Tech Logic Desk3200 User manual

Desk3200 Quick Reference Guide
Turning on
Connect power cable to Magic Box under this input
Turning off
Remove power cable from Magic Box
Purchase
1. Press F1 and then enter in the purchase amount and
press ENTER
2. Present customer card
3. Customer selects account and enters pin
Cash Out
1. Press F2 and then enter in the cash amount before pressing
ENTER
2. Present customer card
3. Customer selects account and enters pin
Refund
1. Press the F3 and swipe the merchant card you have obtained
from Worldline/Paymark
2. Type in the Merchant pin and press ENTER
3. Type in the refund amount and press ENTER

4. Customer swipes/inserts card, enters their account and pin
number
Log On
1. Press the F4 button, the second button from the top
right-hand side of the keypad
Reboot
1. Hold down the CLEAR and the FUNC keys at the same
time until the screen reads ‘Reboot in progress’
Settlement
1. Press the silver menu button located at the top right-hand
corner of the keypad
2. Select option 2 for the Admin Menu
3. Select option 2 for Inquiry or Option 3 for a Cutover
Customer receipt options
1. Press FUNC followed by 7415 and then ENTER
2. Press ENTER until you reach “PRINT CUST COPY” and use the
down arrow key at the top of the keypad to turn this ON/OFF
3. If turning ON, the next question will ask if you want to PROMPT
CUST COPY which you can use the downward arrow to turn
ON/OFF
4. Keep pressing ENTER until you are back at the Paymark screen
and reboot

Adding a surcharge
1. Press FUNC followed by 8 and then press ENTER
2. Press ENTER to Enable Surcharging
3. Press ENTER if you want to Enable Contactless/PayWave
Surcharging or CANCEL if you do not
4. Enter the surcharge percentage i.e., for 2.5%, enter in 2.50 then
press ENTER
5. Enter in the surcharge minimum amount i.e., if you don’t want
anything under $10 to incur a surcharge, change this figure to
$10.00, then press ENTER
6. Once you are back at the Paymark screen, reboot the terminal
Card Not Present Transaction
1. Press F1 and type in the purchase amount then press ENTER
2. At the Present Card screen, press FUNC and begin typing in the
card number then press ENTER
3. Type in the Expiry Date then press ENTER
4. Select Yes or No to answer CSC number if available
5. Type in the CSC Number and press ENTER
6. Select option 1 if this is a single transaction or option 2 if this is
a recurring payment
7. Select the account
Enabling/Disabling PayWave/Contactless Transactions
1. Press FUNC 7418 and then ENTER
2. When you see “Multi Merchant Setup” press key 7
3. This will then read “Activate CTL?” press ENTER to activate.
4. If you are de-activating, this will read “Deactivate CTL?” press
enter to deactivate.
5. This will then read “Contactless Activated/Deactivated”, then
press ENTER
6. This will then take you back to “Multi Merchant Setup”, so then
press CANCEL
7. Once you are back to the Paymark screen, perform a REBOOT

Replacing Paper