Tainet Venus Series User manual

USER'S MANUAL
VoIP Gateway
Venus Series SIP
Version: 1.7
Date: 2006/11/10
P/N: 07008-00085
Headquarters:
No. 25, Alley 15, Lane 120,
Sec. 1. Nei-Hu Rd,
Taipei 114, Taiwan
TEL: [phone]
FAX: [phone]
Beijing Branch:
3F, A Building,
113 Zhi Chun Lu,
HaiDian District,
Beijing, China
Zip Code: 100086
TEL: [phone]~87
FAX: [phone]

Venus Series SIP User’s Manual V1.7
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Copyright © 2006 TAINET COMMUNICATION SYSTEM CORP.
All rights reserved
Notice
This document is protected by the international copyright law. No part of this publication
may be reproduced by any means without the expressed permission of Tainet
Communication System Corporation.
TAINET is a registered trademark, and Venus Series SIP is a trademark of Tainet
Communication System Corporation.
Other product names mentioned in this manual are used for identification purposes only
and may be trademarks or trademarks of their respective companies.
The information provided from Tainet Communication System Corporation is believed to
be accurate. Any changes and enhancements to the product and to the information
thereof will be documented and issued as a new release to this manual.
Trademark
All products and services mentioned herein are the trademarks, service marks, registered
trademarks or registered service marks of their respective owners.

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About This Manual
This section guides users on how to use the manual effectively. The manual contains
information needed to install, configure, and operate TAINET’s VENUS Series VoIP SIP
Gateway. The summary of this manual is as follows:
Chapter 1: Overview
Chapter 2: Hardware Installation
Chapter 3: Configuration and Management
Chapter 4: Web Base Management
Chapter 5: Edit Configuration File
Chapter 6: Maintenance and Troubleshooting
Appendix A: Supplemental Telephone Features
Appendix B: Abbreviation
Appendix C: Flow Chart for Code Determination

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Symbols Used in This Manual
3 types of symbols may be used throughout this manual. These symbols are used to
advise the users when a special condition arises, such as a safety or operational hazard,
or to present extra information to the users. These symbols are explained below:
Warning:
This symbol and associated text are used when death or
injury to the user may result if operating instructions are
not followed properly.
Note:
This symbol and associated text are used to provide the
users with extra information that may be helpful when
following the main instructions in this manual.
Caution:
This symbol and associated text are used when damages
to the equipment or impact to the operation may result if
o
p
eratin
g
instructions are not followed
p
ro
p
erl
y
.

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LIMITED WARRANTY
TAINET’s DISTRIBUTOR shall be responsible to its customers for any and all warranties,
which it makes relating to Products, and for ensuring that replacements and other
adjustments required in connection with the said warranties are satisfactory. TAINET
warrants to DISTRIBUTOR that the Products to be delivered hereunder will be free of
defects in material and workmanship under normal use and service for a period of
twenty-four (24) months [twelve (12) months in Taiwan] following the date of shipment to
DISTRIBUTOR.
If during the warranty period, any component part of the equipment becomes defective by
reason of material or workmanship, and DISTRIBUTOR notifies TAINET of such defect
within seven days after knowing of such defect, TAINET shall, for any Product that TAINET
agrees is defective, at its option, supply a replacement part, request return of equipment
to its plant for repair, or perform necessary repair at the equipment’s location. At
TAINET's option, DISTRIBUTOR shall destroy any Product that TAINET agrees is
defective and shall provide satisfactory proof of such destruction to TAINET. TAINET is
not responsible for Products damaged by misuse, neglect, accident or improper
installation, or if repairs or modifications were made by persons other than TAINET’s own
authorized service personnel, unless such repairs by others were made with the written
consent of TAINET.
THE ABOVE WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR
IMPLIED. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE FACE
HEREOF, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, AND IN NO EVENT SHALL TAINET BE
LIABLE FOR CONSEQUENTIAL DAMAGES. If DISTRIBUTOR extends to its customers
any additional warranty with respect to Products that is broader in scope than the warranty
provided by TAINET, DISTRIBUTOR shall be solely responsible for any and all liabilities,
obligations and damages resulting from the extension of such warranty.
TAINET shall not be liable to any person for any special or indirect damages, including,
but not limited to, lost profits, from any cause whatsoever arising from or in any way
connected with the manufacture, sale, handling, repair, maintenance or use of the

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Products, and in no event shall TAINET’s liability exceed the purchase price of the
Products.
Software Products are provided “as is” and without warranty of any kind. TAINET
disclaims all warranties including the implied warranties of merchantability and fitness for
a particular purpose. TAINET shall not be liable for any loss of use, interruption of
business or indirect, special, incidental or consequential damages of any kind. TAINET
shall do its best to provide end users with Software updates during the warranty period
under this Agreement.
TAINET has not been notified of any intellectual property rights or others which may be
infringed by the Products or the promotion, marketing, sale (or resale), or servicing thereof
in the Territory, but TAINET makes NO WARRANTY, EXPRESS OR IMPLIED, WITH
RESPECT THERETO.

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CONTENTS
CHAPTER 1. OVERVIEW.....................................................................................1
1.1 PRODUCT OVERVIEW ............................................................................................................1
1.2 APPLICATIONS.......................................................................................................................4
1.3 PRODUCT DESCRIPTION ........................................................................................................7
1.3.1 Hardware Architecture................................................................................................................. 7
1.3.2 Software Architecture.................................................................................................................11
1.4 TECHNICAL SPECIFICATIONS ...............................................................................................14
1.5 STANDARD COMPLIANCE ....................................................................................................19
CHAPTER 2. HARDWARE INSTALLATION ..................................................21
2.1 UNPACKING.........................................................................................................................21
2.2 SITE REQUIREMENTS...........................................................................................................22
2.2.1 Site Selection............................................................................................................................. 22
2.2.2 AC Electrical Outlet Connection............................................................................................... 22
2.2.3 DC Power Source Connection................................................................................................... 22
2.2.4 Grounding.................................................................................................................................. 22
2.3 LED INDICATORS................................................................................................................25
2.4 FRONT PANEL CONNECTIONS ..............................................................................................26
2.4.1 Connecting the IP Network via Ethernet ................................................................................... 26
2.4.2 Connecting the Terminal............................................................................................................ 26
2.5 REAR PANEL CONNECTIONS................................................................................................28
2.5.1 Connecting the Power Source.................................................................................................... 28
2.5.2 Connecting the Telephony Devices ........................................................................................... 29
2.6 HARDWARE DIAGNOSIS.......................................................................................................33
2.7 BASIC CONFIGURATION.......................................................................................................34
CHAPTER 3. CONFIGURATION AND MANAGEMENT..............................35
3.1 CONNECTING THE TERMINAL..............................................................................................35
3.1.1 Setup PC .................................................................................................................................... 35
3.1.2 Power on VENUS Series...........................................................................................................37
3.1.3 Login.......................................................................................................................................... 38
3.2 NAVIGATION THE TERMINAL USER INTERFACE....................................................................39
3.3 ORGANIZATION OF THE TERMINAL MENU TREE ..................................................................41
3.4 MAIN MENU........................................................................................................................42
3.4.1 Configuration Menu................................................................................................................... 42
3.4.2 Monitoring Menu....................................................................................................................... 42

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3.4.3 Device Control Menu ................................................................................................................ 42
3.4.4 Diagnosis Menu......................................................................................................................... 43
3.5 CONFIGURATION .................................................................................................................44
3.5.1 System Configuration................................................................................................................ 44
3.5.2 Interface..................................................................................................................................... 72
3.5.3 Life-Line.................................................................................................................................... 94
3.5.4 Routing Table............................................................................................................................. 94
3.5.5 Phone Book................................................................................................................................ 97
3.5.6 Security...................................................................................................................................... 98
3.6 MONITORING.....................................................................................................................100
3.6.1 Routing Table Monitoring........................................................................................................100
3.6.2 H/W Report Monitoring...........................................................................................................102
3.6.3 Statistics Monitoring................................................................................................................ 103
3.6.4 System Info Monitoring........................................................................................................... 106
3.7 DEVICE CONTROL .............................................................................................................107
3.7.1 Warm Start............................................................................................................................... 107
3.7.2 Restore Default........................................................................................................................ 108
3.7.3 Firmware Upgrade................................................................................................................... 109
3.8 DIAGNOSIS........................................................................................................................114
3.8.1 Ping...........................................................................................................................................114
3.8.2 STUN Type Diagnosis..............................................................................................................115
3.8.3 Trouble Shooting Menu (Command Line Interface) ................................................................115
CHAPTER 4. EDIT CONFIGURATION FILE................................................ 119
4.1 DOWNLOAD THE CONFIGURATION FILE............................................................................119
4.2 FILE FORMAT ....................................................................................................................122
4.3 COMMAND SETS................................................................................................................123
4.4 EXAMPLE FILE ..................................................................................................................134
CHAPTER 5. MAINTENANCE AND TROUBLESHOOTING.....................135
5.1 INSTRUMENTS ...................................................................................................................135
5.2 TROUBLESHOOTING ..........................................................................................................136
APPENDIX A SUPPLEMENTAL TELEPHONE FEATURES.......................141
APPENDIX B ABBREVIATION ........................................................................145
APPENDIX C CODE DETERMINATION FLOW CHART ...........................147
APPENDIX D VENUS SERIES POWER CONSUMPTION...........................149

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FIGURES
Figure 1-1 - Typical SIP VoIPApplication..........................................................................................4
Figure 1-2 - Enterprise VoIP IntranetApplication..............................................................................5
Figure 1-3 - MTU/MDU Application...................................................................................................5
Figure 1-4 - The Front View of VENUS 2832A+ and 2832SD+........................................................7
Figure 1-5 - The Rear View of VENUS 2832SA+ .............................................................................7
Figure 1-6 - The Rear View of VENUS 2832SD+ .............................................................................7
Figure 1-7 – The Front View of VENUS 2832AE+ and 2832SDE+...................................................7
Figure 1-8 - The Rear View of VENUS 2832SAE+...........................................................................8
Figure 1-9 - The Rear View of VENUS 2832SDE+...........................................................................8
Figure 1-10 - The Front and Rear view of VENUS 2808S................................................................8
Figure 1-11 - The Front and Rear view of VENUS 2804S ................................................................8
Figure 1-12 - The 8-port FXS Module (FXS-8) .................................................................................9
Figure 1-13 - The FXS-8 with a FXS-8AAdd-on Module Mounted on the Top ...............................10
Figure 1-14 - The FXO-8 Module with an Add-on Module Mounted on the Top..............................10
Figure 1-15 - UTP-1 Module...........................................................................................................10
Figure 1-16 - UTP-2 Module...........................................................................................................11
Figure 1-17 - UTP-2F Module.........................................................................................................11
Figure 1-18 - Web Browser.............................................................................................................13
Figure 2-1 - DB-9F Console Interface.............................................................................................27
Figure 2-2 - VENUS 2832S Series Rear Panel Connections .........................................................28
Figure 2-3 - RJ-21 Female-Type Telcom Connector.......................................................................29
Figure 2-4 - The Copper Wire Cable...............................................................................................30
Figure 2-5 - The Fan-out Cable ......................................................................................................31
Figure 2-6 - TheAdapter Panel with the Extension Cable..............................................................32
Figure 3-1 - Connecting to the PC..................................................................................................35
Figure 3-2 - Initial Screen................................................................................................................37
Figure 3-3 - The Main Menu ...........................................................................................................38
Figure 3-4 - Navigating User Menu.................................................................................................39
Figure 3-5 - Logout the Terminal UI................................................................................................40
Figure 3-6 - SIP Basic Configuration ..............................................................................................45
Figure 3-7 - Proxy Server Configuration.........................................................................................46
Figure 3-8 - Registration Server Configuration...............................................................................47
Figure 3-9 - Public Account Configuration ......................................................................................48
Figure 3-10 - Registration Server Configuration.............................................................................49
Figure 3-11 - DHCP/BootP Configuration .......................................................................................50
Figure 3-12 - DHCP Server Configuration......................................................................................50
Figure 3-13 - DHCP Server FreeAddress Ranges Configuration...................................................51