Tektronix Phaser 840 User manual

®
www.tek.com/Color_Printers/
P H A S E R®8 4 0
COLOR PRINTER
User Guide

0
Contents
Tektronix Supplies and Accessories 1
Getting the Most From Your Printer 2
The Front Panel 3
Print Quality Modes 4
TekColor ™ Color Corrections 4
Media Trays 5
Supported Page Sizes and Print Area 7
Using the Manual Feed Slot for Single-Sided Printing 8
Printing on Envelopes 10
Loading Media Trays 11
Printing on Labels 12
Automatic Duplex Printing 14
Adding Ink 16
Emptying the Waste Tray 17
Replacing the Maintenance Kit 18
Media Jams 19
Troubleshooting Print Quality 24
Hints for Moving the Printer 27
Getting More Information 28
Getting Help 29
Symbols
Note
General information
Caution
Use caution or damage to the printer may result.
Hot
Hot surface on or in the printer. Use caution to avoid
personal injury.
Copyright © 1999 by Tektronix, Inc. All rights reserved.
Tektronix
®
, Phaser
®
, PhaserShare
®
and ColorStix
®
are registered trademarks
of Tektronix, Inc.

1
Tektronix Supplies and Accessories
Supplies Ordernumber Description
ColorStix
®
Ink 016-1604-00 3 Black sticks
016-1605-00 5 Cyan sticks plus 2 Black sticks
016-1606-00 5 Magenta sticks plus 2 Black sticks
016-1607-00 5 Yellow sticks plus 2 Black sticks
016-1582-00 2 Cyan sticks plus 1 Black stick
016-1583-00 2 Magenta sticks plus 1 Black stick
016-1584-00 2 Yellow sticks plus 1 Black stick
Premium Paper
A/Letter (U.S.) 016-1368-00 500 sheets 24 lb. bond, 90 g/m
2
A4 (Metric Letter) 016-1369-00 500 sheets
PremiumTransparencies
A/Letter (U.S.) 016-1724-00 50 sheets
A4 (Metric Letter) 016-1725-00 50 sheets
StandardTransparencies
A/Letter (U.S.) 016-1720-00 50 sheets
A4 (Metric Letter) 016-1721-00 50 sheets
Maintenance Kit 016-1727-00 Replacement maintenance roller and
counter (life: 30,000 images)
To order supplies and accessories, contact your local dealer or
visit the Tektronix web site:
www.tektronix.com/Color_Printers/supplies
Accessories Order number Description
Standard Paper /
TransparencyTrays
436-0330-00 A/Letter (U.S.)
436-0332-00 A4 (Metric Letter)
High-Capacity
Transparency/Label
Trays
436-0336-00 A/Letter (U.S.)
436-0338-00 A4 (Metric Letter)
Cleaning Kit 016-1595-00 Alcohol wipes and
foam swabs
Printer CD-ROM 063-3166-00 -00 English
-10 French
-20 Italian
-30 German
-40 Spanish
-70 Chinese,
Simplified
-80 Chinese,
Traditional
-90 Korean
Printer diskettes 063-2627-00
Ordering Information

2
Getting the Most From Your Printer
Supplies Startup Kit
Z840SS
Option 01 for Metric
■ ColorStix
®
ink: 5 each CMY, plus 6 Black
■
Tektronix Transparencies (50 sheets)
High-Capacity Paper
Tray Assembly
Z840LTA
Option 01 for Metric
■ Increased paper-printing capacity
■
Increased printing versatility and convenience
■
Up to two stacking trays can be used
Plus Feature Set
Z840FP
■
High Resolution / Photo print-quality mode,
1200 x 600 dpi
■
Adds automatic duplex (two-sided) print
capability
■
Adds SCSI card for connecting an external hard
drive or a scanner
■
Adds 32 Mbytes of memory (64 Mbytes total)
■ Check Print functionality
■
Quick Collate functionality (requires a hard drive)
Printer Station
ZCARTA
■ Ergonomic surface height
■
Provides storage for supplies
Scanner support
Requires Plus Features
■ Use your printer as a color copier
■
For a list of supported scanners, contact your
local Tektronix reseller, or visit the Tektronix
web site
Hard Disk Drives
■
Required for collation
■
Extends font capacity
ZDISK External SCSI Hard Drive (
Requires Plus Feature)
ZDISK3 Internal IDE Hard Drive
PhaserShare
®
Network Card
■
Easy to install
■ Increases speed and/or shareability
■
High-performance network connectivity
ZNBFE 100Base-T Ethernet
ZNBTR Token Ring
ZNBLT LocalTalk
PhaserLink ™ Software
Requires network
connection via TCP/IP
■ View printer status using any web browser
■
Control printer settings
■
Link to online documentation via the World
Wide Web
■
Receive electronic mail when consumables are
low or other printer maintenance is required
Additional memory ■ Improved performance
■
Up to 128 Mbytes maximum
ZMB32 32 Mbytes
ZMB64 64 Mbytes
Ordering Information

3
The Front Panel
■
Provides access to printer settings (tray, print-quality mode, network settings, etc.).
■
Displays the printer’s operating status ( Ready to Print , Printing , etc.).
■
Alerts you to replace consumables, load media, and clear jams.
Key
1 Error indicator
2 Power indicator
3 Printer model
4 Display
5 Navigation arrows. Use the arrows to scroll the front panel
menus.
6 Select button. Selects highlighted settings.
7 Help button. Press at any time for additional information
on displayed menu options or status messages.
8 Printer Identification. Accesses printer setup
menus and printer descriptions
9 Help Topics . Describes common printer tasks.
Help
?Select
1
2
8
976
5
43
Phaser 840 Plus
READY TO PRINT
Menu
Printer Identification
Help Topics
Front Panel

4
Print Quality Modes
Print-quality modes Maximum speed*
Fast Color
■
Fastest full-color output
10 ppm Paper
5 ppm Transparency
Standard
■ General-purpose mode for
full-color printing
■
Best quality mode for printing
transparencies
6 ppm Paper
3 ppm Transparency
Enhanced
†
■
Superior text resolution and
very smooth light colors
3 ppm Paper
High Resolution/Photo
†
■
Highest-quality color prints
■
Near-photographic detail
■
1200 x 600 dpi
■
Requires Plus Features Set
2 ppm Paper
*
Approximate number of pages per minute.
†
Transparencies will be printed in Standard mode.
TekColor
™
Color Corrections
Automatic
■
Automatically applies the best color correction mode to each
element on the page
None
■
No color correction made to colors
■ Used with the PANTONE
®
Color Chart for PANTONE
®
Color
matching
Vivid Color
■
Produces the brightest possible colors and makes blues appear
less purple
sRGB Display
■
Closely approximates the colors on a standard display screen
SWOP Press
■
Specification for Web Offset Publications. Used to match U.S.
press standards
Euroscale Press
■ Used to match equivalent Imation Matchprint®proofs
Commercial Press ■Used to match commercial Imation Matchprint®proofs
SNAP Press ■Specifications for Non-Heat Advertising Printing
■Used to match standards for printing on uncoated and
newsprint papers
DIC ■Used to match Dai Nippon printing inks on coated paper
Toyo ■Used to match commercial Toyo printing inks on coated paper
FujiProof ■Used to match the Fuji Color Art System for commercial North
American proofs
Monochrome ■Grayscale printing
■Used to print page masters for photocopying in black-and-white
Printing

5
All About Media
Standard Paper/Transparency Tray
Tray sizes: A/Letter A4
Paper
■200-sheet capacity
■Bond or equivalent, 60 - 120 g/m2, 16 - 32 lb.
■Cover stock up to 176 g/m2, 65 lb., single-sided only
Transparencies
■50-sheet capacity
■Use only Phaser 840 printer transparencies
Labels
■50-sheet capacity
■Recommended Avery™White Laser Labels, for example:
U.S. 5160, 5960
Metric L7162
9102-01
High-Capacity Transparency/Label Tray
Tray sizes: A/Letter A4
Transparencies
■175-sheet capacity
■Use only Phaser 840 printer transparencies
Labels
■100-sheet capacity
■Recommended Avery™White Laser Labels, for example:
U.S. 5160, 5960
Metric L7162
9102-01
Media and Trays

6
High-Capacity Paper Tray
You can use up to two High-Capacity Paper Tray
Assemblies with your printer.
Tray sizes:
A/Letter A4
Paper only
■500-sheet capacity
■Bond or equivalent, 60 - 120 g/m2, 16 - 32 lb.
9102-02
Manual Feed Slot
Paper
■A/Letter A4
■Bond or equivalent,
60 - 120 g/m2, 16 - 32 lb.
■Cover stock up to 216 g/m2, 80 lb.
Do not use for automatic duplex printing
■Card stock/Index up to 216 g/m2, 110 lb.
Do not use for automatic duplex printing
Transparencies
■A/Letter A4
■Use only Phaser 840 printer
transparencies
Labels
■A/Letter A4
■Recommended Avery™White Laser
Labels, for example:
U.S. 5160, 5960
Metric L7162
Envelopes
■#10 (U.S.)
■#6 3⁄4 (U.S.)
■C5
■DL
■Choukei 3 Gou
■Choukei 4 Gou
9102-03
Media and Trays

7
Supported page sizes and print area
In a supported driver, select Print. Select Page Size. Choose one of the following
media sizes.
Margins
Media Page size Print area Top/Bottom Sides
1Letter 8.5 x 11 in. 8.112 x 10.612 in. .2 in. .2 in.
2A4 210 x 297 mm 200 x 283 mm 5 mm 5 mm
3Envelopes Top/Sides Bottom
■#10 (U.S.) 4.13 x 9.5 in. 3.2 x 9.24 in. .2 in. .8 in.
■#6 3⁄4 (U.S.) 3.65 x 6.5 in. 3.2 x 6.2 in. .2 in. .28 in.
■C5 162 x 229 mm 80 x 219 mm 5 mm 77 mm
■DL 110 x 220 mm 80 x 210 mm 5 mm 25 mm
■Choukei 3 Gou 120 x 235 mm 80 x 225 mm 5 mm 35 mm
■Choukei 4 Gou 90 x 205 mm 80 x 195 mm 5 mm 5 mm
Never use envelopes with an end flap, or with windows or metal clasps; they will
damage the printer. Only use the recommended envelope sizes. Envelopes must
always be placed with the flap face-up.
2
3
1
9102-04

8
Using the Manual Feed Slot for Single-Sided Printing
1In a supported printer driver, select Manual Feed Paper or
Manual FeedTransparency.
2To send the job to the printer, click Print.
3Open the manual feed slot.
4Adjust the guides for your media size (Letter or A4).
5When the front panel reads Waiting for Manual Feed,
insert one sheet of media until it stops:
■Top of the page enters first.
■Side to be printed is face-down .
6Wait for the front panel’s prompt before inserting
additional sheets.
Make sure that duplex printing is disabled in the
printer driver.
Refer to page 15 for instructions on loading letterhead for
duplex printing.
34
56
A4
9102-07
LETTER
A4

9
Envelopes Letterhead TektronixTransparencies Labels
Never use envelopes with an end flap, or with windows or metal
clasps; they will damage the printer. Only use the recommended
envelope sizes. Envelopes must always be placed with the flap
face-up.
Heavy media is not recommended for duplex printing. Make sure
that the duplex printing option is turned off before printing on
heavy media.
1234
9102-08
9102-54
Loading Media

10
Printing on Envelopes
This printer should be used for occasional envelope printing only. Do not print envelopes in high volumes.
1In your application, create a document matching the measurements of the
envelope (see page 7 for dimensions).
2From your application, make these selections and send the job to the printer:
■Set the orientation to Landscape.
■Select your envelope size.
■Select Manual Feed Paper as the Paper Source.
■If your application has a tool for creating envelopes, select the
feed method that matches the illustration in Step 3.
3Insert one envelope into the manual feed slot:
■Short end enters first .
■Side with the flap is face-up .
■Flap end is on the left .
9102-54
Guidelines for envelope printing
■Use the recommended envelope sizes
(see page 7)
■No end flaps
■No windows or metal clasps
■No exposed gummed surfaces
■Single-sided printing only
■Keep unused envelopes in their
original packaging to avoid dust
Many applications include a tool for
creating an envelope. Refer to your
application’s documentation.
For Macintosh users: If the envelope address prints
upside-down, to correct select Page Setup; select
Landscape and Envelope size. In PostScript
Options select Flip Horizontal and Flip Vertical.
In Microsoft WORD,from the Tools menu, select
Envelope and Label. After clicking the Feed button,
select Face Down, Clockwise Rotation, Left Flap,
and Use Envelope Feeder. In the Envelope Page
Setup dialog, select Landscape, Flip Horizontal and
FlipVertical.
Loading Media

11
Loading Media Trays
1Fan the media to help separate the sheets.
2Use the tray’s maximum-capacity label to determine how
much media to load.
3Load media with the side to be printed
face-up .
aLoad transparencies with the notch at the back
of the tray.
bFor single-sided printing, load letterhead paper
with the top of the page at the front of the tray.
For double-sided printing on letterhead, refer to
page 15.
4Place the media snugly against the inside front wall of
the tray.
5Set the media switch on the side of the printer for the
appropriate media.
6Insert the tray into the printer.
If you are loading labels in the Paper/Transparency tray, set the
media switch to Paper.
9102-06
Paper
Transparency
2
4
3a
1
6
234567
3b
5
Transparency
Paper

12
Printing on Labels
1Insert the label sheets into the appropriate tray:
Tray Capacity Paper Orientation Indicator Setting
Paper/Transparency tray 50 sheets
Face-up
High-Capacity Transparency/
Label tray 100 sheets
Manual Feed slot 1 sheet
Face-down —
Transparency
Paper
Transparency
Label
Recommended Avery™White Laser Labels,
for example:
Make sure that duplex printing is disabled
in the printer driver.
Keep labels in a cool, dry place. Never
store labels in a high-humidity
environment. Labels stored under such
conditions will jam in the printer.
Store unused labels flat in their containers.
Rotate stock frequently. Long periods of
storage can cause the labels to curl and
will jam the printer.
A/Letter: 5160 5960
A4: L7162

13
2If your application has a setting for Avery labels, use it as
a template.
Otherwise, refer to the instructions included with the
labels for margin settings.
3In the Print dialog box, make these selections:
■Select the appropriate tray.
■ Disable the duplex printing option .
4Send the job to the printer.
Guidelines for printing on labels
■Use recommended labels.
■Each label is at least 25.4 x 66.7 mm (1 x 2.625 in.) in size.
Smaller labels may peel off and damage printer
components.
■If any of the labels on a sheet are missing, do not use that
sheet; it may damage printer components.

14
Automatic Duplex Printing
Automatically make double-sided prints using the media trays or the manual feed slot. In the Print dialog box, select the Duplex option
and a binding preference (how the page turns):
Macintosh Drivers
LaserWriter 8.5.1 ■From the pull-down menu, choose Layout.
■Select Print on Both Sides.
■Select a binding preference.
LaserWriter 8.3.4 ■Click the Options button.
■Select 2-Sided Printing.
■Select Short-Edge Binding or Long-Edge Binding.
PC Drivers
Windows 95 /
Windows 98
■Click the Properties button.
■Click the Paper tab.
■Click More Options button and select your binding
preference.
Windows NT4 ■Click the Properties button.
■Click the Advanced tab.
■Under Paper/Output, select your option for
Print on Both Sides.
Binding preference
9102-50
Landscape Portrait
Long
edge
Short
edge

15
Loading pre-printed paper for double-sided printing
To load pre-printed paper such as letterhead, follow these additional steps.
1Load the paper in the media tray or the manual feed slot:
2In the Print dialog box, select the tray by location:
■Upper
■Middle
■Lower
■Manual Feed Paper
Paper tray Manual feed slot
■Letterhead side is face-down .
■Place the top of the page at the
back
of the tray.
■Letterhead side is face-up .
■Top of the page enters the printer last .
1234
1234567
When the printer operates in automatic duplex
mode, the paper partially exits before printing the
second side. To avoid paper jams, do not touch
the paper before it completely exits the printer.
Automatic Duplex Printing

16
Adding Ink
Use only Phaser 840 printer ColorStix
®
ink; other
Phaser ColorStix ink will not fit this printer and will
damage it if used. Keep ink in its packaging until you
are ready to use it.
1Open the top cover. A color-coded label inside the top
cover corresponds to the color of each ink-loading bin.
2Remove the ink stick from its packaging.
3Place the appropriate color ink stick into the ink-loading
bin that appears low. Do not force the ink sticks into the
ink-loading bins.
4Close the top cover.
The front panel may read Melting Ink until the
printer is ready for printing.
Each ink stick is uniquely shaped to fit into the correct
ink-loading bin. Insert the ink stick’s narrow end first.
To avoid ink jams, never insert broken ink sticks into the
ink-loading bins.
9102-53
Consumables

17
Emptying the Waste Tray
1Open the front cover.
2Grasp the maintenance drawer, labeled as A, and
pull it out of the printer.
3Lift the waste tray, labeled as B, from the
maintenance drawer.
4Empty the waste tray. Ink is non-toxic and can be
discarded as normal office waste.
5Replace the waste tray in the maintenance drawer.
6Reinsert the maintenance drawer into the printer and
close the front cover.
The maintenance drawer may be locked while the ink
cools after the front panel troubleshooting routine,
Eliminate Light Stripes .
The waste tray may be hot;handle it carefully.
The printer may be hot.Do not reach into the printer while the
maintenance drawer is removed.
123
456
9102-28

18
Replacing the Maintenance Kit
The maintenance kit is a consumable that consists of the maintenance roller
and counter. The kit is located in the maintenance drawer, labeled as A, behind
the printer’s front cover.
The front panel displays these messages:
The maintenance kit that ships with a new printer has a life of 10,000 prints.
Replacement maintenance kits have a life of 30,000 prints.
Detailed, illustrated instructions are included with each new maintenance kit.
Front panel message Action
Maintenance Kit is low Order a replacement maintenance kit; replace the
maintenance kit soon.
Replace Maintenance Kit Replace the maintenance kit to continue printing.
Order number 016-1727-00
The printer may be hot.Do not reach into the
printer while the maintenance drawer is removed.
9102-47