Talkaphone WEBS-PA-1 User manual

Configuration and Operation
Manual
WEBS-PA-1
Version 1.1
Talk-A-Phone Co.
7530 North Natchez Avenue
Niles, Illinois 60714-3804
Phone: [phone] Fax: [phone]
Email: [e-mail]
Web: http://www.talkaphone.com
All Specifications and other information are subject to change without notice. © 2012 Talk-A-Phone Co. All rights reserved.

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Contents
1Introduction...................................................................................................................................7
1.1 Overview of the Manual..........................................................................................................7
1.2 Intended Audience..................................................................................................................7
1.3 Objective.................................................................................................................................7
1.4 Typographic Conventions.......................................................................................................7
1.5 Related Documents ................................................................................................................8
1.6 Support/Help Desk..................................................................................................................9
2Overview of the WEBS-PA-1......................................................................................................10
2.1 Physical Description .............................................................................................................10
2.1.1 Front & Side View.........................................................................................................10
2.1.2 Internal View.................................................................................................................11
3Getting Started............................................................................................................................13
4Using the Web GUI .....................................................................................................................15
4.1 Web GUI Layout ...................................................................................................................15
4.2 Web Application Menu..........................................................................................................17
4.3 Home ....................................................................................................................................18
4.4 Network.................................................................................................................................19
4.4.1 IP Settings ....................................................................................................................19
4.5 VoIP......................................................................................................................................20
4.5.1 Paging Settings.............................................................................................................20
4.6 Authentication.......................................................................................................................21
4.7 Maintainance ........................................................................................................................22
4.7.1 Device State .................................................................................................................22
4.7.2 Statistics........................................................................................................................23
4.7.3 Logging.........................................................................................................................26
4.7.4 Date and Time ..............................................................................................................27
4.7.5 Ping and Traceroute.....................................................................................................28
4.7.6 Firmware Upgrade........................................................................................................29
4.7.7 SMTP Server Configuration..........................................................................................31
4.7.8 Email Notification Profiles.............................................................................................32
4.7.9 Reset to Defaults..........................................................................................................33
5Using the Serial Port ..................................................................................................................34
6WEBS Contact®...........................................................................................................................35
7Operations...................................................................................................................................36
7.1 Activating/Deactivating Auxiliary Outputs.............................................................................36

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7.2 Paging Operation..................................................................................................................36
7.3 Rebooting the Communications Module...............................................................................36
7.4 Factory Settings....................................................................................................................37
Appendix A: Troubleshooting & Maintenance ................................................................................38
Appendix B: Frequently Asked Questions ......................................................................................39
Appendix C: Sample Serial Configuration File................................................................................40

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Acronyms and Abbreviations
Following is the list of commonly used acronyms and abbreviations in the document.
Acronyms
Definition
4BSKH
One of the Device mode having four buttons, speaker, keypad, and handset.
ADA
Americans with Disabilities Act
AEC
Acoustic Echo Cancellation
ANSI
The American National Standards Institute a private non-profit organization that
oversees the development of voluntary consensus standards for products,
services, processes, systems, and personnel in the United States.
AUX
Auxiliary Input/Output. An Auxiliary Input accepts a contact closure from an
external device, such as a Vehicle Detector, Door Switch, Scream Alert™, and
card swipe. An auxiliary output produces a contact closure to an external
device, such as a strobe light and motorized garage gate.
BABT
British Approvals Board of Telecommunications
CNG/VAD
Comfort Noise Generator/Voice Activity Detector. It is used to reduce the
transmission rate during inactive speech periods while maintaining an
acceptable level of output quality.
CSA
Canadian Standards Association
CE
The CE marking certifies that a product has met EU consumer safety, health or
environmental requirements.
DHCP
Dynamic Host Configuration Protocol —protocol for assigning dynamic IP
addresses to devices on a network.
DNS
Domain Name Server
DTMF
Dual Tone Multi Frequency signaling is used for telecommunication signaling
over telephone lines.
FCC
Federal Communications Commission
FTP
File Transfer Protocol
GUI
Graphical User Interface
G.711
G.711 is codec also known as Pulse Code Modulation (PCM). It is the ITU-T
international standard for encoding telephone audio on a 64 kbps channel.
G.723
G.723 is an ITU-T standard speech codec.

Introduction
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G.729
G.729 is an audio data compression algorithm. It is the ITU-T international
standard for encoding telephone audio on 8 kbps channel.
IVR
Interactive Voice Response
IP-PBX
It is an IP based switch for call handling through public and private exchanges.
IE
Internet Explorer
IETF
The Internet Engineering Task Force (IETF) develops and promotes Internet
standards.
PCBA
Printed Circuit Board Assembly
PoE
Power over Ethernet, IEEE 802.1af standard.
QoS
Quality of Service is of particular concern for the continuous transmission of
high-bandwidth video and multimedia information.
SIP
Session Initiation Protocol is a signaling protocol, widely used for setting up and
tearing down multimedia communication sessions over network.
TIA
Telecommunications Industry Association
UL
Underwriters Laboratories
VoIP
Voice over Internet Protocol

Introduction
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1 Introduction
1.1 Overview of the Manual
This manual provides detailed instructions for Configuration and Operation of the WEBS-PA-1
Communications Module. It is recommended to read this instruction manual completely before
starting any configuration.
1.2 Intended Audience
This manual is targeted for system administrators, who would configure and maintain the WEBS®
devices. Fundamental knowledge with respect to networking and VoIP is essential in understanding
this manual.
1.3 Objective
This manual provides the required steps to configure and register the WEBS-PA-1 Communications
Module with a WEBS Contact® Server. It guides an administrator through the configuration of the
Communications Module via the Web GUI interface. Configuring other VoIP network elements is
beyond the scope of this document.
1.4 Typographic Conventions
The following guidelines are used as typographic conventions in this user manual.
Item
Convention
Sample
Acronyms
All uppercase
SIP
Chapter titles
Title caps
See Chapter 3 Getting Started
Command-line
commands and
options (switches)
All lowercase, bold
ifconfig command
/a option
Device names
All uppercase
VOIP-500
Directories
All lowercase
/flash
Error message
names
Initial caps
Update failed
File names
Title caps (internal caps in short file
names are acceptable for
readability)
MainLogFile.txt
BackupLogFile.txt
Menu names
Bold; title caps
Insert menu

Introduction
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Programs and
applications,
including utility and
accessory programs
Usually title caps
HyperTerminal
Toolbar button
names
Usually title caps (follow the
interface); bold
Apply
Reset
URLs
All lowercase; break long URLs
before a forward slash, if necessary
to break; do not hyphenate. The
protocol name can be omitted when
telling someone to connect.
http://www.talkaphone.com/
User input
Usually title caps; bold
Enter Password
1.5 Related Documents
WEBS-PA-1 Quick Installation Guide, version 1.0
WEBS Contact®User Manual, version 1.3.4

Introduction
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1.6 Support/Help Desk
Contact your distributor or call Talk-A-Phone Technical Support for additional information. Contact
information for Talk-A-Phone Co. is:
Address: Talk-A-Phone Co.
7530 North Natchez Ave.
Niles, IL 60714
Telephone: [phone]
Fax: [phone]
E-mail: [email protected]
Web: www.talkaphone.com

Overview of the WEBS-PA-1
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2 Overview of the WEBS-PA-1
The WEBS-PA-1 is an indoor area paging unit that allos for IP based paging in a WEBS®system,
which can include other WEBS®-enabled mounts (Models WEBS-MT/R, WEBS-PM, WEBS-WM,
WEBS-CM-2). The WEBS-PA-1 receives IP pages from a Paging Command Unit on a Local Area
Network with a single subnet or from Zone Command Units on LANs with multiple subnets.
2.1 Physical Description
The WEBS-PA-1 indoor area WEBS Paging units is housed in an attractive 16 gauge brushed
stainless steel enclosure. The PCB is conformal coated and provides user connections for line-level
audio output, network interface, power, and auxiliary relay outputs. The WEBS-PA-1 contains a single
12 watt speaker. Check www.talkaphone.com for an updated information
2.1.1 Front & Side View
Figure 1 Front and Side Views

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2.1.2 Internal View
Different connectors are available on the PCB as shown in the below diagram.
Figure 2 Internal Printed Circuit Board (PCB) view showing various connectors
S/N
Connectors
Description
1
RESET BUTTON
Reset button is a small push button to reset the
WEBS-PA-1.
2
EARTH GROUND
CONNECTOR
Earth ground connector should be used to connect
appropriate grounding, based on your mount.
3
AUXILIARY OUTPUT
(1-3)
3 closed-contact auxiliary outputs; opto-isolated (Opto-
isolators with a minimum rating of 120mA at 120V AC and

Overview of the WEBS-PA-1
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S/N
Connectors
Description
DC) from the main board and data line.
4
N/A
N/A
5
PRIMARY ETHERNET
PORT (PoE)
RJ-45 connector with PoE support for connecting
10/100BASE-T Ethernet.
6
SECONDARY
ETHERNET PORT
RJ-45 connector for connecting any additional IP device
(e.g. IP Camera, notebook computer). This port does not
provide PoE.
7
POWER SUPPLY
INPUT
Local power (12VDC, 24V AC/DC).
For selection of power supply between 12VDC and 24V
AC/DC (Refer to 1.5 Related Documents: WEBS-PA-1
Quick Installation Guide, version 1.0
NOTE: Dedicated line regulated power supply required.
8
LINE LEVEL AUDIO
INTERFACE
3.5mm audio jack to connect to an external amplifier.
9
SERIAL INTERFACE
DB9 connector for serial console access.

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3 Getting Started
The following are prerequisites for configuring the WEBS-PA-1 Communications Module.
1 PC must have the following specifications. The PC does not need to be connected to the
Communications Module permanently. All configuration and monitoring functions can be done
remotely via the network.
i. Mozilla Firefox 3.5, 3.6, 4 or 5, Internet Explorer 8 or 9.
ii. COM port, if using the serial console for programming. The available COM port number
will need to be known (e.g., COM1, COM2).
2 Power over Ethernet (PoE) or optional 12/24V DC power supply to power up the Communications
Module.
NOTE: Dedicated line regulated power supply required.
3 Provide the WEBS-PA-1 with a proper Ethernet network connection.
4 Decide whether the Communications Module should be configured for DHCP or static IP address
(network dependent). If the network requires static IP addresses, an available static IP address
should be assigned by the Network Administrator.
Power up the WEBS-PA-1 by connecting a 12V DC or 24V AC/DC power supply to the Power Supply
Input (Refer to 1.5 Related Documents: WEBS-PA-1 Quick Installation Guide, version 1.0
or by connecting to a PoE Layer 2 switch by connecting via the Primary Ethernet Port (WAN).
NOTE: If not using PoE, a dedicated line regulated power supply is required.
Configuration Using the Web GUI
1 Connect the Ethernet Cable to the Primary Ethernet port on the phone. By default, the WEBS-PA-
1 is pre-configured with a default static IP address of 192.168.1.10. Note that you must select the
appropriate Ethernet cable
1
(straight or crossover) depending on the peer device to which it is
being connected.
2 Change the IP address of the connected PC to be on the same subnet as the default IP address
of the WEBS-PA-1 (e.g., 192.168.1.3).
3 Open the Web browser and connect to the URL http://192.168.1.10.The browser prompts for
authentication
2
.
4 Enter the default Username as admin; and default Password as admin@123
3
. After
authentication is successful, you are redirected to the Home page.
1
In general crossover cable is used to connect similar devices (computer to computer).
2
In case you are not prompted for authentication, Refer to Appendix B: Troubleshooting and Maintenance

Getting Started
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5 On the Network Menu, click IP Settings.
To setup the WEBS-PA-1 for a Static IP (Manual Configuration), select the Static IP/Manual
(Refer to 4.4.1 IP Settings) option, and change the IP Address, Subnet Mask, and Gateway
according to the network where the WEBS-PA-1 is being deployed. Press Apply to save the
settings.
To setup the WEBS-PA-1 for DHCP (Automatic Configuration), select the DHCP option, for the
DHCP server on the network to provide a dynamic IP address. Press Apply and Reboot the
device to get an IP address from the DHCP server.
6 Disconnect the Ethernet cable from the PC and plug it to the required network port.
7 Access the WEBS-PA-1 Web Interface using the newly assigned
4
IP address.
Configuration Using the Serial Console
1 Connect a null modem serial cable (DB9 Male to DB9 Female) from the serial port on the WEBS-
PA-1 to the COM port on the PC determined above in step 1-ii.
2 Open your preferred serial console application (e.g., HyperTerminal or TeraTerm) on the PC and
specify the following settings:
•Baud rate (bits per second): 115200 bps
•Data bits: 8
•Parity: None
•Stop bits: 1
•Flow control: None
3 Create ipsettings.txt file using vi ipsettings.txt and configure the IP settings as per your network.
The below settings are meant for static configuration, for DHCP settings use NetworkMode = 1
4 Save the file (switch to command mode and use: wq followed by enter)
5 Run the configuration application to update the Communications Module IP configuration as
follows:
configApp admin admin@123 ipsettings.txt
For other configuration options, refer to Chapter 4 Using the Web GUI and Chapter 5 Using the
Serial Port.
3
It is recommended to change the password and make note of it after the installation.
4
In case of DHCP, determine the new IP address using ifconfig command on serial console or ask your DHCP server
administrator.

Using the Web GUI
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4 Using the Web GUI
This section describes various configurable options available from the Web Interface of the
Communications Module. It is the primary interface for configuring and monitoring the
Communications Module. You must assign an IP address (Refer to 4.4.1 IP Settings) before
configuring the features of the Communications Module.
4.1 Web GUI Layout
This section describes the layout of the Web GUI.
Figure 3 Using Web GUI
The Web GUI layout is divided into four sections:
1 Header: The Header section displays Talk-A-Phone Logo and product title “Communications
Module”. The right side of the header has the Refresh, Help, and Logout buttons. The Refresh
button is used to reload the content section. The Help button provides help content from the Talk-
A-Phone website. The Logout button logs out the user. The Apply button will not be grayed out if
the content pane (3) contains configurable parameters. The Apply button is used to save
configuration changes to the WEBS-PA-1.
1
3b
2
3a
4
3
3c

Using the Web GUI
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2 Menu: The menu page provides links to different menus and submenus available on the WEBS-
PA-1.
3 Content: The top part of the content section is used for Page Title (3a) and Status (3b) for any
operation. Bottom part of content pane (3c) is used for displaying configurable fields when a
menu or a submenu is selected. All the fields (text boxes/dropdown) display allowed field ranges.
4 Footer: The Footer section displays the Talk-A-Phone copyright statement.
To update the WEBS-PA-1 configuration, the user must press the Apply button. After clicking Apply
the status will be displayed in the “Status” section of the Content section (3b).
Note: When a configuration change is in the process of being applied, an message
appears.
An message appears for the successful update.
An message appears if the input is incorrect. Incorrect inputs are marked with red.

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4.2 Web Application Menu
This section provides a preview of the WEBS-PA-1’s Web Menu hierarchy/organization.
Figure 4 Application Menu

Using the Web GUI
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4.3 Home
The Home page displays WEBS-PA-1 information and contact information for Talk-A-Phone.
Login →Home
Figure 5 Home
Field Name
Description
Device Mode
This indicates the type of device. For example,
0BS indicates a device having 0 buttons and a
speaker.
Firmware Version
Indicates the version of the WEBS-PA-1
firmware.
Bootloader version
Indicates the version of the bootloader that is
used during startup (booting) of the
Communications Module. The bootloader
version is independent of the firmware version.
MAC Address
Indicates the number assigned as the
Communications Module’s unique MAC
address.

Using the Web GUI
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4.4 Network
4.4.1 IP Settings
The IP Settings page allows you to configure the IP settings and the hostname of the
Communications Module.
Login →Network →IP Settings
Figure 6 IP Settings
To set IP settings:
1 Select DHCP –Automatic Configuration OR Static IP - Manual Configuration.
2 Enter network details IP Address, Subnet Mask,Default Gateway of your network for Static IP -
Manual Configuration.
3 Enter DNS Server to resolve domain name.
4 Enter Hostname.Use unique identifier for each device on the network.
5 Click Apply to save settings.
1
2
3
5
4

Using the Web GUI
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4.5 VoIP
4.5.1 Paging Settings
The WEBS-PA-1 Communications Module is used as a paging device by a WEBS Contact®Server.
The page can be outputted through the line level output.
Login →VoIP →Paging Settings
Figure 7 Paging Settings
To configure paging settings:
1 Select Speaker to send the incoming audio page to the attached speaker. The Line Level Output
option is only available for specific models.
2 Click the drop-down menu to adjust the Output Gain for all incoming pages before sending to the
selected audio paging output. Each level adjustment corresponds to approximately 3dB.
3 The Communications Module displays Unregistered or Registered @ <WEBS_Contact_Server_IP
Address> for Registration Status on the WEBS Contact®Server.
4 It is strongly recommended to deregister the device from the WEBS Contact® Server. In error
situations where the WEBS Contact® Server is unable to deregister the device, select Deregister
check box to clear the registration status.
5 Click Apply to save settings.
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5
2
3
4