Synology RX1211 User manual

RX1211/RX1211RP User’s Guide
For Synology RackStation
RS2211+/RS2211RP+
RX121120120507

Table of Contents
TOC
 3
5 Chapter 1: Get Started with RX1211/RX1211RP
5 PackageContents
6 HardwareSpecications
6 OperatingRequirements
6 Appearance
8 LEDBehavior
9 SafetyInstructions
11 Chapter 2: Set Up RX1211/RX1211RP
11 ToolsandPartsforHardDiskInstallation
11 InstallHardDisks
13 ConnectwithRS2211+/RS2211RP+
15 WorkwithRS2211+/RS2211RP+
16 LearnMore

1
5
CongratulationsonyourpurchaseofSynologyRX1211/RX1211RP.This
productisspeciallydesignedforthestorageexpansionofSynologyRackStation
RS2211+/RS2211RP+.Thisuser’sguidewillguideyouthroughtheinstallation.
PackageContents
Beforeinstallation,pleasecheckthepackagecontentstoverifythatyou
havereceivedtheitemsbelow.
Main Unit x 1 AC Power Cord
(RX1211: x1; RX1211RP: x2)
User’s Guide x 1
Screws for 3.5”
Hard Drives x 56
Screws for 2.5”
Hard Drives x 56
Expansion Cable
(Inniband x 1)
Get Started with
RX1211/RX1211RP

6 Chapter1:GetStartedwithRX1211/RX1211RP
HardwareSpecications
Internal HDD 12XSATA(II)
EXPANSION Port # 1XInniband
Max Capacity (Internal HDD) 12X3TB
Hot Swappable HDD Yes
Size (HxWxD) (mm) 88x445x570mm
Weight RX1211:11.9kg;RX1211RP:14.0kg
System Fan RX1211:4X(80x80mm);RX1211RP:4X(80X80MM)
Power Fan RX1211:1X(80x80mm);RX1211RP:4X(80X80MM)
Power Recovery Syncwithserver
AC Input Power Voltage 100Vto240VAC
Power Frequency 50/60Hz,SinglePhase
Operating Temperature 5°C~35°C(40°F~95°F)
Storage Temperature -10°C~70°C(15°F~155°F)
Relative Humidity 5%to95%RH
Maximum Operating Altitude 10,000feet
Certication FCCClassA,CEClassA
OperatingRequirements
Synology RackStation RS2211+/RS2211RP+withSynologyDSM3.1
andonwards
Appearance
Front View
1
2

Chapter1:GetStartedwithRX1211/RX1211RP 7
Back View
78
9
3 1 4 5 1 6
RX1211
RX1211RP
3910
10 11 1
87
7 8
1 4 5 1 6
Article Name Description
1LED
Indicators
TheLEDindicatorsareusedtodisplaythestatusofthesystem.
Forcompletedetails,pleaserefertothenexttable:LED
Behavior.
2Hard Drive
Trays
Theharddrivetraysaredesignedforloadingtheharddrives
withRX1211/RX1211RP.
3POWER
Button
ThePOWERbuttonisusedtoturnRX1211/RX1211RPon
oroff.Pressandholdthebuttonfor7secondstoshutdown
RX1211/RX1211RP.
Note: ThePOWERbuttononlyworkswhenyouslidetheAUTO/
MANUALswitch(No.5)toMANUAL.
4RESET
Button
TheRESETbuttonisusedtorestorethesettingstothefactory
default.
5
AUTO/
MANUAL
Switch
TheAUTO/MANUALswitchisusedtoenableordisable
automaticpoweron/off.IfitissettoAUTO,RX1211/RX1211RP
willbeturnedonoroffautomaticallywhentheconnectedSynology
RS2211+/RS2211RP+powersonoroff.
6EXPANSION
Port
TheEXPANSIONportisusedtoconnectRX1211/RX1211RPto
RackStation.
7 Fan
Thepowerfansarebuilttoexhaustwasteheatoutofthepower
supply.
Thesystemfans(insideRX1211/RX1211RP)arebuiltto
exhaustwasteheatoutofRX1211/RX1211RP.Ifthefanisnot
working,RX1211/RX1211RPwill“beep”everyfewseconds.

8 Chapter1:GetStartedwithRX1211/RX1211RP
Article Name Description
8Power Supply
On/Off Switch
Thepowersupplyon/offswitchisusedtoturnon/offthepower
supply.
9 Power Port Thepowerportiswhereyouconnectthepowercordto
RX1211/RX1211RP.
10 Power Supply
Safety Latch*
Thepowersupplysafetylatchisusedtosecurethepower
supplyinplace.
11 Beep Off
Button*
Thebeepoffbuttonisusedtoturnoffthebeepingsoundthat
warnsofpowerfailure.
* RX1211RPonly.
LEDBehavior
LED Behavior Description
POWER
(Back)
Solid Green Powerison
Off Powerisoff
LINK Solid Green SynologyRS2211+/RS2211RP+isconnected
Off SynologyRS2211+/RS2211RP+isdisconnected
ALERT Flashing Orange Systemfanisnotworking
Off Systemfanisfunctioning
STATUS
Solid Green RAIDisready
Flashing Green RAIDisdegraded
Off RAIDisnotreadyorcrashed
Activity
(On Tray) Flashing Green Diskisbeingaccessed
Hard Disk
Status
(On Tray)
Solid Green Diskisreadyandidle
Solid Orange Read/writeorothererrorsareencountered
Off Nointernaldiskisfound

Chapter1:GetStartedwithRX1211/RX1211RP 9
SafetyInstructions
TouseyourSynologyproductsafely,pleasefollowtheseinstructionsand
warningsatalltime.
Keepawayfromdirectsunlightandawayfromchemicals.Makesure
theenvironmentdoesnotexperienceabruptchangesintemperatureor
humidity.
DonotplacetheSynologyproductclosetoanyliquid.
Beforecleaning,unplugthepowercordrst.WipeSynologyproduct
withdamppapertowels.Donotusechemicaloraerosolcleanersto
cleanit.
DonotplacetheSynologyproductonacart,table,ordesk,whichisnot
stabletoavoidtheproductfromfallingover.
Thepowercordmustplugintotherightsupplyvoltage.Makesurethat
thesuppliedACvoltageiscorrectandstable.
Toremoveallelectricalcurrentfromthedevice,ensurethatallpower
cordsaredisconnectedfromthepowersource.

2
11
ToolsandPartsforHardDiskInstallation
• Ascrewdriver
• Atleastone3.5”or2.5”SATAharddisk
(Pleasevisitwww.synology.comforcompatibleharddiskmodels.)
Warning:Ifyouinstallaharddiskthatcontainsdata,systemwillformatthehard
diskanderasealldata.Ifyouneedthedatainthefuture,pleasebackitupbefore
installation.
InstallHardDisks
1 Pulltheclipinthedirectionasindicatedbelowtoremovetheharddrivetray.
2 Loadtheharddiskintheharddrivetray.
• For 3.5” Hard Disk: Placetheharddiskintheharddrivetray,andthen
tightenthescrewstosecuretheharddisk.
Set Up RX1211/RX1211RP

12 Chapter2:SetUpRX1211/RX1211RP
• For 2.5” Hard Disk: Placetheharddiskintheharddrivetray,turnthetray
upsidedown,andthentightenthescrewstosecuretheharddisk.
3 Inserttheloadedharddrivetrayintotheemptyharddrivebay.
Important:Makesurethetrayispushedinalltheway.Otherwise,theharddisk
mightnotbeabletofunctionproperly.
4 Pushthecliptoxtheharddisktray.
5 Repeatthestepsabovetoassembleallharddisksyouhaveprepared.
Note:IfyouwanttosetupaRAIDset,itisrecommendedthatallinstalledhard
disksareofthesamesizetomakethebestuseofharddiskcapacity.

Chapter2:SetUpRX1211/RX1211RP 13
ConnectwithSynologyRS2211+/RS2211RP+
1 Connectoneendofthepowercord(s)tothepowerportof
RX1211/RX1211RP,andtheothertothepoweroutlet(s).
2 ConnectoneendoftheexpansioncabletoRX1211/RX1211RP,andthe
othertoRS2211+/RS2211RP+.
RX1211 or RX1211RP
RS1211+ or RS1211RP+
3 TurnonRX1211/RX1211RP:
• If the AUTO/MANUAL switch is set to AUTO, RX1211/RX1211RPwillbe
turnedonoroffautomaticallywhentheconnectedRackStationpowersonoroff.

14 Chapter2:SetUpRX1211/RX1211RP
• If the AUTO/MANUAL switch is set to MANUAL, pressthePOWERbutton
toturnonRX1211/RX1211RP.
Note: Topreventunexpectedvolumecrash,itisrecommendedthatyousetthe
AUTO/MANUALswitchtoAUTO.

Chapter2:SetUpRX1211/RX1211RP 15
WorkwithRS2211+/RS2211RP+
1 LogintoDiskStationManagerwithawebbrowser.GotoMain Menu >
Control Panel >External DevicestoconrmRX1211/RX1211RPis
connectedtoyourRS2211+/RS2211RP+.
2 GotoMain Menu>StorageManager tomanageRX1211/RX1211RPfor
storagecreationorexpansion.
• If you want to create a new volume with RX1211/RX1211RP,click
CreateandfollowtheVolumeCreationWizardtocompletethecreation.

16 Chapter2:SetUpRX1211/RX1211RP
• If you want to expand the existing volume with RX1211/RX1211RP,
selectthevolumeyouwanttoexpandfromthevolumelist,clickManage,
andfollowtheVolumeManagerWizardtocompletetheexpansion.
Fordetailedinformationaboutvolumemanagement,gotoMain Menu>
Storage Manager andseethehelppagebyclickingtheHelpbuttonatthe
top-rightcorner.
Limitations:BeforestartingtouseRS2211+/RS2211RP+withRX1211/RX1211RP,
pleaseseethefollowinglimitationsofRX1211/RX1211RP.
•RX1211/RX1211RPcanbepairedwithonlyoneRS2211+/RS2211RP+.
•Thedataofapplications(suchasPhotoStationandAudioStation)canbestored
onRX1211/RX1211RPonlyifyoucreateanexpandedvolumewithit.Theywillnot
bestoredonRX1211/RX1211RPifyoucreateanewvolumewithit.
•HarddrivespreviouslyusedinRS2211+/RS2211RP+willnotbereadableby
directlyinsertingthemintoRX1211/RX1211RP,andviseversa.
LearnMore
Congratulations!YourRX1211/RX1211RPissetupnow.Formore
informationoronlineresourcesaboutRX1211/RX1211RP,pleasevisit
www.synology.com.

SYNOLOGY, INC.
END USER LICENSE AGREEMENT
IMPORTANT–READCAREFULLY:THISENDUSERLICENSEAGREEMENT("EULA")ISALEGAL
AGREEMENTBETWEENYOU(EITHERANINDIVIDUALORASINGLEENTITY)ANDSYNOLOGY,INC.
AND ITSAFFILIATES,INCLUDINGSYNOLOGYAMERICAN CORP, (COLLECTIVELY, "SYNOLOGY")
FORANYSYNOLOGYSOFTWARE,TOGETHERWITHANYOTHERASSOCIATEDFIRMWARE,MEDIA,
PRINTEDMATERIALSAND"ONLINE"ORELECTRONICDOCUMENTATION(COLLECTIVELY,THE
"SOFTWARE")AVAILABLE FOR DOWNLOADAT WWW.SYNOLOGY.COMOR PROVIDED WITHOR
INSTALLEDONASYNOLOGYPRODUCT(THE"PRODUCT").
YOUAGREETOBEBOUNDBYTHETERMSOFTHISEULABYOPENINGTHEPACKAGECONTAINING
THESOFTWARE,INSTALLINGTHESOFTWARENOTOTHERWISEPRE-INSTALLEDBYSYNOLOGY
ONAPRODUCTOROTHERWISEUSINGAPRODUCTTHATINCLUDESPRE-INSTALLEDSOFTWARE.
IFYOUDONOTAGREETOTHETERMSOFTHISEULA,DONOTOPENTHEBOXCONTAINING
THEPRODUCT,INSTALLTHESOFTWAREORUSETHEPRODUCTCONTAININGTHESOFTWARE.
INSTEAD,YOUMAYRETURNTHEPRODUCTTOTHERESELLERWHEREYOUPURCHASEDITFORA
REFUNDINACCORDANCEWITHTHERESELLER'SAPPLICABLERETURNPOLICY.
Section 1. Limited Software License.Subject
tothetermsandconditionsofthisEULA,
Synologygrantsyoualimited,non-exclusive,non-
transferable,personallicensetoinstall,runanduse
onecopyoftheSoftwareontheProductsolelyin
connectionwithyourauthorizeduseoftheProduct.
Section 2. Documentation.  You may make
anduseareasonablenumberofcopiesofany
documentationprovidedwiththeSoftware;
provided, that such copies will only be used for
internalbusinesspurposesandarenottobe
republishedor redistributed(eitherinhardcopyor
electronicform)toanythirdparty.
Section 3. Backup.Youmaymakeareasonable
numberofcopiesoftheSoftwareforbackupand
archivalpurposes.
Section 4. Updates.Anysoftwareprovidedtoyou
bySynologyormadeavailableontheSynologyweb
siteatwww.synology.com("WebSite")thatupdates
orsupplementstheoriginalSoftwareisgoverned
bythisEULAunlessseparatelicensetermsare
provided with such updates or supplements, in
whichcase,suchseparatetermswillgovern.
Section 5. License Limitations.Thelicenseset
forthinSection1appliesonlytotheextentyouhave
orderedandpaidfortheProductanditstatesthe
entiretyofyourrightswithrespecttotheSoftware.
Synology reserves all rightsnotexpresslygranted
toyouinthisEULA.Withoutlimitingtheforegoing,
youwill not, andyouwillnotauthorize or permit
anythirdpartyto:(a)usetheSoftwareforany
purposeotherthaninconnectionwiththeProduct;
(b)license,distribute,lease,rent,lend,transfer,
assignorotherwisedisposeoftheSoftwareor
usetheSoftwareinanycommercialhostedor
servicebureauenvironment;(c)reverseengineer,
decompile,disassemble orattempttodiscoverthe
sourcecodefororanytradesecretsrelatedtothe
Software,exceptandonlytothe extentthatsuch
activityisexpresslypermittedbyapplicablelaw
notwithstandingthislimitation;(d)adapt,modify,
alter,translateorcreateanyderivativeworksofthe
Software;(e)remove,alterorobscureanycopyright
noticeorotherproprietaryrightsnoticeonthe
Product;or(f)circumventorattemptto circumvent
anymethodsemployedbySynologytocontrol
accesstothecomponents,featuresorfunctionsof
theProductorSoftware.
Section 6. Open Source.  The Software may
containcomponentslicensedtoSynologyunderthe
GNUGeneralPublicLicense("GPLComponents"),
currentlyavailableathttp://www.gnu.org/licenses/
gpl.html.ThetermsoftheGPLwillcontrolsolely
withrespecttothe GPLComponentstotheextent
thatthisEULAconflictswiththerequirements
of the GPL with respect to your use of the GPL
Components,and,insuchevent,youagreetobe
boundbytheGPLwithrespecttoyouruseofsuch
components.
Section 7. Audit. Synologywillhavethe rightto
audityourcompliancewiththetermsofthisEULA.
YouagreetograntaccesstoSynologytofacilities,
equipment,books,recordsanddocumentsandto
otherwisereasonablycooperate with Synology in
ordertofacilitateanysuchaudit.
Section 8. Ownership.TheSoftwareisvaluable
propertyofSynologyanditslicensorsandis
protectedbycopyrightandotherintellectual
propertylawsandtreaties.Synologyoritslicensors
ownallright,titleandinterestinandtotheSoftware
andallcopyrightandotherintellectualproperty
rightsintheSoftware.
Section 9. Limited Warranty.Synologywarrants
that for a period of ninety (90) days after either
your(a)installationoftheSoftwareonProducts
thatdonotincludepre-installedSoftwareor
(b)useofaProductthatincludespre-installed
Software,asapplicable,(the"WarrantyPeriod"),the
SoftwarewillsubstantiallyconformtoSynology's
publishedspecificationsfortheSoftware,ifany,
orotherwise setforthontheWebSite.Synology
willusecommerciallyreasonableeffortsto,in
Synology'ssolediscretion,eithercorrectanysuch
nonconformityintheSoftwareorreplaceany
Software that fails to comply with the foregoing
warranty,providedthatyougiveSynologywritten
noticeofsuchnoncompliancewithintheWarranty
Period.Theforegoingwarrantydoesnotapply
toanynoncomplianceresultingfromany:(w)
use,reproduction,distributionordisclosurenotin
accordancewiththisEULA;(x)anycustomization,
modificationorotheralterationoftheSoftwareby

anyoneotherthanSynology;(y)combinationofthe
Softwarewithany product, services orotheritems
providedbyanyoneotherthanSynology;or(z)your
failuretocomplywiththisEULA.
Section 10. Support.DuringtheWarrantyPeriod,
Synologywillmakeavailabletoyouthesupport
services.Followingtheexpirationoftheapplicable
WarrantyPeriod,supportforSoftwaremaybe
availablefromSynologyuponwrittenrequest.
Section 11. Disclaimer of Warranties.EXCEPT
ASEXPRESSLYSETFORTHABOVE,SYNOLOGY
ANDITSSUPPLIERSPROVIDETHESOFTWARE
"AS IS"AND WITHALL FAULTS.  SYNOLOGY
ANDITSSUPPLIERSHEREBYDISCLAIMALL
OTHERWARRANTIES,EXPRESS,IMPLIEDOR
STATUTORY,ARISINGBYLAWOROTHERWISE,
INCLUDINGBUTNOTLIMITEDTOANYIMPLIED
WARRANTIESOFMERCHANTABILITY,FITNESS
FORAPARTICULARPURPOSEORUSE,TITLE
ANDNONINFRINGEMENT,WITHREGARDTO
THESOFTWARE.WITHOUTLIMITINGTHE
FOREGOING,SYNOLOGYDOESNOTWARRANT
THATTHESOFTWAREWILLBEFREEOFBUGS,
ERRORS,VIRUSESOROTHERDEFECTS.
Section 12. Disclaimer of Certain Damages.IN
NOEVENTWILLSYNOLOGYORITSLICENSORS
BELIABLEFORTHECOSTOFCOVEROR
FORANYINCIDENTAL,INDIRECT,SPECIAL,
PUNITIVE,CONSEQUENTIALORSIMILAR
DAMAGESORLIABILITIESWHATSOEVER
(INCLUDING, BUT NOT LIMITED TO LOSS OF
DATA,INFORMATION,REVENUE,PROFITOR
BUSINESS)ARISINGOUTOFORRELATINGTO
THEUSEORINABILITYTOUSETHESOFTWARE
OR OTHERWISEUNDER OR IN CONNECTION
WITHTHISEULAORTHESOFTWARE,
WHETHERBASEDONCONTRACT,TORT
(INCLUDINGNEGLIGENCE), STRICTLIABILITY
OR OTHERTHEORYEVEN IF SYNOLOGYHAS
BEENADVISEDOFTHEPOSSIBILITYOFSUCH
DAMAGES.
Section 13. Limitation of Liability.SYNOLOGY'S
ANDITSSUPPLIERS'LIABILITYARISINGOUT
OFORRELATINGTOTHEUSEORINABILITYTO
USETHESOFTWAREOROTHERWISEUNDER
OR IN CONNECTION WITH THIS EULA OR
THE SOFTWAREISLIMITEDTOTHEAMOUNT
ACTUALLYPAIDBYYOUFORTHEPRODUCT
REGARDLESSOFTHEAMOUNTOFDAMAGES
YOU MAY INCURAND WHETHER BASED ON
CONTRACT,TORT(INCLUDINGNEGLIGENCE),
STRICTLIABILITYOROTHERTHEORY.The
foregoingdisclaimerofwarranties,disclaimerof
certaindamagesandlimitationofliabilitywillapply
tothemaximumextentpermittedbyapplicablelaw.
Thelawsofsomestates/jurisdictionsdo notallow
theexclusionofimpliedwarrantiesortheexclusion
orlimitationofcertaindamages.Totheextentthat
thoselawsapplytothisEULA,theexclusionsand
limitationssetforthabovemaynotapplytoyou.
Section 14. Export Restrictions.  Yo u
acknowledgethattheSoftwareissubjecttoU.S.
exportrestrictions.Youagreetocomplywith all
applicablelawsandregulationsthatapplytothe
Software,includingwithoutlimitationtheU.S.
ExportAdministrationRegulations.
Section 15. U.S.GovernmentLicenseRights.
AllSoftwareprovidedtotheU.S.Government is
providedwiththecommerciallicenserightsand
restrictionsdescribedinthisEULA.Byinstalling,
copyingorusingtheSoftware,theU.S.Government
agreesthattheSoftwareis"commercialcomputer
software"or"commercialcomputersoftware
documentation"withinthemeaningofFARPart12.
Section 16. Termination.Withoutprejudiceto
anyotherrights,SynologymayterminatethisEULA
ifyoudonotabidebythe termsandconditions
containedherein.Insuchevent,youmustcease
useoftheSoftwareanddestroyallcopiesofthe
Softwareandallofitscomponentparts.
Section 17. Assignment.Youmaynottransfer
orassignyourrightsunderthisEULAtoanythird
party.Anysuchtransferorassignmentinviolation
oftheforegoingrestrictionwillbevoid.
Section 18. Applicable Law.Unlessexpressly
prohibitedbylocallaw,thisEULAisgoverned
by the laws of the State of Washington, U.S.A.
withoutregardtoanyconictoflawprinciplestothe
contrary.The1980U.N.ConventiononContracts
fortheInternationalSaleofGoodsoranysuccessor
theretodoesnotapply.
Section 19. Dispute Resolution.Anydispute,
controversyorclaimarisingoutoforrelatingto
thisWarranty,theSoftwareorservicesprovided
bySynology withrespecttotheSoftwareorthe
relationshipbetweenyouandSynologywillbe
resolvedexclusivelyandnallybyarbitrationunder
thecurrentcommercialrulesoftheAmerican
ArbitrationAssociationifyouresideintheUnited
States, except as otherwise provided below. In
suchcases,thearbitrationwillbeconductedbefore
asinglearbitrator,andwillbelimitedsolelytothe
disputebetweenyouandSynology.Thearbitration,
oranyportionofit,willnotbe consolidatedwith
anyotherarbitrationandwillnotbeconductedon
aclass-wideorclassaction basis.Thearbitration
shallbeheldinKingCounty, Washington, U.S.A.
bysubmissionofdocuments,bytelephone,online
orinpersonasdeterminedbythearbitratorat
therequestoftheparties.Theprevailingpartyin
anyarbitrationorlegalactionoccurringwithinthe
UnitedStatesorotherwiseshallreceiveallcosts
andreasonableattorneys’fees,includingany
arbitration fee paid by the prevailing party.Any
decisionrenderedinsucharbitrationproceedings
willbefinalandbindingontheparties,and
judgmentmaybeenteredthereoninanycourtof
competentjurisdiction.Youunderstandthat,in the
absenceofthisprovision,youwouldhavehada
righttolitigateanysuchdispute,controversyor
claiminacourt,includingtherighttolitigateclaims
on a class-wide or class-action basis, and you
expresslyandknowinglywaivesthoserightsand
agreestoresolveanydisputesthroughbinding
arbitrationinaccordancewiththeprovisionsof
thisSection19.Ifyoudonotresidewithinthe
UnitedStates,anydispute,controversyorclaim
describedinthisSectionshallbefinallyresolved

byarbitrationconductedbythreeneutralarbitrators
inaccordancewiththeproceduresoftheR.O.C.
ArbitrationLawandrelatedenforcementrules.The
arbitrationshalltakeplaceinTaipei,Taiwan,R.O.C.,
andthearbitrationproceedingsshallbeconducted
inEnglishor,ifbothpartiessoagree,inMandarin
Chinese.Thearbitrationawardshallbefinal and
bindingonthepartiesandmay beenforcedinany
courthavingjurisdiction. NothinginthisSection
shallbedeemedtoprohibitorrestrictSynologyfrom
seekinginjunctiverelieforseekingsuchotherrights
andremediesasitmayhaveat laworequityfor
anyactualorthreatenedbreachofanyprovisionof
thisEULArelatingtoSynology'sintellectualproperty
rights.
Section 20. Attorneys' Fees. Inanyarbitration,
mediation,orotherlegalactionorproceedingto
enforcerightsorremediesunderthisEULA,the
prevailingpartywillbeentitledtorecover,inaddition
toanyotherrelieftowhichitmaybeentitled,costs
andreasonableattorneys'fees.
Section 21. Severability. Ifanyprovisionofthis
EULAisheldbyacourtofcompetentjurisdictionto
beinvalid,illegal,orunenforceable,theremainder
ofthisEULAwillremaininfullforceandeffect.
Section 22. Entire Agreement.  This EULA
setsforththeentireagreementofSynologyand
youwithrespecttotheSoftwareandthesubject
matterhereofandsupersedesallpriorand
contemporaneousunderstandingsandagreements
w h e t h e r  w r i t t e n  o r o r a l .   N o  a m e n d m e n t ,
modificationorwaiverofanyoftheprovisionsof
thisEULAwillbevalidunlesssetforthinawritten
instrumentsignedbythepartytobeboundthereby.

SYNOLOGY, INC.
LIMITED PRODUCT WARRANTY
THISLIMITEDWARRANTY("WARRANTY")APPLIESTOTHEPRODUCTS(ASDEFINEDBELOW)OF
SYNOLOGY,INC.ANDITSAFFILIATES,INCLUDINGSYNOLOGYAMERICACORP,(COLLECTIVELY,
"SYNOLOGY").YOUACCEPTANDAGREETOBEBOUNDBYTHETERMSOFTHISWARRANTYBY
OPENINGTHEPACKAGECONTAININGAND/ORUSINGTHEPRODUCT.IFYOUDONOTAGREETO
THETERMSOFTHISWARRANTY,DONOTUSETHEPRODUCT.INSTEAD,YOUMAYRETURNTHE
PRODUCTTOTHERESELLERWHEREYOUPURCHASEDITFORAREFUNDINACCORDANCEWITH
THERESELLER'SAPPLICABLERETURNPOLICY.
Section 1. Definitions. (a) "Category IProduct"
meansSynologyproductmodelsRS810+,
RS810RP+andRX410(b)"CategoryIIProduct"
meansSynologyproductmodelsDS1511+,
DS1010+,DS710+,DS509+,DS508,RS2211+,
RS2211RP+,RS411,RS409RP+,RS409+,RS409,
RS408-RP, RS408, RS407, RX1211, RX1211RP,
DX510,DX5,RX4,andRAMModule(1GB/2GB).
(c)"CategoryIIIProduct"meansallotherSynology
product models purchased by Customer after
March1,2008.(d)"CategoryIVProduct"means
allotherSynologyproductmodelspurchasedby
CustomerbeforeFebruary29,2008.(e)"Customer"
meanstheoriginalpersonorentitypurchasing
theProductfromSynologyoranauthorized
Synologydistributororreseller.(f)"Product"
meansa CategoryIProduct,Category IIProduct,
Category IIIProduct,orCategory IVProductand
anyhardwareincorporatedintotheproductby
Synologyandanyaccompanyingdocumentation.(g)
"Software"meanstheSynologyproprietarysoftware
thataccompaniestheProductwhenpurchasedby
Customer,isdownloadedbyCustomerattheWeb
Site,orispre-installedontheProductbySynology,
and includes any firmware, associated media,
images,animations,video,audio,textandapplets
incorporatedintothesoftwareorProductandany
updatesorupgradestosuchsoftware.(h)"Warranty
Period"means:(i)theperiodcommencingonthe
date the Product is purchased by Customer and
ending (1)fiveyears after such dateforCategory
IProducts;(2)threeyearsaftersuch datefor
CategoryIIProducts;or(3)twoyearsaftersuch
dateforCategoryIIIProducts;or(ii)oneyearafter
suchdateforCategoryIVProducts.(i)"WebSite"
meanstheSynologywebsitelocatedatwww.
synology.com.
Section 2. Limited Warranty and Remedies
2.1 Limited Warranty.SubjecttoSection2.7,
SynologywarrantstoCustomerthateach Product
(a)willbefreeofmaterialdefectsinworkmanship
and(b)undernormalusewillperformsubstantially
inaccordancewithSynology'spublished
specificationsfortheProductduringtheWarranty
Period.SynologywarrantstheSoftwareassetforth
intheaccompanyingenduserlicenseagreement
providedwiththeProduct,ifany.
2.2 Product Registration.Customersmay
registerProductswithSynologyandmayobtain
themanufacturingdateforCategoryIProducts,
CategoryIIProductsandCategoryIIIProductsat
theWeb Site.Thefailuretoregistera Product at
theWebSitewill not diminishthewarranty rights
setforthinSection2.1.Synologyisnotresponsible
forCustomer'sfailuretoidentifythemanufacturing
dateofanyProduct.
2.3 Exclusive Remedy.IfCustomergives
noticeofnoncompliancewithanyofthewarranties
setforthinSection2.1withintheapplicable
WarrantyPeriodinthemannersetforth below,
then,uponverificationofthenoncomplianceby
Synology,Synologywill,atSynology'soption:
(a)usecommerciallyreasonableeffortstorepair
theProduct,or(b)replacethenoncomplying
Productorpartthereofuponreturnofthecomplete
ProductinaccordancewithSection2.4The
foregoingsets forthSynology'sentireliabilityand
Customer'ssoleandexclusiveremedyforany
breachofwarrantyunderSection2.1oranyother
defectordeficiencyintheProduct.Customer
willreasonablyassistSynologyto diagnoseand
validateanynonconformitywiththeProduct.The
warrantysetforthinSection2.1doesnotinclude:
(1)anywarrantyrelatingtotheSoftware;(2)
physicalinstallationorremovaloftheProduct
fromCustomer'ssite;(3)visitstoCustomer'ssite;
(4)labornecessarytoeffectrepairsorreplace
defectivepartsotherthanduringSynology'sor
itscontractedserviceproviders'normallocal
businesshours,exclusiveofweekendsandservice
providers’holidays;(5)anyworkwithanythirdparty
equipmentorsoftware;(6)anywarrantyofthehard
diskifinstalledbyCustomeroranyotherthirdparty;
or(7)anywarrantyofcompatibilitywiththehard
disk.
2.4 Return.AnyProductreturnedbyCustomer
underSection2.3mustbeassignedaReturn
MerchandiseAuthorization("RMA")numberby
Synologybeforeshipmentandmustbereturned
in accordancewith Synology'sthen currentRMA
procedures.Customermaycontactanyauthorized
SynologydistributororresellerorSynologySupport
to obtain assistance in obtaining an RMA, and
mustprovideproofofpurchaseandproductserial
numberwhenaskingforsuchassistance.For
warrantyclaims,Customermustreturnthecomplete
ProducttoSynologyinaccordancewiththisSection
2.4tobeeligibleforcoverageunderthisWarranty.
AnyProductreturnedwithoutanRMAnumber,or
anyProductthathasbeendisassembled(except
underthedirectionofSynology)willberefusedand
returnedtoCustomeratCustomer'sexpense.Any
ProductthathasbeenassignedaRMAnumber
mustbereturnedinthesameconditionasitwas
receivedfromSynologytotheaddressdesignated
bySynology,freightpre-paid,inpackagingsufcient
toprotectthecontentsthereofandwiththeRMA
numberprominentlydisplayedontheoutsideofthe

box.Customerisresponsibleforinsuranceandrisk
oflosswithrespecttoreturneditemsuntiltheyare
properlyreceivedbySynology.AProductissued
aRMAnumbermustbereturnedwithinfteen(15)
daysafterissuanceoftheapplicableRMAnumber.
2.5 Replacement by Synology.  If Synology
electstoreplaceanyProductunderthisWarranty
setforthinSection2.1,thenSynologywillshipa
replacementProductatSynology'sexpensevia
theshippingmethodselectedbySynologyafter
receiptofthenonconformingProductreturned
inaccordancewithSection2.4andvalidationby
Synologythat theProductdoesnotconformto
thewarranty.ReplacementProductwillbenew
orserviceably used,comparableinfunctionand
performancetotheoriginalProductandwarranted
for theremainder of theoriginal Warranty Period
orthirty(30)daysafteritisshippedtoCustomer,
whicheverperiodislongerAnyProduct foundby
Synologytobenon-defectivewillbereturned to
Customer.
2.6 Support.DuringtheWarrantyPeriod,
SynologywillmakeavailabletoCustomerthe
supportservices.Followingtheexpirationofthe
applicableWarrantyPeriod,supportforProducts
may be available from Synology upon written
request.
2.7 Exclusions.The foregoingwarrantiesand
warrantyobligations donotapplytoanyProduct
that(a)hasbeeninstalledorusedinamannernot
speciedordescribedintheProductspecications;
(b)hasbeenrepaired,modiedoralteredbyanyone
otherthanSynologyoritsagentordesignee;(c)
hasbeeninanywaymisused,abused,ordamaged;
(d)hasbeenusedwithitemsnotprovidedby
Synologyotherthanthehardwareorsoftware for
whichtheProductisdesigned;or(e)otherwise
failstoconformtotheProductspecificationsand
suchfailure isattributabletocausesnotwithinor
underSynology'scontrol.Further,theforegoing
warrantieswillbevoidif(1)Customerdisassembles
theProductexceptasauthorizedbySynology;
(2)Customerfailstoimplementanycorrection,
modification,enhancement,improvementorother
updatemade availabletoCustomerbySynology;
or(3)Customerimplements,installsorusesany
correction,modication,enhancement,improvement
orotherupdatemadeavailablebyanythirdparty.
ThewarrantysetforthinSection2.1willterminate
uponCustomer'ssaleortransferoftheProducttoa
thirdparty.
2.8 Disclaimer of Warranties.  T H E
WARRANTIES,OBLIGATIONS,ANDLIABILITIES
OFSYNOLOGYANDTHEREMEDIESOF
CUSTOMERSETFORTHINTHISWARRANTY
AREEXCLUSIVEANDINSUBSTITUTION
FOR, AND  C U STO MER HE R EBY WA I VES,
RELEASESANDDISCLAIMS,ALLOTHER
WARRANTIES,OBLIGATIONSANDLIABILITIES
OF SYNOLOGY AND ALL OTHER RIGHTS,
CLAIMSANDREMEDIESOFCUSTOMER
AGAINSTSYNOLOGY,EXPRESSORIMPLIED,
ARISI N G  BY L AW O R  OTHERWISE,  W I TH
RESPECTTOTHEPRODUCT,ACCOMPANYING
DOCUMENTATIONORSOFTWAREANDANY
OTHERGOODSORSERVICESDELIVERED
UNDERTHISWARRANTY,INCLUDING,
BUT N O T LIMITE D  TO  ANY:  (A)  I M PLIED
WARRANTYOFMERCHANTABILITYOR
FITNESSFORAPARTICULARPURPOSEOR
USE;(B)IMPLIEDWARRANTYARISINGFROM
COURSEOFPERFORMANCE,COURSEOF
DEALING,ORUSAGEOFTRADE;(C)CLAIM
OFINFRINGEMENTORMISAPPROPRIATION;
OR(D)CLAIMINTORT(WHETHER BASEDON
NEGLIGENCE,STRICTLIABILITY, PRODUCT
LIABILITYOROTHERTHEORY).SYNOLOGY
MAKESNOGUARANTEEANDSPECIFICALLY
DISCLAIMSANYWARRANTYTHATTHEDATA
ORINFORMATIONSTOREDONANYSYNOLOGY
PRODUCTWILLBESECUREANDWITHOUTRISK
OFDATALOSS.SYNOLOGYRECOMMENDS
T H AT  C U S T O M E R  TA K E S  A P P R O P R I AT E
MEASURESTOBACKUPTHEDATASTOREDON
THEPRODUCT.SOMESTATESDONOTALLOW
LIMITATIONS ON IMPLIED WARRANTIES, SO
THEABOVELIMITATIONMAYNOTAPPLYTO
CUSTOMER.
Section 3. Limitations of Liability
3.1 Force Majeure.Synologywillnotbeliable
for,orbeconsideredtobeinbreachofordefault
underthisWarrantyonaccountof,anydelayor
failuretoperformasrequiredbythisWarranty
asaresultofanycauseorconditionbeyondits
reasonablecontrol(including,withoutlimitation,any
actorfailuretoactbyCustomer).
3.2 Disclaimer of Certain Damages.  IN NO
EVENTWILLSYNOLOGYORITSSUPPLIERSBE
LIABLEFORTHECOSTOFCOVERORFORANY
INCIDENTAL,INDIRECT,SPECIAL,PUNITIVE,
CONSEQUENTIALORSIMILARDAMAGESOR
LIABILITIESWHATSOEVER(INCLUDING,BUT
NOTLIMITEDTOLOSSOFDATA,INFORMATION,
REVENUE,PROFITORBUSINESS)ARISINGOUT
OFORRELATINGTOTHEUSEORINABILITY
TOUSETHEPRODUCT,ANYACCOMPANYING
DOCUMENTATIONORSOFTWAREANDANY
OTHERGOODSORSERVICESPROVIDED
UNDERTHISWARRANTY,WHETHERBASEDON
CONTRACT,TORT(INCLUDINGNEGLIGENCE),
STRICTLIABILITYOROTHERTHEORYEVEN
IFSYNOLOGYHASBEENADVISEDOFTHE
POSSIBILITYOFSUCHDAMAGES.
3.3 Limitation of Liability. SYNOLOGY'S
ANDITSSUPPLIERS'LIABILITYARISINGOUT
OFORRELATINGTOTHEUSEORINABILITY
TOUSETHEPRODUCT,ANYACCOMPANYING
DOCUMENTATIONORSOFTWAREANDANY
OTHERGOODSORSERVICESPROVIDED
UNDERTHISWARRANTYISLIMITEDTOTHE
AMOUNTACTUALLYPAIDBYCUSTOMER
FORTHEPRODUCTREGARDLESSOFTHE
AMOUNTOFDAMAGESCUSTOMERMAYINCUR
ANDWHETHERBASEDONCONTRACT,TORT
(INCLUDINGNEGLIGENCE), STRICTLIABILITY
OROTHERTHEORY.Theforegoingdisclaimerof
certaindamagesandlimitationofliabilitywillapply
tothemaximumextentpermittedbyapplicablelaw.
Thelawsofsomestates/jurisdictionsdo notallow
exclusionor limitationofcertaindamages.Tothe

extentthatthoselawsapplytotheProduct,the
exclusionsandlimitationssetforthabovemaynot
applytoCustomer.
Section 4. Miscellaneous
4.1 Proprietary Rights.TheProductand
anyaccompanyingSoftwareanddocumentation
providedwiththeProductincludeproprietaryand
intellectualpropertyrightsofSynologyanditsthird
partysuppliersandlicensors.Synologyretainsand
reservesallright,title,andinterestintheintellectual
propertyrights oftheProduct,andnotitletoor
ownershipofanyintellectualpropertyrightsinor
totheProduct,anyaccompanyingSoftwareor
documentationandanyothergoodsprovidedunder
thisWarrantyistransferredtoCustomerunderthis
Warranty.Customerwill (a) complywiththeterms
andconditions oftheSynologyenduserlicense
agreementaccompanyinganySoftwarefurnished
bySynologyoranauthorizedSynologydistributor
orreseller;and(b)notattempttoreverseengineer
anyProductorcomponentthereoforaccompanying
Softwareorotherwisemisappropriate,circumventor
violateanyofSynology'sintellectualpropertyrights.
4.2 Assignment.Customerwillnotassignany
ofitsrightsunderthisWarrantydirectly,byoperation
oflaworotherwise,withoutthepriorwrittenconsent
ofSynology.
4.3 No Additional Terms.Exceptasexpressly
permitted by this Warranty, neither party will be
boundby,andeachpartyspecificallyobjectsto,
anyterm,conditionorotherprovisionthatconicts
withtheprovisionsofthisWarrantythatismade
bytheotherpartyinanypurchaseorder,receipt,
acceptance,confirmation,correspondenceor
otherwise,unlesseachpartyspecicallyagreesto
suchprovision in writing.Further,if this Warranty
conictswithanytermsorconditionsofanyother
agreemententeredintobythepartieswithrespect
totheProduct,thisWarrantywillprevailunlessthe
otheragreementspecicallyreferencesthesections
ofthisWarrantythatitsupersedes.
4.4 A p p l i c a b l e L a w.   U n l e s s  e x p r e s s l y
prohibitedby locallaw,thisWarrantyisgoverned
by the laws of the State of Washington, U.S.A.
withoutregardtoanyconictoflawprinciplestothe
contrary.The1980U.N.ConventiononContracts
fortheInternationalSaleofGoodsoranysuccessor
theretodoesnotapply.
4.5 Dispute Resolution.Anydispute,
controversyorclaimarisingoutoforrelatingto
thisWarranty,theProduct orservicesprovided
bySynologywithrespecttotheProduct orthe
relationshipbetweenCustomersresidingwithin
the United States and Synology will be resolved
exclusivelyandfinallybyarbitrationunderthe
currentcommercialrulesoftheAmericanArbitration
Association,exceptasotherwiseprovidedbelow.
Thearbitrationwillbeconductedbeforeasingle
arbitrator,andwillbelimitedsolelytothedispute
betweenCustomerandSynology.Thearbitration,
oranyportionofit,willnotbe consolidatedwith
anyotherarbitrationandwillnotbeconductedon
aclass-wideorclassaction basis.Thearbitration
shallbeheldinKingCounty, Washington, U.S.A.
bysubmissionofdocuments,bytelephone,online
orinpersonasdeterminedbythearbitratoratthe
requestoftheparties.Theprevailingpartyinany
arbitrationorlegalactionoccurringwithintheUnited
Statesorotherwiseshallreceiveallcostsand
reasonableattorneys’fees,includinganyarbitration
fee paid by the prevailing party.Any decision
rendered in such arbitration proceedings will be
finalandbindingontheparties,andjudgment
maybeenteredthereoninanycourtofcompetent
jurisdiction. Customer understands that, in the
absenceofthisprovision,Customerwouldhavehad
arighttolitigateanysuchdispute,controversyor
claiminacourt,includingtherighttolitigateclaims
onaclass-wideorclass-actionbasis,andCustomer
expresslyandknowinglywaivesthoserightsand
agreestoresolveanydisputesthroughbinding
arbitrationinaccordancewiththeprovisionsofthis
Section4.5.ForCustomersnotresidingwithinthe
UnitedStates,anydispute,controversyorclaim
describedinthissectionshallbenallyresolvedby
arbitrationconductedbythreeneutralarbitrators
inaccordancewiththeproceduresoftheR.O.C.
ArbitrationLawandrelatedenforcementrules.The
arbitrationshalltakeplaceinTaipei,Taiwan,R.O.C.,
andthearbitrationproceedingsshallbeconducted
inEnglishor,ifbothpartiessoagree,inMandarin
Chinese.Thearbitrationawardshallbefinaland
bindingonthepartiesandmaybeenforcedinany
courthavingjurisdiction.Nothinginthis Section
shallbedeemedtoprohibitorrestrictSynology
fromseekinginjunctiverelieforseekingsuchother
rightsandremediesasitmayhaveatlaworequity
foranyactualorthreatenedbreachofanyprovision
ofthisWarrantyrelatingtoSynology'sintellectual
propertyrights.
4.6 Attorneys' Fees.Inanyarbitration,
mediation,orotherlegalactionorproceedingto
enforcerightsorremediesunderthisWarranty,the
prevailingpartywillbeentitledtorecover,inaddition
toanyotherrelieftowhichitmaybeentitled,costs
andreasonableattorneys'fees.
4.7 Export Restrictions.Youacknowledge
thattheProductmaybesubjecttoU.S.export
restrictions.Youwillcomplywithallapplicablelaws
andregulationsthatapplytotheProduct,including
withoutlimitationtheU.S.ExportAdministration
Regulations.
4.8 Severability.Ifanyprovisionofthis
Warrantyisheldbyacourtofcompetentjurisdiction
tobeinvalid,illegal,orunenforceable,theremainder
ofthisWarrantywillremaininfullforceandeffect.
4.9 Entire Agreement.ThisWarranty
constitutestheentireagreement,andsupersedes
anyandallprioragreements,betweenSynology
andCustomerrelatedtothesubjectmatterhereof.
Noamendment,modicationorwaiverofanyofthe
provisionsofthisWarrantywillbevalidunlessset
forthinawritteninstrumentsignedbythepartyto
beboundthereby.

P/N15-06C010042
PrintedinTaiwan