TCL LINKHUB 5CT User manual

USER MANUAL
HH512LV/HH512LM

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Contents
Read this first ....................................................................................................................... iii
Chapter 1. Meet your CPE.................................................................................................... 1
1.1 System requirements ................................................................................................... 1
1.2 Overview ...................................................................................................................... 1
Chapter 2. Get started with your CPE................................................................................. 3
2.1 Insert a SIM card.......................................................................................................... 3
2.2 Identify an ideal location .............................................................................................. 3
2.3 Access CPE network ................................................................................................... 4
2.4 Use the telephone function .......................................................................................... 5
Chapter 3. Access the web UI.............................................................................................. 6
3.1 Log in to the web UI .................................................................................................... 6
3.2 Explore web UI features............................................................................................... 6
Chapter 4. Configure your CPE........................................................................................... 8
4.1 Home ........................................................................................................................... 8
4.2 Status........................................................................................................................... 8
4.3 Services ....................................................................................................................... 9
4.4 Settings ...................................................................................................................... 10
4.5 System ....................................................................................................................... 14
Important safety information.............................................................................................. 16
Important safety instructions ............................................................................................ 16
Medical device interference ............................................................................................. 16
Power adapter ................................................................................................................. 16
Operating temperature...................................................................................................... 16
Regulatory compliance information .................................................................................. 17
Electromagnetic fields (EMF)............................................................................................ 17
European Union (EU) compliance ................................................................................... 17
Disposal and recycling information ................................................................................... 17
Troubleshooting .................................................................................................................. 18

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Read this first
•Before using this documentation and the device it supports, ensure you read and
understand the “Chapter Important safety information”on page 16
•Illustrations in this documentation might look different from your device.
•Instructions in this documentation may vary depending on your device model and
software version.
•Some apps and features are not available in all countries or regions. App and feature
availability is subject to change.
•Documentation content is subject to change without notice. We make constant
improvements on the documentation of your device, including this user manual.
•TCL Communication Ltd. does not assume any liability that may occur due to the use or
application of the product described herein. Every effort has been made in the preparation
of this documentation to ensure accuracy of the contents, but all statements, information
and recommendations in this documentation do not constitute the warranty of any kind,
express or implied.

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Chapter 1. Meet your CPE
This TCL 5G CPE provides wired and wireless access for multiple computers and mobile
devices. With a variety of features and functions, the CPE is a perfect hub for your home or
business network.
1.1 System requirements
Your CPE is compatible with Wi-Fi-enabled devices which support 2.4 GHz (802.11b/g/n/ax)
or 5 GHz/6 GHz (802.11a/n/ac/ax). It also works with a range of browsers, including: Firefox,
Safari, Internet Explorer, Opera, and Google Chrome.
1.2 Overview
8910 11 12*13
5 6 7
1234
5G 4G WIFI POWER
* For selected models
NOTE
Depending on the model, your CPE may look different from the illustration.
1. 5G network indicator
Solid blue: The signal is good.
Solid yellow: The signal is weak.
Off: The 5G network is not working.

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2. 4G network indicator
Solid blue: The signal is good.
Solid yellow: The signal is weak.
Off: The 4G network is not working.
3. Wi-Fi/WPS indicator
Solid blue: Wi-Fi is enabled.
Blinking blue: WPS connection is available.
Off: Wi-Fi is disabled.
4. Power indicator
Solid blue: The device is powered on.
Blinking blue: The device is performing firmware update via
FOTA.
Off: The device is powered off.
5. Micro USB port Dedicated port for debugging.
6. Nano SIM card slot Insert a nano SIM card in the slot.
7. Reset button Use a paperclip to press the button for 3 seconds to reset the
device.
8. Power button Press for 3 seconds to power off your device.
Press for 1 second to power on your device.
9. WPS button
Press the button for 3 seconds to enable the WPS function.
The WPS function will be automatically disabled if a WPS
connection is not established within 2 minutes.
10. WAN/LAN port For connecting with an internet source or wired devices such
as computers or switches.
11. LAN port For connecting with wired devices such as computers or
switches.
12. Telephone port (for
HH512LV only) Connect a telephone to make or answer calls.
13. Power connector For connecting with the power adapter.
NOTE
When the CPE downloads and installs software updates, the power indicator will
blink with a blue light. Do not power off your CPE during this process as it may
cause the device to malfunction.

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Chapter 2. Get started with your CPE
This chapter introduces the basic instructions on how to get your CPE up and running. The
instructions may vary depending on your CPE model.
2.1 Insert a SIM card
PREREQUISITE: Select the right size of SIM card for your CPE.
Mini-SIM (2FF) Nano-SIM (4FF)
Micro-SIM (3FF)
Locate the SIM card slot and insert a SIM card as illustrated below. Close the SIM card slot
cover after inserting the card in the CPE.
1
2
NOTES
•Note the orientation of the SIM card. If the SIM card is inserted incorrectly, it may
get jammed.
•Do not remove the SIM card when your CPE is in use. Otherwise, it may cause
your CPE to malfunction or data from the SIM card to be lost.
2.2 Identify an ideal location
Identify an ideal location for your 5G CPE. To make the most of your CPE, make sure the
location meets the following criteria:
•Near a window
•A cool, dry and well-ventilated area away from objects such as walls and electrical
appliances
•Near a power outlet
•On a sturdy and flat surface

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2.3 Access CPE network
You can link your devices to the CPE network using wired or wireless connections as
illustrated below.
Access wired network
To establish a wired network connection, connect the wired device to the LAN port of your
CPE using an Ethernet cable.
Access wireless network
To establish a wireless network connection, select the Wi-Fi name (or the SSID) of the CPE
on your wireless devices, and enter the Wi-Fi password.
NOTE
The Wi-Fi name and the Wi-Fi password can be found on the bottom label of your
CPE.
If your wireless device is WPS-enabled, you can also access the CPE Wi-Fi network through
a WPS connection. Select one of the following options to make a WPS connection.

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Option 1: WPS button
1. Press the WPS button on your CPE for 3 seconds.
2. Enable the WPS function of your wireless device within 2 minutes to make a WPS
connection.
Option 2: Web UI
1. Log in to the web user interface (UI) of your CPE, and go to Settings > Wi-Fi > WPS. (For
more information on how to log in to the web UI, see “Chapter 3. Access the web UI” on
page 6.)
2. Click Start WPS.
3. Enable the WPS function of your wireless device within 2 minutes to make a WPS
connection.
2.4 Use the telephone function
Selected models support telephone functionality. Connect a telephone to your CPE using a
telephone cable as illustrated below.
*

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Chapter 3. Access the web UI
This chapter provides information on how to get access to the web UI of your CPE, and gives
you a glimpse of the web UI.
3.1 Log in to the web UI
To log in to the web UI, follow these steps:
1. Open a web browser on the device connected to the CPE network.
2. Log into the website, then follow the on-screen instructions to finish the login process.
For the website and the default login information, refer to the bottom label of your CPE.
NOTES
•Click Language at the upper right of the screen to change the language setting.
•Click Help at the upper right of the screen to access the user manual.
3.2 Explore web UI features
The web UI is mainly comprised of the following sections: Home, Status, Services, Settings,
and System. Click on each section to display more information about your CPE.
Commonly-used status icons are displayed in the web UI, which provide information about
your CPE.
Status icon What it means
or This is the network your CPE connects to. No Service will be
displayed when there is no network available.

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The number of signal bars indicates the signal strength. The more
signal bars are shown, the stronger the signal is.
VoLTE is enabled.
VoLTE is disabled.
The CPE is connected to the WAN network.
The CPE is disconnected from the WAN network.
New messages or unread messages.
The SMS inbox is full.
Wi-Fi is enabled.
Wi-Fi is disabled.
Click to log out of the web UI.