Technivorm Moccamaster Service manual

13
SP
ORIGINAL INSTRUCTIONS FOR USE
www.technivorm.com
H A N D M A D E
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or het bestellen van onderdelen contact op met uw plaatselijke
De garantie dekt gebreken en defecte componenten die gerelateerd zijn
De garantie geldt niet, wanneer het product commercieel gebruikt wordt.
Om aanspraak te kunnen maken op de garantiedekking, dient u uw claim
rassen, deuken en schades die worden veroorzaakt
en van
Vervangbare onderdelen zoals het uitlooppijpje, de filterhouder en de
Schade door gebruik van reinigingsmiddelen of ontkalkingsproducten
Verzendingen die door de klant uitgevoerd of in opdracht gegeven zijn.
schade, die wordt veroorzaakt door onjuiste plaatsing, ander gebruik dan
koffiezetten, het aansluiten van het apparaat op een onjuiste netspanning,
schade veroorzaakt door chemische stoffen, corrosie, schade veroorzaakt
reparaties en/of aanpassingen worden uitgevoerd door een niet officiële
service werkplaats of wanneer er niet-originele onderdelen zijn gebruikt
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14
IMPORTANT SAFEGUARDS
Handmade in the Netherlands
The Technivorm Moccamaster factory
is centrally located in the heart of the
Netherlands and serves customers all over
the world.
The philosophy of the inventor, Gerald-
Clement Smit, to produce high-quality,
long-lasting and reliable products, has
been guiding the manufacturing of every
coffeemaker since 1964. Even today,
each coffee brewer is handmade and
individually tested in a live situation, using
only the finest materials available. Energy
efficiency and recyclability play an important role in the design of
each Technivorm Moccamaster Coffeemaker.
Gerard-Clement Smit
Founder of the company and
designer of the products.
CONGRATULATIONS ON YOUR PURCHASE OF THE
WORLD’S FINEST FILTER COFFEE BREWER!
THE MOCCAMASTER STANDS OUT!
The Technivorm Moccamaster Coffemaker’s advanced brewing
technique has earned certifications from the Specialty Coffee
Associations of America and Europe (SCAA& SCAE) as well as the
European Coffee Brewing Center (ECBC) Seal of Approval.
The ECBC approved seal is only awarded to products that have
passed the extensive quality control and laboratory testing of the
Norwegian Coffee Association. Technivorm Moccamaster is the only
manufacturer with ECBC approval for all its household machines.
Only coffee brewers that make“the perfect cup”, in compliance with
the association’s strict standards and regulations, are approved.
WHAT’S IMPORTANT WHEN SELECTING A COFFEE BREWER?
• Temperature (92-96 °C)
• Saturation Time (4 to 6 minutes)
• Cleanability
• Longevity
• Reliability
• Warranty

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IMPORTANT SAFEGUARDS
• READ ALL INSTRUCTIONS.
• Unwrap the coffee maker with care and remove all packaging
materials. Keep the packaging (plastic bags and cardboard)
out of reach of children.
• The appliance is intended to be used in household and similar
applications such as:
• staff kitchen areas in shops, offices and other working
environments.
• farm houses
• by clients in hotels, motels and other residential type
environments.
• bed & breakfast environments.
• Use the machine indoors only.
• Appliance can be used by persons with reduced physical
sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way.
• This appliance can be used by children aged from 8 years
and above if they have been given supervision or instruction
concerning use of the appliance in a safe way and if they
understand the hazards involved.
• Cleaning and user maintenance shall not be carried out by
children unless they are older than 8 years and supervised.
Keep the appliance and its cord out of reach of children aged
• less than 8 years.
• Children shall not play with the appliance.
• Check to see if the voltage of the appliance matches your
mains voltage. The appliance must be plugged into a socket
with safety ground.
• Unplug from socket when not in use and before cleaning the
surface of the appliance.
• Allow to cool before putting on or taking off parts, and before
cleaning the surface of the appliance.
• The appliance, cord and plug may never be partially or
entirely submerged in water or other liquid.
• Do not operate the appliance with a damaged cord or plug
or if the appliance malfunctions or is damaged in any way.
Contact your supplier or importer.
• If the cord is damaged, it must be replaced with a special
cord, which is available from the manufacturer or importer.
Never attempt to repair the appliance yourself, repair must be
carried out by skilled technicians. Return the appliance to the
nearest service facility for examination, repair or adjustment.
• Place the appliance on a flat surface in a frost-free room.
• Do not place the appliance on a hot surface, near gas- or
electric cookers or in an oven.
• Do not run the cord across hot surfaces or let it hang over the
WHEN USING ELECTRICAL APPLIANCES, BASIC SAFETY
PRECAUTIONS SHOULD ALWAYS BE FOLLOWED,
INCLUDING THE FOLLOWING:
ves customers all over
ery
tion, using
terials available. Energy
efficiency and recyclability play an important role in the design of
passed the extensive quality control and laboratory testing of the
wegian Coffee Association. Technivorm Moccamaster is the only
coffee brewers that make“the perfect cup”, in compliance with

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READ INSTRUCTIONS CAREFULLY BEFORE USING
• Do not remove brew-basket or carafe while brewing
• Do not pour any liquids other than water or recommended
cleaning product into water reservoir.
• Always place the lids in the correct position as shown in
the descriptive image. Scalding may occur if any of these
parts are removed during brewing cycles.
• Never run the appliance without the outlet pipe
Glass jug
• The glass jug is designed for use with this appliance.
• Do not set a hot jug on a cold surface. Never place the
glass jug over open flame or hot range cook-top or other
heat source.
• Do not use a cracked glass jug or a jug with loose handle.
• Do not clean the jug with abrasive cleaners, steel wool or
similar materials.
NOT DISWASHER SAFE
Thermos
• Do not use the thermos for storing dairy products or baby
food, as these will curdle if kept for a longer period of time.
• Do not use for carbonated beverages.
• Do not transport the thermos in a horizontal or up-
side-down position as it can lead to leakage. Use the spe-
cial transport lid.
• Do not drink directly from the thermos. Liquid from the
carafe may be very hot.
• Never place the thermos onto a hot/warm cooking ring,
gas cooker or other heat source.
• Never place the thermos in an oven or microwave.
• Do not clean thermos with abrasive cleaners, steel wool or
similar materials.
NOT DISWASHER SAFE.
IMPORTANT SAFEGUARDS
edge of table or counter, were it could be pulled on by children.
• Do not use the appliance for any purpose other than its
intended use.
• Do not touch the hot parts of the appliance, such as the outlet
pipe or hotplate.

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BEFORE YOU USE
Before using your new coffee brewer for the first time,
or if the machine has not been used for some time, we
recommend first rinsing the water receptacle. Fill the coffee
brewer with cold water and operate once or twice without
any coffee.
POWER SUPPLY CORD
The short power supply cord is provided to reduce risks
resulting from becoming entangled in or tripping over
a longer cord. If an extension cord is used, the marked
electrical rating of the extension cord must be at least as
great as the rating of the coffee brewer. The extension cord
must be a grounding type 3 cord.
The extension cord should be arranged so it doesn’t drape
over the counter or table top where it can be pulled over by
children or tripped over.
IMPORTANT: This coffee brewer is equipped with a special
cord and plug, which in case of damage should be replaced
by a matching cord and plug. This can be obtained from
your Moccamaster service point.
ENVIRONMENTAL RECOMMENDATIONS
• Please discard the filter and coffee grounds by
disposing of them in an organic waste container or
compost heap. If not available, you may dispose of
filters and grounds in normal household waste.
• For environmental concerns, please recycle responsibly.
Do not throw away the appliance with the normal
household waste, but hand it in at an official collecting
point for recycling. By doing this, you help preserve the
environment.
SAVE THESE INSTRUCTIONS
Ditapparaatvoldoetaan devolgende EEGrichtlijnen:
Thisapplianceisinaccordancewiththefollowing Directives:
DiesesGerät wurde inÜbereinstimmunggemaßfolgende Richtliniengebaut:
Cetappareilestconformeauxdirectives:
LVD 2006/95/EC WEEE 2002/96/EC
EMC 2004/108/EC RoHS 2011/65/EC
Do not pour any liquids other than water or recommended
ays place the lids in the correct position as shown in
iptive image. Scalding may occur if any of these
glass jug over open flame or hot range cook-top or other
Do not use a cracked glass jug or a jug with loose handle.
Do not clean the jug with abrasive cleaners, steel wool or
Do not use the thermos for storing dairy products or baby
food, as these will curdle if kept for a longer period of time.
-
Never place the thermos onto a hot/warm cooking ring,
Do not clean thermos with abrasive cleaners, steel wool or
edge of table or counter, were it could be pulled on by children.
Do not touch the hot parts of the appliance, such as the outlet

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FEATURES
MOCCAMASTER
NOTE: Model shown is the Moccamaster KBG-741AO.
The features on your Moccamaster may differ slightly.
PARTS
www.technivorm.com
NOTE: Model shown is the Moccamaster CDT-Grand.
The features on your Moccamaster may differ slightly.
OPTIONAL FEATURE:
Auto Shut-off at 40 minutes

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Filter Holder
The Moccamaster CD(T)-Grand filter holder has two setting: Open – Closed.
This option will allow for overflow if not watched closely!
The Moccamaster manual-adjust filter holder has three
settings:
Open For brewing a full pot of coffee, 6-10 cups.
This setting manually allows for normal
water flow over coffee grounds.
1/2 Open For brewing a 1/2 pot of coffee (2-5 cups) or
for use with brewing tea. This setting manually
slows the drip to allow for longer saturation
time.
Closed Stops flow of coffee if you want a quick
cup before brew cycle is complete (NOT
recommended). This setting manually stops the
flow to allow for a longer saturation time. This
option will allow for overflow if not watched
closely! This setting also stops coffee drips at
end of brew cycle for emptying the brew-basket.
Automatic Drip-Stop System
• The filter holder for models KBG, KBGT, CD, CDGT, GCS is
equipped with an automatic drip-stop system. The filter holder
will close automatically if the coffee pot is removed. For this
reason it is always important to make sure that the jug and filter
holder are in the right position.
Auto-shut-off system
• In all models the main heating element is switched off when
the brewing ends. On models provided with an Auto-off
switch, the hotplate will be automatically switched off
after 40 minutes.
Hot-Plate Temperature Switch
• Glass jug models:
The hot-plate temperature switch is explained with a
full circle which maintains a holding temperature 80-
85°C for 6-10 cups and a 3g-circle which maintains the
holding temperature for less than 6 cups.
• Not all models are provided with this selection switch.
Locking the footplate in place (Thermo brewers only)
• Tilt coffee brewer backwards slightly.
• Hook footplate’s vertical rim into the cut away opening, then
lower brewer. Footplate is now locked in place.
• Place the thermos on the footplate, so it presses the white
button on the inner base.
• The orange warning light will be on to indicate correct
placement of the thermos.
Mixing lid
• The glass jug with the mixing lid and the “Brew-Thru-Lid” for
the thermos, makes stirring of the coffee unnecessary before
serving resulting in a warmer, pre-mixed brew.
Brew-Thru-Lid
• Scientifically designed for minimum heat loss and maintains
perfect temperature while brewing.
• Mixes coffee automatically while brewing.
• Simply brew and pour - do not remove lid.
• Easy to clean.
FEATURES

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DIRECTIONS FOR USE
1. Power switch should be in the off position.
2. Position multi-hole outlet pipe as shown in the diagram.
· Attach smoothly to the gasket at top of the cold water reservoir.
3. Fill cold water reservoir to the desired level, with fresh cold water.
· Put cold water reservoir lid back in place.
· Reservoir is marked with the number of cups:
1/4 litre of water (2 cups).
· Reservoir Grand models has a mark for 1,8 litre of water (15 cups).
4. Place filter in the filter holder.
· Place a standard #4 white paper filter into the filter holder.
· Place a coffee filter 250/110 into the filter holder (1,8 ltr.).
5. Add the appropriate amount of coffee.
· The ECBC approved standard for the perfect cup is 60 grams of coffee
per litre water, 75 grams for full 1,25 litre brew.
6. Place the filter holder on the bracket (if present), position outlet
pipe over centre of the filter holder.
· Slide the manual drip-stop system into the open (normal amounts of
coffee) or half-open (small amounts of coffee).
· CAUTION: filter holder will overflow in a closed position.
· K/H models: Place the filter holder onto the glass jug.
· Put filter holder lid back in place.
· CAUTION: Scalding may occur if any of these parts are removed
during brew cycle.
7. Glass jug placement:
· Place glass jug, with lid or filter holder, on the hot plate.
· Place thermos, with the “Brew-Thru-Lid” in brew position beneath
the filter bracket. (Thermos should be placed to depress the white
button).
· We recommend rinsing the thermos with hot water to prevent loss of
temperature.

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8. Switch the power switch to the “on” position.
· Thermos model: The orange light will illuminate when the thermos is
placed properly against the white button.
· Glass jug models with a hot-plate adjustable switch:
· Turn the switch for the hotplate to the
highest setting,
· Turn the switch to the lower setting if
you would like to keep smaller amounts
of coffee warm for a brief period.
9. The brew process will quickly begin; water will be brought to boil,
rising through the brewer across the outlet-pipe and into the filter-
holder. Brew process is complete in 4-6 minutes, with a temperature
of 92-96°C.
10. We recommend disposing of coffee grounds once brew cycle is
complete.
· For models with adjustable filter-holder; Move the slide to closed
position prior to emptying.
11. The brewer should be switched off after use.
• Thermos models;
· The heating element is not receiving power unless the water reservoir
is filled with water, engaging the float- switch, and the white button
is depressed; the only power consumption is at the power switch itself,
resulting in a very energy-efficient brewer.
• Glass jug models:
· Should be turned off when hot-plate use is no longer desired.
· Optional Auto-off models will automatically shut off in 40 minutes.
Now enjoy a perfect cup of coffee, brewed to industry standards with
your new Technivorm moccamaster!
Coee tastes best immediately after brewing!
HI
LO
Fill cold water reservoir to the desired level, with fresh cold water.
oved standard for the perfect cup is 60 grams of coffee
ip-stop system into the open (normal amounts of
We recommend rinsing the thermos with hot water to prevent loss of

22
TROUBLE SHOOTING
CLEANING & MAINTENANCE
Basic Cleaning
Before cleaning, remove plug from the socket!
• Clean the brewer regularly on the outside with a moist cloth and wipe
dry. After each use, hand wash the jug, thermos and filter holder with
mild detergent. Glass jug or thermos are not dishwasher safe. Coffee
oil stains in thermos may be removed using the special “Coffee server
cleaning tablet”, available at Moccamaster dealers and in our web
shop at www.moccamaster.eu.
• Do not submerge brewer in any liquid
Cleaning the brewer (inside).
• The brewer needs to be cleaned regularly.
• If used daily it needs to be cleaned every two weeks.
Descaling Your Brewer
• Your coffee maker must be descaled regularly to maintain optimal
performance.
• When mineral deposits build up in the heating element of your
Technivorm Moccamaster, it can clog the water flow and affect the
brew temperature and saturation time. If not descaled regularly, the
brewer can stop working
• Technivorm moccamaster recommends descaling your brewer every
100 cycles (easily remembered after every box of 100 count filters) or a
minimum of every 3 months.
• Use only dedicated de-scaling products available at your
Moccamaster dealer and in our web shop at www.moccamaster.eu.
• Fill the water reservoir with a special descaling agent diluted with
water according to the directions on the package or with 50% water
and 50% household vinegar.
• Switch on the machine and wait until the liquid has flowed into the
pot.
• Repeat the process two to three times with clean water in order to
clean the machine.
Anti-Frost Protection and Extended Storage Guidelines.
• Turn the brewer off and remove the electrical plug from outlet.
• Remove multi-hole outlet pipe.
• Empty any remaining water within brewer by holding it upside down
over the sink.
• Replace the multi-hole outlet pipe before using the brewer again.

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TROUBLE SHOOTING
The following table provides solutions for problems you may
encounter as you use your Technivorm Moccamaster. If you do not
find a solution to your specific problem, or the problem persists after
trouble shooting, please contact your retailer or service point.
PROBLEM POSSIBLE CAUSE SOLUTION
Brewer not working;
lights not illuminated Power supply Check to ensure brewer is plugged into
socket
Power light is on, but
coee maker is not
working
Thermos is not properly in place Place thermos snugly against white button
at base.
Mineral buildup in heating
element See descaling instruction in manual.
Filter holder is
overowing*
Manual drip-stop is in closed
position
Move switch on lter holder to open
position.
Thermos is not keeping
coee hot
Defective thermos
Contact authorized service centre for
replacement.
Possible dam age to carafe
vacuum seal
Hot plate stays on after
brewing is complete
Your brewer has manual power
o switch
Manually turn power switch o. Some
models have optional “auto-o” where
power switch shuts o hot-plate
Coee tastes weak or
bitter
Incorrect amount of coee used
in brewing
To brew to ECBC standard use 60 grams of
coee per litre water.
Incorrect grind of coee Please use standard lter grind coee.
Brew cycle is taking
more than 6 minutes to
complete.
Coee brewer needs to be
descaled See descaling instruction in manual.
Water dripping out very
slowly.
The brewer may be clogged with
mineral deposits and needs to be
descaled
See descaling instruction in manual.
Glass tube in water
reservoir is cloudy Brewer needs to be descaled See descaling instruction in manual.
*NOTE: Clogging and backing up of water and/or coffee in the filter holder can occur
under any or a combination of any of the following conditions: the use of too finely
ground coffee, using two or more paper filters, using the gold mesh filter in conjun-
ction with a paper filter or not properly cleaning oils or grounds from the gold mesh
filter, or allowing coffee grounds to spill over the filter.
Clean the brewer regularly on the outside with a moist cloth and wipe
dry. After each use, hand wash the jug, thermos and filter holder with
mild detergent. Glass jug or thermos are not dishwasher safe. Coffee
oil stains in thermos may be removed using the special “Coffee server
brew temperature and saturation time. If not descaled regularly, the
Technivorm moccamaster recommends descaling your brewer every
100 cycles (easily remembered after every box of 100 count filters) or a
water according to the directions on the package or with 50% water
Empty any remaining water within brewer by holding it upside down

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How do I order replacements parts?
Contact your local retailer or importer for parts, which may also be ordered
online at www.moccamaster.eu
WARRANTY.
The warranty is valid for five (5) years from the day of purchase.
You must keep the original receipt as your proof of purchase.
If the product is serviced during the warranty period such service does not
extend the warranty period to more than five years from the original day
of purchase. The warranty covers defects and faulty components related to
material or production.
The warranty is not valid if the product is used commercially.
Exemptions from the warranty are specified below.
In order for the warranty to be valid, you must make your claim within three
months after the defect was detected.
WHAT THE WARRANTY DOES NOT COVER:
• Normal wear, scratches and dents and damage caused by dropping,
impacts or similar.
• Use of the product for purposes other than making coffee.
• Replaceable parts such as outlet pipe, filter holder and manual drip-stop
functions and jugs.
• Damage caused by use of cleaning agents or descaling products not
recommended by Moccamaster.
• Shipping handled or commissioned by the customer.
Please follow our maintenance instructions. The warranty does not cover
damage caused by incorrect storage, other use than making coffee,
connecting to incorrect voltage, damage caused by chemical substances,
corrosion, damage caused by water, frost or other abnormal environmental
influence.
If an authorized service technician is unable to find defects on the product
the warranty will not cover related costs.
If authorized service personnel do not carry out repairs and/or
modifications, or unoriginal Moccamaster parts have been used, the
warranty on the product will automatically be null and void.
Service and repair.
Contact your local retailer or importer for service and repair.
Importer / Importeur / Importateur
United Kingdom: info@aafirst.co.uk
REPLACEMENT
PARTS AND SERVICE