................................4-30
Figure 4-43: Canister quick connector & bracket screws....................................................................4-31
Figure 4-44: Canister Rear Connection...............................................................................................4-32
Figure 4-45: Pump Fans......................................................................................................................4-33
Figure 4-46: Pump Fan Harnesses on the CPU..................................................................................4-33
Figure 4-47: Service Panel Screws .....................................................................................................4-34
Figure 4-48: Power Inlet Clip Holders..................................................................................................4-35
Figure 4-53: Main Fuses......................................................................................................................4-35
Figure 4-50: Footswitch Port................................................................................................................4-36
Figure 4-51: Footswitch CPU Connection...........................................................................................4-36
Figure 4-52: Umbilical Port Screws.....................................................................................................4-37
Figure 4-53: Umbilical Vacuum Tube..................................................................................................4-37
Figure 4-54: Umbilical CPU Cables.....................................................................................................4-38
Figure 4-55: Air Filter Panel Screws....................................................................................................4-38
Figure 4-56: Disconnecting the Air Pump Tubes.................................................................................4-39
Figure 4-57: Air Filter Screws..............................................................................................................4-39
Figure 5-1: Vela Vacuum & IR Lamp Toolkit – P/N # KT7039(x)..........................................................5-3
Figure 5-2: Universal Power Meter Kit P/N # AS4597(x) ......................................................................5-5
Figure 5-3: Service Mode Screen..........................................................................................................5-6
Figure 5-4: Functional Tests..................................................................................................................5-8
Figure 5-5: VelaShape III Vacuum Leakage Test Phases ....................................................................5-9
Figure 5-6: VelaShape III Test and Calibration Screen.......................................................................5-10
Figure 5-7: Calibrating the Digital Display...........................................................................................5-10
Figure 5-8: VelaShape III Absolute Vacuum Level Test: Applicator (1)..............................................5-11
Figure 5-9: VelaShape III Absolute Vacuum Level Test: Applicator (2)..............................................5-11
Figure 5-10: VelaShape III Absolute Vacuum Level Test: Applicator (3)............................................5-12
Figure 5-11: VelaShape III Absolute Vacuum Level Test: Umbilical...................................................5-13
Figure 5-12: VelaShape III Absolute Vacuum Level and Leakage Tests: System..............................5-14
Figure 5-13: VelaShape III Absolute Vacuum Level Test: VContour or VSmooth
Applicator with Cover (1).................................................................................................5-15
Figure 5-14: VelaShape III RF Energy Verification (1)........................................................................5-16
Figure 5-15: VelaShape III Test and Calibration Screen.....................................................................5-17
Figure 5-16: VelaShape III RF Energy Verification (2)........................................................................5-17
Figure 5-17: IR Thermometer Accuracy Verification Test...................................................................5-18
Figure 5-18: VelaShape III Treatment Screen.....................................................................................5-19
Figure 5-19: Electrical Frequency Setup.............................................................................................5-20
Figure 5-20: Programming the System's Serial Number (1)................................................................5-21
Figure 5-21: Programming the System's Serial Number (2)................................................................5-22
Figure 5-22: Programming the System's Serial Number (3)................................................................5-22
Figure 5-23: Programming the System's Serial Number (4)................................................................5-23
Figure 5-24: Programming the System's Serial Number (5)................................................................5-23
Figure 5-25: Programming the System's Serial Number (6)................................................................5-24

VelaShape III Service Manual Table of Contents
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TOC-5
Figure 5-26: Connect the New Applicator ...........................................................................................5-25
Figure 5-27: System Software Upgrade (1).........................................................................................5-26
Figure 5-28: System Software Upgrade (2).........................................................................................5-26
Figure 5-29: System Software Upgrade (3).........................................................................................5-27
Figure 5-30: System Software Upgrade (4).........................................................................................5-28
Figure 5-31: System Software Upgrade (5).........................................................................................5-29
Figure 5-32: System Software Upgrade (6).........................................................................................5-30
Figure 5-33: System Software Upgrade (7).........................................................................................5-30
Figure 7-1: Spare Parts Illustration # 1..................................................................................................7-5
Figure 7-2: Spare Parts Illustration # 2..................................................................................................7-6
Figure 7-3: Spare Parts Illustration # 3..................................................................................................7-7
Figure 7-4: Spare Parts Illustration # 4..................................................................................................7-8
Figure 7-5: Spare Parts Illustration # 5..................................................................................................7-9
Figure 7-6: Spare Parts Illustration # 6................................................................................................7-10
Figure 7-7: Spare Parts Illustration # 7................................................................................................7-11
Figure 7-8: Vela Vacuum & IR Lamp Toolkit ......................................................................................7-12
Figure 7-9: Universal Power Meter Kit ...............................................................................................7-13

Table of Contents VelaShape III Service Manual
PB81501LW
TOC-6

Service Manual
CHAPTER 1
Introduction

Introduction VelaShape III Service Manual
PB81501LW
1-2
Table of Contents
Section Page
1.1. Scope of This Manual.................................................................................................1-3
1.2. Conventions Used in this Manual...............................................................................1-3
1.3. Contents of This Manual.............................................................................................1-4
1.4. Applicable Documents................................................................................................1-4
1.5. Important Information..................................................................................................1-5
1.5.1. Physician Responsibility.....................................................................................1-5
1.5.2. Maintenance.......................................................................................................1-5
1.5.3. Modification of Device ........................................................................................1-5
1.5.4. Resale Inspection...............................................................................................1-5
1.5.5. Communicating with Syneron.............................................................................1-6
1.6. Explanation of Symbols Used in the System and Accessories...................................1-7
1.7. Service Reports..........................................................................................................1-7