Teka NFM700X-AU User manual

Instruction
Manual
635L
French Door
Refrigerator
NFM700X-AU
English
www.teka.com/au

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Instruction Manual
Peace
of Mind
Customer
Care
Instruction Manual Contents
Safety Notes 04
Your Appliance 07
Operating Instructions 08
Cleaning and Maintenance 10
Technical Information 10
Troubleshooting 11
Warranty 12
Congratulations and thank you for purchasing a Teka appliance. You’ve chosen a product
that features over 90 years of innovation and the very best of European engineering, with
Teka founded in Germany in 1924. Intuitive and stylish, your Teka appliance has been
designed with you in mind meaning that you’ll get great results every time.
Welcome to the world of Teka.
Visit our website for our full range of Appliance solutions, product brochures and service
information.
Teka is proudly distributed and represented by Residentia Group in Australia.
www.teka.com/au
Teka recommends the use of original spare parts.
When contacting our customer service team, please ensure that you have the following
information at hand (which can be found on your appliances’ rating plate).
— Model Number; and,
— Serial Number.
P . 1300 11 4357
E. [e-mail]

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NFM700X-AU
1. Conditions of use
This appliance is intended to be used in household and similar applications such as farm
houses or by clients in serviced apartments, holiday apartments and other residential type
environments.
2. Safety instructions
Before the installation and use of the appliance, carefully read the supplied instructions.
The manufacturer is not responsible if an incorrect installation and use causes injuries and
damages. Always keep the instructions with your appliance for future reference.
Warning! To prevent any damages to your and others’ life or property, you have to follow
the safety notes.
Warning! Caution, risk of fire!
2.1 Children & vulnerable people safety
Warning! Risk of suffocation, injury or permanent disability.
— This appliance can This appliance can be used by children aged 8 years and above and
persons with reduced physical, sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
— Children shall not play with the appliance. Cleaning and user maintenance shall not be
made by children without supervision.
— Keep all packaging away from children.
— Keep all detergents away from children.
— Keep children and pets away from the appliance door when it is open.
— Cleaning and user maintenance shall not be made by children without supervision.
2.2 Installation
— Remove all the packaging from around the appliance, along with any foam and tape
within the appliance. Ensure packaging materials are kept away from Children.
— Remove the Decorative Base panel from within the refrigerator and you can optionally
install this as a cover at the front base of your refrigerator (below the freezer drawers).
This optional cover has no effect on the refrigerators performance.
— Do not install or use a damaged appliance.
— Obey the installation instructions supplied with the appliance.
— Make sure that the floor where you install the appliance is flat, stable, heat resistant and
clean.
— Do not install or use the fridge where the temperature is less than 5°C or more than 35°C.
— Keep ventilation openings, in the appliance enclosure or in the built-instructure, clear of
obstruction.
— Always be careful when you move the appliance because it is heavy.
— Always move the appliance vertically.
— The rear surface of the appliance must be put against the wall.
— Make sure that there is air circulation between the appliance and its surrounds.
— Avoid installing the appliance on carpet as this can obstruct ventilation.
— When the appliance is put in its permanent position, check if it is fully level with the aid of
a spirit level. If it is not, adjust the feet until it is.
— Do not store explosive substances such as aerosol cans with flammable propellant in this
appliance.
— Never dismantle the refrigerator, never transform refrigerator and be careful to avoid
damage to cooling pipes. Maintenance of the refrigerator must be carried out by
qualified and licenced professionals, organised by Residentia Group.
R600a refrigerant warning:
— This appliance contains flammable R600a refrigerant. Always avoid safety hazards by
carefully installing, handling, servicing and disposing of this appliance.
— Ensure that the tubing of the refrigerant circuit is not damaged during transportation and
installation.
— In the event of any damage accidentally occuring, keep the appliance away from open
flames and any devices that produce sparks or arcs and luminaries during normal or
abnormal operation, and unplug the appliance at the power point. Call our Service Team
for necessary action and advice.
— Leaking refrigerant may ignite if a leak occurs.
Safety Notes

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Instruction Manual
— The room in which the appliance is installed must be at least 1m3 per 8g of refrigerant.
The amount and type of refrigerant in the appliance can be found on the rating plate at
the rear of the appliance.
— It is hazardous for anyone other than an authorised service person to service this
appliance.
— In Queensland the authorised service person MUST hold a gas work authorisation for
hydrocarbon refrigerants to carry out servicing or repairs which involve the removal of
covers.
Electrical Connection
Warning! Risk of fire and electrical shock.
— The appliance must be earthed. The refrigerator power cord has a three-pin plug
(grounded) and complies with the standard three-pin socket. NEVER cut off or remove
the third PIN of the power cord under any circumstances. After the refrigerator is
installed, plugs should be within reach to facilitate use. The power plug must be firmly
contacted with the socket, otherwise it might cause a fire.
— The refrigerator use alternating current supply which is 220V-240V, 50Hz. If the voltage
fluctuations are larger (over the scope of 187-264V), it may cause some failures, such as
the refrigerator not to start, the main control board and compressor works with abnormal
sounds, etc.
— Make sure that the electrical information on the rating plate is in compliance with the
power supply. If not, contact an electrician.
— Always use a correctly installed shockproof socket.
— Do not use multi-plug adapters and extension cables.
— Make sure there is no damage to the mains plug or the mains cable. Should the power
supply cable need to be replaced, this must be carried out by our Service Centre.
— Connect the mains plug to the mains socket only at the end of the installation. Make sure
that there is access to the mains plug after the installation. Do not connect the appliance
plug with a power connection board.
— Do not pull the mains cable to disconnect the appliance. Always pull the mains plug.
— Do not touch the mains cable or the mains plug with wet hands.
— Do not grasp and drag the power cord to pull out the refrigerator plugs. Hold the plug
firmly, and pull out the plug from the socket directly. Do not let power lines are pined by
the refrigerator or trampled by people. Be careful when the refrigerator will be removed
from walls. Do not roll or damage power lines. Do not use power lines and plugs when
they are damaged or worn out. Go to the service center which the factory assigns to
replace power lines if they were worn out or damaged.
2.3 Appliance use
Warning! Risk of fire, explosion, electric shock or damage to the appliance.
— This appliance is intended to be used in a internal household application and/or similar
environment such as:
- A staff kitchen area of a business or office;
- Regional accommodation including hotels, motels and bed & breakfasts;
- Catering services and similar applications.
— Do not change the specification of this appliance.
— Do not sit or stand on the open door, or allow children to climb on the door.
— Do not use mechanical devices or other means to accelerate the defrosting process,
other than those recommended by manufacturer.
— Do not use or store electrical appliances inside the food storage compartments of the
appliance, unless they are of the type recommended by the manufacturer.
— The appliance has to be unplugged after use and before carrying out user maintenance
on the appliance.
— Do not store explosive substances such as aerosol cans with a flammable propellant in
this appliance.
— Do not use flammable solvent near refrigerator, so as to avoid fire.
— After the refrigerator is running, do not touch the icy surface of the freezer with hands,
particularly when hands are wet. It may cause frostbite.
— The gap between the door and and the refrigerator body is very tight to ensure a good
seal. Be careful not to insert your hands into this gap (particularly when the door is

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NFM700X-AU
opening or closing) in order to prevent injury to your fingers. Avoid letting children near
the refrigerator when opening and closing the doors.
— Never place bottles of beer, or soft drinks in the freezer. They may explode due to
expansion.
— Always pull out the plug during a power failure or when cleaning. Wait for 5 minutes or
longer when reconnecting the plug. It may damage the compressor due to continuous
start.
2.4 Care and Cleaning
Warning! Risk of injury or damage to the appliance.
— Before maintenance, always switch the power off at the power outlet of the appliance and
disconnect the mains plug from the socket.
— Never spray and/or rinse the refrigerator with water and ensure that the refrigerator
isn’t installed in a wet environment so as not to affect the electrical insulation of the
refrigerator.
— Do not use steam to clean the appliance.
— Before first use, clean the appliance with a moist soft cloth. Only use neutral detergents.
Do not use abrasive products, abrasive cleaning pads, solvents or metal objects.
2.5 Product Disposal
Warning! Risk of injury or suffocation.
— Disconnect the appliance from the mains supply.
— Cut off the mains cable and discard it.
— Remove the doors to prevent children and pets from becomming trapped within the
appliance.
2.6 Transport
— Always move the appliance cautiously and in an upright position.
— The appliance must not be tilted on an angle greater than 45 degrees. Allow the
appliance to stand vertically after transportation for 6 hours before plugging in to a
power outlet.
— Do not use the appliance door or door handles to lift the appliance.
2.7 Installation Positioning
— Ensure that your appliance is installed on solid, hard and flat ground, in a level position.
— Please do not place the appliance on a slope, soft carpet or wooden floor.
— Your appliance should only be installed within an internal environment. Do not install the
appliance outdoors.
— Ensure there is adequate air circulation around the refrigerator. Above the refrigerator
there should be a 30cm allowance, and between the sides and rear a 10cm allowance.
This allows for the doors to open freely and any heat to disipate.
— Avoid placing the refrigarerator near any heat sources and in direct sunlight.
Level Adjusting
— If the floor is obviously uneven, your appliance feet need to be adjusted. If your appliance
isn’t level, it will cause your appliance to vibrate, and potentially move from its position.
Warning! When pushing the refrigerator into position, please be careful to ensure the
power cable isn’t damage or squeezed.
2.8 First Use
— When the refrigerator is connected to power for the first time, the refrigerator will be in
it’s default status. The temperature display will show the actual temperature of the fridge
and freezer.
— The refrigerator has a power-down memory mode. In the even power is lost or the
refrigerator is switched off, when power is restored it will remember the last temperature
settings set.
— Please allow several hours for the fridge/freezer to reach your desired temperatures. This
should also be kept in mind when changing the temperature settings at any time in the
future.

07Instruction Manual
3.1 Product Components
1 Left door (Fridge) 9 Levelling leg 17 Fridge door basket
2 Cantilever rack 10 Switch for fridge light 18 Large door basket
3 Rotating door seal 11 Upper Light (Fridge) 19 Upper Light (Freezer)
4 Sliding cantilever rack 12 Right door (Fridge) 20 Upper Freezer drawer
5 Fruit & Veg. drawer 13 Butter box 21 Lower Freezer drawer
6 Small storage cabinet 14 Air duct cover plate 22 Decorative base panel
7 Full width pantry drawer 15 Folded cantilever rack
8 Freezer drawer handle 16 Side Light (Fridge)
3.2 Your Refrigerator Features
— Teka Fresh technology: The refrigerator and freezer are seperate compartments with
individual temperature control. This enables a very stable storage temperature and
longer life of fresh food products.
— Adjustable shelving: The refrigerator has been designed for customisation with ease.
— Frost Free: No manual defrosting required.
— Teka Super Freeze: After inserting new foods in to your freezer you can use the Teka
Super Freeze function to rapidly cool the compartment, speeding up the freezing
process.
— Teka Super Cool: After inserting new foods in to your fridge you can use the Teka Super
Cool function to rapidly cool the compartment, speeding up the cooling process.
— Highly effective insulation: Thick foam and anti-heat layers used in the refrigerators
construction, ensure low energy consumption.
— Door Alarm: If the door is left open for extended periods of time, the refrigerator will
sound an alarm to alert you.
— LED display screen: The LED display located in the door of the refrigerator provides
temperature settings information at the touch of a button.
Your
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4.1 LED Display/Control Panel
1 Temp. control button 7 Fridge section icon 13 Freezer Temp. indicator
2 “+”/Increase button 8 Super Cool indicator 14 Freezer section icon
3 Super Freeze button 9 Super Freeze indicator 15 Fridge Temperature
4 “-”/Decrease button 10 Energy saving indicator 16 Freezer Temperature
5 Energy saving button 11 Child Lock indicator 17 Fridge “Off” Indicator
6 Child Lock 12 Fridge Temp. indicator
4.2 Child Lock
— When the Child Lock is active, the lock symbol (11) will be displayed. Conversely, when it
is not active, the symbol will not be displayed.
— To activate the child lock, press Child Lock button (6) once. The Child Lock icon (11) will
be displayed.
— To de-activate the child lock, press and hold the Child Lock button (6) for 3 seconds. The
Child Lock icon (11) will disappear.
— To use the Energy Saving/Vacation mode, Teka Super Freeze or Teka Super Cool, the
refrigerator must not have the Child Lock engaged.
4.3 Energy Saving/Vacation Mode
— Energy Saving Mode is designed for when you will be away from your appliance for
an extended period. The temperature settings for both the refrigerator and freezer
compartments increases slightly (Fridge = 7°C, Freezer = -15°C).
— To activate Energy Saving Mode, simply press the Energy Saving button (5) once. The
Energy Saving symbol will be displayed (10).
— To switch off the Energy Saving mode, press the Temp Zone button (1) to select the
Refrigerator compartment and then use the + or - buttons (2 & 4) to set the new
refrigerator temperature, followed by the Energy Saving button (5).
4.4 Teka Super Freeze function
— To activate the Teka Super Freeze function, press the Super Cool button (3) for 3 seconds
to display the Super Freeze icon (9) on the display. The refrigerator will now be operating
the Teka Super Freeze function within the freezer compartment.
4.5 Teka Super Cool function
— To activate the Teka Super Cool function, press the Super Cool button (3) and the Super
Cool icon (8) will appear on the display. The refrigerator will now be operating the Teka
Super Cool function within the refrigerator compartment.
4.6 Refrigerator temperature settings
— Your Teka refrigerator compartment can have the temperature set between the range of
2°C through to 8°C.
— To set the temperature for the Fridge compartment, press the Temp Zone button (1) until
the Fridge Temp. indicator (12) illuminates. You can now use the “+” and “-” buttons (2 &
4) and the LED temperature display will change by 1°C each button press.
— The chosen temperature setting will take effect after 30 seconds of no changes.
Operating
Instructions
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Note: If the temperature setting for either the Fridge or Freezer is changed, any active modes (i.e. Energy Saving Mode, Super
Freeze, etc) will be cancelled.
4.7 Freezer temperature settings
— Your Teka freezer compartment can have the temperature set between the range of -15°C through to -24°C.
— To set the temperature for the Freezer compartment, press the Temp Zone button (1) until the Freezer Temp. indicator (13) illuminates.
You can now use the “+” and “-” buttons (2 & 4) and the LED temperature display will change by 1°C each button press.
— The chosen temperature setting will take effect after 30 seconds of no changes.
Note: If the temperature setting for either the Fridge or Freezer is changed, any active modes (i.e. Energy Saving Mode, Super
Freeze, etc) will be cancelled.
4.8 Switch off the Fridge compartment
— To switch off the fridge compartment, press and hold the Energy Saving button (5) for three seconds. The Fridge icon (7) will switch off
and the Fridge Off icon (17) will switch on. In addition the Fridge Temperature display will show “--” instead of a temperature.
— To switch the refrigeration compartment back on, simply press and hold the Energy Saving button (5) for three seconds. The Fridge icon
(7) will switch on once again and the Fridge Off icon (17) will switch off. The refrigerator compartment will be powered on once again and
return to the previously set temperature setting.
4.9 Door alarm
— If the fridge door is left open for an extended period of time (over 90 seconds), the fridge will sound an alarm to alert you.
— Once you’ve ensured the doors are all closed properly, press any button on the control panel to disable the alarm.
4.10 Temperature Rise Alarm
— If the internal temperature of the freezer rises above -8°C for a period of over 6 hours, an audible alarm will sound.
— When you hear the audible alarm, immediately check that all drawers are shut properly.
— After the initial alarm, the alarm will sound every 30 minutes for 10 seconds until the internal temperature of the freezer reaches below
-12°C.
Note: The temperature rise alarm will not stop sounding until the internal temperature has reached below -12°C, even if all
drawers are closed correctly, or the control panel buttons have been pressed. If after 1 hour of ensuring the drawers are
closed properly, the alarm is still sounding, please contact our customer service team for further advice.
4.11 Using the Twist Ice Maker
— The twist ice maker has to be manually fi lled with water. To do this you should pull out the top drawer to allow access, or if preferred you
can remove the ice maker from the drawer, and then fi ll it with cold, drinkable water.
— You should be careful not to over-fi ll the ice maker as the excess water will quickly turn to ice. You can use the small jug provided to help
reduce spillage.
— Once the water has formed into ice cubes, you should then press down the lever on the front of the ice box to deposit ice into the ice
cube storage section below.
— Once ice has been deposited, you can then refi ll the twist ice maker with water.
— You should clean the ice cube storage case regularly using warm water. The ice maker can be removed from the freezer drawer and the
top cover can be removed from the ice maker to aid in cleaning. You should dry the ice cube storage section thoroughly.

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5. Cleaning Proceedures
5.1 Defrosting the freezer
Your Teka refrigerator uses frost free technology, meaning that the built-in computer will
manage the defrost proceedure automatically. There is no need to perform a manual
defrost.
5.2 Cleaning the refrigerator compartment
Remnants of food in the fridge compartment will cause odours and it is necessary to
regularly clean the compartment walls, shelves and baskets.
— Before cleaning, always turn the refrigerator off at the power outlet and remove the plug.
— Use a soft cloth with warm water to clean the refrigerator. For stubborn stains, use warm
water with a small amount of detergent.
— Always wipe down any cleaned surfaces with a dry cloth or paper towel to remove
residual moisture.
5.3 Replacement of the lights
Your Teka refrigerator features long life low voltage (12v) LED lighting strips.
In the unlikely event the LED lights should ever fail, then the LED lights should be serviced
by the manufacturer or its service agents. Refer to the warranty page for contact details.
5.4 Cleaning of the door seals
Take care to keep the door seals clean. Sticky food and drink can cause seals to stick to the
cabinet and tear when you open the door. Wash the seal with a mild detergent and warm
water. Rinse throughly with clean water and dry using a cloth.
6. Techical Specification
Total Gross Volume 635L
Fridge Net Volume 422L
Freezer Net Volume 120L
Foaming Agent 7.0kg
Volltage 220-240V
Frequency 50Hz
Rated Defrost Power 250W
Current 1.5A
Refrigerant Type R600a
Refrigerant Charge 75g
Dimensions (w, d ,h) mm 911 x 728.5 x 1775
Product Net Weight 135kg
This product complies with AS/NZS 60335.1:2011+A1:2012 and AS/NZS
60335.2.24:2010+A1:2013 for electrical safety, and with EN 55014-1:2006+A2:2011 for
electromagnetic compatibility.
Cleaning
& Maintenance
Technical
Information

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Troubleshooting 7. Troubleshooting
Warning! Only authorised technicians can carry out repairs.
Before contacting our customer service team, please refer to the table below to see if your
fault can be fixed by yourself. Should a service technician visit be arranged and it’s found
there are no faults with the appliance, a call out charge will apply.
Problem Solution
The display on the refrigera-
tor door isn’t turning on.
— Check that the mains plug is inserted and switched on
at the power point.
— Check that the relevant fuse hasn’t blown.
The fridge compartment isn’t
cool enough.
— Adjust the temperature setting to a lower temperature.
— Try to limit the number of times the door is opened and
closed.
— Review the location of the fridge. Ensure it is located
internally, away from heat sources and out of direct
sunlight.
The refrigerator is making too
much noise.
— Ensure that the fridge is located on a hard, solid and
flat surface.
— Ensure that the fridge has the required clearances
above, at the rear and at the sides.
Food is freezing within the
refrigerator.
— Ensure that the fridge setting isn’t too low.
— Ensure that food isn’t located at the rear near the
compressor air inlet.
An odour is coming from the
refrigerator.
— Follow the cleaning instructions within this manual to
remove any residual food scraps.
The refrigerator is making
some irregular sounds.
— This is completely normal for all refrigeration
appliances.
The fridge door has
condensation.
— This is normal when the humidity of the environment is
high. Please wipe the door using a dry cloth.
The doors have become out
of alignment (or not level at
the top).
— Before adjusting the height of the door, use a wrench
to rotate the downward adjusting nut (shown above)
counter clockwise for 2 turns. Rotate the upward
adjusting nut allowing you to adjust the door height,
followed by readjusting the downward adjusting nut to
lock the door in its new position.
— Note: Total door height adjustment is 5mm.
Note:
If the above steps don’t resolve your issue or you cannot resolve the fault by yourself:
— Switch the refrigerator off at the power outlet and remove the plug.
— Call our customer service team.
— If asked for the serial number of your refrigerator, it is located on the appliance rating
plate located on the rear of your refrigerator.

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8. WARRANTY TERMS & CONDITIONS
—TEKA REFRIGERATION APPLIANCES
This document sets out the terms and conditions of the product warranties for Residentia
Group Appliances. It is an important document. Please keep it with your proof of purchase
documents in a safe place for future reference should you require service for your
Appliance.
1. IN THIS WARRANTY
a) ‘acceptable quality’ as referred to in clause 10 of this warranty has the same
meaning referred to in the ACL;
b) ‘ACL’ means Trade Practices Amendment (Australian Consumer Law) Act (No.2)
2010;
c) ‘Appliance’ means any Residentia Group product purchased by you accompanied
by this document;
d) ‘ASR’ means Residentia Group authorised service representative;
e) ‘Residentia Group’ means Residentia Group Pty Ltd of 5/32 Wangaratta Street,
Richmond, Victoria 3121, ACN 600 546 656 in respect of Appliances purchased in
Australia;
f ) ‘major failure’ as referred to in clause 10 of this warranty has the same meaning
referred to in the ACL and includes a situation when an Appliance cannot be
repaired or it is uneconomic for Residentia Group, at its discretion, to repair an
Appliance during the Warranty Period;
g) ‘Warranty Period’ means:
i) where the Appliance is used for personal, domestic or household use (i.e. normal
single family use) as set out in the instruction manual, the Appliance is warranted
against manufacturing defects for 24 months, following the date of original
purchase of the Appliance;
h) ‘you’ means the purchaser of the Appliance not having purchased the Appliance
for re-sale, and ‘your’ has a corresponding meaning.
2. This warranty only applies to Appliances purchased and used in Australia and is in
addition to (and does not exclude, restrict, or modify in any way) any non excludable
statutory warranties in Australia.
3. During the Warranty Period Residentia Group or its ASR will, at no extra charge if your
Appliance is readily accessible for service, without special equipment and subject
to these terms and conditions, repair or replace any parts which it considers to be
defective. Residentia Group or its ASR may use remanufactured parts to repair your
Appliance. You agree that any replaced Appliances or parts become the property of
Residentia Group. This warranty does not apply to light globes, batteries, filters or
similar perishable parts.
4. Parts and Appliances not supplied by Residentia Group are not covered by this
warranty.
5. You will bear the cost of transportation, travel and delivery of the Appliance to and
from Residentia Group or its ASR. If you reside outside of the service area, you will
bear the cost of:
a) travel of an authorised representative;
b) transportation and delivery of the Appliance to and from Residentia Group or its
ASR, in all instances, unless the Appliance is transported by Residentia Group or
its ASR, the Appliance is transported at the owner’s cost and risk while in transit to
and from Residentia Group or its ASR.
6. Proof of purchase is required before you can make a claim under this warranty.
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7. You may not make a claim under this warranty unless the defect claimed is due
to faulty or defective parts or workmanship. Residentia Group is not liable in the
following situations (which are not exhaustive):
a) the Appliance is damaged by:
i) accident
ii) misuse or abuse, including failure to properly maintain or service
iii) normal wear and tear
iv) power surges, electrical storm damage or incorrect power supply
v) incomplete or improper installation
vi) incorrect, improper or inappropriate operation
vii) insect or vermin infestation
viii) failure to comply with any additional instructions supplied with the Appliance;
b) the Appliance is modified without authority from Residentia Group in writing;
c) the Appliance’s serial number or warranty seal has been removed or defaced;
d) the Appliance was serviced or repaired by anyone other than Residentia Group, an
authorised repairer or ASR.
8. This warranty, the contract to which it relates and the relationship between you
and Residentia Group are governed by the law applicable where the Appliance was
purchased.
9. To the extent permitted by law, Residentia Group excludes all warranties and liabilities
(other than as contained in this document) including liability for any loss or damage
whether direct or indirect arising from your purchase, use or non use of the Appliance.
10. For Appliances and services provided by Residentia Group in Australia, the
Appliances come with a guarantee by Residentia Group that cannot be excluded
under the Australian Consumer Law. You are entitled to a replacement or refund
for a major failure and for compensation for any other reasonably foreseeable loss
or damage. You are also entitled to have the Appliance repaired or replaced if the
Appliance fails to be of acceptable quality and the failure does not amount to a major
failure. The benefits to you given by this warranty are in addition to your other rights
and remedies under a law in relation to the Appliances or services to which the
warranty relates.
11. At all times during the Warranty Period, Residentia Group shall, at its discretion,
determine whether repair, replacement or refund will apply if an Appliance has a valid
warranty claim applicable to it.
12. To enquire about claiming under this warranty, please follow these steps:
a) carefully check the operating instructions, user manual and the terms of this
warranty;
b) have the model and serial number of the Appliance available;
c) have the proof of purchase (e.g. an invoice) available;
d) telephone the numbers shown below.
13. You accept that if you make a warranty claim, Residentia Group and its ASR may
exchange information in relation to you to enable Residentia Group to meet its
obligations under this warranty.
IMPORTANT! Before calling for service, please ensure that the steps in point 12 have
been followed.
Telephone contacts: Service Centre: 1300 11 HELP (4357)
Spare Parts: 1300 11 SPARE (7277)
The Australian Consumer Law requires the inclusion of the following statement with this warranty:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount to a major failure.

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