Ingenico iwl280 User manual

www.ingenico.com
28-32, boulevard de Grenelle, 75015 Paris - France / (T) [phone] / (F) [phone]
Ingenico - SA au capital de 47 656 332 / 317 218 758 RCS Nanterre
iWL280
Wireless Series
User Guide

iWL280 Wireless Series
900004307 R11 000 03/1503
Copyright© 2015 Ingenico
All rights reserved
2
Contents
1_Introduction
2_Présentation
2_1 Content of the box
2_1_1 Terminal
2_1_2 Base (optional)
2_2 Overview of the iWL280
2_3 Keyboard details and functionality
2_4 Touch panel
3_Use of the terminal
3_1 Switching off the terminal
3_2 Reading card
3_3 Signature handling
3_4 Installing the terminal on the base
4_Installation
4_1 Recommendation
4_2 Terminal connections
4_3 Installing Modules
4_3_1 SAM1/SAM2/SIM
4_3_2 MicroSD Memory Card
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iWL280 Wireless Series
900004307 R11 000 03/1503
Copyright© 2015 Ingenico
All rights reserved
3
4_4 Paper roll
4_4_1 Mains characteristics
of INGENICO paper roll
4_4_2 Installing paper roll
4_5 Battery
4_5_1 Main characteristics
4_5_2 Installing the battery
4_5_3 charging the battery
4_5_4 changing the battery
5_Base
5_1_1 Base rear connections
5_1_2 Base downside connections
5_1_3 Fasten your base on desk
6_Recommendations
6_1 Safety
6_2 Security of your terminal
6_3 Telephone call
7_Standards
8_Environment (WEE, Batteries and Packaging)
9_Troubleshooting
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iWL280 Wireless Series
900004307 R11 000 03/1503
Copyright© 2015 Ingenico
All rights reserved
4
1_Introduction
We hope that you will be fully satised with your new terminal iWL280.
This terminal is available in different models. Please select by yourself
in this documentation items related to your model.
Read this guide to understand and make the best use of your terminal.
It presents you the necessary information about use, installation,
maintenance, safety and security recommendations.
WARRANTY / SECURITY
Use only the power supply included with the product to
ensure best performance and safety. Maintenance should
only be provided by Ingenico authorized technician.
Failure to comply with these instructions will void the
manufacturer’s responsibility.
This symbol indicates an important Warning.
This symbol indicates a piece of advice.

iWL280 Wireless Series
900004307 R11 000 03/1503
Copyright© 2015 Ingenico
All rights reserved
5
2_1_1 Terminal
2_Presentation
2_1 Content of the box
Power travel adapter
(when no base)
A battery pack disconnected
A power supply unit that
connect the base top the
mains
A telephone cable
(with base modem)
2_1_2 Base ( optional )
Base
A user’s guide
iWL280 terminal unit
equipped with a paper
roll

iWL280 Wireless Series
900004307 R11 000 03/1503
Copyright© 2015 Ingenico
All rights reserved
6
WARNING
The power supply unit provided with your equipment
is specially designed for Ingenico terminals. Do not use
any other power supply. The use of a power supply with
apparently similar voltage/current characteristics may
damage your terminal.
ADVICE
Keep the packaging. It must be re-used whenever the
terminal is shipped.
2_2 Overview of the iWL280
Terminal unit
3.5” TFT-LCD display
with touch panel
Smart
card reader
Easy loading printer
Magnetic card
reader
Compartment where are located:
the battery pack
the modules SAM1/
SAM2/SIM
the module microSD
the 2nd Smart card
reader (optional)
Backlit
keyboard

iWL280 Wireless Series
900004307 R11 000 03/1503
Copyright© 2015 Ingenico
All rights reserved
7
Weight (without paper roll nor
battery)
290g for the R25 model and 310g
for the R40 model
Dimensions (L x w x h) 150x78x44mmfor the R25 model
and 165x78x54mm for the R40
model
Electrical mains network 100-240VAC / 50-60 Hz - Class II
equipment
Connections on terminal Micro USB AB serial link
External
links
Base
Weight About 150g
Dimensions (L x w x h) 140,7x87,7x45 mm
Power supply unit
Weight About 100g
2 pole sockets 1A (terminal power
supply or base power supply)
Base unit
External
links
Power supply units are specially tted for INGENICO terminals.

iWL280 Wireless Series
900004307 R11 000 03/1503
Copyright© 2015 Ingenico
All rights reserved
8
2_3 Keyboard details and functionality
Some keys can have other functions according to the applications that
are in the terminal.
The function key
accesses the dif-
ferent application
menus
The red key can-
cels the procedure
in progress
The green key validates input
selections and information.
It is also used to switch on the
terminal
The yellow key
cancels the last
character
Feed paper a few centimetres
if pressed for a long time
(more than 2 seconds)
2_4 Touch panel
The iWL280 device is equipped with touch panel that allows you
capture functions and menus by your nger or using a stylus (orderable
separately).

iWL280 Wireless Series
900004307 R11 000 03/1503
Copyright© 2015 Ingenico
All rights reserved
9
3_Use of the terminal
3_1 Switching off the terminal
Before to use the terminal, always check if the roll of paper
is present.
ADVICE
3_2 Reading card
If the battery is empty and the terminal in use is removed from
its base, the terminal automatically shuts off.
It may also be forced stopped by pressing simultaneously
and (yellow key) for one second.
In order to restart the terminal, press (green key) on
the keyboard.
The card can be read either
from bottom to top or from
top to bottom, with the stripe
facing the terminal.
Use a regular movement in
order to ensure a reliable card
reading.
Magnetic stripe card
Card reader: insert the card horizon-
tally with the metal chip facing upward
and leave in position throughout the
transaction.
Smart card

iWL280 Wireless Series
900004307 R11 000 03/1503
Copyright© 2015 Ingenico
All rights reserved
10
2nd card reader (Optional):
is located under terminal
trapdoor (on back of the
terminal). Insert the card up
side down chip facing the
terminal.
Bring the card rmly up to
the active zone. Keep the card
close to the reader during the
transaction
Contactless (optional)
The 4 virtual LEDs are dis-
played during the transaction.
The terminal behavior for the cardholder may depend on:
The terminal environment
Local usage (language…)
Active zone
3_3 Signature handling
The iWL280 can capture an electronic image of a customer’s
signature for transactions that require a signature and transmit
to a host system . The signature area displays on the screen for
transactions requiring a customer signature.