Talkswitch TS-100 Setup guide

Owner’s
Instruction Manual
TalkSwitch TS-100
Multi-Feature Telephone

TS-100 Owner’s Manual
PLEASE READ THIS MANUAL
BEFORE INSTALLING
OR USING YOUR NEW
TELEPHONE EQUIPMENT.
i

TS-100 Owner’s Manual
Table of Contents
Telephone Part Identification.................................................. iii
Telephone Display Iddentification ..........................................iv
Important Safety Instructions .................................................... v
Telephone Usage.......................................................................... 1
Telephone Features .................................................................... 4
Using The Telephone With TalkSwitch.................................... 8
Customizing The Telephone for Talkswitch .........................10
Caller ID Features ...................................................................... 11
Telephone Service Problems ..................................................16
Maintenance Information .........................................................16
Telephone Repair.......................................................................16
Troubleshooting .......................................................................... 17
FCC Information..........................................................................18
Limited Warranty........................................................................19
Additionalsupportmarterialscanbefoundat
www.talkswitch.com/support
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TS-100 Owner’s Manual
Telephone Part Identification
1
2
3
4
5
6
78
9 11121314151617 1810
19
20
21
27
28
29
30
31
32
33
34 35 36 37 38 39
1 HandsetHook
2 StoreButton
3 VolumeButton
4 MuteButton
5 MemoryDialButton
6 HandsetCordJack
7 LineCordJack
8 DataCord Jack
9 HookSwitch
10 DeleteButton
11 ReviewUp/Down Buttons
12 LCDDisplay
13 MenuButton
14 Green Message /
ExtensionInUseLED
15 RedNewCallLED
16 DialButton
17 PBX24/90VMessageLED
18 Multi-AngleDisplay
19 Hold/FlashButton
20 OptionsButton
21 Transfer
22 CancelTransfer
23 Conference
24 Do not Disturb
25 Voicemail
26 5 Auto Memory Buttons
27 Tone/ PulseSwitch
28 Ringer Volume Switch
29 SpeakerphoneVolume
30 2.5mmHeadsetJack
31 Headset On/Off Switch
32 RJ-Type HeadsetJack
33 Microphone
34 HoldLED
35 HoldButton
36 Speakerphone/HeadsetLED
37 Speakerphone/HeadsetButton
38 RedialButton
39 PauseButton
22
23
24
25
26
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TS-100 Owner’s Manual
12 3 4 5
7
1 &
2
6
7
8
9
1 ExtensionInUseicon. Thisicondisplays,alongwiththeMESSAGELED
whenever any phone is using the phone line.
2 Voice Mail MessageWaiting. WhenusingCentral OfficeorTalkSwitch
VoiceMail,thisicondisplaysandtheMESSAGELED illuminateswhena
new message is waiting.
3 CurrentTime
4 CWdisplayswhenyou receive acallonthe same line youarecurrently
using(CallWaiting)
5 CurrentDate
6 Call # displays when viewing Caller ID. This shows the order of the
data you are viewing.
7 NEWdisplaysandthe NEW CALLLEDilluminateswhen new Caller ID
dataisreceived. ToclearthisiconandturnofftheNEWCALLLED,you
needto review theCaller ID information.
8 Phonenumberdataof incoming and outgoingcalls.
9 Alpha/numeric data. Displays Caller ID names,phone status, andline
status.
Telephone Display Identification
iv

TS-100 Owner’s Manual
Important Safety Instructions
Always follow basic safety precautions when using your telephone equipment to
reducethe risk offire, electrical shock, and injury.
1.Read and understand all instructions in the Owner’s Instruction Manual.
2.Read all warnings and follow all instructions marked on the product.
3.Unplug this product from the wall outlet before cleaning. Use a damp cloth
forcleaning. Do not use liquid or aerosol cleaners.
4.Do not use the telephone near water. For example, do not use near a bathtub,
wash bowl, kitchen sink, laundry tub, swimming pool, or in a wet basement.
5.Do not place this product on an unstable cart or stand. The product may fall
causingserious damageto theproduct.
6.Use only the type power source indicated on the label. If you are not sure of
the type power supply to your home, consult your dealer or local power company.
7.Do not place any objects on the telephone line cord. Do notlocatethe telephone
where the line cord will be walked on.
8.Do not block or cover ventilation slots and openings in the bottom of the
telephone.Theopeningsshouldneverbeblockedbyplacingthe telephone on a bed,
sofa, rug, or other similar surfaces. The telephone should never be placed near or
over a radiator or heat register. The telephone should never be placed in a built-in
installationunless proper ventilationis provided.
9.Never spill liquid on the telephone or push objects of any kind through
ventilation slots.Liquid or objectsmay touch dangerous voltagepoints or shortout
parts that could result in a risk of fire or electrical shock.
10.Do not disassemble this product. Opening or removing covers may expose you
to dangerous voltages or other risks. Incorrect reassembly can cause electrical
shock when the product is subsequently used.
11.Do not overload outlets and extension cords. Some telephones require AC
power from an outlet. Overloading the outlets can result in the risk of fire or electric
shock.
12.Avoid using a telephone during a local thunderstorm. There may be a remote
riskof electricalshock fromlightning.
13.Do not use a telephone to report a gas leak in the vicinity of the leak.
14.Unplug the telephone from the wall outlet and refer servicing to qualified
service personnel under the following conditions:
• Whentheline cord is frayedorplugs damaged.
• Ifliquidhas been spilled intothetelephone.
• Ifthe telephone hasbeen exposed torain or water.
• If thetelephonedoes not operateproperlyby following theoperating instructions.
(Adjust onlythose controls covered bythe operating instructions. Improper
adjustmentofother controls may resultindamage and will oftenrequireextensive
workby a qualified technicianto restore theproductto normal operation.)
• Ifthetelephonehasbeendroppedorthehousingdamaged.
• Ifthetelephoneexhibitsdistinctchangein performance
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TS-100 Owner’s Manual
Telephone Usage
INSTALLATION
1. Connect the adapter. Plug the large part of the adapter into the wall outlet and the
adaptertiptothejack at the rear side of unit. (Use only 9V DC.200mA,centerpositive
Class2 adapter.)
2. Connect thetelephonelinecord.
a. To connect to TalkSwitch
• Use thenew line cordto connect theLINEjack of yournew caller IDphone to
themodular wall jackassociatedwith your TalkSwitchextension.
b. To connect to a phone line.
• Usetheexisting line cord suppliedtoconnect the LINE jackofyour answering
machinetothe wall modular line jack.
• Usethe new line cord suppliedto connectthe telephone’s jackof yournew
CallerID phonetothePHONEjackofyouransweringmachine.
• Setyour answeringmachine to answer the phone after 2or morerings.
3. Follow the procedure “Unit Setup” to set up your unit.
4. Placethe unit on a flat tableormountitonawall.Ifyoudesiretoplaceitonawall,use
thewallmount bracket andshort line cordsuppliedto accomplish thewall mounting.
24/90V MESSAGE WAITING LAMP
Ifyourphone is installedbehind a differentPBXthan TalkSwitch,youwill need tosetthe
MWswitchinorderto receive the Message Waitingindication.
TalkSwitch uses FSK Message Waiting Indicator. This light in the upper right
corner is not used for FSK Message Waiting Indicator. The green ‘Message’
indicator above the Caller ID display will light when new messages are left in
your voice mailbox.
1. TousewithadifferentPBX, remove thedirectorycoverbymovingtheholdingclip up,
andpulling theclear coverup.
2. Once the directory cover is removed, locate the switch below the holding clip.
3. For 90V PBX Message Waiting Indication, move the switch to the position marked
“90V”. For 24V PBX Message Waiting Indication, move the switch to the position
marked“24V”. Ifconnectingdirectlyto telephone lines, move theswitchtothecenter
“OFF”position. (See followingpage)
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TS-100 Owner’s Manual
Wall Jack Mounting Views
Wall Mounting Bracket Positions
Wall
Desk
12
34
Desk top position Wall mount position
Wall Jack
AC POWER
ADAPTER
Handset Hook
WALL
WALL
4. Replace andsecurethedirectorycover by placing thedirectorycoveronand moving
theholding clipdown.
Warning: SettingthisswitchinapositionotherthanOFFcancausethis
phoneto function incorrectly. When enabled,this feature is
for certain PBX systems, and not meant for direct Central
Office (CO) interface. If connecting to TalkSwitch or CO
telephonelines,make sure this switchissetto OFF.
WALL MOUNT INSTRUCTIONS
1. Install wallmountbracketinwallmountposition and route cords as shownindiagram
below.
2. Connectthe adapter and the line cord.SeeSteps2&3onprecedingpageforspecific
instructions.
3. Push out the handset hook and reattach in opposite direction for the wall mount
position,plugthecoiledcordinto the handset, and thenplugtheotherendof the cord
intothe case.
4. Place thehandset on thebase.
Telephone Usage
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TS-100 Owner’s Manual
FACTORY PRESETS
The following table shows you the factory settings for your unit:
Display Setting
Language English
LCDContrast 3
AreaCode no setting
LDSCode 1
AccessCode - <-No Hunt Groupselected
Note: Afteryouhave set upthe unitcompletely for thefirst time, usethe
MENUbuttontoreviewor reprogramtheLanguage,Contrast,Area
Code,LDSCodeor Access Code.
SETUP
After the adapter is connected, the display will show as indicated below for setting
1. [SETLANGUAGE]appearsonthedisplay.PresstheREVIEW
UP( )buttontoselect the language. E-English, F - French,
S - Spanish, and then press the DIAL button to confirm the
selection.
2. When [LCD CONTRAST] appears, press REVIEW UP ( )
button to set the contrast darker, and then you can press
REVIEW DOWN ( ) button to set the contrast back to the
preset.
3. When[SETAREACODE]appears,useREVIEWUP( )button
and REVIEW DOWN ( )button to set yourlocalarea code.
REVIEW UP ( ) button - to change the digit from -. 0 to 9
REVIEW DOWN ( )button -tomovetothenextdigit.
When you are finished setting the local area code, press
Dial.
4. When [SET LDS CODE]appears, press REVIEW UP()
button to change the long distance code from -, 0, 1, 2, -9.
When youarefinished, Press DIAL. The display willindicate
asshown(Stand-ByScreen)andbereadytoreceiveincoming
calls. You have to set the LDS code as 1 when you are in the USA or Canada.
5. When[SETACCESSCODE]appears,useREVIEWUP( )buttonandREVIEWDOWN
( ) button to set your access code. The Code can range from _ to 9. The Access
Code is used to obtain an outside line when using TalkSwitch (without ‘Direct Line
Access’enabled and some Centrex applications. This feature can be used with
CallerIDand Memory Locations. Ifyoudonothave‘DirectLineAccess’enabled,then
set this code to ‘9’.
6. The time and date are automatically set when a caller ID (CID) number is received.
Theunitwillkeepthecurrenttimeaccurately, and is updated each time a CIDnumber
isreceived.
E
SET LANGUAGE
2
LCD CONTRAST
- - -
SET AREA CODE
1
SET LDS CODE
Telephone Usage
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TS-100 Owner’s Manual
Telephone Features
PULSE AND TONE DIALING
1. If your telephone line accepts a touch-tone dialing, set the PULSE/TONE switchto
the Tone position. In order for the phone to function properly with TalkSwitch, this
switch must be set to Tone. If your telephone line requires a rotary (pulse) dialing,
setthe PULSE/TONE switch tothePulse position.
Note: Inorderfor the CallerID callback towork (see Usingthe Caller ID
Function),youmustsetthePULSE/TONEswitchtotheToneposition.
RECEIVING A PHONE CALL
1. Be sure the RINGER switchis setto the HI or LOW position.
2. When the phone rings and the caller’s information shows on the display window
(refertoUsing the Caller IDFunction),liftthehandsetorpresstheSPEAKERPHONE
buttonand begin your conversation.
3. Set theRinger switch tothe OFF position whenyou do notwant tobe interrupted by
the phone ringing. Remember to set the ringer switch back to Hi or Low when you
want to receive calls again.
PLACING A PHONE CALL
1. Lift thehandset or presstheSPEAKERPHONE buttonand wait foradial tone.
2. Dial the telephone number you wish to call. The number will appear on the display
window.
SPEAKERPHONE BUTTON
(ACAdaptor must beused to ensureproper function)
1. ReceivingIncomingCalls
a. When thephonerings and the callersinformation shows on thedisplaywindow
(refer to Using the Caller ID Function), press and release the Speakerphone
button and talk normally into the built-in microphone from a distance of 5-6
inches.
b. YoucanadjustthevolumeofthecallersvoicebyslidingtheVOLUME CONTROL
on the right side of the phone.
c. Aftertheconversationhasfinished,presstheSPEAKERPHONEbuttontohang
up.
2. ToMakeACall
a. PressandreleasetheSPEAKERPHONE button.
b. Whenyou hear a dial tone, dial the number or press the auto memory button just
as you would on any other push-button telephone. The number will appear on
the display window.
c. When your party answers, adjust the sound level of his or her voice by sliding
the VOLUME CONTROL locatedontheright side ofthe phone.
d. After theconversationhas finished, press SPEAKERPHONE to hangup.
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TS-100 Owner’s Manual
DURATION COUNTER
A built-in counter will start counting from your reference 6 seconds after you lift the
handsetor6 seconds after youdiala telephone number.
MUTE BUTTON
Press MUTEto speakwithoutthe person onthephone hearing your conversation. The
MUTE Indicatorwilllightupandremainlighteduntilyouresumeyourconversation. To
resumeyourconversation, press MUTE.The MUTE indicator will go outandyour call
cancontinue.
AUTOMATIC MEMORY
To Store A Number In Memory:
1. Press the STORE button, [MEMORY STORING]appears on the display window.
2. Dial thetelephonenumber (15 digitsmaximum)to store inmemory.
Note: Thememorylocationscanbechainedtogether tostorenumbersof
longerlength.
3. PressSTORE again.
4. Press thedesiredmemorylocation.
•Tostore in anautomemory button (locatedonright-hand side of base)- Press
1, 2, 3, 4, 5.
•Tostore in akeypadmemory location -Pressone of thekeypad buttons (l, 2,3,
or 0).
5. Use pulloutmemoryindextowritein name and the memory buttonwhereitisstored.
To Dial A Phone Number In Memory
1. Lift the handset and wait for a dial tone.
2. Press anymemorylocation.
•Todial an auto memorybutton(locatedon right-band sideofbase)- Press the
desiredautomemorybutton (1, 2,3....or5).
•Todial a keypad memorylocation- press theMEM DIAL buttonfirst,and then
thedesired keypad button(1,2, 3.... or0).
3. The numberwillbedisplayed and dialed automatically.
VOLUME BUTTON
Abuilt-inamplifier feature allowsyou to increasethelistening volume inthe receiver of
thehandset when speakingwith your party.When needed, pressthe VOLUME button to
achievethree different levels. Thevolume willgo back todefault after youhang upthe
handset.
Telephone Features
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TS-100 Owner’s Manual
REDIAL BUTTON
1. If thenumber youdialed is busy,or you want to call the last number dialed again, lift
the handset, or press and release the hookswitch for a new dial tone.
2. Press REDIAL.The numberwill appearon thedisplay window.
3. The lastnumbercalled(31digits maximum) will automaticallyberedialed.
Note: Ifyou use ahuntgroupsuchas‘9’toget external dialtone first,you
may encounter problems with dialing out since it takes time for
TalkSwitchto switch from internal dialtone to externaldialtone so
the 1st digit of the phone number may be missed by the phone
company.
PAUSE BUTTON
ThePAUSE buttonallowsyoutoinsert a 3.6-second pause in thedialingsequence.This
isparticularly useful if you areconnected to aPABX systemwhere you must dial an
accesscode(usually the number 9)toobtain an outsideline.
1. Pressthe PAUSEbutton once and release at any point in thedialingsequencewhere
a pause is desired.
2. The PAUSE button can bepressed more thanonce tocreate a longerpause.
HOLD BUTTON
1. To place a call on hold using TalkSwitch, be sure to use the HOLD/FLASH button
located at the top right NOT the HOLD button located at the bottom left. The HOLD
buttonlocatedat the bottomof the phoneshouldonly be usedwhenthe phone isnot
connectedto a phone system.
2. To retrievea callersimply press HOLD/FLASH + ‘7’.If you hung up the phone after
puttinga callon hold, the phone will ring backwithin 60seconds. Answer the phone
and you will be connected to the caller.
HOLD/FLASH BUTTON
Thistelephoneprovides a linebreaksignal for puttingcallerson hold ortotransfer calls.
1. To place a call on hold using TalkSwitch, be sure to use the HOLD/FLASH button
located at the top right not the HOLD button located at the bottom left. The HOLD
buttonlocatedat the bottomof the phoneshouldonly be usedwhenthe phone isnot
connectedto a phone system.
2. To retrievea callersimply press HOLD/FLASH + ‘7’.If you hung up the phone after
puttinga callon hold, the phone will ring backwithin 60seconds. Answer the phone
and you will be connected to the caller.
Flashcanalso be used whenstoringnumbers in memory locationswhenDirect Line
Accesshasbeen enabled onLocalExtensions connected to TalkSwitch.
Telephone Features
6

TS-100 Owner’s Manual
HEADSET COMPATIBLE
Thistelephonewillaccepta2.5mm cell phone-style headset oranRJ-typeheadset. To
enableheadset mode, movetheswitch on theright side ofthephone (see Page7 for
switchlocation) totheONposition. TheSPEAKERPHONEbutton isusedtoconnector
disconnectfroma call.
Note:With the headsetswitchturnedtotheONposition, thespeakerphone
featurewill be disabled.
DATA PORT
Thisis a connection whichis in parallelwith the telephone line. Itallows the connection
ofadevice such asamodem, caller ID, orananswering machine.
CALL WAITING DISPLAY
CallWaitingCaller ID tells youthereis another call waiting,andletsyou know whothe
calleris beforeyou answerit. The call waiting information will be shown on the unit’s
display.
The CALL WAITING (CW)symbolwill flash for16seconds along withthetelephone
numberand name of the personwho is oncall waiting.If connected toTalkSwitch,press
theFLASH button twicequickly toput the existingcall on holdand answerthe new call.
Note: Itisrecommended that youdo not useCall Waiting inconjunction
withTalkSwitchasitisimpossibleforthesystemtohandleasecond
callautomaticallywhilethe1stcallisbeinghandledbythesystem.
PM 8:59 9/24 NEW 36
555-1234
JACK SMITH
CALL#
+9
CALL WAITING SYMBOL
Telephone Features
7

TS-100 Owner’s Manual
Place a caller on hold
Thecaller hears music-on-hold andis waiting for
youto either transfer the call,or pick it back up
Take a caller off hold
You are now re-connected with the caller.
Transfer a caller
Example transfers the
calltoextension114.
You then have two choices …
1. Wait for the extension to pick up or
i) Once the extension picks up the phone
you may talk to them while the caller is
stillonhold.
ii) If they want to speak to the caller, you
hangupyour extension, and thecalleris
immediately connected to the other
extensionor,
iii) If they do not wantto speak tothe caller,
or the line was busy, you will need to
cancel the transfer by pressing
Now you are reconnected to the caller.
2. Hang up your extension immediately
The call is transferred to the office
extensionimmediatelyuponhangingup
thephone.
Undersomesituations the call may bounce
back to you. In this case, you will hear
astutter ringfollowed bya long pause.
Simplypickupthephoneandyouare
re-connectedtothecaller.
Transfer to voicemail?
Example transfers a
callertovoicemailtoextension114
Hangupthephonetocompletethetransfer.
Using The Telephone With TalkSwitch
TheTS-100Phone is designed toworkspecifically with the completelineofTalkSwitch
PhoneSystems. Youmayskip this sectionif you arenotusing a TalkSwitchin
conjunctionwiththis phone.
hold /flash
hold /flash
transfer
transfer 114
transfer *
transfer 114
*
canceltransfer
Note:Ifusing the phone
with TalkSwitch it is
recommendedthatyou
doNOTusetheHOLD
buttononthephone. Use
the instead.
hold /flash
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TS-100 Owner’s Manual
Cancel a Transfer?
You are now connected with the caller, and any
transferyouattemptedhas been aborted.
Make a Conference Call
3 Local Extensions
1. Establish acall with a local extension.
2. Place localextensionon hold.
3. Call thesecondlocal extension.
4. Connect thethree extensions.
2 Outside / 1 Local Caller
1. Establish a call with an outside party.
2. Place theoutside party onhold.
3. Establish asecond call with anoutside party.
4. Connect thethree parties.
Do No Disturb
TogglesDo Not Disturb ‘On’and‘Off’. Aprompt
willinform youof thenew mode settings.
Retrieve Voicemail
Accessto yourvoice mailbox. We strongly
recommendthat you passwordprotect your
voicemailbox. Youmaywish to pre-program
yourvoicemail soft-key aseach extensionwill
havea uniquevoicemailboxnumber
Making Outbound Calls
Call an outside number
Intercom call to an extension
Leave a voicemail message
canceltransfer
hold /flash
conf.
hold /flash
conf.
do not disturb
vmail
9+ tel # tel #
x xx x xxhold /flash
x xx
*x xx
*
hold /flash
DirectLine Access EnabledHuntGroups
Note: VoicemailandDoNotDistrubfeaturesmayneedtobereprogrammed
if you are using Direct Line Access. See the following page for
details.
Using The Telephone With TalkSwitch
xrepresents any number on the key pad from 1 to 9
9

TS-100 Owner’s Manual
2. The 'donot disturb' button should be
reprogrammedwith
a.
b.
c.
d.
e.
f.
Customizing the Telephone For Talkswitch
Your TalkSwitchphonehasall features automaticallyprogrammedfor you, however
thereare a fewmodifications youmay like todo to customize the phonefor your use.
Voicemail
You willneed to programthe voicemailbutton for yourown voice mailbox. As each
person'smailboxnumber is differentthisfeaturecannot be pre-programmed. Follow
thesesteps …
1. Determine your voicemailbox number. It isusually the sameas your extension, and
isnumbered between 111, and118.
2. Power on your TalkSwitch Phone by plugging it into the AC power.
3. Once the phone has powered on, press the following keys
a.
b.
c.
d. (or your voice mailbox number)
e.
f.
Direct Line Access:
Ifyou have DirectLine Accessenabled for thisphone you willneed makethe following
changes,otherwise you mayskip this section.
1. Youhave direct accessto outsidelines, so thereis noneed to dial '9' beforeyou dial
yournumber.
STORE
*
*
11 1
STORE
vmail
STORE
*
62
STORE
hold /flash
do not disturb
STORE
*
*
11 1
STORE
vmail
3. The 'vmail' button should be re-
programmedwith
a.
b.
c.
d.
e. (mailbox number)
f.
g.
hold /flash
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TS-100 Owner’s Manual
Caller ID Features
MESSAGE LIGHT
Anindicator markedNEW CALL willlightup to let you knowwhen there arenew calls
received.
Ifyou have aTalkSwitch voice mailboxassociated to thelocal extension wherethis
phoneisconnected, another indicatormarked MESSAGE will flash toalertyou of new
messages.Dial‘* * +your extension number’to accessmessages. If DirectLineAccess
isenabled,youwill need topressHOLD/FLASH first.
TheMESSAGE indicatoralsomonitorsthe unit’ssituation.Whenthephone is inuse,the
MESSAGEindicatorwillbeoncontinuously. If the indicator is flashing quickly, it means
thephoneis ringing. If itisnot ringing andthelight is flashing, theunithas experienced a
poweroutage. Take the handsetoffhookthen back onhook again to stopthe flashing
light.
MESSAGE WAITING
Thisunit’sMESSAGEWAITINGDETECTIONisforbothFSKandStutterToneSystems.
IF YOUR SERVICE IS FSK (Including TalkSwitch):
1. Ifyou haveavoicemailboxservicefromthephonecompany,theMESSAGEindicator
willflash and [MESSAGEWAITING] will appearon the displayfor 20 secondswhen
a message waiting signal (on) from the Central Office or TalkSwitch is received.
2. The MESSAGE indicator will go off and [MSG WAITING OFF] will appear for 20
secondsifthemessagewaitingoffsignal is sent from the Central officeorTalkSwitch.
IF YOU ARE IN AN AREA WHERE AN FSK SIGNAL IS NOT AVAILABLE:
1. Thisunit will check your line for a stutter dial tone every time you hanguporeachtime
acallgoesunanswered. The MESSAGEindicatorwillflashwhenthereisa message
waiting.
2. You may experience some delay in seeing the MESSAGE indicator light up even
thoughthere are messages in yourrnail box.This delay is due toregulatory matters
anddoes notindicate a problem with the unit.
Thisunitmaynotbeactivatedordeactivatedundercertainconditions.For example,
whenyou retrieve yourmessage froman outside phone(not your own telephone
number),theMESSAGE indicatormay not be canceled when you return home.Ifyou
experiencethissituation,pickupthereceiver and hang up. TheMESSAGE indicator will
cancel.
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TS-100 Owner’s Manual
00
- END OF LIST -
CALL#
AM 8:59 8/24 NEW 06
765-555-1234
JOHN SMITH
RPT
CALL#
REPEAT SYMBOL
NEW SYMBOL
AM 8:59 8/24 NEW 05
TOTAL CALLS 06
CALL#
AM 8:59 8/24 NEW 06
TOTAL CALL 08
NEW SYMBOL
TOTAL NEW CALLS
RECEIVING CALLS
1. When thetelephoneis not inuseand a newcallis received, thedisplaywill show the
NEW symbol,the phone number, the callers name,and time anddate ofthe call for
20 seconds. The RPT (repeat) symbol will appear if the call has come in more than
once.
2. After 20seconds withno activity, the display will default to the Stand-By screen and
remainon until another call is received or a button is pressed.
REVIEWING CALLS
1. When theNEW symbolis flashing on the Stand-By screen, you have new incoming
calls.NexttotheNEW symbol is the total number of new calls. Press theREVIEW UP
() orREVIEW DOWN ( ) button to review the incoming stored calls.
2. The NEW symbol attached to each call will be removed after you review the call.
3. If the NEW symbol is still flashing when the display goes back to the Stand-By
screen, there are new calls that you have not yet reviewed.
4. The reviewednumber can be stored into any of the auto memory buttons or keypad
memorylocations by pressingtheSTORE buttonfirst,then oneofthememorybuttons
5. When you have reached the end of the call records, the display will indicate [-END
OF LIST- ], confirming there are no more calls stored.
Note: Ifthetelephonenumberreceivedismorethan 10digits,theunitwill
onlystorethe first 10 digitsintomemory.
Caller ID Features
12

TS-100 Owner’s Manual
AM 8:59 8/24 NEW 06
765-555-1234
JOHN SMITH
RPT
CALL#
AM 8:59 8/24 06
DELETE ALL?
CALL#
DELETING CALLS
1. Todeleteanindividual call: When reviewing calls, you can deleteanindividualcallby
pressingtheDELETE buttononce.Thedisplaywill be erased line by lineandtherest
of the records will be renumbered.
2. To delete all calls: When reviewing calls, you can delete all calls by pressing and
holding DELETE for more than 3 seconds. Then [DELETE ALL]’will appear. Press
DELETEtoconfirmyoureallywantto erase all records. [-NO CALLS-]appears on the
display to show there are no calls stored in memory.
CALLING BACK FROM THE CALLER ID LIST
Whenreviewing received calls, there aretwo ways to dial thetelephone numbers
shownon thedisplay by pressing DIAL.
1. Withthe handset in its cradle (on-hook), pressDIAL.[PICKUP PHONE...]”willappear
inthe LCD display to askyou to pick up thehandset. The number will bedialed after
youpick upthe handset.
2. If you pick up the handset, review the calls, and press DIAL, the displayed number
willbedialedimmediately.
Note: TheHANDSETsymbolwilllight up in theupperleft hand corner of
theLCDdisplaywhen the handset ispickedup.
If[SETAREACODE]appearspriorto[PICKUPPHONE...]”ordialing, it means you have
notprogrammedthelocal areacode.Pleasehangupthetelephoneand program thearea
code.
1. If a local call (a telephone number with the same area code as you set) is reviewed
andits 7-digit numberdisplayed, press DIAL todial the numberdisplayed.
2. If alongdistance call (atelephone number witha different areacodethan you set)is
reviewed and its 10-digit number (3-digit area code + 7-digit telephone number) is
displayed,press DIALto dialthe number displayed.
PM 8:59 9/24 NEW 36
914-655-1234
PICKUP PHONE...
CALL#
+9
HANDSET SYMBOL
Caller ID Features
13

TS-100 Owner’s Manual
10:36 8/24 NEW 06
785 - 2883
DANIEL WHITE
CALL#
10:36 8/24 NEW 06
205 - 785 - 2883
DANIEL WHITE
CALL#
10:36 8/24 NEW 06
120 - 578 - 5288
DANIEL WHITE
CALL#
Original
785-2883 Press Option button once
[phone] Press Option button twice
1 + [phone]
PM PM PM
8:29 8/24 NEW 06
914 - 656 - 5756
SMITH JOHN
CALL#
Original
[phone] Press Option button once
1+[phone] Press Option button twice
656-5756
8:29 8/24 NEW 06
191 - 465 - 6575
SMITH JOHN
CALL#
8:29 8/24 NEW 06
656 - 5756
SMITH JOHN
CALL#
PM PM PM
OPTIONS BUTTON
TheOPTIONSbutton allowsyoutochangetheformatofthedisplayednumber The
availableformat follows:
7-digit 7-digittelephonenumber.
10-digit 3-digitareacode +7-digittelephonenumber.
11-digit longdistancecode1+3-digitareacode+7digittelephonenumber.
Ifalocalcall,andits 7-digit number is displayed:
•PressingOPTIONSoncewillchangeitto a 10-digit format(yourareacode+ 7-digit
number).
•Pressing OPTIONS twicewillchange it to an11-digit number (1+your area code +
7-digittelephonenumber).
•PressingOPTIONSthreetimes willgobacktotheoriginal7-digit telephonenumber.
For example: Your area code is 205 and you are reviewing telephone
number785-2883.Whenthedesiredformatofthetelephonenumber
isreached,press DIALtodialthe displayed number.
Note: SincetheLCDcanonly display 10digittelephone numbers, when
you change the format to 11-digits, only the first 10 digits can be
seen,but it willdial 11-digits afteryou press DIAL.
Ifalongdistancecall, and its 10-digit numberisdisplayed,
•PressingOPTIONS oncewillchangeittoan11-digit number (1+ 3-digit area code +
7-digittelephonenumber).
•PressingOPTIONStwicewillremovethe3-digit area code andchangetodisplay
onlythe7-digittelephonenumber.
•PressingOPTIONSthreetimes will gobacktotheoriginal10-digitnumber.
Forexample:yourownareacodeis 205,and you are reviewing telephone
number914-656-5756.
Whenthedesired format of thetelephonenumber is reached, pressDIAL to dial the
displayednumber.
14
Caller ID Features