Syscom Video AV Series User manual

1 GENERAL DESCRIPTION................................................................................................................ 5
2 KEY PHONE SPECIFICATIONS....................................................................................................... 5
2.1 KEY PHONE LAYOUT ............................................................................................ 5
KEY PHONE MODEL COMPARISON............................................................................... 6
KEY PHONE LED....................................................................................................... 6
CO Line LED(Dual Color, Tri Status) ................................................................................6
Other Function Keys Display..............................................................................................7
KEY PHONE RINGING FREQUENCY .............................................................................. 7
KEY PHONE OPERATION...................................................................................................................... 8
OUTGOING DIALING .................................................................................................... 8
Press (0);CO Auto Hunting.................................................................................................8
Press DSS Key; Directed Trunk dialing..............................................................................8
Press #4 + CO Line No.; Directed Trunk Hunting..............................................................9
CO Hot Line Call ................................................................................................................9
Off Hook; CO Auto Hunting...............................................................................................9
System Speed Dialing Operation ........................................................................................9
System Speed Dialing programming...................................................................................9
Individual Speed Dialing Operation (20 sets)................................................................... 10
Individual Speed Dialing programming............................................................................10
INTERCOM CALL .......................................................................................................11
Common Intercom Call..................................................................................................... 11
Ext. Hot Line Call .............................................................................................................11
Ext. Console Calling ......................................................................................................... 11
Attendant Hot Line Call.................................................................................................... 11
WHILST TALKING FUNCTION OPERATION ................................................................... 12
Normal Call Hold..............................................................................................................12
Exclusive Call Hold ..........................................................................................................12
Retrieve Call From Hold...................................................................................................13
Auto-Hold by Paging ........................................................................................................13
Call Transfer......................................................................................................................13

CALL ANSWERING.................................................................................................... 14
Internal/External Call Answering...................................................................................... 14
Internal Call Auto Answer.................................................................................................14
Call Pick Up: Total 6 Modes.............................................................................................14
Door-Phone Answering..................................................................................................... 15
Door-Lock Release............................................................................................................15
OPERATION WHILE DIALING BUSY EXTENSION............................................................ 16
3.5.1 Internal Automatic Recall ........................................................................................ 16
3.5.2 Trunk Queuing..........................................................................................................16
3.5.3 Barge-In....................................................................................................................17
3.5.4 Monitoring................................................................................................................17
3.5.5 Last Number Redialing ............................................................................................17
3.5.6 Automatic Redialing.................................................................................................17
PAGING FUNCTION ................................................................................................... 18
All Internal & External Zone Paging................................................................................18
All Internal Zone Paging...................................................................................................18
All External Zone Paging..................................................................................................18
Directed Internal Zone Paging .......................................................................................... 18
Directed External Zone Paging.........................................................................................19
CO Auto-Paging................................................................................................................ 19
Meet Me Paging................................................................................................................19
CONFERENCE CALLS ............................................................................................... 20
Secret Conversation Release.............................................................................................20
Conference Calls...............................................................................................................20
Three-Party Conversation .................................................................................................20
ADDITIONAL FUNCTION OPERATIONS......................................................................... 21
Outgoing Dialing Signal Switch (DTMF/ Pulse)..............................................................21
Intercom Call Auto-answering..........................................................................................21
Back-ground Music...........................................................................................................21
Off Hook Call Announcement (OHCA)............................................................................22
Baby Monitoring...............................................................................................................22
Surroundings-Monitoring..................................................................................................22

Hotel Account Setting .......................................................................................................22
System Data Detection......................................................................................................23
Digital Voice Service Setting ............................................................................................23
EXT.INDIVIDUAL FUNCTION SETTING ......................................................................... 24
Account Code Operation...................................................................................................24
Ext. Call Forwarding.........................................................................................................24
Individual Ext. Password Protection................................................................................. 25
3.9.4 Standard Function Free Programming .....................................................................26
Digital Volume/Frequency Control ...................................................................................26
Console’s Local Alarm/System Time Setting.................................................................... 27
Other Ext. Alarm Programmed by consoles......................................................................27
Common Ext. LocalAlarm Setting...................................................................................28
System’s Program Setting ................................................................................................. 28
Ext. “USER HELP”...........................................................................................................28
Authorization Codes Operation......................................................................................... 28
Leave-message Function Setting....................................................................................... 28
SYSTEM SERVICE GRADE SETTING............................................................................ 29
Day/Night Service Switch.................................................................................................29
Manual/Auto Switch Mode...............................................................................................29
CHARACTERISTIC FUNCTIONS ................................................................................... 30
Calculator Function...........................................................................................................30
Phone-Book....................................................................................................................... 30
4 SLT FUNCTION OPERATIONS.................................................................................................... 33
4.1 DIRECTED TRUNK DIALING................................................................................ 33
4.2 CO AUTO HUNTING.......................................................................................... 33
4.3 EXT.TO EXT.CALLING ...................................................................................... 33
4.4 EXT.CONSOLE CALLING................................................................................... 33
4.5 CO/EXT.ON HOLD........................................................................................... 33
4.6 DOOR PHONE CALLING .................................................................................... 33
4.7 CALL FORWARD PROGRAM/CANCEL ................................................................. 34
4.8 DO-NOT-DISTURB PROGRAM/CANCEL .............................................................. 34

4.9 INDIVIDUAL EXT.CIPHER LOCK/CANCEL LOCK (NOTE:CIPHERS TOTAL 3DIGITS)..34
4.10 EXT.INDIVIDUAL SPEED-DIALING..................................................................... 35
4.11 REDIALING OPERATION................................................................................... 35
4.12 ACCOUNT CODE OPERATION .......................................................................... 35
4.13 RETRIEVE INTERNAL/EXTERNAL CALL FROM HOLD .......................................... 35
4.15 EXTENSION ALARM SETTING ......................................................................... 36
4.16 EXTERNAL CALL PARK OPERATION ................................................................. 36

1General Description
Thank you for choosing Syscom AV Series Key Telephone System.
This Operation Manual gives clear description of all the steps for Key Telephones operation.
This manual will assist you to achieve telecommunication services & management of the
highest quality, so please spend some time reading this manual in detail and have a good
understanding of the operation steps.
2 Key Phone Specifications
2.1 Key Phone Layout
1) Hook Switch
2) LCD Display
3) DSS Keys
4) Message LED
5) Dial/Redial Key
6) Delete/Speed Dialing Key
7) Select/Transfer/Flash Key
8) Menu/HOLD Key
9) Handsfree LED
10) Confirm/Handsfree Key
11) Micro Phone 20) Handset Speaker
12) UP Key
13) DOWN Key
14) FUNCTION Key
15) Handset Wall
Mount Clip
16) Speaker
17) Calculator
18) Phonebook/names
19) Telephone Receiver
Note: The function key is also used in Phone-Book Function.
21) Handset
22) Handset Microphone
23) Handset Spring-cord Jack
24) Spring Cord
25) Line-cord Jack
26) Spring-cord Jack
27) Table/ Wall Mount Bracket
28) Operations Card
KEYPHONE

Unused
Local Use
Others Use
CO Ringing
CO Transfer
Local Hold
Normal Hold
Other Ext
Normal Hold
Local Hold
Exclusive Hold
Steady Off
Steady
Green
Steady
Red
Red Flash
100ms on/off
RD/GR Flash
250ms R/G
Green
250ms on/off
R
ed
250ms on/off
Green
1Sec
Green Red
Key Phone Model Comparison (●Available;- Unavailable)
MODEL DESCRIPTION DSS Keys Hands free
dialing
Hands free
Speaker OHCA
LCD
Display
Phone
Book
KP20X Standard Phone 15 Keys ●- - - -
KP20XLB Big LCD Phone 15 Keys ●- -
●-
KP20XDB Deluxe Phone 15 Keys ●●●●-
KP20S Standard Phone 25 Keys ●- - - -
KP20LB Big LCD Phone 25 Keys ●- -
●-
KP10DB Deluxe Phone 25 Keys ●●●●-
KP70 Deluxe Phone 20 Keys ●●- ●●
Key Phone LED
CO Line LED(Dual Color, Tri Status)

Other Function Keys Display
Key Phone Ringing Frequency
Key Phone Ringing
250ms on/off/on
500ms on/off/on
3S off
1S on 3S off
250ms on/off/on
3250ms off
500ms on/off
250ms on/off/on
2750ms off
Ext. Ringing
Voice Call
Ext. Ringing
Ringing Call
CO Ringing
Common
Hold Recall
Exclusive
Hold Recall
Trunk Queuing
Indicator Ringing
Green Red
Hands free LED
Program
Conf./DND LED
DND
Conf./DND LED
Night Transfer
Auto-redialing
Save LED
Call Forward
Forward LED
Red
250ms on/off
Red
100ms on/off
Red
100ms on/off
Red
100ms on/off
100ms on/off
Red

Key Phone Operation
In the following Operation flow-charts:
※Characters with textbox indicates operation steps.
※Characters without textbox indicates status.
Outgoing dialing
Outgoing dialing
DESCRIPTION
1. AV Series System provides two types of signals.
A. DTMF dialing
B. Pulse Dialing
2. System provides One-touch CO Hunting code; Refer to system program in Zone 202.
Defaults: Press “0” to CO auto hunting
Note: When operating “Press (0), CO Auto Hunting”, only can hunt Lines of the
External Zone this Ext. belongs to.
3. All the CO DSS keys of SYSCOMAV Series” are dual Color, Tri status LED.
Green Light: Local Ext. Use
Red Light: Other Ext. Use
Press (0);CO Auto Hunting
Note: When all CO are busy, the local phone gives a busy tone, and the LCD Key phone
displays ”Your CO Busy！”
Press DSS Key; Directed Trunk dialing
Auto CO Access Hear Dial Tone Dialing
On Hook
Off Hook
On Hook
Off Hook
Hear Dial Tone Dialing

Press #4 + CO Line No.; Directed Trunk Hunting
CO Hot Line Call
Refer to system program in Zone 508.
Off Hook; CO Auto Hunting
Refer to system program in Zone 240.
◎Program
◎To Cancel
Note: After programming the function of “Off hook toAuto hunt CO”, you should press
“SPK” Key before calling an Extension.
System Speed Dialing Operation
Regular & console operator handset
System Speed Dialing programming
Console operator handset only
Cancel the above function
CO Line No.
On Hook
Off Hook
Hear Dial Tone Dialing
Auto dialing the CO Phone No.
Programmed with Zone508
Off Hook
Start-using “Off hook to auto hunt CO”
On Hook
Off Hook
Dialing system SPD number
3 digits SPD code
On Hook 3 digits SPD code Telephone number
Next speed dial code
o
r
To leave

Individual Speed Dialing Operation (20 sets)
Regular & console operator handset
Individual Speed dialing code has two types and total 20 sets.
A. Numeric Key (0~9) 10 sets
B. DSS Key (DSS01~DSS10) 10 sets
Note: Add 0 as per programmed Numeric Key (0~9) for the individual numeric speed dial
operation.
Individual Speed Dialing programming
Console Operator handset
Regular handset
On Hook or
Telephone number
Next speed dial code
o
r
To leave
or
Numeric Key (00~09)
On Hook
Off Hook
Dialing individual SPD number
Directed CO
On Hook or
Numeric key (0~9)
Telephone number
Next speed dial code
o
r
To leave