Synesso ES.1 User manual

ES.1 User Manual

Contents
Chapter 1. Introduction.............................................................................................................................................................................................6
Synesso Company Information..................................................................................................................................................................... 6
Serial Number:...........................................................................................................................................................................................6
In The Box...........................................................................................................................................................................................................7
Overview and Specifications..........................................................................................................................................................................7
ES.1 Dimensions........................................................................................................................................................................................7
ES.1 Machine Details................................................................................................................................................................................8
ES.1 Machine Overview........................................................................................................................................................................... 8
Installation...........................................................................................................................................................................................................9
Installation For The Home User.............................................................................................................................................................9
Water Quality........................................................................................................................................................................................... 10
.................................................................................................................................................................................................................... 10
Water Quality................................................................................................................................................................................................... 10
.................................................................................................................................................................................................................... 10
Chapter 2. ES.1 Warranty....................................................................................................................................................................................... 11
..............................................................................................................................................................................................................................11
Liability................................................................................................................................................................................................................11
Safety Warnings...............................................................................................................................................................................................11
......................................................................................................................................................................................................................11
Safety Warnings.......................................................................................................................................................................................11
Chapter 3. Water Reservoir, Plumbing, Electrical Specifications, and Requirements..............................................................................13
Water Reservoir...............................................................................................................................................................................................13
Electrical Requirements.................................................................................................................................................................................13
Chapter 4. Getting Started With ES.1.................................................................................................................................................................14
Start Up............................................................................................................................................................................................................. 14
Touch Screen Navigation...............................................................................................................................................................................15
Start Screen Overview...........................................................................................................................................................................16
Pull A Manual Shot......................................................................................................................................................................................... 16
Saving A Manual Shot........................................................................................................................................................................... 18
Chapter 5. Programs Menu.................................................................................................................................................................................. 21
Running A Program........................................................................................................................................................................................22
Editing A Program..........................................................................................................................................................................................22
Create A Program.......................................................................................................................................................................................... 24
Chapter 6. Software and Firmware Updates................................................................................................................................................... 27
Chapter 7. Maintenance and Cleaning.............................................................................................................................................................. 28
ES.1 Machine Cleaning and Maintenance Schedule............................................................................................................................... 28
Safe Mode....................................................................................................................................................................................................... 28
Auto Backflush............................................................................................................................................................................................... 29
Preparing the ES.1 For Storage or Shipping............................................................................................................................................. 30
Chapter 8. Menus, Settings, and Flowcharts...................................................................................................................................................33
Home Screen Menu.......................................................................................................................................................................................33
ES.1 Brewing Process....................................................................................................................................................................................33

Contents | v
Programs Menu.............................................................................................................................................................................................. 34
Auto Backflush............................................................................................................................................................................................... 35
User Settings...................................................................................................................................................................................................36
Advanced User Settings...............................................................................................................................................................................37

Chapter 1. Introduction
Congratulations on the purchase of your new Synesso ES.1 Espresso machine. We hope you love the ES.1 as much as we do.
Before using the ES.1, please read this User Manual carefully. This manual includes essential information regarding the safety,
use, maintenance of the ES.1, and critical warranty information.
The ES.1 is a premium single group espresso machine that delivers unparallelled performance and can run off common
commercial and residential power standards. The ES.1 includes an intuitive touch screen - making operation a breeze. Operate
the ES.1 in manual mode or used a programmed recipe. Once you fine-tune the brewing process for your favorite beans: save
the recipe and recreate that espresso shot every time.
Synesso Company Information
Synesso Contact Information for customer service and technical support.
Synesso, Inc.
851B SW 34th St
Renton, WA 98057
www.synesso.com
(206) 764 - 0600
For quick reference please write your Serial Number here: ______________________________________
Serial Number:
Your ES.1 has a unique serial number; this number can be located in two places:

ES.1 User Manual | 1 - Introduction | 7
Table 1. Serial Number Locations
Rear Panel General Information
In The Box
Included in the package with the ES.1, you will find the following:
•User Manual
•Electrical Plugs. You will receive an ES.1 with the appropriate cord and plug for your area. The plugs provided are
dependent on location
•ES.1 Espresso Machine (includes water reservoir)
•Accessory Package: Synesso Tamper, Milk Pitcher, Bottomless Portafilter, Double Spout Portafilter, 2 Baskets, Blind
Basket, Brew Head Cleaning Tool, Brew Head Cleaning Detergent
•Synesso USB Thumb Drive
Overview and Specifications
ES.1 Dimensions
Figure 1. Dimensional Drawing

ES.1 User Manual | 1 - Introduction | 8
ES.1 Machine Details
The ES.1 is a robust espresso machine that is small enough to fit onto a home kitchen counter. The ES.1 is made from food-
safe materials, is available in 4 standard colors, and has 2 different voltage options that comply with local home and commercial
use ordinances depending on region. Before plugging in your ES.1, please ensure that your machine voltage complies with local
laws and regulations.
Table 2. Details
ES.1 Attributes Details
Size 22" x 17" x 17.5"
Weight 80 lbs
Colors Black, Blue, Red, White
Water Reservoir Volume 3.0 L
Drip Tray Volume 1.75 L
Low Temperature Tank Volume 0.5 L
Steam Tank Volume 3.25 L
Table 3. General ES.1 Materials Overview
Parts Materials
Chassis Materials Stainless Steel
Body Material Stainless Steel and Aluminum
Water Reservoir Material Polypropylene
Water Tubing Materials PFA Teflon and Copper
Boiler Material 304L Stainless Steel
Brew Head Heating Block Material Lead Free Brass
ES.1 Machine Overview
ES.1 Parts
Figure 2. ES.1 Overview
Table 4. ES.1 Part Labels
1. Serial Number 9. Tea Tap (dispenses hot water)
2. Power Cord Receptacle 10. Brew Paddle
3. On/Off Switch 11. Brew/Group Head
4. USB-A Port 12. Touch Screen
5. Cup Mat 13. Steam Wand
6. Tea Tap Button 14. Drain Tray
7. Water Intake Funnel 15. Steam Wand Actuator
8. Water Reservoir

ES.1 User Manual | 1 - Introduction | 9
Figure 3. ES.1 Water Fill and Drip Pan
The drip pan cover quickly lifts out and off the machine, allowing you to pull the drip tray out to empty and clean.
Table 5. Water Fill and Drip Pan Part Labels
16. Water Fill 18. Drip Tray
17. Drip Tray Cover 19. Water Reservoir
Portafilters
The ES.1 incldes with 2 portafilters and 3 different baskets:
Table 6. Included Portafilter Parts
Bottomless Portafilter Large Basket
Double Spout Portafilter Blind Basket - for Auto Backflush cleaning process
Small Basket
Figure 4. Portafilter Parts Overview
Table 7. Portafilter Parts
1. Handle 4. Spring
2. Head 5. Basket
3. Spring Groove
Baskets press into the portafilter head and are held in place by the spring. To swap baskets, push the current basket out from
below, choose the basket you want to use, and push the basket into the portafilter head, ensuring the spring stays in the groove.
Installation
Installation For The Home User
Preparation:

ES.1 User Manual | 1 - Introduction | 10
The ES.1 is 22" x 17" x 17.5 and weighs 80lbs. We recommend preparing space on your kitchen counter for the machine with
these things in mind:
1. You will need enough space on your counter for the machine and room for the power cord coming out of the rear of the
ES.1.
2. The ES.1 needs to be electrically grounded; make sure that you have appropriate outlets available for the ES.1.
3. The ES.1 can operate with either a water reservoir or be plumbed into your water system.
4. The Drain Tray holds 1.75 L and needs to be periodically drained. The ES.1 drain can be plumbed into your sewer drain.
Note: If you want to plumb the ES.1 we recommend working with a service technician or with our customer
support team as this is a more technical set up and there are some increased risks of damage to the ES.1 with a
plumbed set-up.
Water Quality
The ES.1 requires filtered water to be used in the machine. The use of unfiltered water will limit the performance and longevity
of the ES.1. Unfiltered water can result in minerals building up inside the ES.1, resulting in clogs, and will damage the machine.
See our recommended water quality standards listed in the next section. If your water does not conform to our recommended
standards you can do the following:
•Install a water filtration system
•Use bottled water
•Use distilled water with the addition of mineral packets made specifically for espresso machines
If you plan on plumbing your ES.1 we strongly recommend that you install a water filtration system and to not rely on tap water.
Water Quality
Water Quality Standards for the ES.1. Using water that complies with the water quality standards listed below will help increase
the longevity of your ES.1 as well as help ensure your coffee tastes great. Failure to adhere to the listed water quality standards
will void the warranty of this machine.
Water Standards:
Total Dissolved Solids (TDS) 30 - 200 ppm (parts per million)
Total Hardness - in ppm 50 - 85 ppm
Total Hardness - in grains 3 - 5 grains (divide ppm by 17.1 to get grains)
pH 6.5 pH - 8 pH
Chloride 5 - 15 ppm (any Chlorides can be corrosive and harmful)
Total Alkalinity Less than 100 ppm
Chlorine 0 ppm
Iron 0 ppm

Chapter 2. ES.1 Warranty
13 Month Warranty
Warranty Information:
Synesso and/or your distributor warrants to the original purchaser that Synesso espresso machines are free from defects
in materials and workmanship under normal use and service for the period, commencing upon the date of shipping and
continuing for 13 months from the original date of shipment. Synesso will make a good faith effort for prompt correction or other
adjustments with respect to any non-wearing part that proves to be defective within the limited warranty period. The limited
warranty is conditional upon the purchaser's proper use of the machine. The limited warranty does not cover defects or damage
resulting from accidents, misuse, abuse, shipping damage, neglect, unusual physical, electrical, or electromechanical stress,
unauthorized customer modifications, or improper water filtration, or gross negligence.
In order to get the performance and longevity out of your ES.1, we strongly recommend the following:
1. Have a qualified Synesso Technician must complete annual Preventative Maintenance.
2. Water used in the ES.1 must meet our recommended water quality standards. Our water quality standards are listed
below.
Liability
Many jurisdictions have codes and regulations governing the sales, construction, installation, and/or use of products for certain
purposes, which may vary from area to area. While Synesso attempts to ensure that its products comply with such codes, it
cannot guarantee compliance and cannot be responsible for how the product is used or installed. Synesso’s liability is limited
to the purchase price of the product, and shall not be held liable for damages that extend beyond the product itself. Synesso’s
liability of consequential, incidental damages, indirect or direct damages for personal injury, inability to properly use this product,
loss of business profits, or interruption to business is expressly disclaimed.
Safety Warnings
The ES.1 is a high powered electric appliance, please follow these precautions to ensure your safety.
•Disconnect the ES.1 from power before cleaning or servicing.
•Read the entire manual before operating this machine.
•Steam and condensation from the Steam Wand discharge will be scalding and may cause burns.
•The Steam Wand tip and base heat up during use: do not touch these surfaces.
•Cover the Steam Wand tip or submerge the tip the tip beneath liquid in a pitcher to safely divert steam before opening the
steam valve.
•Never remove the Steam Wand from the liquid that is being heated when the valve is open.
•Never remove the portafilter from the brew head during the active brewing process.
•Keep water and moisture away from any electrical device or live power.
•Steam Tank water is heated to 250°F (121°C) or more; use caution near the steam tank.
•The brew group delivers water as hot as 210°F (99°C). Avoid exposure to this water.
Safety Warnings
Warning: The manufacturer declines any responsibility for any event leading to liability suits whenever electrical
grounding has not been completed according to current local, national, and international regulations and electrical codes
or if other electrical parts have been improperly connected.
Warning: When Using electrical appliances, basic safety precautions should always be followed, including the following:
Warning: Read all instructions.
Warning: Do not touch hot surfaces. Use handles or knobs.
Warning: To protect against fire, electric shock, and injury to persons or property, do not immerse cord, plugs, or ES.1
espresso machine in water or other liquid.
Warning: Close supervision is necessary when any appliance is used by or near children.

ES.1 User Manual | 2 - ES.1 Warranty | 12
Warning: Unplug from the outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts,
and before cleaning the appliance.
Warning: Do not operate the ES.1 with a damaged cord or plug or after the appliance malfunctions, or has been
damaged in any manner. Return the appliance to the nearest authorized service facility for examination, repair, or
adjustment.
Warning: The use of accessory attachments not recommended by the appliance manufacturer may result in fire, electric
shock, or injury to persons.
Warning: Do not use outdoors.
Warning: Do not let cord hang over edge of table or counter, or touch hot surfaces.
Warning: Do not place on or near a hot gas or electric burner, or in a heated oven.
Warning: Always attach plug to appliance first, then plug cord into the wall outlet. To disconnect, turn any control to
"off," then remove plug from the wall outlet.
Warning: Do not use this appliance for other than intended use.
Warning: Save these instructions.
Warning: Hazardous Voltage. Disconnect the machine from the A/C power supply before servicing.
Warning: The machine must be installed so a qualified service technician can easily access it for maintenance.
Warning: This machine must be installed to comply with applicable local, national, and international plumbing codes.
Warning: Water emitting from the Tea Tap and Brew Head can be as hot as 210°F / 99°C.