TC Electronic UpCon User manual

English Manual
UpCon
Product UpCon
Product firmware version Frame software 1.8.00
Document English Manual
Document version /date 2014-10-07

UpCon English Manual (2014-10-07) a
Important safety instructions 1
Warning 2
Caution: 3
Service 3
EMC/EMI 4
For the customers in Canada: 4
About this manual 5
Getting support 6
Before you get started 7
Register your product 8
Unpacking and setup 9
Package contents 10
Setup 10
Software: TC Icon and UpCon firmware 11
Finding and installing TCIcon software –
Microsoft Windows 13
Finding and installing TCIcon software –
OSX 15
UpCon: An introduction 17
Cinema-quality upconversion 18
Uncompromising Downmix 18
Loudness Transparency 18
Redundancy and reliability 18
UpCon – Basic concepts and operation 19
Operating UpCon 20
Hardware versions 20
Expanding your UpCon 20
UpCon SDI: The Serial Digital Interface 21
UpCon AES 21
SDI vs. AES 21
UpCon presets 22
UpCon features overview 22
UpCon
status indicators and ports 23
Front panel indicators 24
Front panel reset button 26
Back panel connectors 27
Setting up UpCon 31
Networking basics and troubleshooting 32
Quick Setup 35
Updating UpCon software 36
Basic operation 37
Introduction 38
Basic TC Icon operation 38
Faders 39
On-screen keyboard 41
Accessing UpCon 42
Operating multiple computers and/or
TC HD devices in one network 43
Scanning/ rescanning a network for devices 44
Obtaining UpCon status information 45
Clock section 46
Status section 46
Setting up audio and syncing 49
I/O Setup – SDI 50
I/O Setup – UpCon AES 53
Setting up audio dithering 55
UpCon remote control 56
Remote – Master 57
Remote – GPI 58
GP Input Calibration 62
Setting up GPO 62
Remote – SDI 63
Recalling, storing and deleting settings 66
Scenes, Routings, Engines 67
The Library concept 68
Library – Recall page 69
Library – Store page 70
Library – Delete page 72
Library – Bank page 73
Updating UpCon firmware 74
Finding and installing UpCon
firmware – Microsoft Windows 76
Finding and installing UpCon
firmware – OSX 78
Icon Setup 81
Accessing the Icon Setup pages 82
Info page 82
Devices page 83
Security page 84
Joystick page 85
UI page 85
Color page 85

UpCon English Manual (2014-10-07) b
The UpCon algorithm 87
An introduction to UpCon 88
UpCon algorithm – Main page 89
UpCon algorithm – Level page 91
Style page 92
UpCon algorithm – Limit page 94
UpCon algorithm – Auto page 96
Appendix 1: Links and additional
information 98
Support resources 99
TC Electronic on… 99
TC HD resources 99
Product-related information 100
Extending your product’s capabilities with
optional licenses 100
Appendix 2: UpCon GPI/O page 101
GPIO Technical specifications 102
GPI installation 102
Technical specifications 104
UpCon Frame 105
Transmission 3G Card 106

Important safety instructions
UpCon English Manual (2014-10-07) 1
Important safety instructions

Important safety instructions
UpCon English Manual (2014-10-07) 2
The lightning flash with an arrowhead
symbol within an equilateral triangle, is
intended to alert the user to the presence
of uninsulated “dangerous voltage” within
the product’s enclosure that may be of
sufficient magnitude to constitute a risk
of electric shock to persons.
The exclamation point within an equilat-
eral triangle is intended to alert the user to
the presence of important operating and
maintenance (servicing) instructions in
the literature accompanying the product.
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. In-
stall in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as
radiators, heat registers, stoves, or other ap-
paratus (including amplifiers) that produce
heat.
9. Do not defeat the safety purpose of the po-
larized or grounding-type plug. A polarized
plug has two blades with one wider than the
other. A grounding type plug has two blades
and a third grounding prong. The wide blade
or the third prong are provided for your safe-
ty. If the provided plug does not fit into your
outlet, consult an electrician for replacement
of the obsolete outlet.
10. Protect the power cord from being walked on
or pinched particularly at plugs, convenience
receptacles, and the point where they exit
from the apparatus.
11. Only use attachments/accessories specified
by the manufacturer.
12. Use only with the cart, stand, tripod,
bracket, or table specified by the man-
ufacturer, or sold with the apparatus. When
a cart is used, use caution when moving the
cart/apparatus combination to avoid injury
from tip-over.
13. Unplug this apparatus during lightning storms
or when unused for long periods of time.
14. Refer all servicing to qualified service per-
sonnel. Servicing is required when the ap-
paratus has been damaged in any way, such
as power-supply cord or plug is damaged,
liquid has been spilled or objects have fallen
into the apparatus, the apparatus has been
exposed to rain or moisture, does not oper-
ate normally, or has been dropped.
Warning
►To reduce the risk of fire or electrical shock,
do not expose this equipment to dripping or
splashing and ensure that no objects filled
with liquids, such as vases, are placed on the
equipment.
►Use a three wire grounding type line cord like
the one supplied with the product.
►Be advised that different operating voltages
require the use of different types of line cord
and attachment plugs.
►Check the voltage in your area and use the
correct type. See table below:
Voltage Line plug according to stan-
dard
110-125V UL817 and CSA C22.2 no 42.
220-230V CEE 7 page VII, SR section 107-2-
D1/IEC 83 page C4.
240V BS 1363 of 1984. Specification
for 13A fused plugs and switched
and unswitched socket outlets.
►This equipment should be installed near the
socket outlet and disconnection of the device
should be easily accessible.
►Do not install in a confined space.
►Do not open the unit – risk of electric shock
inside.

Important safety instructions
UpCon English Manual (2014-10-07) 3
►Mains ground must be connected.
►Norwegian:
Apparatet må tilkoples jordet stikkontakt.
►Swedish:
Apparaten skall anslutas till jordat uttag.
►Finnish:
Laite on liitettävä suojakoskettimilla va-
rus-tettuun pistorasiaan.
Caution:
►You are cautioned that any change or modi-
fications not expressly approved in this man-
ual could void your authority to operate this
equipment.
►To completely disconnect from AC mains,
disconnect the power supply cord from the
AC receptacle.
►The mains plug of the power supply shall re-
main readily operable.
►Danger of explosion if battery is incorrect-
ly replaced. Replace only with the same or
equivalent type.
►Ventilation should not be impeded by cover-
ing the ventilation openings with items, such
as newspapers, tablecloths, curtains, etc.
►Only used at altitude not exceeding 2000 m.
Service
►There are no user-serviceable parts inside.
►All service must be performed by qualified
personnel.

Important safety instructions
UpCon English Manual (2014-10-07) 4
EMC/EMI
This equipment has been tested and found to
comply with the limits for a Class B Digital de-
vice, pursuant to part 15 of the FCC rules.
These limits are designed to provide reasonable
protection against harmful interference in a resi-
dential installations.
This equipment generates, uses and can radiate
radio frequency energy and, if not installed and
used in accordance with the instructions, may
cause harmful interference to radio communica-
tions. However, there is no guarantee that inter-
ference will not occur in a particular installation.
If this equipment does cause harmful interfer-
ence to radio or television reception, which can
be determined by turning the equipment off and
on, the user is encouraged to try to correct the
interference by one or more of the following
measures:
►Reorient or relocate the receiving antenna.
►Increase the separation between the equip-
ment and receiver.
►Connect the equipment into an outlet on a cir-
cuit different from that to which the receiver
is connected.
►Consult the dealer or an experienced radio/
TV technician for help.
The user may find the following booklet, pre-
pared by the Federal Communications Com-
mission, helpful: “How to identify and Resolve
Radio/TV interference Problems.” This booklet
is available from the US. Government Printing
Office, Washington, DC 20402, Stock No. 004-
000-0034-4.
For the customers in Canada:
This Class B Digital apparatus meets all require-
ments of the Canadian Interference-Causing
Equipment Regulations ICES-003.
Cet appareil numérique de la classe B respecte
toutes les exigences du Réglement sur le maté-
riel brouilleur du Canada ICES-003.

About this manual
UpCon English Manual (2014-10-07) 5
About this manual

About this manual
UpCon English Manual (2014-10-07) 6
This manual will help you learn understanding
and operating the TC UpCon.
To get the most from this manual, please
read it from start to finish, or you may miss
important information.
This manual is only available as a PDF download
from the TC Electronic website.
Please do not operate UpCon before you have
made all connections to external equipment as
described in “Setting up UpCon” on page 31.
In the subsequent sections of the manual, we
assume that all connections are made correctly
and that you are familiar with the previous sec-
tions.
To download the most current version of this
manual, view the product warranty, and ac-
cess the growing FAQ database for this product,
please visit the web page
tcelectronic.com/support/
Getting support
If you still have questions about the product af-
ter reading this manual, please get in touch with
TC Support:
tcelectronic.com/support/

Before you get started
UpCon English Manual (2014-10-07) 7
Before you get started

Before you get started
UpCon English Manual (2014-10-07) 8
Register your product
Please register this product so we can inform
you about updates and other product-related
news. To register your product, please go to:
tcelectronic.com/support/
account-registration/registration/

Unpacking and setup
UpCon English Manual (2014-10-07) 9
Unpacking and setup

Unpacking and setup
UpCon English Manual (2014-10-07) 10
Package contents
Depending on the configuration you have pur-
chased, the box should contain the following
items:
►1 UpCon unit
►2 power cables
►1 USB stick containing…
– the TC Icon software,
– the UpCon software,
– this manual in PDF format.
Setup
For basic setup information, see “Quick Setup”
on page 35.

Software: TC Icon and UpCon firmware
UpCon English Manual (2014-10-07) 11
Software: TC Icon and
UpCon firmware

Software: TC Icon and UpCon firmware
UpCon English Manual (2014-10-07) 12
Operating UpCon requires a TC Icon remote
(sold separately) or a computer running the
TC Icon software.
When you are working with a system involving
one or multiple UpCon units, you are interacting
with two types of software:
1. TCIcon software:
TC Icon is a software application that you in-
stall on the computer(s) which you are using
to access, configure, operate and update the
UpCon unit(s).
TC Icon software is available for Microsoft
Windows and Mac OSX operating systems.
TC Icon software is free and can be in-
stalled on multiple computers.
Downloading and installing TC Icon software
is described in this section of the UpCon
manual.
2. TC UpCon firmware:
UpCon firmware is the software installed on
every UpCon.
Every UpCon comes pre-installed with the
most current firmware version available at the
time of production. You can download newer
versions of UpCon firmware from the TC web-
site. Firmware updates will contain bug fixes
and/or new features.
UpCon firmware updates are free.
Use TC Icon software installed on your com-
puter (see above) to transfer firmware to your
UpCon unit(s).
Downloading and installing UpCon firmware
updates is described in “Updating UpCon
firmware” on page 74.
You should keep both the TC Icon software
running on your computer and the software
of your UpCon (the firmware) up to date. Us-
ing up-to-date software versions ensures you
benefit from bug fixes and the latest features.

Software: TC Icon and UpCon firmware
UpCon English Manual (2014-10-07) 13
Finding and installing TCIcon
software – Microsoft Windows
The most current version of TC Icon software for
Microsoft Windows at the time of production is
provided on the USB stick that came with your
UpCon, but you may want to download the latest
version from the TC Electronic website.
You can download the latest version of the TC
Icon software for Microsoft Windows from:
tcelectronic.com/support/software/
►On this page, locate the “UpCon” section.
►In this section of the support page, look for
“TC Icon software” and click the button rep-
resenting the latest version of the TC Icon
software for Microsoft Windows.
Depending on your browser type and con-
figuration, a dialog may be shown asking you
what you want to do with this file.
Choose “Save”.
The software will be downloaded to your
browser’s default download location. Usually,
this is the “Downloads” folder for your user
account.
►Go to the folder containing the ZIP file you
just downloaded.
►Right-click the .ZIP file and choose “Extract
All…“ from the context menu.
Adialog box will allow you to specify where
the extracted files should be stored.
Accept the defaults or change the path.
►After extracting the ZIP file, you will see a
.CAB (“Cabinet”) file in Windows Explorer.

Software: TC Icon and UpCon firmware
UpCon English Manual (2014-10-07) 14
►Double-click the .CAB file.
An “Icon” application file will be shown.
►Right-click the “Icon” application file and
choose “Extract…“ from the context menu.
In the dialog box that is shown next (“Select
destination”), select a folder where you can
easily find the application – e.g., the Windows
desktop.
►Click “Extract” to extract the application to
the selected destination.
►Launch the TC Icon application that you just
extracted by double-clicking its icon.
TC Icon will try to establish connections to all
connected TCdevices on a local network, in-
cluding your UpCon.
If a connection cannot be established, please
refer to “Networking basics and trouble-
shooting” on page 32.
If you experience technical problems during
software download or installation, please ask a
person with administrator privileges on this com-
puter for assistance.
Updating TC Icon software
To update the TC Icon software on your comput-
er when a newer version is released,
►quit the TC Icon software if it currently run-
ning on your PC,
►download and extract the newer version as
described in this section and
►replace the currently installed version by
copying the newer version over it.

Software: TC Icon and UpCon firmware
UpCon English Manual (2014-10-07) 15
Finding and installing
TCIcon software – OSX
The most current version of TC Icon software for
OSX at the time of production is provided on the
USB stick that came with your UpCon, but you
may want to download the latest version from
the TC Electronic website.
You can download the latest version of the TC
Icon software for OSX from:
tcelectronic.com/support/software/
►On this page, locate the “UpCon” section.
►In this section of the support page, look for
“TC Icon software” and click the button rep-
resenting the latest version of the TC Icon
software for OS X.
Depending on your browser type and con-
figuration, a dialog may be shown asking you
what you want to do with this file. Choose
“Save”.
The software will be downloaded to your
browser’s default download location. Usually,
this is the “Downloads” folder for your user
account.
►Go to the folder containing the file you just
downloaded.
►If you are seeing a .ZIP file, double-click it to
extract its contents. However, your browser
may already have extracted the contents from
the .ZIP file automatically.
►After the ZIP file has been extracted, you will
see a .DMG (“Disk Image”) file in the Finder.
►Double-click the .DMG file to mount this disk
image.
An “Icon” disk image containing an “Icon”
app will be shown.
►Copy the TC Icon application from the disk
image to your hard disk by dragging it to the
“Applications” folder, or to another folder
where you can easily find it.
►You can now unmount (eject) the disk image
by right-clicking it and selecting “Eject” from
the context menu.

Software: TC Icon and UpCon firmware
UpCon English Manual (2014-10-07) 16
►Launch TC Icon by double-clicking the ap-
plication.
TC Icon will try to establish connections to all
connected TCdevices on a local network, in-
cluding your UpCon.
If a connection cannot be established, please
refer to “Networking basics and trouble-
shooting” on page 32.
If you experience technical problems during
software download or installation, please ask a
person with administrator privileges on this com-
puter for assistance.
Updating TC Icon software
To update the TC Icon software on your comput-
er when a newer version is released,
►quit the TC Icon software if it currently run-
ning on your Mac,
►download and extract the newer version as
described in this section and
►replace the currently installed version by
copying the newer version over it.

UpCon: An introduction
UpCon English Manual (2014-10-07) 17
UpCon: An introduction