Synway SHT-16B-CT/cPCI 2.0 User manual

Synway CTI Series
SHT-16B-CT/cPCI 2.0
SHT-16B-CT/cPCI/FAX 2.0
SHT-16B-CT/cPCI/MP3 2.0
Analog Voice Board
Version 2.2
Synway Information Engineering Co., Ltd
www.synway.net

Synway Information Engineering Co., Ltd
Contents
Contents ...........................................................................................i
Copyright Declaration ....................................................................ii
Revision History ............................................................................iii
Chapter 1 Overview........................................................................1
1.1 Functions............................................................................................... 1
1.2 Features ................................................................................................ 1
1.3 Operation Principle................................................................................ 4
1.4 Functional Modules ............................................................................... 4
Chapter 2 Installation .....................................................................7
2.1 Hardware Structure ............................................................................... 7
2.2 System Requirements ......................................................................... 12
2.3 Installation Procedure.......................................................................... 13
2.4 Precaution on Hot-swap Operation at Runtime ................................... 18
Appendix A Technical Specifications..........................................20
Appendix B Technical/sales Support..........................................21
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Synway Information Engineering Co., Ltd
Copyright Declaration
All rights reserved; no part of this document may be reproduced or transmitted in any form
or by any means, electronic or mechanical, without prior written permission from Synway
Information Engineering Co., Ltd (hereinafter referred to as ‘Synway’).
Synway reserves all rights to modify this document without prior notice. Please contact
Synway for the latest version of this document before placing an order.
Synway has made every effort to ensure the accuracy of this document but does not
guarantee the absence of errors. Moreover, Synway assumes no responsibility in obtaining
permission and authorization of any third party patent, copyright or product involved in
relation to the use of this document.
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Synway Information Engineering Co., Ltd
Revision History
Version Date Comments
2004-5 Initial publication Version 1.0
2006-8
Changes: Made major hardware improvement,
eliminated models with the front connection panel, and
added illustrations of boards and modules for better
understanding.
Version 2.0
2009-6
Changes: Added the CT_EN jumper and the description
on it.
Version 2.1
Version 2.2 2011-11 Changes: added a new module EM2V100.
Note: Please visit our website http://www.synway.net to obtain the latest version of this document.
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Synway Information Engineering Co., Ltd
Chapter 1 Overview
The CTI Series SHT-16B-CT/cPCI 2.0, SHT-16B-CT/cPCI/FAX 2.0, SHT-16B-CT/cPCI/MP3
2.0 are 16-channel analog voice boards with CompactPCI bus and hot-swap feature. All
functions found on general voice boards and specific station boards are available with these
boards by configuring the various functional modules in different ways.
1.1 Functions
zSupports ring-alert for external calls
zStation phones on-hook/off-hook detection
zDirect connection between trunk and station keeps call uninterrupted during power
outage
zMultiple fax channels
zCalling party info (Caller ID) detection, DTMF and FSK support
zActivity/silence detection
zAutomatic Gain Control (AGC) support in recording operation
zDTMF transmission and detection
zAutomatic line voltage detection
zAutomatically checks the number and the type of the modules on the board
1.2 Features
zCompactPCI 2.1 Bus Support
Includes CompactPCI 2.1 bus with burst data transmission rate up to 133 MB/s;
PNP (plug and play) feature eliminates the need for jumper leads; supports hot
swap while running the application software (most advanced hot-swap operation for
CompactPCI system).
zConnects via Rear Connection Panel
The use of the rear connection panel eliminates the need for reconnection upon
changing the board, which facilitates system development and debugging, and
enhances runtime stability.
zModule Configurable
8 on-board dual channel modules can be freely arranged in pairs or groups for
various complex, multi-functional applications, such as call center and recording
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Synway Information Engineering Co., Ltd
functions available on a single board.
zOn-board SIMM Slots
Fit modules to board. Contacts on both sides of the SIMM slots greatly improve
connection and ease installation.
zTeleconferencing
The flexible distributed conferencing system sets no limit on the number of
simultaneous conferences and participants in each conference, allows monitoring
and recording of the whole conference and each individual speaker.
zRJ11 and DB44 Connectors Available
A rear connection panel has eight 4-pin RJ11 jacks and a 16-way DB44 connector
which can be directly connected to phone lines via a proper arrangement of lines
and cables, making connection easy and malfunctions rare.
zOptional Internal/External Ringing Current & Battery Feed Power Supply
The external ringing current & battery feed power supply provides station modules
with battery feed, and enables the phones which are linked to station channels to
ring.
The ringing current module which may be optionally built on the rear connection
panel supplies the internal ringing current and battery feed provided that it is
working with the 48V IPC power supply.
zProgrammable Tone Detector
Detects single or dual tones at any frequency, offering facility for use with a variety
of PBXes and key telephone systems.
zSpecialized Driver Algorithm
Uses SPECDial – a specialized driver algorithm - to perform a complete automatic
dial process through analog lines. Accurately identifies called-party statuses and
precisely distinguishes an answering machine from a fax machine that is
responding at the remote end.
zEcho Cancellation
The self-adaptive echo cancellation feature effectively eliminates echoes under
various conditions, which cancels out the effect of voice playback on DTMF and
busy tones detection, avoids self-excited oscillation and howling, and minimizes the
possibility of registering wrong DTMF and busy tones in a conference call.
zVarious CODECs Support
Offers a large selection of voice CODECs, including hardware-based A-law (G.711),
μ-law, IMA-ADPCM, software-based 16-bit linear PCM, MP3 and VOX.
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zSupports WAV File
The recorded speech files can be edited and played by audio tools such as
Cooledit.
zAudio Output Interface
The analog tone amplifier circuit equipped on the first channel and the audio output
jack on the rear connection panel allow the board to connect directly with the
headset or sound box, and enable the voice to be played to a specified channel by
simple function calls.
zTDM Capability
The use of the on-board H.110 bus in a CompactPCI chassis facilitates smooth
connectivity to third-party boards with H.110 bus for the transfer of acquired voice
signals to other devices.
zUnique Hardware Serial Number
Each board has a unique hardware serial number written in the firmware to
distinguish itself from other boards and prevent piracy. The number is available via
an easy function call with applications.
zAuthorized Code Identification Circuit
The on-board authorized code identification circuit is designed for software safety.
Users can apply to our company for the authorized code.
zSynway’s Unified SynCTI Driver Development Platform
Synway owns the intellectual property rights for the unified high-intelligence SynCTI
driver development platform. Each system supports up to 2048 channels. Functions
such as the detection and analysis of rings, tones and Caller IDs, are available via
simple function calls on the driver platform, without having to understand complex
call procedures.
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1.3 Operation Principle
Figure 1-1 Operation Principle
Notes: Channel 0 mentioned in this figure corresponds to Channel 1 marked on the board.
1.4 Functional Modules
These boards can be used with the following kinds of 2.0 modules from Synway: analog
trunk module, station module, trunk-station composite module, trunk-record composite
module and magnet module.
zAnalog Trunk Module
This module is equipped with the lightning-proof circuit that reaches the telecom
standard, and connects its corresponding channel directly to local lines from Central
Office Terminal (COT), with ability to detect line voltage, diagnose line failure, and judge
the on-hook/off-hook state of the station phone which is linked with it. See Figure 2-6
and Figure 2-7 for more information.
zStation Module
This module functions either as a station phone provided it links directly to a telephone
or as an extension phone for the PBX, supporting delivery of the calling party
information in FSK/DTMF to the phone. It uses -40V battery feed voltage and the
integrated overcurrent/overvoltage circuit protection system, can accommodate a
subscriber line in length of up to 5.5km. Refer to Figure 2-8 and Figure 2-9 for details.
zTrunk-Station Composite Module
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Synway Information Engineering Co., Ltd
This module contains an analog trunk channel and a station channel, ensuring safe
communication via an automatic direct connection of the analog trunk channel and the
station channel when the driver is not running or the PC is powered off. See Figure 2-10
and Figure 2-11 for details.
zTrunk-Record Composite Module
This module embraces two channels. One is for high-impedance recording in parallel
and the other works as an analog trunk. See Figure 2-12 and Figure 2-13 for more
information.
zMagnet Module
This module enables the direct connection of its corresponding channel with a magnet
phone line so that to simulate the functions provided by magnet telephones. Refer to
Figure 2-14 and Figure 2-15 for details.
zEM2V100 Module
A single EM2V100 module can transfer 2-line voice data and meanwhile perform EM
control. Two EM2V100 modules can be used either as two EM trunk channels each of
which carries 2-line voice data or an EM trunk channel which carries 4-line voice data.
To use two EM2V100 modules, set 2 voice lines for incoming calls and another 2 voice
lines for outgoing calls, and select one from the two pairs of E&M lines to perform EM
control. See Figure 2-16 and Figure 2-17.
See below for the connection of the EM2V100 module.
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Synway Information Engineering Co., Ltd
E
EM2V100
M
T
REM Interface
M
E
T
R
See below for the pin definition of a single RJ45.
Pin No. Pin Definition for EM2V100
1 E0
2 M0
3 Vp0
4 Vn0
5 E1
6 M1
7 Vp1
8 Vn1
See below for the pin definition of a single RJ11.
Pin No. Pin Definition for EM2V100
1 E0
2 M0
3 Vp0
4 Vn0
Connect to EM Interface Carrying 2-line Voice Data
E
EM2V100
M
T
R
EM Interface
M
E
T
R
E
EM2V100
M
T
R
T1
R1
Connect to EM Interface Carrying 4-line Voice Data
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Synway Information Engineering Co., Ltd
Chapter 2 Installation
2.1 Hardware Structure
zSHT-16B-CT/cPCI 2.0 or SHT-16B-CT/cPCI/FAX (MP3) 2.0 board
Figure 2-1 Front View
Figure 2-2 Rear View
Handle with a Lock
SHT-16B-CT/CPCI 2.0
VER：XXXX XXXX.XX.XX
Module Slot 5
Module Slot 1
(
Ch9
-
Ch10
)
(
Ch1
-
Ch2
)
Module Slot 6
Module Slot 2
(
Ch11
-
Ch12
)
(
Ch
3
-
Ch4
)
Module Slot 7
Module Slot 3
(
Ch1
3
-
Ch14
)
(
Ch5
-
Ch6
)
Module Slot 8
Module Slot 4
(
Ch15
-
Ch16
)
(
Ch
7
-
Ch8
)
cPCI Connector with Alignment Pin cPCI Connector
H.110 Bus Interface
Jk11
Jk10
4321
321
21
S6
Jk12
CT_EN Jumper
XXXXXX
XXXX
XXX
N
etwork
A
ccess
L
icense
Corporate Logo
XXXXXXX
SHT-16B/cPCI Serial
N
umbe
r
B
oard Model
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Synway Information Engineering Co., Ltd
zSHT-16B-B2/cPCI rear connection panel
Figure 2-4 SHT-16B-B3/cPCI
Note: At present, there are two models of rear connection panel provided for use with the
SHT-16B-CT/cPCI 2.0, SHT-16B-CT/cPCI/FAX 2.0 or SHT-16B-CT/cPCI/MP3 2.0 board. They are
SHT-16B-B2/cPCI and SHT-16B-B3/cPCI. Users can choose either of them depending on real
situation. The instruction below shows you how to make choice between the two models.
1) When using the ringing current & battery feed power supply from Synway, you should choose
SHT-16B-B2/cPCI and properly configure the jumpers on the SHT-16B-CT/cPCI 2.0,
SHT-16B-CT/cPCI/FAX 2.0 or SHT-16B-CT/cPCI/MP3 2.0 board before using this rear
connection panel.
2) When using the IPC mainboard to supply both the ringing current and the battery feed (via
–VBAT, VBTRTN, VRG and VRGRTN on the mainboard), you should also choose
SHT-16B-B2/cPCI and prope pers on the SHT-16B-CT/cPCI 2.0,
SHT-16B-CT/cPCI/FAX 2.0 or SHT-16B-CT/cPCI/MP3 2.0 board before using this rear
Figure 2-3 SHT-16B-B2/cPCI
zSHT-16B-B3/cPCI rear connection panel
cPCI Connector with Alignment Pin
Ring Generator
cPCI Connector with Alignment Pin
rly configure the jum
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Synway Information Engineering Co., Ltd
connection panel.
3) When respectively using the IPC mainboard to supply the battery feed (via –VBAT and VBTRTN
on the mainboard) and the voice board to offer the ringing current, you should choose
SHT-16B-B3/cPCI and properly configure the jumpers on the SHT-16B-CT/cPCI 2.0,
SHT-16B-CT/cPCI/FAX 2.0 or SHT-16B-CT/cPCI/MP3 2.0 board before using this rear
connection panel.
Refer to ‘Installation Procedure’ below in this file for detailed information about the jumper configuration
for these voice boards.
zIndicators and interfaces on the SHT-16B-CT/cPCI 2.0 board and its rear
connection panel
Figure 2-5 Indicators nection Panel
The above indicators and interfaces function as follo
& Interfaces on Board and Rear Con
ws:
Indicators for 16 Channels Lamp Status Channel State
ON operating
Green Lamps
OFF on-hook
Table 2-1 Indicators for 16 Channels
Run Indicator Lamp Status Runtime Status
Green Lamp ON not running
Indicator for Ch.1
•
•
•
Indicator for Ch.16
SH
T
-16B-CT/cPCI
HOT
SWAP
1
2
3
4
7
8
9
10
11
12
13
14
15
16
ERR
RUN
5
6
SYNWAY
P&R
SPK
1
4
7
8
9
10
11
12
13
14
15
16
Hot-swap Indicator
E
r
ror Indicato
r
2
3
Run Indicato
r
5
6RJ11 Jack for Ch.1 and Ch.2
•
•
•
RJ11 Jack for Ch.15 and Ch.16
DB44 Connector
P&R
SPK
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Synway Information Engineering Co., Ltd
OFF not running
FLASH running
Table 2-2 RUN indicators
-swap Indicator Lamp Status Runtime StatusHot
ON in the course of hot-swap
Blue Lamp
OFF normal
Table 2-3 Hot-swap Indicator
Error indicatorERR:
RJ11 Jack: links two voice paths (channels)
DB44 Connector: links all the 16 voice paths (channels)
P&R: An interface for ringing current and battery feed power supply
SPK: Audio output interface, which is a φ3.5 stereo jack
zAnalog Trunk Module
Figure 2-6 Front View
Figure 2-7 Rear View
zS
Figure 2-8 Front View
tation Module
Clamp
Hole
User
Clamp
H
ole
Model
Clamp
Hole
M
odel
Version
D
ate
Clamp
Hole
Trun
Ver：xx
xxxxxx
M
odel
Clamp
Hole
Clamp
Hole
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Synway Information Engineering Co., Ltd
Figure 2-9 Rear View
zTru n Composite Module
Figure 2-11 Rear View
zTrunk-Record Composite Module
Figure 2-12 Front View
Figure 2-13 Rear View
zMagnet Module
Figure 2-14 Front View
nk-Statio
Figure 2-10 Front View
M
odel
Clamp
Hole Clamp
Hole
CSCMK
Clamp
Hole
M
odel
Version
D
ate
Clamp
Hole
2.0R&T
Ver：xx
xxxxxx
M
odel
Clamp
Hole Clamp
Hole
R&T
Clamp
Hole
M
odel
Version
D
ate
Clamp
Hole
T&User
Ver：xx
xxxxxx
M
odel
Clamp
Hole Clamp
Hole
M
odel
Use
Ver：xx
xxxxx
r Version
x
D
ate
Clamp
Hole
Clamp
Hole
T
&U
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Synway Information Engineering Co., Ltd
zEM2V100 Module
Figure 2-16 Front View
Figure 2-17 Rear View
2.2 System Requirements
Host System Requirements
Figure 2-15 Rear View
CPU: 300MHz Intel® Pentium®Ⅱor above
Memory: 256M or more
HD: Depends on individual requirements
Supported Operating Systems
r’s Manual.pdf.
Refer to SynCTI Programme
Clamp
Hole
M
odel
Version
CSCMK
Ver：xx
xxxxxx
D
ate
Clamp
Hole
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Synway Information Engineering Co., Ltd
2.3 Installation Procedure
Step 1: Plug the desired modules into the module slots on the board.
Step 2: Configure the jumpers on the board.
Skip this step if station modules are not used.
① If using the recommended ringing current & battery feed power supply from Synway,
you should use the jump cap to create shorts across the 1st and 2nd pins on the
JK10 jumper, the 1st and 2nd pins on the JK11 jumper, and the two pins on the JK12
jumper. In this case, the SHT-16B-B2/cPCI rear connection panel should be used
with the board.
② If using the IPC mainboard to supply the battery feed and the board to offer the
ringing current, you should use the jumper cap to short-circuit the 1st and 2nd pins on
JK10, two pairs of pins (the 1st and 2nd pins as well as the 3rd and 4th pins) on JK11,
and disconnect the two pin case, the SHT-16B-B3/cPCI rear
connection panel should be used with the board.
③ If using the IPC mainboard to supply both the ringing current and the battery feed,
you should use the jumper cap to short-circuit the 2nd and 3rd pins on JK10, the 3rd
and 4th pins on JK11, and also the two pins on JK12. In this case, the
SHT-16B-B2/cPCI rear connection panel should be used with the board.
④ To configure the CT_EN jumper, short-circuit it if the cPCI industrial computer has
no CT-BUS slot on the bac tor will be on blue all the time and
nect it if the cPCI industrial computer has a
hot-swap operation may bring a damage to
the computer or the board.
See Table 2-4 below for more information (Refer to Figure 2-1 for where the JK10, JK11
and JK
s on JK12. In such
kboard, or, the indica
the board can not work normally; discon
CT-BUS slot on the backboard, or, the
12 jumpers are located on the board).
JK10 JK11
Source of ringing Rear Connection
current & battery JK12 Panel
feed
Using ringing
current & battery
feed power supply
SHT-16B-B2/cPCI
Using IPC
mainboard for
battery feed
SHT-16B-B3/cPCI
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Synway Information Engineering Co., Ltd
Using IPC
mainboard for both
/cPCI
ringing current and SHT-16B-B2
battery feed
Table 2-4 Source of Ringing Current & Battery Feed and Alternative Jumper Configuration
on
Ste
With the board completely inserted, push the upper and bottom handles inwards at the
now
out
rem
Notes:
①
② ard home
hile the board is inclined
is powered on. However, as strong static
electricity may lead to damages, the operator should touch a grounded conductor
tic electricity on him before inserting the bo
Step 4: Connect to analog phone lines or other input signals.
There are two types of interfaces-RJ11 and DB44 connectors-on the SHT-16B-B2/cPCI
or SH I rea on p , which correspond to the 16 voice channels
on PCI 2.0, SHT-16B-CT/cPCI/F SH 3
2.0
Each rear connection p n RJ11 jacks. Each RJ11 jack can be
connected to a 4-l corresponds to two channels (See
middle two pins correspond to an odd-n ed channel (e.g.
chann uter two pins to an even-numbered channel (e.g. the 2nd, 4th, 6th,
8th… channel). Pins in DB44 connector are illustrated and described in Figure 2-18 and
Table 2-5 below, following which users can connect them with 16 voice channels via a
Note: Users should confirm the jumper configuration or reset the jumpers depending
real situation before using these boards.
p 3: Fit the board and the rear connection panel into a pair of empty slots on
the CompactPCI chassis.
same time until a ‘click’ sound is heard and the red locks flip into position. The board is
properly fitted. The voice board can be further fastened with screws (on the
side of the upper and bottom handles) for extended use and prevention of accidental
oval.
The rear connection panel should be inserted into the slot which corresponds to that
of the voice board.
Due to the structural design of the cPCI IPC, it is necessary to push the bo
into the slot until it can go no further, and ensure that it is not inclined at an angle
before applying lever action on the handles to secure it. Connecting parts on the
mainboard of the IPC may be damaged if:
(I) Handles are used too early
(II) Handles are used w
(III) Force on handles is not applied evenly.
③ Board insertion is allowed when computer
to discharge the sta ard.
T-16B-B3/cPC
the SHT-16B-CT/c
board.
r c anelonnecti
AX 2.0 or T-16B-CT/cPCI/MP
anel has eight 4-pi
n
ead li
el), and the o
Figure 2-5): The
the 1
e that
umber st, 3rd, 5th, 7th…
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Synway Information Engineering Co., Ltd
proper arr angement of lines and cables.
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
27 26 25 24 23 22 21 20 19 18 17 16 30 29 28
44 43 42 41 40 39 38 37 36 35 34 33 32 31
Figure 2-18 Pin Layout for DB44
nel No. Pin No. PolarChan ity Channel No. Pin No. Polarity
44 + 23 -
1 43 - 9 8 +
30 - 22 -
2 15 + 10 7 +
29 - 21 -
3 14 + 11 6 +
28 - 20 -
4 13 + 12 5 +
27 - 19 -
5 12 + 13 4 +
26 - 18 -
6 11 + 14 3 +
25 - 17 -
7 10 + 15 2 +
24 - 16 -
8 9 + 16 1 +
Table 2-5 Pin Description for DB44
11 jack can be connected to lines via a 2-way hub.
Notes:
① The remaining few pins on DB44 unmentioned above stay unused.
② Each RJ
③ See Table 2-5 for correct channel number and pin number and polarity when
connecting DB44 to lines.
Step 5: Fit the composite module or the magnet module.
So far there are two kinds of composite modules available for CTI series. They are the
trunk-station composite module and the trunk-record composite module.
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Synway Information Engineering Co., Ltd
The trunk-station composite module may not be used if direct connection between
trunk and station which keeps call uninterrupted during power outage is not required by
the system. When it is used, the station phone and the phone line which both share the
same module can be directly linked before the board is powered on or the driver
software is initialized to allow emergency telecommunication. Once the board
application program starts to run, the link automatically breaks and the internal and
external lines become independent.
If the trunk-record composite module is used, the recording channel and the recorded
phone lines should be connected in p
If t u , o e re a c h it.
Note: When composite modules are used, the adjacent two channels are by default a
station/recording chan and an nalog trunk channel. Us can se r
channel to be a station/recording channel or an analog trunk y mo
configuration file.
Step 6: Connect to the EM2V100 module.
Skip this p if EM2V10 e not used
To use the EM2V100 modules, there are two situations as shown below.
1) Used as an EM trunk channel carrying 2-line voice data
In such situation as a s odule is used as an E unk chan l carrying
2-line voice data, follow Connect to E terface Ca ing 2-line Voice Data
arallel.
he magnet mod le is used nly magn t telephones a llowed to onnect wit
nel a ers
one b
t whicheve
difying the
ste 0 modules ar .
ingle EM2V100 m
the figure ‘
M tr
rry
ne
M In ’
to connect lines. To be the local end to M the remo end, M at
the local end to E at remote d, and connect TIP and RING at the local end
correspondingly to TIP RING a e remote .
Case: Use SHT-8B/PCI which includes RJ11 jacks as the motherboard to set up an EM
trunk channel carrying 2-line voice data. See below for connection (refer to the pin
definition of a single R
2) Used as an EM trunk channel carrying 4-line voice data
In such situation as two EM2V100 modules are combined to work as an EM trunk
exact, connect E at at te
the en
and t th end
J11 jack).
channel carrying 4-line voice data, follow the figure ‘Connect to EM interface Carrying
1. E0 ----------- 2.M0
M0 ------------Æ
3. Vp0 ------------Æ3. Vp0
4. Vn0 ------------Æ4. Vn0
Local Remote
-Æ
2. 1. M0
SHT-16B-CT/cPCI 2.0, SHT-16B-CT/cPCI/FAX (MP3) 2.0 Hardware Manual (Version 2.2) Page 16