Tally Dascom DL-210 User manual

User Manual DL-210 Label & Barcode Printer

Tally Dascom DL-210 User Guide V1.2
I
Important Safety Instructions (English)
Read the following instructions thoroughly before starting up your printer.
•The device and mains-socket must all times be easily accessible.
•Never carry out maintenance or repair work yourself. Always contact a qualified service
technician.
•Keep this user guide in a place which is easily accessible at all times.
•Place the printer on a solid and even base so that it cannot fall.
•Never place the printer in the vicinity of inflammable gas or explosive substances.
•Ensure the printer is connected to a socket with the correct voltage.
•Always disconnect the printer from the power before opening the device to perform
maintenance work or remedy errors.
•Do not expose the printer to high temperatures, direct sunlight or dust.
•Keep all liquids away from the printer.
•Protect the printer from shock, impact and vibration.
•Make sure that both the printer and the computer is switched off before connecting the data
cable.
•The print head will become very hot during printing; avoid contact with the print head after
printing has finished.
•Do not perform any operation or action in any way other than those provided in this manual.
When in doubt, contact your dealer or your customer support.

Tally Dascom DL-210 User Guide V1.2
II
Wichtige Sicherheitshinweise (German)
Lesen Sie bitte diese Sicherheitshinweise durch, bevor Sie den Drucker in Betrieb nehmen.
•Das Gerät und die Netzsteckdose müssen jeder Zeit leicht zugänglich sein.
•Führen Sie Wartungsarbeiten und Reparaturen keinesfalls selbst aus, sondern verständigen Sie
immer einen qualifizierten Servicetechniker.
•Bewahren Sie diese Dokumentation an einem jederzeit zugänglichen Ort auf.
•Den Drucker auf stabilem und ebenem Untergrund so aufstellen, dass er nicht zu Boden fallen
kann.
•Stellen Sie den Drucker keinesfalls in der Nähe von leicht entzündlichen Gasen oder explosiven
Stoffen auf.
•Den Drucker nur an eine Steckdose mit der richtigen Spannung anschließen.
•Wenn Sie den Drucker vom Netz trennen wollen, den Drucker ausschalten und immer den
Netzstecker an der Steckdose ziehen.
•Den Drucker weder hohen Temperaturen noch direktem Sonnenlicht und Staub aussetzen.
•Keine Flüssigkeiten mit dem Drucker in Berührung bringen.
•Den Drucker keinen Erschütterungen, Stößen oder Vibrationen aussetzen.
•Sicherstellen, dass der Drucker und der Computer ausgeschaltet sind, bevor das Datenkabel
angeschlossen wird.
•Der Druckkopf wird während des Druckens heiß. Vor dem Berühren deshalb einige Zeit abkühlen
lassen.
•Weichen Sie bei der Bedienung des Druckers nicht von den Anweisungen in der Dokumentation
ab. Bei Unklarheiten wenden Sie sich bitte an Ihren Händler oder Ihren Kundendienst.

Tally Dascom DL-210 User Guide V1.2
III
Consignes importantes de sécurité (French)
Lire attentivement les instructions suivantes avant de mettre l’imprimante en service.
•Le dispositif et la prise principale doivent toujours être accessibles facilement.
•Ne jamais effectuer soi-même les travaux d’entretien et de réparations. Contacter toujours un
dépanneur qualifié.
•Placer l’imprimante sur un support stable de façon à ce qu’elle ne puisse pas tomber.
•Ne jamais placer l’imprimante à proximité de sources de gaz aisément inflammables ou de
substances explosives.
•Ne connecter l’imprimante à une prise que lorsque la tension est correcte.
•Pour déconnecter l’imprimante de l’alimentation principale, mettre l’imprimante hors tension et
toujours débrancher le connecteur secteur de la prise murale.
•Ne pas exposer l’imprimante à des températures élevées, à la lumière directe du soleil ou à la
poussière.
•Ne pas mettre l’imprimante en contact avec des liquides.
•Ne pas exposer l’imprimante à des chocs, impacts ou vibrations.
•S’assurer que l’imprimante et l’ordinateur sont hors tension avant de connecter le câble de
données.
•La tête d’impression est brûlante pendant l’impression. C’est pourquoi laissez-la refroidir
quelques instants avant d’y toucher.
•N'exécutez aucune opération ni action d'une autre manière que celle indiquée dans ce manuel.
En cas de doute, veuillez contacter votre distributeur ou service après-vente.

Tally Dascom DL-210 User Guide V1.2
IV
Indicazioni di sicurezza importanti (Italian)
Prima di mettere in funzione la stampante, leggere attentamente le seguenti indicazioni.
•Il dispositivo e la presa di corrente devono essere sempre facilmente accessibili.
•Non eseguire mai da sé gli interventi di manutenzione e riparazione, ma rivolgersi sempre a un
tecnico di assistenza qualificato.
•Conservare le presenti istruzioni per l’uso in un luogo sempre accessibile.
•Collocare la stampante su una superficie stabile, per evitare che cada a terra.
•Non collocare la stampante in prossimità di gas facilmente infiammabili o di sostanze esplosive.
•Collegare la stampante a una presa di corrente con tensione adeguata.
•Per scollegare la stampante dalla rete di alimentazione, spegnere la stampante e disinserire
sempre il connettore di rete dalla presa.
•Non esporre la stampante ad elevate temperature né alla luce solare diretta e alla polvere.
•Evitare il contatto della stampante con liquidi.
•Non esporre la stampante a colpi, scosse o vibrazioni.
•Verificare che la stampante e il computer siano spenti prima di collegare il cavo di trasmissione
dati.
•Durante la stampa, la testina si surriscal-da notevolmente. Prima di toccarla, se necessario
opportuno quindi lasciarla raffreddare qualche istante.
•Non eseguire alcuna operazione o azione se non nella maniera descritta nel presente manuale. In
caso di dubbio, contattare il rivenditore o dalla società incaricata dell’assistenza.

Tally Dascom DL-210 User Guide V1.2
V
Instrucciones de seguridad importantes (Spanish)
Lea las siguientes instrucciones con esmero antes de poner la impresora en servicio.
•El dispositivo y la toma de corriente deben estar ubicados de forma que sea fácil acceder a ellos.
•Nunca lleve a cabo trabajos de mantenimiento o reparación Ud. mismo, sino consulte a un
técnico de servicio calificado.
•Guarde las presentes instrucciones de servicio en un lugar de fácil acceso en cualquier momento.
•Ponga la impresora sobre un base estable de manera que no pueda caer al suelo.
•Nunca coloque la impresora en la vecindad de gases de fácil inflamabilidad o sunstancias
explosivas.
•Asegure conectar la impresora sólo a un enchufe con un voltaje correcto.
•Cuando quiera desconectar la impresora de la red, apague la impresora y siempre tire la clavija
de alimentación del enchufe.
•No exponga la impresora a temperaturas altas, a la luz solar directa y al polvo.
•No ponga la impresora en contacto con fluidos.
•Nunca exponga la impresora a sacudidas, choques o vibraciones.
•Asegúrese de que la impresora y el ordenador estén apagdos antes de conectar el cable de
datos.
•La cabeza de impresión se pone muy caliente durante la impresión. Por lo tanto, deje enfriarlo
algún tiempo antes de tocarla.
•No permita que se realice cualquier operación o acción de una forma diferente a lo que se señala
en el manual. En caso de duda, póngase en contacto con su comerciante o con su servicio
post-venta.

Tally Dascom DL-210 User Guide V1.2
VI
Правила по технике безопасности. (Russian)
Прочитайте, пожалуйста, инструкцию по технике безопасности перед включением в работу
принтера.
•Устройство и розетка должны быть всегда легко доступна.
•Не выполняйте технические работы и ремонт техники самостоятельно, но сообщайте о
неисправностях квалифицированным сервисным техникам.
•Данная инструкция должна быть всегда доступна каждому пользователю.
•Установите принтер на ровном и стабильном месте так, чтобы он не смог упасть на пол.
•Ни в коем случае не ставьте принтер вблизи легко воспламеняющихся газов и взрывчатых
веществ.
•Включайте принтер в розетку только с соответствующим напряжением.
•Если Вы хотите отключить принтер от напряжения, сначала выключите принтер сам и затем
выньте штекер из розетки.
•Берегите принтер от нагревания, от попадания на него прямых солнечных лучей и пыли.
•Не допускайте попадания жидкости на принтер.
•Нельзя подвергать принтер тряске, ударам и вибрации.
•Убедитесь, что принтер и компьютер выключены, только после этого соедините принтер с
компьютером.
•Печатающая головка нагревается во время работы принтера. Поэтому подождите какое-то
время, прежде чем дотронуться до нее.
•Пользуйтесь принтером так, как это написано в документации. Если у Вас возникают
неясности, обращайтесь с вопросами к Вашим продавцам или в сервисный центр.

Tally Dascom DL-210 User Guide V1.2
VII
Instruções Importantes sobre Segurança (Portuguese)
Leia as instruções de segurança antes de usar a impressora.
•A impressora e a tomada devem ser facilmente em todos os momentos acessíveis.
•Consulte sempre um técnico qualificado para executar uma reparação .
•Coloque a impressora sobre uma base sólida e nivelada, para que ela não sofra quedas.
•Jamais instale a impressora nas proximidades de lugares onde haja gás inflamável ou substâncias
explosivas.
•Assegure-se de conectar a impressora à tomada elétrica com a voltagem apro-priada.
•Quando desligar a impressora da rede, desligue sempre a impressora e retire o cabo da tomada.
•Não exponha a impressora a temperaturas altas ou luz solar direta.
•Não aproxime substâncias líquidas da impressora.
•Proteja a impressora de choques, impactos e vibrações.
•Desligue a impressora e o computador antes de conectar o cabo da rede.
•A cabeça da impressora pode ficar muito quente . Portanto, espere algum tempo antes de
tocá-la.
•Não faça nenhuma operação ou ação além das recomendadas neste manual. Em caso de dúvida,
contate seu revendedor ou companhia de serviço.

Tally Dascom DL-210 User Guide V1.2
VIII
Önemli Güvenlik Talimatları (Turkish)
Lütfen, yazıcıyı işletime geçirmeden önce bu güvenlik talimatlarını bütünüyle dikkatle okuyun.
•Cihaz ve elektrik prizinin her zaman kolayca erişilebilir olması gerekir.
•Bakım ve tamir çalışmalarını kesinlikle ve hiçbir surette kendi başınıza yapmayın; her zaman
kalifiye bir uzman servis-teknisyenine haber verin.
•Yazıcıyı, üzerinden yere düşmesi mümkün olmayacak sabit ve düz bir zemine yerleştirin.
•Yazıcıyı kesinlikle ve hiçbir surette kolayca yanabilecek gaz veya patlayıcı maddeler içeren
nesnelerin yakınına koymayın.
•Yazıcı akım kablosunu sadece doğru gerilime sahip bir prize takın.
•Yazıcıyı şebeke ağından ayırmak istediğinizde, yazıcıyı kapatın ve ağ-fişini her zaman prizden
çıkartın.
•Yazıcıyı ne yüksek ısılı ne de doğrudan güneş ışığına ve toza mâruz kalan mekânlarda bulundurun.
•Yazıcı hiçbir sıvı maddeyle temasta olmamalıdır.
•Yazıcı hiçbir sarsıntıya, darbeye veya titreşime mâruz kalmamalıdır.
•Veri kablosu bağlanmadan önce hem yazıcının hem de bilgisayarın kapalı olduklarından emin
olmalısınız.
•Yazıcının başı basma esnasında yüksek ısıya ulaşıyor. Bu yüzden lütfen dokunmadan önce kısa
süre soğumasını bekleyin.
•Yazıcının işletimi ve kullanımında bu dokümantasyondaki talimatların hiç dışına çıkmayın. Sorunlu
görünen hususlarda lütfen imâlatçınıza veya müşteri hizmetleri servisinize başvurun.

Tally Dascom DL-210 User Guide V1.2
IX
TRADEMARK ACKNOWLEDGEMENTS
“IBM” is a trademark of International Business Machines Corporation.
“EPSON” is a trademark of Epson America Incorporated.
“DEC” is a trademark of Digital Equipment Corporation.
“Centronics” is a trademark of Centronics Data Computer Corporation.
“DOS” is a trademark of Microsoft Corporation.
“SAP” is a trademark of SAP AG.
“Windows”, “Windows 7”,”Windows 8”, “Windows 95”, “Windows 98“, “Windows NT”, “Windows
2000”, “Windows 2003/2008/2013 Server”, “Windows XP” and “Windows Vista” are trademarks of
Microsoft Corporation.
All other product names and company names appearing in this manual are the registered
trademarks or trademarks of the individual companies.

Tally Dascom DL-210 User Guide V1.2
TABLE OF CONTENTS
1 INTRODUCTION...................................................................................................................... 1
1.1 DL-210 Thermal Printers................................................................................................................1
1.2 Unpacking.......................................................................................................................................1
1.3 Placing the Printer .........................................................................................................................3
1.4 Printer Components.......................................................................................................................4
2 GETTING STARTED .................................................................................................................. 7
2.1 Attaching Power.............................................................................................................................7
2.2 Loading Roll Media ........................................................................................................................8
2.3 Loading Transfer Ribbon..............................................................................................................10
2.4 Print a Parameter Setting Page (Self-test Page)..........................................................................12
2.5 Connecting the Interfaces............................................................................................................13
2.5.1 Connecting USB interface ..............................................................................................13
2.5.2 Connecting serial interface ............................................................................................13
2.5.3 Connecting parallel interface.........................................................................................14
2.5.4 Connecting Ethernet interface.......................................................................................14
2.5.5 Connecting Wireless interface .......................................................................................14
2.5.6 Connecting to Bluetooth ...............................................................................................14
2.6 Installing Driver............................................................................................................................21
3 OPERATION GUIDE ................................................................................................................. 28
3.1 Control Panel Operation..............................................................................................................28
3.1.1 LEDs Behavior ...............................................................................................................28
3.1.2 Feed Key Operation.......................................................................................................28
3.2 Setup Tool Application.................................................................................................................29
3.2.1 Model and Interface Setting ..........................................................................................29
3.2.2 Configuring Printer........................................................................................................29
3.2.3 Update Firmware..........................................................................................................31
3.3 Auto Calibrate Label ....................................................................................................................33
4 TROUBLESHOOTING AND MAINTENANCE ............................................................................... 34
4.1 Common Issues............................................................................................................................34
4.2 Resetting the Factory Default Values ..........................................................................................35
4.3 Removing Jammed Label.............................................................................................................35
4.4 Cleaning Thermal Print Head.......................................................................................................35
4.5 Maintenance ................................................................................................................................35
5 SPECIFICATIONS ..................................................................................................................... 37
5.1 Printer specification.....................................................................................................................37
5.2 Communication Interfaces ..........................................................................................................38
5.2.1 USB interface ................................................................................................................38
5.2.2 Wi-Fi interface ..............................................................................................................38
5.2.3 Bluetooth Interface .......................................................................................................38
5.2.4 Ethernet interface .........................................................................................................38
5.2.5 Serial interface..............................................................................................................39

Tally Dascom DL-210 User Guide V1.2
5.2.6 Parallel interface ...........................................................................................................39
5.3 Power Supply ...............................................................................................................................40
6 CODE PAGES........................................................................................................................... 42
6.1 Common to all pages (International Character Set: USA) ..........................................................42
6.2 International Character Sets........................................................................................................43
6.3 [User-defined page] .....................................................................................................................44
6.4 [PC437: USA, Standard Europe]...................................................................................................45
6.5 [PC850: Multilingual]...................................................................................................................46
6.6 [PC852: Latin2].............................................................................................................................47
6.7 [PC858: Euro] ...............................................................................................................................48
6.8 [PC860: Portuguese] ....................................................................................................................49
6.9 [PC863: Canadian-French] ...........................................................................................................50
6.10 [PC865: Nordic] ..........................................................................................................................51
6.11 [PC866: Cyrillic #2].....................................................................................................................52
6.12 [PC720: Arabic]...........................................................................................................................53
7 COMMAND SETS .................................................................................................................... 54
7.1 ESC/POS Command Sets ..............................................................................................................54
7.2 ZPL Command Sets.......................................................................................................................56
Appendix: Installing the Cutter.................................................................................................. 62
Disintall the Tear Bar..........................................................................................................................62
Install the Auto Cutter .......................................................................................................................63
Appendix: FCC STATEMENT........................................................................................................ 66
Appendix: DASCOM REPRESENTATIVES...................................................................................... 67

Tally Dascom DL-210 User Guide V1.2
1
1 INTRODUCTION
1.1 DL-210 Thermal Printers
The Dascom® DL-210 model is the best value in a desktop thermal printer. The DL-210 printer
provides thermal transfer and direct thermal printing at speeds up to 6 ips (inches per second) at a
203 dpi (dots per inch) print density.
The DL-210 printer features:
• Automatic printer language detection and switching between ZPL and EPL programming and label
formats.
• Easy operation. With open structure users can easily change paper roll and ribbon.
• Large media compartment. Ribbon as long as 300m and paper roll of Max. OD ∮127mm can be
used. Therefore users can change the ribbon and paper roll less often so as to work more efficiently.
•Wide range of connectivity. The USB interface is standard interface. Serial/parallel/Ethernet/ Wi-Fi/
Bluetooth are optional interfaces. Various interface choices suit all needs.
The DL-210 printers offer these basic printer options:
• Auto cutter.
• Label Dispense (Peel-Off).
This user guide provides all the information you need to operate your printer on a daily basis.
1.2 Unpacking
When you receive the printer, please check for possible shipping damage:
1. Inspect the outside of both the box and the printer for possible damage.
2. Open the top cover of the printer to see if the media compartments are in order.
If you discover shipping damage upon inspection:
•Immediately notify the shipping company and file a damage report.
•Keep all packaging material for shipping company inspection.
•Notify your authorized Tally Dascom reseller.

Tally Dascom DL-210 User Guide V1.2
2
The package contents vary with different customized order requirements.
DL-210 printer
Ribbon
Power cord
CD-ROM
Ribbon Rewind Paper Core
Power Adapter
Media

Tally Dascom DL-210 User Guide V1.2
3
•Package Contents:
1.3 Placing the Printer
Select a solid, level surface within reach of an available power outlet. To allow for proper ventilation
and cooling, leave open space on all sides of the printer.
After placing the printer, be aware of the following rules:
•Never place the printer near to any flammable gas or explosive substances.
•Do not expose the printer to direct sunlight. If you cannot avoid placing the printer near a
window, protect it from the sunlight with a curtain.
•When connecting a computer to the printer, make sure the maximum recommended cable
length is not exceeded.
•Ensure sufficient distance between the printer and any heating devices or radiators.
•Avoid exposing the printer to extreme temperature or air humidity fluctuations. Avoid exposure
to dusty environments.
•It is recommended the printer is installed in a position which reduces noise exposure to the work
place during printing.
Standard
Printer 1 unit
Ribbon rewind paper core 1 piece
Ribbon sample 1 piece Wax
Ribbon spindle 2 pieces
Media sample 1 piece Thermal transfer
Media fixer 2 pieces
Media spindle 1 piece
Power adapter 1 piece EU/UK/US
Power cord 1 piece
Graphic installation guide 1 piece
CD-ROM 1 piece Including user guide, Driver, setup
tool, graphic installation guide)
Optional Peeler 1 set
Cutter 1 set

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4
1.4 Printer Components
Printer components and their functions are shown as below:
Component Name Function
Media window Monitor the media status via this window
Top cover Open this cover for loading ribbon and media
Control Panel
Power LED Indicate the power status
Status LED Indicate the status of media, ribbon and label-taken
Error LED Indicate print head temperature and Print head
mechanism open or not
Feed key Press this key for feeding media
Power socket Connect power cord to the printer
Power switch For switching on/off printer
USB interface Connect USB interface cable from host
Optional interface
(Serial/ Parallel/ Ethernet/ Wi-Fi/
Bluetooth)
Connect optional interface cable from host
(interface type is on request)
Control Panel
Top Cover
Media Window
Power Switch
Optional Interface
(Serial/ Parallel/
Ethernet/
Wi-Fi/ Bluetooth）
USB interface
Power Socket

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5
Component Name Function
Print Head
Mechanism
Ribbon Holder For placing ribbon, lower seat for new ribbon, top seat for used ribbon.
Print Head Heat the ribbon and transfer imaging components to the media
Ribbon Pick-up Holder Turn the adjustor for stretching ribbon
Media Holder For placing media
Print Head Locking Button For closing or opening the print head mechanism
Tear Bar For tearing the media
Rotatable Board Disassemble the rotatable board for installing optional kit: peeler or
cutter
Print Head Mechanism
Ribbon Pick-up Holder
Media Holder
Ribbon Holder
Ribbon Pick-up
Holder
Print Head Locking
Button
Print Head Locking
Button
Tear Bar
Print Head
Rotatable Board

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6
Component Name Function
Media Guide Align the media in the center of media path
Media Guide Adjustor Adjust the space between the two media guides
Media Sensor For detecting media
Black Mark Sensor For detecting black mark. The sensor position can be adjusted
according to the black mark position.
Platen Roller For feeding paper
Component Name Function
Media Spindle Insert it into media core for supporting media
Media Fixer For fixing media (as the above figure shown)
Ribbon Spindle
Install it in ribbon holder for supporting ribbon or ribbon
rewind pipe
Ribbon Rewind Paper Core Stick the used end of ribbon to the pipe, rewind ribbon while
the pipe is turning
Media Guide
Adjuster
Media Sensor
Black Mark Sensor
Platen Roller
Media Fixer
Media Spindle
Ribbon
Rewind
Paper Core
Ribbon Spindle
Media Guide

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7
2 GETTING STARTED
2.1 Attaching Power
Before you connect the power adapter to the power socket check if the voltage is
correct. If you connect the power adapter to power with incorrect voltage this may
result in electrical damage to the adapter and the printer.
(1) Make sure power off the printer and the computer/host.
(2) Insert the AC power cord into the power supply.
(3) Insert the power supply’s power connector into the printer’s power receptacle.
(4) Plug the other end of the power cord into an appropriate AC electric outlet.
(5) Load the media and the ribbon before powering on printer. Wait until power LED is on.
•
After switching off the printer, wait at least 5 seconds before powering on again.
Otherwise, it may cause damage to the printer.
•Please disconnect the power supply if the printer is idle for a long time.

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8
2.2 Loading Roll Media
•
Must use thermal media in case of no ribbon in the printer. If using ribbon, you
have to use thermal transfer media.
•Tips for avoiding media jam: Make sure the media is aligned in the center of the
printer and the media fixers are firmly pressed against both sides of the roll.
Before printing, it is necessary to check whether the media you use is appropriate or not. You can
scratch the media surface, if the scratch turns black, it is direct thermal media. In this case, you do
not need to load ribbon. Otherwise, it is thermal transfer media, you have to use ribbon.
(1) Lift the top cover to expose the media
holder and the print head mechanism.
(2) Load the media roll onto the spindle from
left to right.
(3) Put the fixers on and move from right to left
until they lean against the media.
(4) Click the media spindle back into the media
holder.
Print surface must be upward.
(5) Unlatch the print head mechanism by
pushing the two blue locking buttons on the
sides toward the rear.